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Crowne Plaza Greenville

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851 Congaree Road, I-385 exit 37, Greenville, SC 29607
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Crowne Plaza Greenville
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199 Reviews from our TripAdvisor Community

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Traveler rating
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    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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Mount Juliet, Tennessee, United States
Senior Reviewer
7 reviews 7 reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The location was convenient as we were traveling back from visiting our daughter at her college. Rooms were clean. Hotel staff were helpful and efficient. Very comfortable rooms. The shower water pressure was great! The public areas were well maintained.

Was this review helpful? Yes
Greenville, South Carolina
1 review
5 of 5 stars Reviewed 2 weeks ago

I was very pleased with the service I received while staying at the Crown Plaza in Greenville, SC. The check in was quick and the staff was pleasant, accommodating and eager to assist. We wanted to go get something to eat and the staff offered their Van. The Van Driver, Butch was so kind and took the time to explain... More 

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Greg G, General Manager at Crowne Plaza Greenville, responded to this review

Sandra T, We are thrilled to hear you had a pleasant experience while staying with us. We look forward to serving you again! More 

Waco, Texas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The staff are the best--I didn't encounter any that were less than excellent in striving to help me have a pleasant stay. Lucero was outstanding at the morning breakfast, moving quickly to ensure that we had everything we needed for a pleasant, satisfying meal. Anna, Kristy, and Butch at the desk were very helpful in keeping straight the multiple reservations... More 

Was this review helpful? Yes 1
Greg G, General Manager at Crowne Plaza Greenville, responded to this review

June B, We are so pleased and proud to hear that our staff made your stay so accommodating. We hope you consider staying with us in the future! More 

FERNANDINA BEACH
Top Contributor
97 reviews 97 reviews
25 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed May 26, 2015

My wife and I spent four nights at the Crowne Plaza Greenville for the city's Gallabrae Scottish Festival. The sponsor's reception was held in one of the ballrooms, catered by their integral restaurant, Ruth's Crist Steakhouse. Our room was well appointed and nicely maintained. Hotel staff, front desk, housekeepers and wait staff did a fine job. Our stay was most... More 

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Greg G, General Manager at Crowne Plaza Greenville, responded to this review

chuckfarmer, Thank you for such a positive review! We are so glad you enjoyed your time with us. Come see us again soon! More 

Dunnellon, Florida
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 26, 2015

I stayed at this hotel for 4 nights. The staff were very polite and attentive. The bed was very comfortable and the pillows were plush. I especially liked the aromatherapy spray and creams that were left to spray at night which helped give me a very restful sleep. I attended a reception hosted by the hotel with catering by Ruth's... More 

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Newton, Mass
Top Contributor
162 reviews 162 reviews
57 hotel reviews
152 helpful votes 152 helpful votes
3 of 5 stars Reviewed May 19, 2015

$234! It wasn't my money but even so. A very very standard hotel experience. If it had been $120 I'd be giving it 4 stars overall, 5 for value. The bedding and bathroom are very 1980s. The HVAC did cool the room off. They have a "quiet floor," which is a great idea and should sweep through the hotel industry.... More 

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IHGCare, Guest Relations Manager at Crowne Plaza Greenville, responded to this review

Dear OOBonomist, Thank you for sharing your thoughts about your recent stay. We are delighted that you found our quiet floor to be great. However, we are sorry if you found our price to be steep and if our room amenities fell below your standards. Rest assured that your comments will be communicated to our management for evaluation. Again, thank... More 

Dallas, Texas
Contributor
13 reviews 13 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 10, 2015

I stayed here for three nights last week while on a work trip. The hotel is newly renovated, and everything is very clean. Close to the airport and right off the freeway. The staff were friendly and helpful. Decent fitness center with good equipment. There's a Ruth's Chris attached to the hotel which is great for dinner if you don't... More 

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Columbia, South Carolina
Senior Contributor
36 reviews 36 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed April 30, 2015

Of my 3 favorite hotels in the world, two are in Greenville and this is one of them. I stay here as often as I can when I come to Greenville. This hotel is an oasis along the interstate. I feel like I am at a resort the entire time I am here. This hotel is so relaxing. I rest... More 

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Minneapolis, Minnesota
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 25, 2015

First time with Crowne Plaza. Very impressed with staff. Friendly service and well appointed clean rooms. My next trip will include this hotel as a "go to" location. The front staff always greeted me with a welcoming smile. Nice location close to highway.

Was this review helpful? Yes
Greg G, General Manager at Crowne Plaza Greenville, responded to this review

toester51, Thank you for such a pleasant review! We are thrilled you had such a nice experience during your stay. See you again soon! More 

Michigan Center, Michigan
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 8, 2015

I stayed at this hotel for my honeymoon. The hotel has been newly renovated and it shows. Everything was absolutely beautiful! We stayed in the two-room suite. It was spacious and immaculate. The staff went above and beyond to make our stay wonderful. At one point we ran out of towels and they sent fresh towels within two minutes! Everyone... More 

Was this review helpful? Yes
Greg G, General Manager at Crowne Plaza Greenville, responded to this review

Thank you for your recent comments about your stay with us . We are glad that we were able to help make your honey a special experience. Our staff works very hard to ensure all of our guests have a memorable stay . Thank you again for sharing your comment and we look forward to future opportunities to be of... More 

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