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All 62 Greenville hotels

Crowne Plaza Greenville

3.5 of 5 Hotel   |   851 Congaree Road, I-385 exit 37, Greenville, SC 29607
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Ranked #20 of 62 hotels in Greenville
A recent review
3 of 5 stars reviewed 1 week ago
muchfuntravelin Charleston
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170 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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Charleston
Top Contributor
183 reviews 183 reviews
134 hotel reviews
107 helpful votes 107 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Check in was fine, but it was the only time we saw any staff members until check out. There's just very little services included in a stay with this Crowne Plaza...no executive floor for Platinum members & breakfast not included. Also since the elevator is on the other side of the hotel, most of us came in through a side... More

Was this review helpful? Yes
Christina S, Manager at Crowne Plaza Greenville, responded to this review

Thank you for staying with us during your trip to Greenville. We appreciate the review of your experience, and we will use your comments to continue to improve our services. We hope to be of service to you in the future. More

Winston Salem, North Carolina
1 review
2 of 5 stars Reviewed 1 week ago

Rooms are great and the renovations are definitely noticeable. The only issue I have seen with the room has been the low quality of the sheets (very scratchy). However, we are traveling on business and they are less than accommodating. We asked about using the empty conference room. Despite the fact it was not reserved for the evening we were... More

Was this review helpful? Yes
Christina S, Manager at Crowne Plaza Greenville, responded to this review

Thank you for selecting the Crowne Plaza for your recent stay in Greenville. I must apologize that your needs for a meeting area were not accomodated by our team. Please be assured that your concerns will be addressed. A large percentage of our guests are buisness travelers such as yourself, and your patronage and feedback is greatly appreciated. We hope... More

Charlotte, North Carolina
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Stayed for one night to enjoy Greenville. The Crowne Plaza is right off I-385 about 1 mile from I-85 and around 5 miles from downtown. Check in was easy and the nice young lady checking us in could not have been nicer. The resort has been refurbished and the resort we found to be fresh and had anew feel to... More

Was this review helpful? Yes 1
Christina S, Manager at Crowne Plaza Greenville, responded to this review

Thank you for selecting the Crowne Plaza for your recent stay in Greenville. Our team takes great pride in our service and property, and we sincerely appreciate the time you have taken to share a review of your visit. We look forward to the opportunity to serve you and your family in the future. More

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 10, 2014

We stayed here for an out of town wedding and were very impressed with this hotel! The hotel is very clean and modern and the staff was amazing. We also liked the saline pool as chlorine bothers my eyes as much as my son likes to swim. We will definitely stay here again!

Was this review helpful? Yes 3
Christina S, Manager at Crowne Plaza Greenville, responded to this review

Thank you so much for sharing this kind review of your recent stay. Our team is delighted that you and your family enjoyed your visit. We look forward to serving you during your next trip to Greenville! More

Greenville, South Carolina
Senior Reviewer
7 reviews 7 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 28, 2014

WOW, after all of the extensive remodeling, the hotel is one of nicest in the Greenville area. Rooms were well appointed, very clean, and comfortable. Food prepared for our meeting group at daily/nightly functions was exceptional, especially given that is was for group meetings (many hotels lack at preparing even decent food for such events). Also, a nice touch is... More

Was this review helpful? Yes 4
Atlanta, Georgia
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 25, 2014

I have been traveling to Greenville for work for the past 2 months and tried several other hotels. The Crowne Plaza in Greenville has won me over and I enjoy my stay there every week. The courteous staff is the biggest reason I stay at this hotel..... Cynthia makes sure that my reservations are accurate and is always happy to... More

Was this review helpful? Yes 4
Christina S, Manager at Crowne Plaza Greenville, responded to this review

Thank you for selecting the Crowne Plaza for your recent stay in Greenville. We appreciate the time you've taken to share your review, and we are delighted that you enjoyed your visit. I will pass on your compliments to Cynthia and the rest of our team. We look forward to serving you in the future! More

Myrtle Beach, South Carolina
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 13, 2014

The service at the Crowne Plaza was outstanding. The staff was professional, friendly and very accommodating as the tennis teams that advanced to the semi-finals had to extend their stay for additional matches. I was assisted by Cynthia several times at the front desk. She was delightful and helpful each time. I am a particular person and I can honestly... More

Was this review helpful? Yes 4
Christina S, Manager at Crowne Plaza Greenville, responded to this review

Thank you for your kind review of your recent stay with us. Our team takes great pride in our service and in keeping the property spotless for our guests. I will be sure to share your compliments with Cynthia and the rest of our staff. Please consider visiting us again when planning your next trip to Greenville. More

Topeka, Kansas
Contributor
14 reviews 14 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 9, 2014

Stayed here for 3 nights. Was a nice hotel. Rooms were nice, kids enjoyed the pool. It was very warm! Staff was very friendly. My only complaint is a lack of breakfast available on site. There are plenty of fast food places near by, but on site would have been better.

