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Greenville Marriott

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One Parkway East, Greenville, SC 29615
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Greenville Marriott
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Greenville Marriott
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56 reviews from our community

Traveler rating
    24
    22
    7
    3
    0
See reviews for
10
6
3
28
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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1 review
5 of 5 stars Reviewed 4 days ago NEW

We had a wonderful experience at your hotel. The concier Chaz was very instrumental on having the most comfortable visit while my family was there. We were greeted but even 30 sec aftet we walked in and he wanted to know immediately how he could help.Thanks Chaz for talking great care if my family.

Was this review helpful? Yes
TheHotelGM, General Manager at Greenville Marriott, responded to this review

Thank you for sharing your great experience at the Greenville Marriott with fellow travelers online. Thank you also for your kind compliments about Chaz, please be assured I will pass on your comments to him. We take great pride in delivering excellent service and comments like yours assures me that we are on the right track. We are glad you... More 

Stuart
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I really enjoyed our stay here, the room was up to date and very clean. The front desk was very nice and helpful and the cleaning staff did a great job. My only dissappointment was when I got dressed for the hottub that I was soooo ready for to only find out that it had been filled in and the... More 

Was this review helpful? Yes
TheHotelGM, General Manager at Greenville Marriott, responded to this review

Dear VisalusBob Thank you for sharing your experience at the Greenville Marriott with fellow travelers online. It is great to hear that you, like so many others, were satisfied with your room, bedding and cleanliness. Also, our housekeeping staff understands that cleanliness is the number one expectation of our guests and they go above and beyond to keep that standard... More 

Naperville, Illinois
Senior Contributor
47 reviews 47 reviews
7 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed 2 weeks ago

A really mediocre experience distinguished by poor service. Hotel room fine. But every single hotel employee I dealt with was poorly trained and just going through the motions. Not unfriendly, in fact very friendly but not attentive to customers. Dining room desk never attended. Loooooooong waits to get coffee at breakfast. If there is ONE thing to get right in... More 

Was this review helpful? Yes
TheHotelGM, General Manager at Greenville Marriott, responded to this review

Dear DMVDV, We appreciate you staying with us and sharing your experience. On behalf of my entire team, I apologize for falling short of your expectations. I assure you this was never our goal and we look forward to using your feedback as a training tool for future guest interactions. We have shared your comments with the F&B team to... More 

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Will definitely stay here again due to concierge lounge, service, and location but like many Marriott hotels this is an older building. The rooms are nice and beds comfortable but I still enjoy a newer hotel. Overall a typical Marriott hotel.

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TheHotelGM, General Manager at Greenville Marriott, responded to this review

Dear Aly7859 Thank you for taking the time to write a review about your recent stay at the Greenville Marriott. We do have a lot to offer to our guests at the hotel with indoor & outdoor pool, spa with wonderful services, Giatu Restaurant and Lounge in addition to 18 local Restaurants to take advantage of. We look forward to... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

First time in South Carolina for the BMW Performance Delivery Program to pick up my new car. This hotel has been very accommodating from my arrival to the airport through the end of my stay. BMW and Marriott have solid partnership along with a great staff providing a friendly and hospitable environment. Special thanks to Chaz who provided his services... More 

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TheHotelGM, General Manager at Greenville Marriott, responded to this review

Dear Ali First of all Congratulations on your new BMW! Secondly, thank you for your wonderful words and the ultimate compliment in meeting all your expectations. I am also glad that Chaz proved to be helpful and I shall pass on your compliments to him. Its always a pleasure to read such positive feedback and it shall be conveyed to... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here for the nearby bmw performance center delivery. Trip was great everyone at the hotel was very accommodating and nice, especially Chaz who went out of his way to make sure we knew about places nearby that we may want to visit.

Was this review helpful? Yes
TheHotelGM, General Manager at Greenville Marriott, responded to this review

Thank you for taking the time to post your comments regarding your recent stay at the Greenville Marriott. I am glad you had a good business trip. Thank you for your kind compliments about Chaz, please be assured I will pass on your comments to him. Thank you again and we look forward to welcome you back very soon. Sincerely,... More 

Darlington, South Carolina
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

In town for Clemson graduation..close to Interstate and only 10 minutes to downtown Greenville. Rooms were spacious and clean. Staff very courteous and even allowed us to check in early to allow us time to freshen up before heading to Clemson graduation! Nice lobby and bar area. Would stay again when in town!

Was this review helpful? Yes
TheHotelGM, General Manager at Greenville Marriott, responded to this review

Dear Quedog77 Thank you for taking the time to post such wonderful comments about your stay at the Greenville Marriott. I was absolutely delighted to hear how much you enjoyed your stay with us and thank you for your complimentary comments. We look forward to welcoming you back to Marriott Greenville.. Sincerely, Scott McDowell General Manager Greenville Marriott More 

Atlanta
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It was my second time staying at the Marriott Greenville and I thoroughly enjoyed both stays. The first time was to pick up my new BMW from the factory. This is the hotel used by both BMW for customers who choose to take delivery of their new cars through the BMW Performance Center as well as the US headquarters for... More 

Was this review helpful? Yes 1
TheHotelGM, General Manager at Greenville Marriott, responded to this review

Dear NikonGuy Thank you for your feedback with fellow online viewers. I am so pleased you enjoyed your stay at the Greenville Marriott and your comments were wonderful to read, We look forward to welcoming you back to the Greenville Marriott. Sincerely, Scott McDowell General Manager Greenville Marriott More 

Chicago
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 21, 2015

last minute stay with the wife. Great staff. Everyone awesome and friendly. True southern hospitality. Had a few drinks at the bar before calling it a night and bartender went above and beyond to make sure my 'picky' wife was happy. So nice and polite it was scarry :-). Will definitely return.

Was this review helpful? Yes
TheHotelGM, General Manager at Greenville Marriott, responded to this review

Thank you for your wonderful words and the ultimate compliment in meeting all your expectations. Your compliments were a pleasure to read and I did share with my staff of the wonderful job they did. Thank you again for your feedback and we look forward to welcoming you back very soon to the Greenville Marriott. Sincerely, Scott McDowell General Manager... More 

Cincinnati, Ohio
Top Contributor
51 reviews 51 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed April 15, 2015

Although not impressive on the outside, this was a great place to stay for my recent 1-day/night business trip. Nice lobby and room, very pleasant and accommodating staff. We used a boardroom for a meeting and had everything we needed, including lunch. Conveniently located, right off the highway, and close to several restaurant options and a grocery store. Everything you'd... More 

Was this review helpful? Yes
TheHotelGM, General Manager at Greenville Marriott, responded to this review

Dear tsterling, Thank you for sharing your experience at the Greenville Marriott with fellow travelers online. It was great to hear that you, like so many others, were satisfied with your room and amenities we provided. I am delighted to know that your meeting went of smooth and that our services met your expectations. I am glad you liked our... More 

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