When we drove up, we were worried. The hotel is a little dated but overall clean. My wife thought the bed was comfortable, but I didn't. The linens appeared very clean, and all staff were helpful and friendly when we had questions or requests. We had dinner at The Palms, which is located in the hotel, and WOW the food... More

It is a little outdated but, it's clean and ok. Nothing negative to say. Stayed overnight with husband for an event at the TD convention center. Very old Hotel. Got breakfast buffet included in price of the room but slept in that next morning.

The hotel is older but very well maintained. The rooms are comfortable and it is located very conveniently to downtown Greenville. The real gem is the Palms restaurant located in the hotel. The breakfast buffet was included and it was wonderful....everything you'd want in a good southern breakfast. But...dinner was even more exceptional. My husband and I were delighted at... More

I stayed here with a friend while we attending a conference at the convention center, very close by. They are obviously working at bringing things up to snuff, so to speak, and some of their efforts in renovation are very nice. We had a number of minor issues, all of which were handled quickly, efficiently, and in good humor, even... More

As a hospitality professional with more than 30 years in the industry, including having owned my own Inn for 7 years, I look at reviews from both a Professional and a guest standpoint, and feel like I have a balanced view on both. I am not an employee of the hotel, nor have any affiliation, but was recently a guest.... More

We stayed two nights for a gun show in Greenville, SC and got a special gun show vendor rate of $135 for the two nights for the two of us, as well as a breakfast voucher to receive free breakfast each morning. Our King room was full of upgrades from the 4 poster bed with lovely white bed spread, to... More

The bed with fresh linens and good pillows was comfortable, but the heater was disconcertingly noisy and the bathroom fan which came on with the light was annoyingly noisy. Though the room was clean, the carpet needed cleaning and made the room smell a bit musty. We chose not to stay for the third night. The first receptionist hardly gave... More

Checking in - I thought "only one person in line and three ladies behind the counter - this shouldn't take long". I wasn't acknowledged when I approached the desk - you know the standard "we'll be right with you" - got the room key - pulled up to the room (in the building away from the main buildings which are... More

I was a first time visitor to Greenville, SC. I'd heard great things about it from family and friends and wanted to get away for a weekend with the husband. We visited for 2 nights at the Phoenix Inn after purchasing a special voucher from Travel Zoo. Exceptional value. $149 got us two nights, two hot buffet breakfasts and a... More