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Courtyard by Marriott Greenville Downtown

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GreenLeadersBronze level
3.0 of 5
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50 West Broad Street, Greenville, SC 29601
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Courtyard by Marriott Greenville Downtown
Best prices for: 1 room 1 guest
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Ranked #2 of 62 Hotels in Greenville
Certificate of Excellence
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed yesterday
Lex B Beaufort, South Carolina
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412 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Beaufort, South Carolina
1 review
5 of 5 stars Reviewed yesterday NEW

Ruby at the front desk did an outstanding job to accommodate my stay. My son was in the hospital in Greenville and she ensured my room was serviced around the clock and when I was at the hospital. The staff was very friendly and asked how my son was doing each day. They also provided a beautiful care basket that... More 

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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

We are in Greenville every 60 days for customer visits and this is the preferred hotel for our company. It is in a great location with an exceptional staff, Ruby has helped us many times with managing our itinerary and with express packages delivered to our hotel for presentations. In addition there is a Rick Erwin’s Seafood restaurant on the... More 

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1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

My brother, sister, and I were in Greenville for a wedding and were supposed to stay at the Hyatt, but their rooms were not ready (they advertised rooms ready at 3; we showed up at 4:00 and they said it would be an additional 45 minutes until the room was ready). It was unacceptable, and to their credit, they purchased... More 

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GSMCourtyard, Manager at Courtyard by Marriott Greenville Downtown, responded to this review

Dear Odomalwayspaidem, Thank you for sharing your experience with us! Wedding weekends can be stressful and I’m so glad we were able to meet your needs and help alleviate some of that for you! I appreciate you taking the time to recognize Ruby and Lindsey, and will happily share your compliments with them as well as the rest of our... More 

Roselle, Illinois
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed one night while in Greenville visiting friends. This is a top notch property with a fantastic downtown location. The staff was friendly, the property was clean and quiet. We had a top floor room and did not hear any other people. This property is a few blocks away from Falls Park and at the end at the downtown... More 

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GSMCourtyard, Manager at Courtyard by Marriott Greenville Downtown, responded to this review

Dear Candace S, Thank you for your review! I am so glad you enjoyed your stay with us. We pride ourselves on wonderful facilities and a fantastic staff and I am happy to see that both left a positive, lasting impression! Our property is so fortunate to be located right in the heart of such a wonderful city and I... More 

1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

The Courtyard Marriott Greenville, SC ( downtown ) was the best hotel stay I ever had. The staff : Lori Alexandra Kevin Heath Bryce Carter Ree ( housekeeping ) Sharonda ( housekeeping ) were all AMAZING individuals who made it a point to make sure if there was anything I needed, I was taken care of. The customer service skills... More 

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GSMCourtyard, Manager at Courtyard by Marriott Greenville Downtown, responded to this review

Dear Iaesa, Thank you so much for sharing your experience with the Tripadvisor community. It was a pleasure hosting your visit and I am so glad we were able to help you feel right at home with us. We know you have options on where to stay in Greenville and are proud to be your first choice! I greatly appreciate... More 

Vienna, Virginia, United States
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Recently spent 2 nights at the Courtyard in Downtown Greenville, SC. Awesome location and great staff. Room was very clean. The staff stored our Bikes for us and brought them downstairs when needed. All in all a very comfortable hotel and courteous staff

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GSMCourtyard, Manager at Courtyard by Marriott Greenville Downtown, responded to this review

Dear Scott H, Thank you for taking the time to share your experience with us! I am delighted to see you enjoyed your stay. Downtown and the Swamp Rabbit Trail are fantastic and definitely a must for cyclists- I hope you enjoyed your ride! We always strive to provide the very best facilities with the most exceptional customer service and... More 

Fife, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Best looking Courtyard I've ever stayed inside. The Greenville Drive minor league baseball team had a game the night I was staying at the hotel. A maintenance employee mentioned that the front desk had free tickets to the game. Sure enough, the front desk gave me eight tickets for the game.

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GSMCourtyard, Manager at Courtyard by Marriott Greenville Downtown, responded to this review

Dear Eric M, Thank you so much for your review. We always aim to exceed our guests’ expectations and I’m happy to see we were able to pleasantly surprise you! I hope you enjoyed the game! We certainly appreciate the opportunity to provide you with a great experience and for taking the time to share your comments with us. We... More 

Atlanta, Georgia
1 review
5 of 5 stars Reviewed 3 weeks ago

The Marriott was very accommodating to everyone who stayed in our wedding block. The staff did a great job passing out gift bags to all of our guests. The hotel had nice amenities as well. The rooms were very clean.

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GSMCourtyard, Manager at Courtyard by Marriott Greenville Downtown, responded to this review

Dear EmilyT H, Thank you very much for your review and congratulations on the wedding! I am delighted to see you and your guests had a wonderful time with us in Downtown Greenville. I greatly appreciate your compliments regarding our facilities and staff and will happily share them with the rest of our team. Please feel free to contact me... More 

Level Contributor
133 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
2 of 5 stars Reviewed 3 weeks ago

So very disappointed. We stay at Marriott properties almost exclusively and have never had this problem. Although the location is great, the decor nice and the staff efficient (though not friendly other than one front desk person who always remembers my name) our stay has been marred significantly. Our first room had such a damp, moldy smell that I was... More 

Was this review helpful? Yes 1
GSMCourtyard, Manager at Courtyard by Marriott Greenville Downtown, responded to this review

Dear Klb333, Thank you so much or your feedback and for speaking with me regarding your stay this afternoon. We always strive to deliver the very best possible hotel experience and I sincerely apologize again for any discomfort experienced during your stay. Your feedback has been shared with the appropriate departments to investigate and address appropriately. If I can be... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Stayed here as a halfway stopping point between Charleston and Knoxville, we always stay at Marriotts for the rewards & this Courtyard was very nice. Not far off the road at all, obviously has been updated inside the lobby & the rooms, too. Doug at the front desk was absolutely wonderful, super kind helpful and friendly - he made our... More 

Was this review helpful? Yes
GSMCourtyard, Manager at Courtyard by Marriott Greenville Downtown, responded to this review

Dear EllenandAaron, Thank you for your review! I am so glad you enjoyed your stay with us. We appreciate your loyalty to Marriott and are proud to offer the service you have come to expect from the Marriott family. I will be sure to share your kind compliments with the rest of our staff, as well. Thank you again for... More 

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