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Courtyard by Marriott Greenville-Spartanburg Airport

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115 The Parkway, Greenville, SC 29615
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Courtyard by Marriott Greenville-Spartanburg Airport
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124 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Naperville, Illinois, USA
Level Contributor
89 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 166 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I was visiting the Columbia area and had a 6am flight out of the Greenville airport. I decided it would be easier to stay at the airport the night before my flight, than to spend another night in Columbia and drive 90 minutes at 4am. Therefore, I picked this hotel because it was close to the airport. I arrived at... More 

Was this review helpful? Yes
TheHotelGM, General Manager at Courtyard by Marriott Greenville-Spartanburg Airport, responded to this review

We appreciate you taking the time to write a review about your stay at the Courtyard Greenville-Spartanburg. I am delighted to learn that you loved our proximity to the airport which was perfect for your needs and that our front desk staff were able to make you check-in as well as check-out process swiftly. I am also happy to know... More 

Level Contributor
41 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stay at this Courtyard whenever I am in the area on business. So let me start by telling you that the staff is always friendly, outgoing and professional. They will absolutely go out of their way to accommodate your request within reason. As far as the hotel, the rooms are clean and still on the old style of courtyard.... More 

Was this review helpful? Yes 1
TheHotelGM, General Manager at Courtyard by Marriott Greenville-Spartanburg Airport, responded to this review

Thank you for your choosing our hotel once again for your business stay. Having a guest stay with us again is the biggest compliment that the staff and I can receive. I am grateful to hear that you liked your clean accommodations. We're delighted that the wonderful hospitality provided by my associates added more value to your stay. As you... More 

Rossville, Georgia
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 14, 2015

My wife and I stayed here a year ago. It was a very nice place, very clean, and we thoroughly enjoyed our stay. When I came back to town this year, I decided to stay at another hotel (Fairfield Greenville), where a coworker was staying and not return to the Courtyard. I was not pleased at the other hotel (the... More 

Was this review helpful? Yes 1
TheHotelGM, General Manager at Courtyard by Marriott Greenville-Spartanburg Airport, responded to this review

It was such a pleasure to read your review about our hotel and we value your loyalty. I am happy that we met your expectations and your wonderful words regarding our property were a pleasure to read. It is nice hear that you were satisfied with your accommodations and thank you for adding a spotlight on Terri, who truly embodies... More 

Waldorf, Maryland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 31, 2015

My sister and I came to SC to see family and we chose to stay at this hotel. Before I came in, I called the hotel just to get some understanding of what the hotel offers and Megan was very helpful. She had a friendly demeanor in her voice. We then came in and there was a smiling Lynn at... More 

Was this review helpful? Yes 1
TheHotelGM, General Manager at Courtyard by Marriott Greenville-Spartanburg Airport, responded to this review

Dear SSCB0104, Thank you for choosing to stay at the Courtyard Greenville-Spartanburg while visiting your family. I am so pleased you and your sister loved your accommodations and also the breakfast we served. Service is certainly an integral element of any experience and we are delighted our team could assist in making your stay with us memorable. I will be... More 

Louisiana
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed May 26, 2015

Hotel showing it's age. I've stayed here almost three times for each of the past five years and rooms are beginning to show the wear. My room had closet folding doors removed. They were there previous trips. Door tracks look like the doors were forcibly removed. The room had a hospital operating room disinfectant odor. Yes, I do know the... More 

Was this review helpful? Yes
TheHotelGM, General Manager at Courtyard by Marriott Greenville-Spartanburg Airport, responded to this review

Dear swlaprof, Thank you very much for your consistent support and for staying with us once again. Please accept our apologies for not meeting your expectations regarding the condition of your guest room this time. But on the positive note, I am happy to learn that certain aspects of our hotel, including our staff’s friendly service, your clean quiet room... More 

Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed March 25, 2015

The room was ok,comfortable beds.We stayed three days, after checking in as much as my husband and I was in and out the room the different ladies at the front desk only one acknowledged us by saying hello,how are you ect. I just found it odd because a man that was clean shaved, suit on and brief case was walking... More 

Was this review helpful? Yes 2
TheHotelGM, General Manager at Courtyard by Marriott Greenville-Spartanburg Airport, responded to this review

Dear cook29680, I apologize for our staff not meeting our "hospitality" standards by providing you with a most wonderful stay experience. We work hard in assuring all our guests needs are met with the most friendly service, but obviously we failed in delivering the responsive service that you deserved during your recent stay. I can assure you that this is... More 

Mount Airy, Maryland
Level Contributor
67 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed March 25, 2015

The staff were super friendly and the location was very good being close to airport and close to restaurants and shops. My one issue were the rooms. We had two rooms. Both smelled musky and mildewed and we needed the pull out couch and it was nasty with a nasty looking stain that I thought might have been poop but... More 

Was this review helpful? Yes 1
TheHotelGM, General Manager at Courtyard by Marriott Greenville-Spartanburg Airport, responded to this review

Dear NikeChula, Thank you for choosing the Courtyard Greenville and for the candid feedback. While we are happy you found our location to be ideal and staff to be courteous, it was disappointing to read about the musty smell in your room because this is not typical of the high standards we strive to maintain. I would like to offer... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed March 22, 2015

After a very long day working in Greenville and Asheville, SC., I looked forward to getting settled in my hotel and getting a well-deserved restful night's sleep one night this past week. I came into the hotel lobby around 8 pm and gave my name (room was reserved through Amex business travel) only to be handed a "relocation letter" and... More 

Was this review helpful? Yes 1
TheHotelGM, General Manager at Courtyard by Marriott Greenville-Spartanburg Airport, responded to this review

Dear Richard K, I truly appreciate your taking the time to provide a feedback, and I am extremely sorry that you did not have a good experience with us. I am sorry that we were unable to accommodate you despite your reservation and for not contacting you before your arrival at our property. I can understand your frustration at having... More 

Riverview, Florida
Level Contributor
94 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed March 13, 2015

I like the feel of this hotel, clean and friendly when you walk in the door you are greeted with a smile and genuine conversations. This is my second stay in the last year and each has been a treat for this road warrior and I will use on my return visits. The breakfast is a real one and not... More 

Was this review helpful? Yes 2
TheHotelGM, General Manager at Courtyard by Marriott Greenville-Spartanburg Airport, responded to this review

Good Day Bill A, Thank you for returning to the Courtyard Greenville while on your business visit to Greenville. It is great to hear that we were able to impress you once again with our clean accommodations, as well as, amazing hospitality. Our team continually strives to provide our guests with a professional and memorable experience. I will share your... More 

Fairfax, Virginia
Level Contributor
60 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed March 3, 2015

I frequent Courtyard's because they never disappoint and this hotel followed suit. It is clean, comfortable, and conveniently located just off I85. Staff was personable, friendly, and knowledgeable. Beds were comfortable and room was spacious with a fresh smell to it. Hot breakfast was available for a cost. I would not hesitate to stay at this hotel again.

Was this review helpful? Yes
TheHotelGM, General Manager at Courtyard by Marriott Greenville-Spartanburg Airport, responded to this review

Dear PR00001, Thank you for choosing the Courtyard by Marriott for your accommodation needs while in Greenville area. We were pleased to read your review praising us and recognizing our team's great efforts in making your stay most memorable. I am glad you enjoyed your room; I take pride in our housekeeping staff; they understand that cleanliness is the number... More 

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