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The Phoenix, Greenville's Inn

246 N. Pleasantburg Dr., Greenville, SC 29607
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The Phoenix, Greenville's Inn
Best prices for: 1 room 1 guest
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Ranked #33 of 62 Hotels in Greenville
A recent review
4 of 5 stars reviewed 1 week ago
SoCalOma Las Cruces, New Mexico
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187 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bonne Terre, Missouri
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 1 week ago

I've reviewed several hotels over the course of my travels. I base by rating on "expectations". If it's a hut on a deserted beach, I may give it 4* because of what it's supposed to be. I give this hotel a low rating because the expectation that a 3* hotel should have certain things and should look a certain way.... More 

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Las Cruces, New Mexico
Contributor
20 reviews 20 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

Yes, at first the hotel's appearance is somewhat dated; but the staff is very helpful and the food was AMAZING! I had the best 'rack of lamb' for dinner in the cozy pub area. A small combo band played and it was delightful. The one thing I'd say is to have some outlets available by the desk to plug in... More 

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Pickerington, Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This place is a 2 star. Not a 3. They are falsely advertising on Hotwire to get more money from customers when Priceline calls it a 2.5 star on a good day with their bidding. I actually feel like they stole from me. Hilton or Hyatt are both 3 or 3.5 star, this is NOT a 3 star hotel. It... More 

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Savannah, Georgia
Contributor
20 reviews 20 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We drove in the back way and were less than impressed with the old 70s drive up motel look of the back of the property. Sketchy is the word that came to mind. But, BUT, it was so much better than we initially thought. Yes, it was an old 70s drive up motel looking place but so clean! So friendly!... More 

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

An average motel at best. For the price and the star rating I did not expect and old drive up motel hotel that has tried to remodel itself as a "southern charm" inn. The rooms are outdated although pretty clean and the breakfast buffet was again average. For the price, don't try this as something new. I would just go... More 

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Hilton Head, South Carolina
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4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We spent 3 nights, with 3 other couples. The room was very nice, bathroom could be updated, but everything else was so great, we forgot about the bathroom. The staff is the BEST. Everyone was friendly and accommodating. The waiter, Richard was top notch. So friendly and helpful. Our dinner in the dinning room was first rate. We would certainly... More 

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Pigeon Forge, Tennessee
Senior Contributor
25 reviews 25 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 16, 2015

Went for a wedding and the courtyard was absolutely gorgeous with the flowers everywhere. The workers for the restaurant were great! Will come back if in town! The fan in my room would not work...my only complaint

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Charleston, South Carolina
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 16, 2015

My company recently sent several representatives to a conference in Greenville. Since there were several adults, one child and a dog we rented a house through Airbnb. The house was a disaster from the minute we arrived. Since it was late we stayed the night but vacated early the next morning. The Phoenix Inn welcome us and the dog with... More 

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Mohnton, Pennsylvania
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
47 helpful votes 47 helpful votes
1 of 5 stars Reviewed April 16, 2015

We recently stayed at the Phoenix, Greenville's Inn and would not stay here again. There was some shady business happening on the first floor well into the night and I was thankful to get out of town the next morning with my family. Not a place for families with young children. We also were not happy with the front desk... More 

Was this review helpful? Yes 1
Purcellville, Virginia, United States
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 7, 2015

This is a reasonably priced hotel that may need just a decor update. It is comfortable and clean and the staff were very friendly. The breakfast was just ok, I wouldn't say it was the best, but it served the purpose. I would stay there again.

Was this review helpful? Yes 1
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