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BEST WESTERN Greenville Airport Inn

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5009 Pelham Road, Greenville, SC 29615-5465
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BEST WESTERN Greenville Airport Inn
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BEST WESTERN Greenville Airport Inn
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352 reviews from our community

Traveler rating
    153
    115
    47
    18
    19
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101
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84
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Eden, United States
1 review
2 of 5 stars Reviewed 5 days ago NEW

First of all, the hotel room was not clean. My husband cleaned the sofa with a washcloth before sitting on it. The washcloth was dirty afterwards. The floors were also so dirty that our socks reflected the filth. When we requested an additional washcloth, my husband offered to come and get it but the hotel clerk said that she would... More 

Review collected in partnership with Best Western

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East Pittsburgh, Pennsylvania
Top Contributor
115 reviews 115 reviews
67 hotel reviews
95 helpful votes 95 helpful votes
2 of 5 stars Reviewed 1 week ago

Found the Best Western to be one of the older hotels with the room exit door to the outside elements. Beds were ok, good supply of towels, soap, shampoo, etc. Floor was laminate, which I actually prefer, carpet is a bit horrible when thinking about how many people have walked on it, with shoes, after walking outside and stepping in... More 

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Palm Bay
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

Good hotel with helpful staff. Only thing that was off was TV remote . Channels kept locking up and could not use normal buttons to change channel. Had to use Guide to switch channels and guide was void of channel contents.

Review collected in partnership with Best Western

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Mokena, Illinois
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Made reservations with Best Western 1800 number, requested a Handicapped accessible room, roll in shower, no smoking, for Sunday, April 19. was told no problem but I was also given the direct line which I called and confirmed that there were (2) rooms handicapped accessible with ROLL IN SHOWERS!! So we arrived at the desk on Sunday and there were... More 

Was this review helpful? Yes 1
pamelasolarek, General Manager at BEST WESTERN Greenville Airport Inn, responded to this review

Linda, at our hotel we didn't promise a roll in shower as we are an older building that was not built that way. There's nothing in our property description showing a roll in shower either. Leslie wasn't disgusted or disgruntled. He was simply overwhelmed by the demand facing him and was unsure how to help you. Leslie is in training.... More 

Niantic, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

This hotel was very beautiful. The pool courtyard area was stunning. I wish it had been warmer so we could have relaxed out there. GREAT place for a leisurely trip with the family. The staff was wonderful, the rooms were beautiful and the breakfast area was SO clean and bright.

Review collected in partnership with Best Western

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pamelasolarek, General Manager at BEST WESTERN Greenville Airport Inn, responded to this review

Your review was a great way to start my day today. We really appreciate you taking the time to write the review and for your nice comments. We are trying hard to continually improve our Best Western and yes, it shows all around us. Pamela Solarek GM More 

Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 4 weeks ago

Pet Friendly and clean Rooms Make For An Excellent Value! TheStaff IS Excellent and very Friendly ! Would Reccomend this Hotel TO Everyone I Know ! MY Dogs Loved The Dog Park and Had A Great Time! Clean Pool And Laundry Facilities Make this A Great Place TO Stay!

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pamelasolarek, General Manager at BEST WESTERN Greenville Airport Inn, responded to this review

Thank you for writing a review. I'm glad you enjoyed the gated pet park, it's not something you find everywhere. Yes, our rooms are very clean. Thank you for sharing your thoughts with our future guests. Come back soon! Pamela Solarek GM More 

Charlotte, North Carolina
Contributor
20 reviews 20 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed March 30, 2015

This motel isn't much to look at from the outside. In fact, it's the type of place you wouldn't want to stay any longer than overnight. However, the rooms might change your mind and have you stay an extra day, if necessary. Our room was very nice and very clean. There are hardwood floors and they're actually clean, thanks to... More 

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pamelasolarek, General Manager at BEST WESTERN Greenville Airport Inn, responded to this review

Marcia C. Thank you for the nice review. We appreciate the nice comments regarding cleanliness. I'm so sorry your room did not get serviced. I think maybe the do not disturb sign was there in the morning and they failed to come back? We're terribly sorry it happened. We are continuing to improve. Pool should be open by the end... More 

Cumming
2 reviews
3 of 5 stars Reviewed March 30, 2015

OK place to stay, in the process of being renovated, about what you'd expect for the money, clean but dated. Breakfast options limited, but next door to other restaurants. Location is good, good access to interstates. Was noisy at 2am so wondered what was going on there.

Review collected in partnership with Best Western

Was this review helpful? Yes
pamelasolarek, General Manager at BEST WESTERN Greenville Airport Inn, responded to this review

Hello, Thanks for taking the time to write a review for our property. I'm sorry something awakened you at 2am. You mentioned 'dated' in your review. We are always updating. In 2014 we remodeled the modern lobby and breakfast room you experienced along with the meeting space. We also added pillow top bedding, hardwood style flooring and fresh knock down... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 26, 2015

Just a quick in/out stay to catch an early flight in the morning. Room was clean and staff was very friendly. Didn't have any problem checking in late (9pm) or checking out early (5am). Would stay here again!

Was this review helpful? Yes 1
pamelasolarek, General Manager at BEST WESTERN Greenville Airport Inn, responded to this review

Thanks for your review. We hope the next time you are flying that you will again choose our Best Western Greenville! Pamela Solarek GM More 

Contributor
14 reviews 14 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 25, 2015

I've stayed here several times but this time I was very surprised because usual the rooms are very nice but this one the bathroom needed moping, bath tub stopper was broken and the bathroom walls chipping. The corners of the ceiling needed dusting and the refrigerator was noisy.The hardwood floors was real nice.

Was this review helpful? Yes
pamelasolarek, General Manager at BEST WESTERN Greenville Airport Inn, responded to this review

I have received your review via trip advisor. I appreciate you taking the time. I really tried to figure out which room you were mentioning but there was not enough information there for that. It is helpful to know what you saw but it would have been much better if you could have let us know at check out and... More 

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