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All 62 Greenville hotels

The Phoenix, Greenville's Inn

3.0 of 5 Hotel   |   246 N. Pleasantburg Dr., Greenville, SC 29607
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The Phoenix, Greenville's Inn
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Ranked #37 of 62 Hotels in Greenville
A recent review
4 of 5 stars Reviewed January 11, 2015
joyce3233 Simpsonville, South Carolina
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173 reviews from our community

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    51
    28
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    19
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

I had to stay in Greenville on account of the ice storm. It was below freezing outside and then in our room when the heater stopped working in the middle of the night. Then we woke up to discover that there were some blood stains on the sheets. Overall, not a pleasant experience and I can't say that I'll be... More 

Was this review helpful? Yes 1
Simpsonville, South Carolina
1 review
4 of 5 stars Reviewed January 11, 2015

We were a group of 12 local people who stayed overnight on New Year's Eve. It was our first experience at the Phoenix Inn. It was wonderful. Very good food, service and room accommodations. It has a very romantic setting and more local people should visit this hotel. We were very pleased. Everyone from the front desk staff to management... More 

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Townville, SC
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed December 30, 2014

This was an older hotel, so I was hesitate about what it be like..I REALLY liked it! The rooms were big and VERY clean! Parked right at our door, which was a big plus for me. The restraint was amazing. Had a buffet breakfast. It was very good with great service. Never had to wait on our coffee. The bar... More 

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Columbia, South Carolina
Contributor
12 reviews 12 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 13, 2014

Greenville offers many downtown hotels with luxurious accommodations, this hotel is not for those travelers. Not to deter you, my room was not only affordable but clean and spacious and the lobby boasted a bar as well. However, my room was about 60 degrees when I arrived and only offered a wall heater which took an hour or two to... More 

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Asheville, North Carolina
1 review
4 of 5 stars Reviewed November 30, 2014

I was looking for a hotel close to a location we were going to in Greenville for the night. I read some earlier reviews and was hesitant about booking. We showed up without reservations and asked to see a room prior to booking. The young lady at the front desk was very nice and accommodating to our request. She showed... More 

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Seneca, South Carolina
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 16, 2014

***WARNING*** I want to start by saying that the front desk ladies are AMAZING, and did issue me a full refund that I am greatfull for. My boyfriend and I live very close to greenville and wanted a fancy getaway. This hotel had beautiful pictures and somehow had pretty good reviews. So we prepaid and booked for two nights. We... More 

Was this review helpful? Yes 1
lsmithwstone, Manager at The Phoenix, Greenville's Inn, responded to this review

We appreciate you taking the time to share your recent experience with other TripAdvisor followers, and are certainly disappointed to hear that your stay did not meet your expectations. We of course take some exception to a number of your comments concerning the overall condition and vitality of the property - obviously there are a significant number of guests that... More 

Bluffton, South Carolina
Top Contributor
84 reviews 84 reviews
11 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed October 12, 2014

This was our second visit to The Phoenix; the last being 2 years ago. At that time we gave it a glowing recommendation. Apparently it was allowed to deteriorate during the previous owner's last couple years. Now under new ownership, they have a big job ahead to bring this gem back. As in our last visit, the staff was great,... More 

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lsmithwstone, Manager at The Phoenix, Greenville's Inn, responded to this review

Thank you for taking the time out to share your thoughts on your recent experience at our property. We've been hard at work the past several months addressing the most pressing issues that we found when we took over, and are in the midst of planning out more extensive renovations as part of a general refresh that, as you noticed,... More 

Greenfield, Indiana
1 review
4 of 5 stars Reviewed September 28, 2014

Found the Phoenix on the internet, looked interesting, not the run of the mill hotels. While we were there we learn that it is under new owners and they are planning a MAJOR renovation, it needs it, but don't touch the dinning areas or the pub! Breakfast was very good. The lunch and dinners were also very good and reasonable... More 

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Abington, Pennsylvania
Top Contributor
62 reviews 62 reviews
19 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 15, 2014

We had a room facing the pool (inside a courtyard) and stayed here with a group of friends. We had an amazing time, the beds were comfortable, the room was spotless (even if the chair popped apart when I tried to adjust my seat.. a little glue does wonders), and housekeeping did an awesome job picking up on our hints... More 

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Edgefield, South Carolina
Top Contributor
79 reviews 79 reviews
25 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed August 13, 2014

You can read all of my other reviews and find out that we like this place. Convenient, large, older rooms, and the staff is friendly. The real breakfast in the morning is a real plus. The only complaint that we've ever had is with the Wi-Fi. We travel on business and being able to stay connected is a requirement. They... More 

Was this review helpful? Yes 1
lsmithwstone, Manager at The Phoenix, Greenville's Inn, responded to this review

Boom. We really appreciate your continued patronage, and for taking the time time out to share your experience with other TripAdvisor travelers. You are most correct about healthy WIFI - it's a must these days in just about any circumstance, and it's been a major focus of ours since taking over management of the property last month. We'll be very... More 

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Additional Information about The Phoenix, Greenville's Inn

Address: 246 N. Pleasantburg Dr., Greenville, SC 29607
Location: United States > South Carolina > Greenville
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Phoenix, Greenville's Inn 3*
Number of rooms: 184
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Also Known As:
The Phoenix, Greenville`s Hotel Greenville
The Phoenix Greenvilles Hotel
Phoenix Greenvilles Hotel

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