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The Westin Poinsett, Greenville

4.0 of 5 120 South Main Street, Greenville, SC 29601
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Certificate of Excellence 2014
The Westin Poinsett, Greenville
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The Westin Poinsett, Greenville
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826 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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OC - California
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Wow, from the moment you drive up in your car to the minute when you lay down on those wonderful Heavenly Beds the service is top-notch. Not my first time and definitely not my last. The staff is welcoming and evoke the true southern hospitality that is appreciated as I travel the US. If you aren't sure where to go,... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 4 days ago NEW

We enjoyed a lovely stay at the Westin Poinsett during Restaurant Week. There are lots of restaurants to choose from, so we stopped by the concierge desk, and Ms. Smith was very helpful and the most inviting concierge I have ever met. She really made me feel at home.

Was this review helpful? Yes
Nashville, Tennessee
1 review
4 of 5 stars Reviewed 6 days ago NEW

Location in downtown is ideal. Staff was super-helpful and friendly. We have stayed here before & will do so again. It's a beautiful historic building, with a wonderful lobby / bar / lounge, perfect for meeting others. We walked to the park & every restaurant we visited from the hotel - very convenient & central to everything going on in... More 

Was this review helpful? Yes
Fabianu, General Manager at The Westin Poinsett, Greenville, responded to this review

Dear Guest, Thank you so much for writing such a great review of the Westin Poinsett! Our common areas have been lovingly renovated in the original 1920’s art deco style while our guest rooms are constantly being updated for our modern travelers offering complimentary fiber optic high speed internet and flat screen TVs. Although we are centrally located in the... More 

South Carolina
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I took my Mom to the Westin Poinsett as part of a weekend getaway for her birthday. This hotel is situated in an excellent location, and its historical presence is beautiful. The staff at the front desk and even the valets are extremely courteous, professional, and accommodating. The lobby is expansive and classy, and the check in experience was very... More 

Was this review helpful? Yes 1
Fabianu, General Manager at The Westin Poinsett, Greenville, responded to this review

Dear John, Thank you so much for taking the time to write such a thorough review of the Westin Poinsett. We are so happy you chose to celebrate your mother’s birthday with us, it’s great to hear she enjoyed her surprise amenity! We think everyone should feel special on their birthday! Thank you for your comments concerning housekeeping and my... More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

We enjoyed a wonderful stay with our family. The restaurant (Spoonbread) is a perfect start to the day with some of the best brunch in town. Historical, yet completely updated and modern, with attention to service, makes the Westin the perfect downtown destination. Great location as well.

Was this review helpful? Yes 1
Fabianu, General Manager at The Westin Poinsett, Greenville, responded to this review

Dear Guest, Thank you so much for taking the time to write a very nice review of the Westin Poinsett! Our Spoonbread restaurant, our two ballrooms and the public space have all been restored to their former beauty, the guestrooms have been completely rebuilt. Our restaurant is definitely a great place to begin the day with a wonderful breakfast buffet... More 

Wisconsin
Top Contributor
84 reviews 84 reviews
29 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a beautiful, historic hotel in the heart of downtown Greenville. They do a great job with events and have a wonderful chef. They do need to work on updating the guest rooms. This hotel does not live up to the Westin standards for room décor or the bathrooms.

Was this review helpful? Yes
Fabianu, General Manager at The Westin Poinsett, Greenville, responded to this review

Dear Guest, Thank you so much for choosing to stay at the Westin Poinsett, the only historic, four diamond hotel in downtown Greenville and part of Historic Hotels of America. Our Chef is always challenging himself with developing new and exciting dishes while keeping, at the same time, our guest’s favorites. We are constantly updating and modernizing our rooms and... More 

Atlanta, Georgia, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

During the Christmas holidays my family and I stayed at the Westin Poinsett Hotel in lovely downtown Greenville. The hotel was decorated with festive decor for the holidays! Upon arrival, we were greeted by a very friendly staff, and the concierge left us with a list of fun things to explore. The hotel rooms were clean, comfortable and spacious. We... More 

Was this review helpful? Yes
Fabianu, General Manager at The Westin Poinsett, Greenville, responded to this review

Dear Dee, Thank you so much for choosing to stay at the Westin Poinsett! We love to celebrate the holidays and it is a tradition to decorate the hotel with our namesake Poinsettia. We are thrilled to hear how highly you thought of our staff and their service. Your compliments will keep our team motivated to make sure every guest... More 

Annapolis, MD
Contributor
12 reviews 12 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Believe it or not, I am taking a quick moment to write a review before I even leave this lovely hotel. After a very difficult travel day yesterday, with weather delays and lost luggage, I arrived at the Westin, which is in a beautiful area on Main Street in Greenville. I needed a good meal and there was no lack... More 

Was this review helpful? Yes 1
Fabianu, General Manager at The Westin Poinsett, Greenville, responded to this review

Dear Guest, Thank you so much for taking the time to write such a wonderful review about the Westin Poinsett! We are so sorry to hear that your day didn't go the way you were planning but we are thrilled that our staff was able to offer you the comforts you needed after all this misery. Everyone on our team... More 

Washington, District of Columbia, United States
Top Contributor
64 reviews 64 reviews
14 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 5 weeks ago

My wife and I had an unexpected stay at the Poinsett when our car had a major breakdown outside of Greenville. Hotel is in a great location and has kept many of its elegant old features. Staff were extremely warm and helpful. Evening piano bar is in hotel lobby/bar is a great place to prep for dinner at any of... More 

Was this review helpful? Yes 2
Fabianu, General Manager at The Westin Poinsett, Greenville, responded to this review

Dear Robert, Thank you so much for your review of the Westin Poinsett! We are sorry to hear about your car problems but we are thrilled you and your wife were able to have a chance to sample the comforts of the Westin Poinsett. Our Piano Bar and Lounge is a wonderful place to relax at the end of a... More 

Senoia, Georgia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 18, 2014 via mobile

My mom and I had a wonderful stay here! The valet service was great! They parked our car, carried our luggage and when going to dinner, local party and art museum, they shuttled us. The coffee shop was cozy and the lobby was fun to hang with friends and served the best merlot I've had in a while. Love love... More 

Was this review helpful? Yes
Fabianu, General Manager at The Westin Poinsett, Greenville, responded to this review

Dear Guest, Thank you so much for taking the time to write such a wonderful review about the Westin Poinsett! We are pleased to hear that you enjoy the service of our associates, especially our valet team. During the warmer times of the year, we will gladly use our six seater golf cart to shuttle you around downtown at no... More 

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Additional Information about The Westin Poinsett, Greenville

Address: 120 South Main Street, Greenville, SC 29601
Phone Number:
Location: United States > South Carolina > Greenville
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Poinsett, Greenville 4*
Number of rooms: 200
Reservation Options:
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Also Known As:
The Westin Poinsett, Greenville Hotel Greenville
Westin Poinsett Greenville
Poinsett Hotel Greenville Sc
Westin Greenville
Greenville Westin
Hotel Style:
#1 Business Hotel in Greenville
#6 Romantic Hotel in Greenville
#7 Family Hotel in Greenville

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