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Crowne Plaza Greenville

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851 Congaree Road, I-385 exit 37, Greenville, SC 29607
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Crowne Plaza Greenville
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Crowne Plaza Greenville
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201 Reviews from our TripAdvisor Community

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Traveler rating
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    72
    17
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    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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Kansas City
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Our car broke down while traveling on vacation so we stayed at this hotel while we made repair arrangements. The entire staff were gracious, helpful and did everything they could to make a bad situation into a pleasant experience. The shuttle bus driver even drove us to a great breakfast spot the next morning! From the back office to the... More 

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Greg G, General Manager at Crowne Plaza Greenville, responded to this review

KansasCityBgirl, Thank you for such a positive review! We hope to surpass your expectations again very soon! More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

This place is wonderful! Clean, well maintained rooms. Pool area clean& fun. Breakfast wonderful. Staff friendly. Full size beds a little small but comfortable mattress makes up for any closeness. Great place!

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Greg G, General Manager at Crowne Plaza Greenville, responded to this review

elizabeth m, Smiling ear to ear while reading your delightful review. We are glad you enjoyed your stay. Come see us again soon! More 

Mount Juliet, Tennessee, United States
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed June 25, 2015

The location was convenient as we were traveling back from visiting our daughter at her college. Rooms were clean. Hotel staff were helpful and efficient. Very comfortable rooms. The shower water pressure was great! The public areas were well maintained.

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IHGCare, Guest Relations Manager at Crowne Plaza Greenville, responded to this review

Dear Vicki G, Thank you for writing a review about your stay with us. We appreciate your kind words regarding our property particularly our staff being efficient and our rooms being very comfortable. If you have experienced any inconvenience during your stay, we apologize. Reviews like yours motivate us to work harder to provide the best customer experience possible. Thank... More 

Greenville, South Carolina
1 review
5 of 5 stars Reviewed June 15, 2015

I was very pleased with the service I received while staying at the Crown Plaza in Greenville, SC. The check in was quick and the staff was pleasant, accommodating and eager to assist. We wanted to go get something to eat and the staff offered their Van. The Van Driver, Butch was so kind and took the time to explain... More 

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Greg G, General Manager at Crowne Plaza Greenville, responded to this review

Sandra T, We are thrilled to hear you had a pleasant experience while staying with us. We look forward to serving you again! More 

Waco, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 9, 2015

The staff are the best--I didn't encounter any that were less than excellent in striving to help me have a pleasant stay. Lucero was outstanding at the morning breakfast, moving quickly to ensure that we had everything we needed for a pleasant, satisfying meal. Anna, Kristy, and Butch at the desk were very helpful in keeping straight the multiple reservations... More 

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Greg G, General Manager at Crowne Plaza Greenville, responded to this review

June B, We are so pleased and proud to hear that our staff made your stay so accommodating. We hope you consider staying with us in the future! More 

FERNANDINA BEACH
Level Contributor
103 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed May 26, 2015

My wife and I spent four nights at the Crowne Plaza Greenville for the city's Gallabrae Scottish Festival. The sponsor's reception was held in one of the ballrooms, catered by their integral restaurant, Ruth's Crist Steakhouse. Our room was well appointed and nicely maintained. Hotel staff, front desk, housekeepers and wait staff did a fine job. Our stay was most... More 

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Greg G, General Manager at Crowne Plaza Greenville, responded to this review

chuckfarmer, Thank you for such a positive review! We are so glad you enjoyed your time with us. Come see us again soon! More 

Dunnellon, Florida
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 26, 2015

I stayed at this hotel for 4 nights. The staff were very polite and attentive. The bed was very comfortable and the pillows were plush. I especially liked the aromatherapy spray and creams that were left to spray at night which helped give me a very restful sleep. I attended a reception hosted by the hotel with catering by Ruth's... More 

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Newton, Mass
Level Contributor
163 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 157 helpful votes
3 of 5 stars Reviewed May 19, 2015

$234! It wasn't my money but even so. A very very standard hotel experience. If it had been $120 I'd be giving it 4 stars overall, 5 for value. The bedding and bathroom are very 1980s. The HVAC did cool the room off. They have a "quiet floor," which is a great idea and should sweep through the hotel industry.... More 

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IHGCare, Guest Relations Manager at Crowne Plaza Greenville, responded to this review

Dear OOBonomist, Thank you for sharing your thoughts about your recent stay. We are delighted that you found our quiet floor to be great. However, we are sorry if you found our price to be steep and if our room amenities fell below your standards. Rest assured that your comments will be communicated to our management for evaluation. Again, thank... More 

Dallas, Texas
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed May 10, 2015

I stayed here for three nights last week while on a work trip. The hotel is newly renovated, and everything is very clean. Close to the airport and right off the freeway. The staff were friendly and helpful. Decent fitness center with good equipment. There's a Ruth's Chris attached to the hotel which is great for dinner if you don't... More 

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Columbia, South Carolina
Level Contributor
38 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed April 30, 2015

Of my 3 favorite hotels in the world, two are in Greenville and this is one of them. I stay here as often as I can when I come to Greenville. This hotel is an oasis along the interstate. I feel like I am at a resort the entire time I am here. This hotel is so relaxing. I rest... More 

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