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Marriott Greenville

4.0 of 5 One Parkway East, Interstate 85 and Pelham Road, Greenville, SC 29615
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Marriott Greenville
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Marriott Greenville
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35 reviews from our community

Traveler rating
    15
    12
    5
    3
    0
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4
5
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16
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Roslyn, New York
Top Contributor
55 reviews 55 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Excellent, quiet location however convenient to many destinations. Business trip found led me here and I will stay here again the next time I am in Greenville. Exceptionally clean, nicely appointed in a typical Marriott way. Very friendly staff!

Was this review helpful? Yes
TheHotelGM, General Manager at Marriott Greenville, responded to this review

Good Day ROLOGOL, It is wonderful to know that your business trip to Greenville and your stay at Marriott was remarkable. As you mentioned, our convenient location nestled near the natural beauty of the Blue Ridge Mountains and vibrant downtown of Greenville, superbly blends business and pleasure in an elegant setting. We are so glad our level of service and... More 

1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

Flawless event, staff was great, Daphne, and Corey in housekeeping were gems. Daphne helped so much wjen it came go extra towels and items even when it was chexk out time. Front desk Kenya was great and Jamie was great with what we needed. Will let everyone I know, know this is the place..

Was this review helpful? Yes
TheHotelGM, General Manager at Marriott Greenville, responded to this review

Good Day USCANA77, I just wanted to reach out and thank you for your kind remarks and posting on Trip Advisor! We are happy that you found everything to your liking during your stay. It is a pleasure to know that my team was instrumental in making the event and your visit enjoyable and was on hand for short notice... More 

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Just stopping in to get a night out and ive been here before, its been awhile but i thought hey. This place never let me down, boy was i wrong Daphne i think her name was , she was a piece of work, she had a atitude. The room disnt have any soap and the sheets were dirty, they treated... More 

Was this review helpful? Yes 2
TheHotelGM, General Manager at Marriott Greenville, responded to this review

Dear Guest, Thank you for taking the time to complete a TripAdvisor Survey in regard to your recent stay at the Greenville Marriott. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. We have shared your feedback with the... More 

Senior Contributor
44 reviews 44 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stopped in Greenville to break up the trip to Atlanta and expectred a good night sleep from the Marriott brand - Boy was I wrong! The room was a sauna and called three times before the engineer came up. He smelled horribly of cigarette smoke and it lingered all night in the room. I was worried that I would get... More 

Was this review helpful? Yes 2
TheHotelGM, General Manager at Marriott Greenville, responded to this review

Good Day Paigevl, Thank you for taking the time to complete a review regarding your recent stay our hotel. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. We have shared your feedback with the appropriate hotel team to... More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My husband and I stayed for a few days while visiting friends. Our check in was pleasant and easy AND they had really yummy chocolate peppermint snacks for people to take if they'd like, that was a nice touch we thought. We were pleasantly surprised by the room, clean and updated. We didn't have a chance to eat at the... More 

Was this review helpful? Yes 1
TheHotelGM, General Manager at Marriott Greenville, responded to this review

Good Day Ruththomas79, I just wanted to reach out and thank you and your husband for the kind remarks. We are happy that you found everything – smooth check in, comfortable room and special touches in our service and ambience – to your liking. We were pleased to read your review praising us and recognizing our teams great efforts in... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 12, 2014

I was there on business and I had such a great stay. I was having some issues and the wonderful housekeeping supervisor Daphne was amazing and helpful, she is such a great asset to this hotel (hope they know that). The check in process was smooth and it was a nice clean room. Thank you Daphne for being a great... More 

Was this review helpful? Yes 1
TheHotelGM, General Manager at Marriott Greenville, responded to this review

Dear Jessica H, I am glad to hear that your business trip to Greenville was enjoyable and that we were able to meet your expectations. Thank you so much for complimenting our staff, they are all valuable members of our team. I am pleased that you received great service and hospitality during your recent stay with us, and particularly that Daphne... More 

Dallas, Texas, United States
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 15, 2014

I travel to Greenville often for work and always stay at this hotel. It is right on the Main Street close to restaurants and the beautiful Falls park. Hotel service is friendly but not exceptional. The rooms have everything you need, but can sometimes smell a little musty. The gym is above average, but still a hotel gym. Good 'home... More 

Was this review helpful? Yes
TheHotelGM, General Manager at Marriott Greenville, responded to this review

Thank you for staying at the Greenville Marriott once again and for sharing your wonderful review online. We continually strive to provide our guests the most memorable experience. I will share with my staff your wonderful feedback as they will be very happy to hear that their efforts are being noticed and continue to provide stellar service to our customers.... More 

London, Canada
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 13, 2014

I have stayed at this Hotel over a dozen times in the past several years and I have the same experience EVERY time...positive! Traveling to the BMW driving school, this is the hotel that BMW suggest and recommend you stay at while visiting the school and the hotel consistently delivers. The lobby is always spotless, the reception from the concierge,... More 

Was this review helpful? Yes
TheHotelGM, General Manager at Marriott Greenville, responded to this review

Thank you for choosing the Greenville Marriott hotel for your stay once again. As a General Manager, there is nothing greater than to hear that a guest returns to our hotel because they love the staff and everything our hotel has to offer. I am very proud of my staff as they strive to go above and beyond to welcome... More 

Chicago, Illinois
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 11, 2014

Due to weather I had called and asked that they cancel only the first night since all flights were cancelled and please credit my room certificate. I was told no problem. Arrived to find they had accidently cancelled my reservation and not just the first night. Still waiting on the credit. Upon arrival the lobby looks nice, the restaurant looks... More 

Was this review helpful? Yes
TheHotelGM, General Manager at Marriott Greenville, responded to this review

Dear Laura P, Thank you for your recent stay at the Greenville Marriott and writing about your experience. My staff and I were happy to know that your overall stay at our hotel while attending a wedding was a pleasant one. I would like to extend my sincere apologies for the inconveniences you faced. I will certainly share your comments... More 

1 review
3 of 5 stars Reviewed November 10, 2014 via mobile

I was disappointed in our room. Housekeeping let me down. The linens on the bed were threadbare with holes. And if that wasn't enough there was no mattress pad. Because of the late hour I just put towels on top of the sheets. When I stay at Marriott I expect excellent quality and this visit was off the mark.

Was this review helpful? Yes
TheHotelGM, General Manager at Marriott Greenville, responded to this review

Thank you for your review and I am pleased to hear you enjoyed your overall stay at the Greenville Marriott. I am sorry that you had some service issues to your room. We aim to exceed your expectations and go above and beyond and I am so sorry that was not your experience.  I have shared your comments with the... More 

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Additional Information about Marriott Greenville

Address: One Parkway East, Interstate 85 and Pelham Road, Greenville, SC 29615
Location: United States > South Carolina > Greenville
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Marriott Greenville 4*
Number of rooms: 199
Reservation Options:
TripAdvisor is proud to partner with Marriott, Expedia, Booking.com, Orbitz, Priceline, Hotels.com, Despegar.com, Odigeo and Tingo so you can book your Marriott Greenville reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Marriott Greenville Hotel Greenville
Greenville Marriott
Hotel Style:
#2 Green Hotel in Greenville
#15 Business Hotel in Greenville

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