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BEST WESTERN Greenville Airport Inn

2.5 of 5
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5009 Pelham Road, Greenville, SC 29615-5465
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BEST WESTERN Greenville Airport Inn
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1 room 1 guest
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Ranked #22 of 64 Hotels in Greenville
A recent review
3 of 5 stars reviewed 3 days ago
William F United States
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392 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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United States
3 of 5 stars Reviewed 3 days ago NEW

After11 pm arrival had room key problems 2 times they had to move us to a different room .staff was friendly room was ok bed was comfortable woke up too late for breakfast .WHAT is a safe charge ? that's a new one they did remove from the bill

Review collected in partnership with Best Western

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pamelasolarek, General Manager at BEST WESTERN Greenville Airport Inn, responded to this review

Thanks for writing the review. I'm terribly sorry you had a key lock problem. I'm glad my staff were able to assist. We offer a safe in the room through a company called SafeMark. It is an automatic charge and is disclosed on the registration card you sign at check in. Works this was in thousands of hotels so watch... More 

Charlotte, North Carolina
1 review
4 of 5 stars Reviewed 4 days ago NEW

We were only there long enough to sleep. I was there to work an MMA- Mixed Martial Arts Event in Greenville. The directions on MapQuest were off, but once we found the place it was fine. I was glad that we were able to get a first floor room, since they did not have any elevators.

Review collected in partnership with Best Western

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pamelasolarek2, General Manager at BEST WESTERN Greenville Airport Inn, responded to this review

Thanks for the nice review. I'm glad you enjoyed the pillow top bedding. Please come see us again when you come to Greenville. Pamela Solarek Gm More 

Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

First A Tip If you are flexible enough to take a mystery hotel at a discount from Hotwire or Priceline show the same flexibility with the hotel. Things happen Next a rider If I could add a half star I would 3.5 is about the right number. And Finally The Review We got off to a rocky start. I thought... More 

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pamelasolarek2, General Manager at BEST WESTERN Greenville Airport Inn, responded to this review

Thank you for the review Paul. Yes, when you rent a room through an Opaque rate site such as Hotwire or Priceline name your own price- you are not guaranteed a particular room style. We like to place those rooms in a double non smoking style, however in a high volume situation- those rooms will fall into the room styles... More 

HOUSTON, United States
1 review
3 of 5 stars Reviewed 1 week ago

This hotel is pretty basic. Liked the laminate floors because I don't care for hotel carpets even in high-end hotels. The rooms could use some updating/touching up. Beds and linens were comfortable although needed more towels.

Review collected in partnership with Best Western

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pamelasolarek2, General Manager at BEST WESTERN Greenville Airport Inn, responded to this review

Thank you for the review. You are correct. We are offering a basic clean room with some upgraded amenities like the hardwood style flooring. In the winter months we will be adding new furniture to our guest rooms also. Please come see us again! Pamela Solarek GM More 

Ellenwood, United States
1 review
4 of 5 stars Reviewed 1 week ago

I enjoyed my stay. It appeared the hotel had been remodeled. Although, it was a minimum remodel. No changes were done to the bathroom, although is was clean just outdated. The lobby and cafe appeared to receive a complete overhaul. I would stay her again. It worked for the price.

Review collected in partnership with Best Western

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pamelasolarek2, General Manager at BEST WESTERN Greenville Airport Inn, responded to this review

Thanks for the review, you are correct- we are in the midst of a renovation. Our final step will occur this winter when we replace the room furniture. As far as the bathrooms, I'd be interested to learn what changes you feel are needed there. Feel free to reach out to me. Pamela Solarek GM More 

Dallas
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

All standard amenities, inter net worked, good breakfast, clean, good location, easy off/on I-85. Easy place to find and meet friends. A couple nights later, we paid $30.00 more fr about the same thing from a competitor.

Review collected in partnership with Best Western

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pamelasolarek2, General Manager at BEST WESTERN Greenville Airport Inn, responded to this review

Thank you for the kind review. We hope that you will choose us next time instead of the more expensive hotel. Please take care and thanks again for the kind remarks. Pamela Solarek GM More 

Glen Burnie, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Not fancy, clean and functional. We didn't spend much time there, but the pool seemed very nice and the hotel is very close to everything needed. I would stay there again, but the only thing I would suggest: More items on the breakfat such as eggs or some breakfast meats.

Review collected in partnership with Best Western

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pamelasolarek2, General Manager at BEST WESTERN Greenville Airport Inn, responded to this review

Thank you for taking the time to write a review. Best Western has several levels of service, we are a basic Best Western and our breakfast will not include hot eggs and meats but we do offer hard boiled eggs, sausage gravy and biscuits plus a hot waffle station. A Best Western Plus hotel will offer hot meats and eggs... More 

Mint Hill, North Carolina
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Hotel was OK, I would not stay there a 2nd time, Office worker did not control the yelling/party noise in the pool area, after 12 midnight even after 3 calls. He did not try to calm the party crowd. It is apparant that the Soccer camp crowd is more important than other guests

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pamelasolarek2, General Manager at BEST WESTERN Greenville Airport Inn, responded to this review

To those who are reading this. Our afternoon security person missed the 9pm close time for the pool this past Saturday night, yes- we've had a lot of ball teams as the world series of the youth league has been in Greenville. When this was brought to my front desk's attention Randy went out 4 different times to resolve the... More 

Level Contributor
52 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a very nice hotel at a reasonable price. Very modern looking in the common area as well as the rooms. Hard wood floors in the rooms which is so much better than carpeting. I would, however, suggest a mat inside the door. It was raining hard and the floors became a bit slippery from our wet shoes. Management... More 

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pamelasolarek, General Manager at BEST WESTERN Greenville Airport Inn, responded to this review

What a nice review and kind remarks. We greatly appreciate your positive feedback. I hope to see you during your next visit to our Best Western. Pamela Solarek GM More 

Visalia, California
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I booked this hotel on a discount web site two times, which means that is was probably the least expensive decent accommodations available. I like the proximity to the airport, and they have a shuttle service. The breakfast if pretty good for a free one too. There are waffles you make yourself, yoghurt, some fresh fruit, and many other options.... More 

Was this review helpful? Yes 1
pamelasolarek, General Manager at BEST WESTERN Greenville Airport Inn, responded to this review

Thanks for taking the time to let us know about your stay. Yes, the floors are a commercial grade laminate. They have been a big hit. It is just so much more clean than stinky carpets. Please come see us again in your travels. Pamela Solarek GM. More 

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