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All 63 Greenville hotels

Crowne Plaza Greenville

3.5 of 5 Hotel   |   851 Congaree Road, I-385 exit 37, Greenville, SC 29607
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80%
Ranked #23 of 63 hotels in Greenville
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
Speedracer89 Greenville, South Carolina
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155 people have reviewed this hotel

Traveler rating
    64
    59
    12
    17
    3
See reviews for
27
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26
69
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
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  • German first
  • Italian first
  • Spanish first
  • Any
English first
Greenville, South Carolina
2 reviews
5 of 5 stars Reviewed 1 week ago

This was one of the best crown plazas I've stayed in. It is very quiet the pool was nice and for it to be so close to the lobby you can't hear it while drinking at the bar. The on site Ruth's Chris steakhouse was awesome and never disappoints. I highly recommend this hotel especially if it's just a couple's... More

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Christina S, Manager at Crowne Plaza Greenville, responded to this review

Thank you for choosing the Crowne Plaza for your Greenville getaway! I am so pleased that you enjoyed your time with us. We value your feedback, and appreciate your kind review. We hope to see you on your next trip to our area! All the Best- Christina S. and the Team at Crowne Plaza Greenville. More

North Augusta, South Carolina
Senior Contributor
23 reviews 23 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My friend and I were attending a conference and found this hotel nearby. The service when we checked in was spectacular. I believe I was speaking to a manager and the Rooms Division Manager. They were both very courteous and professional. Our room was well appointed but had some maintenance issues. We had trouble closing the bathroom door because it... More

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Christina S, Manager at Crowne Plaza Greenville, responded to this review

Thank you so much for sharing feedback from your recent stay. I must apologize for the issue with the bathroom door in your room, and I regret any inconvenience it caused during your time with us. We greatly appreciate your complimentary remarks regarding our staff. I will gladly pass them on to the team. We would be delighted to host... More

Martinez
Contributor
12 reviews 12 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hotel was beautiful and very clean. Bed was very comfortable. Loved the mounted makeup mirror in the bathroom, and loved having a refridgerator in the room as well. My only complaint is that there was not at least a continental breakfast offered. overall, I enjoyed my stay, and would stay here again.

Was this review helpful? Yes
Christina S, Manager at Crowne Plaza Greenville, responded to this review

Thank you for sharing feedback from your recent stay. We are delighted that you enjoyed your room. We hope to serve you during your next visit to Greenville! Sincerely, Christina S. More

Goose Creek, South Carolina
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 25, 2014

Your front desk staff was very helpful thru out our stay. Dale gave us a dinner suggestion that was fabulous. Keep up the great work! The indoor pool was the perfect temp. My room was on the 4th floor and i did not hear any noise from above which is wonderful. The ac/heating unit was no where as bad as... More

Was this review helpful? Yes 1
Christina S, Manager at Crowne Plaza Greenville, responded to this review

Heather, thank you for choosing the Crowne Plaza for your visit to Greenville. Your kind review is much appreciated. We are delighted that you enjoyed your time with us. I will gladly inform Dale that his dinner recommendation suited you very well. Please come back and see us again soon. Until then, take care, and thanks again! Sincerely, Christina S. More

Top Contributor
63 reviews 63 reviews
43 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed February 7, 2014

There was renovation going on at the hotel, but it did not affect the area I was staying. The loby has several computers available. The wi-fi in the room was free (quite slow) or for a fee one can get 3MBs. I chose the free and must admit that compared to my Charter at home with 30 MBs it was... More

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Christina S, Manager at Crowne Plaza Greenville, responded to this review

Thank you for your kind review. We are delighted that you enjoyed your visit. We look forward to serving you on your next visit to Greenville! Sincerely, Christina More

COLUMBIA
Senior Contributor
41 reviews 41 reviews
27 hotel reviews
149 helpful votes 149 helpful votes
5 of 5 stars Reviewed December 25, 2013

This hotel is a couple of miles away from downtown Greenville but it is right on the expressway that gets you downtown fast. The advantage to staying hear is that the rates are usually much less expensive than the downtown hotels. The hotel has recently been renovated and is very nice inside. There is a large open lobby/bar area and... More

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Greenville, South Carolina
2 reviews
4 of 5 stars Reviewed December 17, 2013

Good stay. Comfy beds. Clean rooms. Best crown Plaza I've stayed in yet! I will be staying here again next time I am in town. The wifi signal was very weak and spotty, may have something to do with room being on 5th floor. May need to add some more routers.?

