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Courtyard Greenville Haywood Mall

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70 Orchard Park Drive, Greenville, SC 29615
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1 room 1 adult
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Courtyard Greenville Haywood Mall
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186 Reviews from our TripAdvisor Community

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Level Contributor
125 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

A courtyard hotel is the same no matter where you stay in the world. The staff here were very friendly and accommodating. The rooms had nice comfortable beds. There was not a lot of outside noise. The breakfast choices were ok and the food served promptly after ordering. I'd stay here again

Helpful?
Thank BigTravellerAJC66
Brandon W, General Manager at Courtyard Greenville Haywood Mall, responded to this review

Good Morning, My name is Brandon Waller and I am the General Manager of the Courtyard by Marriott Greenville Haywood Mall. Thank you for leaving a response here on Trip Advisor. I am happy to hear that you enjoyed your stay with us while visiting the Greenville area. We look forward to your next stay! Sincerely, Brandon Waller More 

Washington Grove, MD
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed January 2, 2016

A starndard Courtyard. The staff upon checkin was very helpful and friendly so no issues with the staff. It is very near the highway and the mall so was convenient to just about everything. There only two issues during my 4 day stay. The first is just a mistake and not a big deal but the previous guests washcloth was... More 

Helpful?
Thank Mike S
Brandon W, Manager at Courtyard Greenville Haywood Mall, responded to this review

Thank you for your review on your recent stay with us. Our goal is to ensure that our guests enjoy their stay and receive the best costumer service and we seem to have dropped the ball during your stay. We will take this a learning opportunity and I will share your feedback with my team. I am very sorry for... More 

Daphne, Alabama
Level Contributor
177 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed December 18, 2015 via mobile

This is a 90's vintage Courtyard that has updated lobby and Bistro. Good location off of I385 at Haywood Mall. Great staff. Bistro serves a good breakfast. Access to local full scale gym. Plea you of free parking and numerous restaurants in immediate vicinity.

Helpful?
Thank twaone
Brandon W, General Manager at Courtyard Greenville Haywood Mall, responded to this review

Good Afternoon, My name is Brandon Waller and I am the General Manager of the Courtyard by Marriott Greenville Haywood Mall. Thank you for the great feedback you left for us here on Trip Advisor. I am happy to hear that you enjoyed your stay with us. You are correct, our hotel is centrally located here in Greenville where we... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed November 11, 2015 via mobile

I just completed my visit at this property (5 November through 11 2015) and the room service was great. The rooms need to be remodeled asap but the cleanliness of my room was above typical of the Courtyard brand. I am a soon-to-be Marriott Rewards Lifetime Platinum Elite Member after this stay so I have had my fair share of... More 

Helpful?
1 Thank B.O. G
Brandon W, General Manager at Courtyard Greenville Haywood Mall, responded to this review

Good Evening, My name is Brandon Waller and I am the General Manager of the Courtyard by Marriott Greenville Haywood Mall. Thank you for taking the time to leave your feedback on Trip Advisor. I agree that this is a great location while visiting the update!! We are located right in the center of Greenville where we are close to... More 

Cookeville, Tennessee
Level Contributor
4 reviews
5 of 5 stars Reviewed October 23, 2015

I was registered at the Courtyard Haywood Mall, but wind up staying at the Courtyard downtown because it was closer to the hospital, which was where I actually needed to be close to. The Courtyard downtown was a very clean, attractive, and comfortable hotel to stay. But, the price was double what I would have paid at the Courtyard Haywood... More 

Helpful?
Thank Fragiam
Brandon W, General Manager at Courtyard Greenville Haywood Mall, responded to this review

Good Morning, My name is Brandon Waller and I am the General Manager of the Courtyard by Marriott Greenville Haywood Mall. Thank you for your kind words you left here on Trip Advisor. Our staff takes great pride with upkeeping the property and delivering outstanding customer service. We look forward to your next stay here in Greenville, SC! More 

Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed October 1, 2015 via mobile

This hotel is absoutely awful. The staff is beligerantly rude from the assistant general manager (who seems VERY proud of that title) down. The hotel is old and run down. There is no positivity or appreciation whats so ever at check in for platinum premier elite members. Additionally the AGM will refuse to provide information to escalate a complaint and... More 

Helpful?
Thank Margate813
Brandon W, Manager at Courtyard Greenville Haywood Mall, responded to this review

Mr. Esposito, I apologize that your check in experience did not meet the standards you’ve come to expect from Marriott. Please be assured that our Assistant General Manager did share with me the circumstances to which you refer to as I am the main representative for this hotel. After researching this incident with all present, the AGM even went above... More 

Atlanta, Georgia
Level Contributor
69 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed October 1, 2015

First of all, this is not a super swanky hotel. That being said, the staff are eager to please and Dora made our visit great. She provided toothbrushes, pool towels, an extra room key - all with a smile. Pros: good location, close to the mall but not so close you hear the road noise; full kitchen in the suites... More 

Helpful?
Thank Elizabeth S
Spartanburg, South Carolina
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 1, 2015

This hotel is nasty. There is mold EVERYWHERE! Not just little spots that bleach can clean up, no like in the walls and ceilings. It smells musty and is very obvious they try to cover up the smell with over bearing deodorizers and a thin layer of paint. The bathroom floors were disgusting. When gone over with a wet washcloth... More 

Helpful?
Thank No N
Brandon W, Manager at Courtyard Greenville Haywood Mall, responded to this review

Good Afternoon, My name is Brandon Waller and I am the General Manager of the Courtyard by Marriott Greenville Haywood Mall. Thank you for leaving a review regarding our pervious stay with us. I apologize that our property did not met your standards while you visited Greenville, SC. Because of the limited information Trip Advisor gives us, we will be... More 

Wirral
Level Contributor
80 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed September 27, 2015 via mobile

I have stayed at the Courtyard in Greenville several times now. The staff are very friendly, courteous and helpful. We have meetings in the hotel and the conference rooms are always set up exactly as requested. We will continue to use this hotel several times a year

Helpful?
Thank Edna_M0de
Greenville, North Carolina, United States
2 reviews
5 of 5 stars Reviewed August 28, 2015

The staff was friendly and helpful. The hotel was very nice and well maintained. The room was great. The amenities were excellent. The bed was oh so comfortable. The shower awesome. The courtyard area was very nice and the pools was great.

Helpful?
Thank Ray B
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