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The Westin Poinsett, Greenville

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120 South Main Street, Greenville, SC 29601
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The Westin Poinsett, Greenville
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The Westin Poinsett, Greenville
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900 Reviews from our TripAdvisor Community

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Traveler rating
    620
    175
    65
    29
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257
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
Contributor
15 reviews 15 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed yesterday NEW

My husband and I visited Greenville over the Fourth of July holiday. While the town of Greenville is charming and the people very friendly, the Westin Poinsett is sterile and the staff aloof, if not lacking in motivation. The food in Ther Spoonbread Resstaurant, where we ate breakfast,is simply OK, albeit with spotty service. Our room was on the 10th... More 

Was this review helpful? Yes
New Jersey
Contributor
16 reviews 16 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The grand dame of hotels along a picture perfect small city downtown. Typical Weston quality and with the discount I got with an on-line site, it was actually less expensive then the new nearby cookie cutter hotels. A pool would have been nice but they don't have one. But with all of the other stuff going on, I'm not sure... More 

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Yangon (Rangoon), Myanmar
Contributor
17 reviews 17 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is a great choice for those who appreciate older hotels with their grandeur and classic architecture. Ideal location, in the heart of downtown Greenville, steps away from the performing arts center, Main Street restaurants, riverside park, and Swamp Rabbit walking/biking path. Staff are pleasant and helpful, check-in fast and efficient, self parking is a reasonable $6 per day with... More 

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Wexford, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Everything was very nice about the stay, checked in on a Friday, and out on a Saturday. Easy walk to attractions, restaurants and bars. Everything was just the way it should be, great friendly service, and a beautiful property. Very accommodating to business travlers, in fact I plan on returning for a leisure trip.

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Columbia, South Carolina
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We were in town for a wedding and stayed here for 3 nights. We had to go to the front desk at least 10 times because our keys didn't work. The air conditioning in our room was not working properly and we asked someone to fix it twice and it remained broken for our stay. Also, we booked a king... More 

Was this review helpful? Yes 1
Rome, Italy
1 review
5 of 5 stars Reviewed 1 week ago NEW

From the moment we walked into the door until the time we left, the service was impeccable. We loved every minute of our girls' trip here, and felt very welcomed by each and every staff member. The people at the front desk were especially helpful, and Janice at the concierge was incredible and giving us very customized recommendations on things... More 

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Ponte Vedra Beach, Florida
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

My wife and I took a relaxing trip to Greenville to celebrate our 3-year anniversary. We've stayed at The Westin before, and as usual, the hotel was excellent. The staff is well-trained and courteous, the amenities are top-notch, and the location is the best in town, central to all kinds of hip restaurants and cool shops. And I can't say... More 

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Houston, Texas
Contributor
18 reviews 18 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a beautiful old hotel with marble floors and chandeliers in the heart of the city of Greenville. You step out of the front door onto Main Street where all the cafes, pubs, and shops are. It's 2 blocks from Reedy Falls park. The service is top notch. It has a nice restaurant, a coffee / bagel shop, and... More 

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Fabian U, General Manager at The Westin Poinsett, Greenville, responded to this review

Dear Guest, Thank you so much for choosing to stay at the Westin Poinsett Hotel! We agree that our location in the heart of downtown Greenville is perfect for guests who truly want to experience Greenville. Thank you for your comments about our service, we sincerely appreciate it! In addition to our coffee shop, Joel’s Java, we offer guests the... More 

Greenville, South Carolina
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Top notch accommodations from a property that is known for nothing but the best. The Westin never disappoints at any of their properties. Did a wonderful job renovating this one dilapidated building. Can't wait to stay again.

Was this review helpful? Yes
Fabian U, General Manager at The Westin Poinsett, Greenville, responded to this review

Dear Torrey, Thank you so much for choosing to stay at the Westin Poinsett during your recent travels! Our hotel was built in 1925 and we have worked diligently to maintain the historical integrity of the original structure, especially in the public spaces, while providing the modern rooms and amenities that our guests have come to expect from Westin hotels.... More 

Evans, Georgia
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 2 weeks ago

This hotel has the best employees of any that we have stayed in. Janice Smith, the concierge is a keeper. We have been to The Westin Poinsett on five different occasions and each time Janice has gone out of her way to find new attractions and restaurants. The hotel is located right in the middle of Main street in Greenville... More 

Was this review helpful? Yes
Fabian U, General Manager at The Westin Poinsett, Greenville, responded to this review

Dear Guest, Thank you so much for taking the time to write such a wonderful review of the Westin Poinsett! Everyone on our staff, but especially Janice was thrilled to hear your kind words regarding their work. We agree that our location in the heart of an award winning Main Street is perfect for those who want to experience everything... More 

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