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The Westin Poinsett, Greenville

4.0 of 5 120 South Main Street, Greenville, SC 29601
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Certificate of Excellence 2014
The Westin Poinsett, Greenville
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The Westin Poinsett, Greenville
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818 reviews from our community

Traveler rating
    560
    159
    63
    25
    11
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Washington, District of Columbia, United States
Top Contributor
63 reviews 63 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My wife and I had an unexpected stay at the Poinsett when our car had a major breakdown outside of Greenville. Hotel is in a great location and has kept many of its elegant old features. Staff were extremely warm and helpful. Evening piano bar is in hotel lobby/bar is a great place to prep for dinner at any of... More 

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Senoia, Georgia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My mom and I had a wonderful stay here! The valet service was great! They parked our car, carried our luggage and when going to dinner, local party and art museum, they shuttled us. The coffee shop was cozy and the lobby was fun to hang with friends and served the best merlot I've had in a while. Love love... More 

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Fabianu, General Manager at The Westin Poinsett, Greenville, responded to this review

Dear Guest, Thank you so much for taking the time to write such a wonderful review about the Westin Poinsett! We are pleased to hear that you enjoy the service of our associates, especially our valet team. During the warmer times of the year, we will gladly use our six seater golf cart to shuttle you around downtown at no... More 

South Vienna, Ohio, United States
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel has it all. Great location, large clean rooms and personalized customer service. Staff were attentive and friendly. Early check-in was accommodated. Due to my computer settings, I could access hotel wi-fi but my internet browsers wouldn't work. The computer support tech fixed the problem in 5 minutes. I was in Greenville on business but hotel seemed very family... More 

Was this review helpful? Yes
Fabianu, General Manager at The Westin Poinsett, Greenville, responded to this review

Dear Pamela, Thank you so much for staying at the Westin Poinsett! We are pleased you enjoyed our complimentary high speed internet; it is generally extremely fast and reliable and we thank you for giving us the opportunity to correct any problems. Our location in the middle of a vibrant award winning downtown is hard to beat, but our main... More 

Charleston, South Carolina
Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Location! Great view of city! Walk everywhere! Comfy beds! Cozy bar with friendly service! Most importantly they are dog friendly for small dogs! I will definitely go back there again! What else can I say! It's the best!

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Fabianu, General Manager at The Westin Poinsett, Greenville, responded to this review

Dear Tammie, Thank you so much for describing our hotel in such passionate manner. We are pleased to hear that you enjoy all we have to offer and sincerely look forward to having you and your four legged friend back when returning to Greenville. Our best wishes to you! More 

Avon, Connecticut
1 review
5 of 5 stars Reviewed 1 week ago

I recently had a very enjoyable three-day stay at the Westin Poinsett on business travel. My needs as a business traveler are pretty simple: a central location, nice room, firm bed, good restaurant. The Westin Poinsett met my basic needs and went well beyond. The staff was extremely pleasant and helpful throughout my stay, the hotel was impeccable and my... More 

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Fabianu, General Manager at The Westin Poinsett, Greenville, responded to this review

Dear Marc, Thank you so much for your wonderful review of the Westin Poinsett! Being located in the middle of an award winning Main Street allows our guests to fully appreciate most of what Greenville has to offer and all that within walking distance from the hotel. Our staff was thrilled to hear how highly you thought of them. Thank... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Our annual girls trip this year was to Greenville - a new city for all eight of us. Our three rooms with double beds were exceptionally comfortable and had plenty of space for all of the things girls can pack for a weekend. We could not have had a better time and I'm sure we will visit again. The Westin... More 

Was this review helpful? Yes
Fabianu, General Manager at The Westin Poinsett, Greenville, responded to this review

Dear Ladies, Thank you so much taking the time to write such a nice review and thank you for choosing to stay at the Westin Poinsett for your annual trip! We love to ensure that each and every one of our guests has a great experience, even more when coming for a special occasion. Our concierge and our Front Desk... More 

Hilton Head, South Carolina
1 review
5 of 5 stars Reviewed 2 weeks ago

My sister flew in to Greenville so we could have a sisters weekend. Stayed three nights at the Poinsett and it was fabulous. Parking was so easy and convenient. The hotel is beautiful with so much character. The staff was wonderful. They were helpful and friendly. Their recommendations for dinner provided some of the best meals I have had. The... More 

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Fabianu, General Manager at The Westin Poinsett, Greenville, responded to this review

Dear Janet, Thank you and your sister so much for choosing to stay at the Westin Poinsett for your getaway weekend! We offer two easy ways to park your car, either valet for $15 a day or park in the covered city parking garage adjacent to the hotel for $6 a day. Downtown Greenville offers over 100 bars and restaurants... More 

Atlanta
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We had a business meeting for our small group and everybody is raving about the event! The food was so much better than we usually have with hotel catering, and the location couldn't have been better. The staff was very friendly and helpful and I will definitely keep the Poinsett in mind for our next meeting!

Was this review helpful? Yes
Fabianu, General Manager at The Westin Poinsett, Greenville, responded to this review

Dear Guest, Thank you so much for choosing to stay at the Westin Poinsett for your business meetings! Everyone from our Sales team to our culinary crew love to make sure you walk away from your meetings with a smile on your face! Our staff thoroughly enjoys looking after you and your guests. Thank you for letting us make your... More 

Charlotte, NC
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Often times a hotel can be judged on services provided to a disgruntled customer. Last week I had planned on staying at the Westin Poinsett for a concert and a 20 year anniversary with my husband. We attempted to get to the hotel and clean up to head to the show only to be thwarted by a holiday parade we... More 

Was this review helpful? Yes
Fabianu, General Manager at The Westin Poinsett, Greenville, responded to this review

Dear Guest, While we are discouraged to hear you were not able to stay with us, we do appreciate you letting us correct the problem. The Holiday Parade was one of the largest the city has ever hosted and therefore the traffic was far greater than we had expected. Being in this great downtown location that we are, certain challenges,... More 

Chapel Hill, North Carolina
1 review
2 of 5 stars Reviewed 3 weeks ago

I had occasion to be in Greenville for one evening this past weekend and I decided to invite my sweetie along and have a romantic night in a nice hotel, which is why I chose the Westin Poinsett. My mistake, apparently, was to book my room through a third-party site. While I booked and prepaid for a room with a... More 

Was this review helpful? Yes
Fabianu, General Manager at The Westin Poinsett, Greenville, responded to this review

Dear Guest, Thank you for staying at the Westin Poinsett. We are sorry you were disappointed in your room type. We always try to accommodate every guest in the room type preferred; no matter who they book with. However, being often times sold to capacity, the room type request can unfortunately not always be honored. As well, we strongly recommend... More 

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Additional Information about The Westin Poinsett, Greenville

Address: 120 South Main Street, Greenville, SC 29601
Phone Number:
Location: United States > South Carolina > Greenville
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Poinsett, Greenville 4*
Number of rooms: 200
Reservation Options:
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Also Known As:
The Westin Poinsett, Greenville Hotel Greenville
Westin Poinsett Greenville
Poinsett Hotel Greenville Sc
Westin Greenville
Greenville Westin
Hotel Style:
#1 Business Hotel in Greenville
#6 Romantic Hotel in Greenville
#7 Family Hotel in Greenville

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