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Marriott Greenville

4.0 of 5 One Parkway East, Interstate 85 and Pelham Road, Greenville, SC 29615
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Certificate of Excellence 2014
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Marriott Greenville
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Marriott Greenville
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40 reviews from our community

Traveler rating
    18
    14
    6
    2
    0
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5
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Raleigh, North Carolina
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Pros: The staff was friendly and thoughtful and the room was pretty comfortable. Cons: However, the hotel seemed old since the elevator was sooooo slow and one didn't work at all while we were there. There was some mold in the bathroom, which was gross and we paid extra for the concierge level of the hotel only to find out... More 

Was this review helpful? Yes
TheHotelGM, General Manager at Marriott Greenville, responded to this review

Dear Elisabeth M, Thank you for taking the time to share your recent experience at the Greenville Marriott. While it was a pleasure having you here as our guest, your feedback regarding the concierge lounge hours of operation and elevator service caught my attention. I am very sorry to learn that these key services did not quite meet your expectations.... More 

Cary, North Carolina
Top Contributor
287 reviews 287 reviews
44 hotel reviews
94 helpful votes 94 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was our 3rd stay at this Marriott. We always stay here when traveling to Clemson for a football game since our team stays here. That always makes the atmosphere on Friday nights before the game that much more enjoyable. See a lot of friends and football players families. Plus the hotel is always clean & inviting. Restaurant & bar... More 

Was this review helpful? Yes
TheHotelGM, General Manager at Marriott Greenville, responded to this review

Hello Levon M, Thank you for staying with us every time on your trips to Clemson for the football game. We are pleased to hear that we have always met your expectations and have been able to achieve our goal in making your stay a comfortable and fulfilling one. I appreciate all your positive comments and hope to see you... More 

Clermont-Ferrand, France
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I've stayed many times at the Greenville Marriott, always for business reasons (the US HQ of Michelin is 200 metres away), but have never written a review. In fact I really adore this hotel. The welcome is always warm and the service impeccable. The rooms are a good size, with two very comfortable king-size beds. I travel quite a lot... More 

Was this review helpful? Yes 1
TheHotelGM, General Manager at Marriott Greenville, responded to this review

Dear Scot1964, I am grateful for your return to the Marriott Greenville once again and thank you for your positive remarks about your experiences here. We understand how important it is to get a good night's rest and that is the very reason why we have one of the finest mattresses in each of our rooms. As great as it... More 

Candler
Top Contributor
61 reviews 61 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My daughters and I stayed overnight while in town for a concert. Check-in with the friendly staff was very seamless. Our room was small, was all that we needed for a quick trip, but very clean. The beds were very comfortable and the bedding was so cozy but the pillows did seem a bit lumpy and old. We didn't understand... More 

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TheHotelGM, General Manager at Marriott Greenville, responded to this review

Good Day Danelle D, Thank you for the wonderful feedback and it was so nice to read the comments about your overnight stay experience! I am so happy to hear how much you enjoyed the charm and coziness of our hotel. Our housekeeping and engineering associates are a terrific group of people and they try to make your room as... More 

Covington, Pennsylvania
Reviewer
5 reviews 5 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I had a very solid experience staying at this hotel. Conveniently located to both downtown Greenville as well as Spartanburg. Very close to the airport. The staff in the hotel were extremely friendly and very helpful. My room was nothing special. Your basic room in a Marriott with 2 double beds. But that being said, the room was very clean... More 

Was this review helpful? Yes
TheHotelGM, General Manager at Marriott Greenville, responded to this review

Dear SportBikeDoc, On behalf of our staff, thank you for taking the time to post your kind review of your experience at our hotel. As a General Manager, nothing makes me happier than hearing that our associates made you feel welcome and were attentive to your needs. I am glad we were able to provide you a clean room with... More 

Roslyn, New York
Top Contributor
58 reviews 58 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 19, 2015

Excellent, quiet location however convenient to many destinations. Business trip found led me here and I will stay here again the next time I am in Greenville. Exceptionally clean, nicely appointed in a typical Marriott way. Very friendly staff!

Was this review helpful? Yes
TheHotelGM, General Manager at Marriott Greenville, responded to this review

Good Day ROLOGOL, It is wonderful to know that your business trip to Greenville and your stay at Marriott was remarkable. As you mentioned, our convenient location nestled near the natural beauty of the Blue Ridge Mountains and vibrant downtown of Greenville, superbly blends business and pleasure in an elegant setting. We are so glad our level of service and... More 

1 review
5 of 5 stars Reviewed January 18, 2015

Flawless event, staff was great, Daphne, and Corey in housekeeping were gems. Daphne helped so much wjen it came go extra towels and items even when it was chexk out time. Front desk Kenya was great and Jamie was great with what we needed. Will let everyone I know, know this is the place..

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TheHotelGM, General Manager at Marriott Greenville, responded to this review

Good Day USCANA77, I just wanted to reach out and thank you for your kind remarks and posting on Trip Advisor! We are happy that you found everything to your liking during your stay. It is a pleasure to know that my team was instrumental in making the event and your visit enjoyable and was on hand for short notice... More 

Senior Contributor
44 reviews 44 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed January 6, 2015

Stopped in Greenville to break up the trip to Atlanta and expectred a good night sleep from the Marriott brand - Boy was I wrong! The room was a sauna and called three times before the engineer came up. He smelled horribly of cigarette smoke and it lingered all night in the room. I was worried that I would get... More 

Was this review helpful? Yes 2
TheHotelGM, General Manager at Marriott Greenville, responded to this review

Good Day Paigevl, Thank you for taking the time to complete a review regarding your recent stay our hotel. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. We have shared your feedback with the appropriate hotel team to... More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 24, 2014 via mobile

My husband and I stayed for a few days while visiting friends. Our check in was pleasant and easy AND they had really yummy chocolate peppermint snacks for people to take if they'd like, that was a nice touch we thought. We were pleasantly surprised by the room, clean and updated. We didn't have a chance to eat at the... More 

Was this review helpful? Yes 1
TheHotelGM, General Manager at Marriott Greenville, responded to this review

Good Day Ruththomas79, I just wanted to reach out and thank you and your husband for the kind remarks. We are happy that you found everything – smooth check in, comfortable room and special touches in our service and ambience – to your liking. We were pleased to read your review praising us and recognizing our teams great efforts in... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 12, 2014

I was there on business and I had such a great stay. I was having some issues and the wonderful housekeeping supervisor Daphne was amazing and helpful, she is such a great asset to this hotel (hope they know that). The check in process was smooth and it was a nice clean room. Thank you Daphne for being a great... More 

Was this review helpful? Yes 1
TheHotelGM, General Manager at Marriott Greenville, responded to this review

Dear Jessica H, I am glad to hear that your business trip to Greenville was enjoyable and that we were able to meet your expectations. Thank you so much for complimenting our staff, they are all valuable members of our team. I am pleased that you received great service and hospitality during your recent stay with us, and particularly that Daphne... More 

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Additional Information about Marriott Greenville

Address: One Parkway East, Interstate 85 and Pelham Road, Greenville, SC 29615
Location: United States > South Carolina > Greenville
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Marriott Greenville 4*
Number of rooms: 199
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Also Known As:
Marriott Greenville Hotel Greenville
Greenville Marriott
Hotel Style:
#1 Green Hotel in Greenville
#12 Business Hotel in Greenville

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