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Christina S, Manager at Crowne Plaza Greenville, responded to this review

Thank you for taking the time complete a review of your stay at our property. Your feedback allows us to continually improve our service and better assist our guests. We look forward to hosting your next visit to Greenville. Thank you again, and enjoy the Holidays! More

Knoxville, Tennessee
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed December 16, 2013

I have been traveling for years and new to the reviews. I stay in Greenville a good bit and wanted to take time to say how amazing everything looks after the transformation your property has gone threw. With the sparkling new location and the wonderful team. A professional front desk that knows me by name and has taken care of... More

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Christina S, Manager at Crowne Plaza Greenville, responded to this review

Thank you for staying with us at the new Crowne Plaza Greenville. Your kind review is very much appreciated and will be shared with our team. We look forward to hosting your future visits to our city. Again, many thanks, and Happy Holidays! More

vancouver
Senior Contributor
40 reviews 40 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed December 15, 2013

The renovation has given me a whole new view of the Crowne Plaza. It now looks more like a Westin, which is clean and modern - a welcome change from some of the Crowne Plazas I've run into! The rooms are well appointed, and I was pleased to find an extremely clean room (tipped the housekeeper well for that! Always... More

Was this review helpful? Yes 1
Christina S, Manager at Crowne Plaza Greenville, responded to this review

Thank you for selecting the Crowne Plaza for your recent visit to Greenville. I am delighted to read your warm compliments, and I will share your comments with our team. We look forward to serving you on your next stay. Thank you again, and Happy Holidays! More

New Delhi, India
2 reviews
3 of 5 stars Reviewed December 12, 2013

The hotel is good and comfortable for the price. However, there is a major issue with connectivity if you dont have your own car. Although they have a hotel provided shuttle service, there is just one of it with far too many guests and rules like "we dont go to downtown on the weekend". To make matters worse, the taxi... More

Was this review helpful? Yes
Christina S, Manager at Crowne Plaza Greenville, responded to this review

Thank you for choosing the Crowne Plaza for your recent visit to Greenville. Your feedback is extrememly valuable, and assists us in better serving our guests everyday. I regret that the shuttle service offered by the hotel did not meet your expectations. Please know that your comments regarding the cab services and breakfast options will also be addressed. We sincerely... More

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Additional Information about Crowne Plaza Greenville

Also Known As:
Crowne Plaza Greenville Hotel Greenville
Crowne Plaza Greenville Hotel
Greenville Crowne Plaza
Address: 851 Congaree Road, I-385 exit 37, Greenville, SC 29607
Phone Number:
Location: United States > South Carolina > Greenville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Family Hotel in Greenville
#21 Business Hotel in Greenville
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Greenville 3.5*
Official Description (provided by the hotel):
The Crowne Plaza hotel is located directly off Greenville's I-385 inner loop 8 miles from Greenville- Spartanburg airport (GSP). Just minutes from Greenville's vibrant uptown entertainment and dining district, the Bi-Lo Center Arena and T.D. Convention Center with plenty of free parking for cars & motor coaches. Complimentary shuttle service is provided to the airport, downtown Greenville and within a 5 mile radius of the hotel from 6am- -11pm. Just up the street from the Haywood Shopping Mall with a wide variety of dining options close by.Your will enjoy 203 beautify appointed deluxe king and double bedded rooms with our plush Sleep Advantage 7 layer beds .For your comfort and enjoyment we provide the following amenities and services...•Complimentary High Speed Wireless Internet Service •24 hour fitness center •Indoor heated pool for year round enjoyment •Room service •The award winning Ruth's Chris restaurant located in the hotel The BIG Bar located in the hotels sky- lit atrium provides all day dining with a great selection of appetizers, sandwiches salads and your favorite beverages • National Winner of Crowne Plaza Hotel's Quality Excellence Award Ruth's Chris provides all food and beverage service throughout the hotel including room service, all day dining and banquets and of course visit their main dining room to enjoy their famous mouth watering custom aged Midwestern beef broiled to perfection. The Crowne Plaza is the "The Place to Meet" with over 6,500 sq. ft. of meeting space the hotel can host meetings and banquet from 10-400 guests and earn IHG Rewards Points for your events. ... more   less 
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