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All 62 Greenville hotels

The Phoenix, Greenville's Inn

3.0 of 5 Hotel   |   246 N. Pleasantburg Dr., Greenville, SC 29607
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The Phoenix, Greenville's Inn
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Ranked #36 of 62 Hotels in Greenville
A recent review
4 of 5 stars reviewed 3 weeks ago
triping101 Greenfield, Indiana
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168 reviews from our community

Traveler rating
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    27
    15
    18
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23
66
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35
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Seneca, South Carolina
2 reviews
1 of 5 stars Reviewed 6 days ago NEW

***WARNING*** I want to start by saying that the front desk ladies are AMAZING, and did issue me a full refund that I am greatfull for. My boyfriend and I live very close to greenville and wanted a fancy getaway. This hotel had beautiful pictures and somehow had pretty good reviews. So we prepaid and booked for two nights. We... More

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Bluffton, South Carolina
Top Contributor
61 reviews 61 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 1 week ago

This was our second visit to The Phoenix; the last being 2 years ago. At that time we gave it a glowing recommendation. Apparently it was allowed to deteriorate during the previous owner's last couple years. Now under new ownership, they have a big job ahead to bring this gem back. As in our last visit, the staff was great,... More

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lsmithwstone, Manager at The Phoenix, Greenville's Inn, responded to this review

Thank you for taking the time out to share your thoughts on your recent experience at our property. We've been hard at work the past several months addressing the most pressing issues that we found when we took over, and are in the midst of planning out more extensive renovations as part of a general refresh that, as you noticed,... More

Greenfield, Indiana
1 review
4 of 5 stars Reviewed 3 weeks ago

Found the Phoenix on the internet, looked interesting, not the run of the mill hotels. While we were there we learn that it is under new owners and they are planning a MAJOR renovation, it needs it, but don't touch the dinning areas or the pub! Breakfast was very good. The lunch and dinners were also very good and reasonable... More

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Abington, Pennsylvania
Top Contributor
62 reviews 62 reviews
19 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 15, 2014

We had a room facing the pool (inside a courtyard) and stayed here with a group of friends. We had an amazing time, the beds were comfortable, the room was spotless (even if the chair popped apart when I tried to adjust my seat.. a little glue does wonders), and housekeeping did an awesome job picking up on our hints... More

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Edgefield, South Carolina
Top Contributor
62 reviews 62 reviews
18 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed August 13, 2014

You can read all of my other reviews and find out that we like this place. Convenient, large, older rooms, and the staff is friendly. The real breakfast in the morning is a real plus. The only complaint that we've ever had is with the Wi-Fi. We travel on business and being able to stay connected is a requirement. They... More

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lsmithwstone, Manager at The Phoenix, Greenville's Inn, responded to this review

Boom. We really appreciate your continued patronage, and for taking the time time out to share your experience with other TripAdvisor travelers. You are most correct about healthy WIFI - it's a must these days in just about any circumstance, and it's been a major focus of ours since taking over management of the property last month. We'll be very... More

Charlotte, North Carolina
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 7, 2014

The Phoenix has a delicious breakfast buffet and beautiful vintage dining room. The Inn is charming and nicely cared for but it's age is showing through the peeling paint and cracking pillars. The architecture and landscape is superb but that's about it. We traveled in the off winter season and there were only a couple of other guests. However, when... More

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North Ridgeville, Ohio
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 6, 2014

When making my reservation, I asked for a handicapped room because they have no elevators and it is hard for me to get up and down the stairs. Go to check in and was given a key to the second floor. I said I need a room on the first floor I have a handicap. He said sorry there is... More

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Aiken, South Carolina
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 29, 2014

After years of travelling to Greenville on business, I finally decided to stay at the Phoenix. I am certain this hotel used to be quite nice years ago. While the staff was friendly, the room was just okay. There was a chair in the room the arm had been worn through and the stuffing was coming out. The room really... More

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Erwin, Tennessee
Senior Contributor
40 reviews 40 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 18, 2014

After reading several recent reviews we were hesitant to stay at The Phoenix Inn Tonight we will complete a three night visit,with no complaints!!! In the past my wife and I have stayed at The Phoenix twice each year for 15 seasons while attending an outdoor products trade show. All were very pleasant experiences.The location is great. Next.door to the... More

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Lexington, Kentucky
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 5, 2014

We were very disappointed with this hotel. The staff was nice but we did not receive adjoining rooms as booked even though the hotel was not full. The internet did not work in one of our 2 rooms, and the rooms were very worn. Will not stay there again with better hotels in the area.

Was this review helpful? Yes 2
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Additional Information about The Phoenix, Greenville's Inn

Address: 246 N. Pleasantburg Dr., Greenville, SC 29607
Location: United States > South Carolina > Greenville
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Phoenix, Greenville's Inn 3*
Number of rooms: 184
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Also Known As:
The Phoenix, Greenville`s Hotel Greenville
The Phoenix Greenvilles Hotel
Phoenix Greenvilles Hotel

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