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The Phoenix, Greenville's Inn

3.0 of 5
246 N. Pleasantburg Dr., Greenville, SC 29607
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The Phoenix, Greenville's Inn
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Ranked #36 of 61 Hotels in Greenville
A recent review
4 of 5 stars reviewed 2 days ago
danieltroutman Pigeon Forge, Tennessee
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181 reviews from our community

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25
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Pigeon Forge, Tennessee
Senior Contributor
22 reviews 22 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Went for a wedding and the courtyard was absolutely gorgeous with the flowers everywhere. The workers for the restaurant were great! Will come back if in town! The fan in my room would not work...my only complaint

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Charleston, South Carolina
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My company recently sent several representatives to a conference in Greenville. Since there were several adults, one child and a dog we rented a house through Airbnb. The house was a disaster from the minute we arrived. Since it was late we stayed the night but vacated early the next morning. The Phoenix Inn welcome us and the dog with... More 

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Mohnton, Pennsylvania
Contributor
18 reviews 18 reviews
6 hotel reviews
46 helpful votes 46 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

We recently stayed at the Phoenix, Greenville's Inn and would not stay here again. There was some shady business happening on the first floor well into the night and I was thankful to get out of town the next morning with my family. Not a place for families with young children. We also were not happy with the front desk... More 

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Purcellville, Virginia, United States
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a reasonably priced hotel that may need just a decor update. It is comfortable and clean and the staff were very friendly. The breakfast was just ok, I wouldn't say it was the best, but it served the purpose. I would stay there again.

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Charleston, South Carolina
Senior Contributor
23 reviews 23 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I must admit I expected a little more based on the picture online. The convenience to downtown was great and the price was good as well that being said I doubt I would stay here again. The room was not very clean, I found shoes under the bed, socks and a old wrapper. The TV was an old analog TV,... More 

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Atlanta, GA
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This reminds me of a boutique hotel or a bed & breakfast. This was our second visit and we will be back. It is very clean and the staff is very attentive. The hotel is very close to the downtown area and to numerous shopping areas. The prices for the downtown chains are twice as much as The Phoenix. We... More 

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Stone Mountain, Georgia
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

It will be very hard to say enough positive things regarding this hotel. It is definitely not a big chain hotel which makes this a great place. This place is full of charm and character. The staff is absolutely wonderful and friendly. The bar area has different events happening every night of the week. They are also going through some... More 

Was this review helpful? Yes 1
Deep South
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Old, but characterized on every hand by meticulous attention to detail. Breakfast was quite ordinary, but the elegant setting puts it in the top tier (tablecloths and napkins made of real cloth, attendants scooting around pouring coffee). As a tradesman, I noticed things that needed attention, but I noticed much more that had been maintained meticulously, convincing me that management... More 

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1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 17, 2015

I had to stay in Greenville on account of the ice storm. It was below freezing outside and then in our room when the heater stopped working in the middle of the night. Then we woke up to discover that there were some blood stains on the sheets. Overall, not a pleasant experience and I can't say that I'll be... More 

Was this review helpful? Yes 4
Simpsonville, South Carolina
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 11, 2015

We were a group of 12 local people who stayed overnight on New Year's Eve. It was our first experience at the Phoenix Inn. It was wonderful. Very good food, service and room accommodations. It has a very romantic setting and more local people should visit this hotel. We were very pleased. Everyone from the front desk staff to management... More 

Was this review helpful? Yes 1
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