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All 62 Greenville hotels

Crowne Plaza Greenville

3.5 of 5 Hotel   |   851 Congaree Road, I-385 exit 37, Greenville, SC 29607
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Crowne Plaza Greenville
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Ranked #20 of 62 Hotels in Greenville
A recent review
5 of 5 stars reviewed 3 days ago
Karen S Johns Island, South Carolina
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177 reviews from our community

Traveler rating
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    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Johns Island, South Carolina
1 review
5 of 5 stars Reviewed 3 days ago NEW

We were greeted by Cynthia as we entered the hotel. She is a very congenial and welcoming employee. Throughout our stay, she answered all of our questions and made sure we were very pleased with everything about the hotel. We watched her handle up to five different guests who arrived at her desk at the same time. She handled them... More

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Tampa, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

I just wanted to thank Dale from the front desk for great customer service. I was extremely tired from work and he made sure my stay was a peaceful and quiet one even though I was staying for just one night. I hope the rest of the staff takes note and sees how much of an impact even taking care... More

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1 review
5 of 5 stars Reviewed 1 week ago

Friendly staff and very comfortable beds. This room had everything I needed to be comfortable away from home. WiFi, cable etc... Definitely will be staying there again. Can't get over how comfortable the bed was lol.

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Greg G, General Manager at Crowne Plaza Greenville, responded to this review

Darrell F, We are so glad to hear how comfortable you were during your stay with us! See you again soon! More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This is my favorite get away. The staff was very friendly, the room service was great, the beds were cozy, and the bathrooms are so clean and chic. I really love the spa goodies and toiletries they provide, they are wonderful! I've ordered some online because they are really great! I can't wait to stay here again.

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Greg G, General Manager at Crowne Plaza Greenville, responded to this review

Hayley H, Nothing puts a bigger smile on our face than a satisfied guest! Thank you for taking the time to share your pleasant experience with us. We look forward to serving you again soon! More

Northen Colorado
Senior Contributor
49 reviews 49 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Had to spend one night in Greenville.Place is very nice,clean,good size room ,huge bed,not so comfy couch,but sheets and towels are new and clean.Tiny coffeemaker and fridge are nice touch.Worst part was AC which was extremly loud but not efficient.

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Greg G, General Manager at Crowne Plaza Greenville, responded to this review

lvlndtrvlr, Thank you for taking the time to review our hotel! We appreciate your feedback, and we will use your comments to continue to improve our guests' experience. We hope to be of service to you again soon! More

Greenville, South Carolina, United States
Top Contributor
68 reviews 68 reviews
4 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Staff was very friendly and the room was immaculate. The only problem I had was the air conditioner was extremely loud. Other than that the bed was soft and the pillows were nice. Loved my stay here and will be back!

Was this review helpful? Yes 1
charleston
Contributor
13 reviews 13 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My daughter and I attended the Spiritfest Gospel concert at the Bons Secours Arena so I made a one night reservation at this hotel because of it's price and close proximity to the Bon Secours Arena. The hotel's lobby/resturant/bar area is very modern and nicely decorated. The rooms also nice and clean with your usual complimentary toiletries. The air conditioner... More

Was this review helpful? Yes 1
IHGCare, Public Relations Manager at Crowne Plaza Greenville, responded to this review

Dear blessedcharleston, Thank you for taking the time to post your review. We are always very grateful for our guest’s feedback and are particularly pleased that you liked our lobby's modern design and room accommodation. However, we apologize if our housekeeping services did not meet your expectations. Rest assured, your comments will be reviewed by our hotel management to target... More

Indian Land, South Carolina
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We enjoyed our brief stay at the Crown Plaza Greenville! The location is very convenient right off I-385 and just a few minutes to downtown. Parking is plentiful and check-in was smooth... the staff is extremely friendly and professional. This hotel has gone through a renovation and all I can say is "WOW". The rooms are very clean, quiet and... More

Was this review helpful? Yes 2
Charleston
Top Contributor
187 reviews 187 reviews
137 hotel reviews
114 helpful votes 114 helpful votes
3 of 5 stars Reviewed August 26, 2014

Check in was fine, but it was the only time we saw any staff members until check out. There's just very little services included in a stay with this Crowne Plaza...no executive floor for Platinum members & breakfast not included. Also since the elevator is on the other side of the hotel, most of us came in through a side... More

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Christina S, Manager at Crowne Plaza Greenville, responded to this review

Thank you for staying with us during your trip to Greenville. We appreciate the review of your experience, and we will use your comments to continue to improve our services. We hope to be of service to you in the future. More

Winston Salem, North Carolina
1 review
2 of 5 stars Reviewed August 24, 2014

Rooms are great and the renovations are definitely noticeable. The only issue I have seen with the room has been the low quality of the sheets (very scratchy). However, we are traveling on business and they are less than accommodating. We asked about using the empty conference room. Despite the fact it was not reserved for the evening we were... More

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Christina S, Manager at Crowne Plaza Greenville, responded to this review

Thank you for selecting the Crowne Plaza for your recent stay in Greenville. I must apologize that your needs for a meeting area were not accomodated by our team. Please be assured that your concerns will be addressed. A large percentage of our guests are buisness travelers such as yourself, and your patronage and feedback is greatly appreciated. We hope... More

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Additional Information about Crowne Plaza Greenville

Address: 851 Congaree Road, I-385 exit 37, Greenville, SC 29607
Phone Number:
Location: United States > South Carolina > Greenville
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Greenville 3.5*
Number of rooms: 202
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Also Known As:
Crowne Plaza Greenville Hotel Greenville
Greenville Crowne Plaza

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