Was this review helpful? Yes 3
Christina S, Manager at Crowne Plaza Greenville, responded to this review

Thanks for choosing the Crowne Plaza for your family's recent stay in Greenville. We are pleased that you all enjoyed your room, and that the kids had fun swimming! I regret that you were not able to have breakfast with us. Our hotel offers a buffet breakfast and cooked to order menu, provided by Ruth's Chris Steakhouse seven days a... More

Topeka, Kansas
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 30, 2014

We couldn't have selected a better hotel for my brother's destination wedding. Every aspect of comfort has been considered when it comes to this property. I have over 15 years of experience in the hospitality industry and even I was impressed. That's a difficult task as I am extremely particular when it comes to my lodging. Way to go!!

Was this review helpful? Yes 4
Christina S, Manager at Crowne Plaza Greenville, responded to this review

Thank you for selecting the Crowne Plaza for your recent stay in Greenville. We are so delighted that you enjoyed your experience, and we are honored to receive such a complimentary review! Please think of us for any trips to our area, we would love to host your next visit! More

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 29, 2014

I have stayed in this hotel every week for the past 2 months. Many of my colleagues have also stayed at this hotel during the past 2 months. We have had meetings throughout the week and weekends throughout this time. This property is hands down the nicest Crown Plaza that I have stayed in. The entire staff were great throughout.... More

Was this review helpful? Yes 3
Christina S, Manager at Crowne Plaza Greenville, responded to this review

Thank you so much for your kind review of our property and our team! As our regular guest, and "Road Warrior", your feedback means so much to us. I will share your warm compliments with Kendalyn and Cynthia, as well as the rest of our staff. We look forward to serving you again soon! More

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Additional Information about Crowne Plaza Greenville

Address: 851 Congaree Road, I-385 exit 37, Greenville, SC 29607
Phone Number:
Location: United States > South Carolina > Greenville
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Greenville 3.5*
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Also Known As:
Crowne Plaza Greenville Hotel Greenville
Greenville Crowne Plaza

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#10 Family Hotel in Greenville #13 Romantic Hotel in Greenville #21 Business Hotel in Greenville
Hotel Class
Official Description (provided by the hotel)
The Crowne Plaza hotel is located directly off Greenville's I-385 inner loop 8 miles from Greenville- Spartanburg airport (GSP). Just minutes from Greenville's vibrant uptown entertainment and dining district, the Bi-Lo Center Arena and T.D. Convention Center with plenty of free parking for cars & motor coaches. Complimentary shuttle service is provided to the airport, downtown Greenville and within a 5 mile radius of the hotel from 6am- -11pm. Just up the street from the Haywood Shopping Mall with a wide variety of dining options close by.Your will enjoy 203 beautify appointed deluxe king and double bedded rooms with our plush Sleep Advantage 7 layer beds .For your comfort and enjoyment we provide the following amenities and services...•Complimentary High Speed Wireless Internet Service •24 hour fitness center •Indoor heated pool for year round enjoyment •Room service •The award winning Ruth's Chris restaurant located in the hotel The BIG Bar located in the hotels sky- lit atrium provides all day dining with a great selection of appetizers, sandwiches salads and your favorite beverages • National Winner of Crowne Plaza Hotel's Quality Excellence Award Ruth's Chris provides all food and beverage service throughout the hotel including room service, all day dining and banquets and of course visit their main dining room to enjoy their famous mouth watering custom aged Midwestern beef broiled to perfection. The Crowne Plaza is the "The Place to Meet" with over 6,500 sq. ft. of meeting space the hotel can host meetings and banquet from 10-400 guests and earn IHG Rewards Points for your events. ... more   less 
Number of rooms
202

Questions & Answers

Questions? Get answers from Crowne Plaza Greenville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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