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Crowne Plaza Greenville

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851 Congaree Road, I-385 exit 37, Greenville, SC 29607
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Crowne Plaza Greenville
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Crowne Plaza Greenville
Review This Hotel

189 reviews from our community

Traveler rating
    85
    68
    15
    17
    4
See reviews for
35
32
27
81
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Farmington, Michigan, United States
Senior Reviewer
8 reviews 8 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here for 4 nights. It was everything I needed it to be while I was in on business. It was quiet at night it had a decent fitness room. Breakfast was great. Location is nice right off the freeway. They even gave me some chocolates from a local bakery. I would stay here again in a heartbeat.

Was this review helpful? Yes 1
Greg G, General Manager at Crowne Plaza Greenville, responded to this review

Rich H, We are so pleased to hear you enjoyed your stay, and we look forward to serving you again soon! More 

Orangeburg, South Carolina, United States
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was my first time staying at a Crowne Plaza. I usually stay with another higher end chain, but due to an event happening in the area, I wasn't able to find an available room. As with all of my bookings, I use a consolidator to help keep the price down. The lowest found for the time-frame I needed was... More 

Was this review helpful? Yes 1
Greg G, General Manager at Crowne Plaza Greenville, responded to this review

Sally Z, We appreciate you taking the time to write such a detailed review! This is extremely helpful in knowing exactly how to maintain as well as improve future guest satisfaction. We are so glad you were pleased with our staff and the cleanliness of your room. As for the room phone and noise complaints, we apologize for any inconvenience/disturbances... More 

charlotte nc
Contributor
17 reviews 17 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 27, 2015

Hotel is clean and rooms are large and updated, room service menu is limited and overpriced. I paid 4.50 for a "pot of tea" that had only enough water for one cup and I only got 1 tea bag. Room Service is always overpriced, but dang that's really cheap.

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Maryland
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 16, 2015

Convenient to airport. Well stocked snack bar (we didn't use). Two adults and two big teenage sons in a room with two queen beds. We arrived very late, were quickly checked in, and left early the next day. For a short stay, it was fine (a little cramped for four adult-sized people); it was also clean and looks like it... More 

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Greg G, General Manager at Crowne Plaza Greenville, responded to this review

aerogirl59, We are glad you enjoyed what little time you stayed with us! Please come see us again soon! More 

Greenville, South Carolina, United States
Top Contributor
103 reviews 103 reviews
8 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed December 26, 2014

Stayed here a couple nights ago, everything about the room was awesome. I walked into the room and found a box of cookies from Stossner's Bakery right on the counter and a card. It was nice to come to that. The staff was amazing. Thanks!

Was this review helpful? Yes 1
Greg G, General Manager at Crowne Plaza Greenville, responded to this review

Davmehh, We are glad you enjoyed the room...and the treats! Thank you for the positive review! Come stay with us again soon. More 

Raleigh, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 1, 2014

I really enjoyed my stay, the room decor is very nice and stylish and very clean. The front desk staff was very nice and polite. I was very impressed with the lobby area. If I am ever in the area again I will definitely be staying again.

Was this review helpful? Yes 1
Greg G, General Manager at Crowne Plaza Greenville, responded to this review

tmblack32, What a wonderful review! Thank you for letting us know how much you enjoyed our hotel. Come see us again soon! More 

cleveland,ohio
Top Contributor
94 reviews 94 reviews
90 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed November 20, 2014

This hotel appears to be new. The rooms are a nice size and have a mini frig. Coffee maker and flat screen tv. Plenty of outlets for charging your electronics. The only con is the bathroom lighting is so dim its was very difficult for me to get my contacts out. Plenty of clean towels and everything appeared to be... More 

Was this review helpful? Yes 1
Greg G, General Manager at Crowne Plaza Greenville, responded to this review

tayshan1, We are glad you enjoyed the hotel accommodations during your stay! We apologize for the restroom lighting, but we are happy that all other aspects of your stay were up to standards. Come see us again soon! More 

Milwaukee, Wisconsin
Top Contributor
83 reviews 83 reviews
50 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed November 15, 2014

My second stay here this year. I was pleased with the accomodations on both occasions. Convenient shuttle service to the nearby GSP (Greenville-Spartanburg) airport. Although the hotel looks older and perhaps dated from the exterior, the interior has been recently completely renovated.

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Greg G, General Manager at Crowne Plaza Greenville, responded to this review

McMacHouse, Thank you for the great review and for coming back to see us! We are glad you enjoyed the shuttle services. We look forward to accommodating you again! More 

Atlanta, Georgia
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed October 27, 2014

We had the opportunity to stay 2 nights at the Crown Plaza Greenville and found the experience outstanding. We wanted to visit the Greenville/Asheville area and received a recommendation for the Crown Plaza. Our room was great and the service was outstanding. The staff was very friendly and attentive and we felt very special the entire weekend. The hotel location... More 

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Greg G, General Manager at Crowne Plaza Greenville, responded to this review

PBruce74, We are so glad you had such a pleasant experience while staying with us! Thank you for the recommendation, as well. We hope to be of service to you again soon! More 

Chicago, Illinois
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 22, 2014

Room was comfortable but disappointing because of the noise from the bar/restaurant and the lobby area. The bathroom did not have a shower cap or mouthwash. The staff was courteous, friendly and helpful.

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Greg G, General Manager at Crowne Plaza Greenville, responded to this review

ZES52, Thank you for taking the time to give us a review! We apologize for the noise making its way up to your room, but we are so glad you were comfortable during your stay! Please come see us again soon! More 

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