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BEST WESTERN Greenville Airport Inn

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5009 Pelham Road, Greenville, SC 29615-5465
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1 room 1 adult
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BEST WESTERN Greenville Airport Inn
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463 Reviews from our TripAdvisor Community

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Port Jervis, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Nice location ...near many restaurants...quiet, clean rooms with friendly , helpful staff....breakfast typical of many hotels but only cold hard boiled eggs ..would have been nice to have scrambled eggs,

Review collected in partnership with Best Western

Helpful?
Thank Jane A
Brownsville,TX
Level Contributor
5 reviews
3 of 5 stars Reviewed 3 days ago NEW via mobile

My initial response to this hotel was of low expectations due to the unpleasant smell in the lobby area. However despite the unpleasant smells and rundown appearance of the outside area of the hotel my room was clean and well maintained and my stay was pleasant.

Helpful?
Thank me2lupe
pamelasolarek2, General Manager at BEST WESTERN Greenville Airport Inn, responded to this review

Hi there- I'm wondering what unpleasant smells you experienced in our lobby. We use very nice cleaning chemicals there and typically receive great remarks. Perhaps there was someone or something nearby you that is not ordinarily there. I just don't know. The hotel is an older exterior hotel. We are very well maintained. Everything inside your guest room is new... More 

France
1 review
3 of 5 stars Reviewed 4 days ago NEW

Depending of the place of your room you will spend the night counting the trucks running out...and if you finish to sleep try to awake early because at 9am breakfast is finish ! Exept that the room is nice ...but the wifi very slow.

Review collected in partnership with Best Western

Helpful?
Thank Michel D
pamelasolarek2, General Manager at BEST WESTERN Greenville Airport Inn, responded to this review

Hi there- I'm trying to figure out what you mean by trucks running out. Maybe something was happening the night you were here where some trucks were moving. I am not sure. It would not be ordinary to listen to trucks running out of the hotel all night. I'm sorry your sleep was disturbed. We have the latest wi-fi equipment... More 

Level Contributor
5 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Last weekend I took a Group of 24 (8 Rooms) Hiking & Skiing. On our way we overnighted in Greenville, SC at the Best Western Greenville Airport Inn. When we arrived the Front Desk was ready for us and got us into our Rooms quickly. The Rooms were great and the Continental Breakfast was very good. We look forward to... More 

Helpful?
Thank BGailey25
pamelasolarek, General Manager at BEST WESTERN Greenville Airport Inn, responded to this review

Thank you for your kind remarks. We do try to pre-prepare for a group coming in. I'm happy we made it easy for you. Please come see us again soon. Pamela Solarek GM More 

Johnson City, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Very nice place to stay. Room clean. Internet was amazing. Some hotel internets are so slow they could hardly call it "wifi", but not here. So convenient to GSP - only 5 minutes. WAs surprised to see a "tip jar" in the breakfast area. Do we tip now when we totally serve ourselves - isn't the staff paid at least... More 

Review collected in partnership with Best Western

Helpful?
1 Thank Mason B
pamelasolarek2, General Manager at BEST WESTERN Greenville Airport Inn, responded to this review

Thanks for the nice review. We allow the breakfast attendant to have a tip jar as she does handle some special requests, will help with children and sometimes carry things to tables at requests. We had a lot of request of 'where do I leave a tip for her?' so we made it available. You are in no way obligated... More 

Mahone Bay
Level Contributor
89 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is an old BW hotel, with outside entrances and (2) quite large 2 storey buildings. The room looked like it had been somewhat updated, but still very old overall. TV and WiFi were OK, room could have been a bit cleaner, the heating control was terrible, although it seemed like a reasonably new unit. I finally shut it off,... More 

Helpful?
Thank polartraveller
pamelasolarek2, General Manager at BEST WESTERN Greenville Airport Inn, responded to this review

Thanks for taking the time to review us. You are correct- our building was built in 1985, 31 yrs ago. It is an exterior corridor style building. We have recently completed a 100% renovation of the hotel. Brand new stylish and modern breakfast room and lobby, new guest room furniture, new hardwood style floors, fresh knockdown paint, pillow top bedding... More 

Beaufort, South Carolina
Level Contributor
31 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Another site had this as a highly rated motel. Not so much. First, this is an OLD motel; exterior entrance to each room, very noisy old AC/heating systems, drafty doors and windows, thin walls that you can hear your neighbors through, rusty bathroom fixtures. They room was recently refurnished and the beds were very good. There is none of that... More 

Helpful?
Thank Jeff G
pamelasolarek, General Manager at BEST WESTERN Greenville Airport Inn, responded to this review

Hi Jeff- I looked through my clerks notes and I don't see any complaints. I looked for a Jeff G and see one who stayed 2 nights. Please feel assured I will check out the room personally. Jeff- While the shell of our building itself is the older style, we have just completed a 100% renovation of the building costing... More 

Jeddah, Saudi Arabia
1 review
5 of 5 stars Reviewed 4 weeks ago

lovely hotel very close to the airport, efficient shuttle from and to the airport, amazing staff specially the guys at the front desk. nice pool coffee and refreshments are available at the dining area.

Helpful?
Thank Tariq G
pamelasolarek, General Manager at BEST WESTERN Greenville Airport Inn, responded to this review

Thanks for your lovely review. We hope to have you back to visit soon. Pamela Solarek GM More 

Dunedin, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

The hotel room was fairly clean and I felt safe in the room. The room was in need of repairs, especially in the vanity/bathroom area, and the curtains were very dirty. My biggest complaint is the billing. I had to make a long-distance call to get an email of my bill (booked two rooms for 5 nights each). The bills... More 

Review collected in partnership with Best Western

Helpful?
Thank Deborah B
pamelasolarek, General Manager at BEST WESTERN Greenville Airport Inn, responded to this review

Hi Deborah, we have emailed outside trip advisor. Again I want to apologize for the problems you reported. Your stay with us was during the total furniture change and we are sorry you were let down. Pamela Solarek GM More 

Columbia, SC, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

The staff is particularly friendly, helpful, and accommodating. Very nice facility. Clean. Comfortable. And, there's a very good restaurant both on-site and next door. It's only a short ride to downtown Charlotte, if you want to mix in some nightlife in with your plans at the local attractions.

Review collected in partnership with Best Western

Helpful?
Thank Robert F
pamelasolarek, General Manager at BEST WESTERN Greenville Airport Inn, responded to this review

Thanks Robert for the kind review. I think you meant close to downtown Greenville? We are about 1.5 hours from Charlotte. Downtown Greenville is a happening little place;) We are happy you enjoyed our newly renovated rooms. Pamela Solarek GM More 

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