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Extended Stay America - Greenville - Airport

2.0 of 5
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3715 Pelham Road, Greenville, SC 29615
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Extended Stay America - Greenville - Airport
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Ranked #30 of 61 Hotels in Greenville
A recent review
5 of 5 stars Reviewed October 31, 2014
whomever Chicago, Illinois
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34 reviews from our community

Traveler rating
    14
    9
    4
    4
    3
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7
5
7
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Columbia, South Carolina
Contributor
14 reviews 14 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed November 12, 2014

We came to Greenville for a conference and needed reasonably priced lodging that has a kitchenette so we can cook. What a disappointment. First impression was several groups consuming alcohol outside the entrance. There was a guest smoking in the elevator. We booked a nonsmoking queen bed room many months in advance. We arrived for checkin around dinnertime on a... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Greenville - Airport, responded to this review

I appreciate you taking the time to write a review of our hotel. I apologize that the room you reserved was not available when you arrived. As well, I am sorry to hear about the cleanliness issues you encountered during your visit with us. These issues are unacceptable and I will be meeting with our staff to ensure your experience... More 

Chicago, Illinois
Top Contributor
250 reviews 250 reviews
248 hotel reviews
234 helpful votes 234 helpful votes
5 of 5 stars Reviewed October 31, 2014

the check-in person was very efficient. the room was clean and large enough, with a kitchenette, leather recliner, work space and chair, flat screen tv, comfortable double bed. convenient to greenville-spartanburg airport and the interstate.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Greenville - Airport, responded to this review

Thank you so much for posting a review of our property. I'm so pleased to hear that you were happy with the cleanliness and location of our hotel. The staff and I are proud to have provided you with a spacious and functional room with a fully-equipped kitchen. Thank you again for your review. We look forward to seeing you... More 

Orlando, Florida
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed October 28, 2014

This is by far the worst hotel I've ever stayed in -- There is a significant criminal element and the staff does not appear to care or screen potential tenants. There are drug dealers on the third floor, I found a bedbug in the bathroom on the second week of my stay, I was physically assaulted twice in two weeks,... More 

Was this review helpful? Yes 5
Rockville, MD
Reviewer
5 reviews 5 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 3, 2014

Super clean room for such an economical hotel. The fixtures are updated, the bathroom and kitchen look brand new. Includes a full kitchen. The room is of decent size and feels very clean and comfortable. The desk staff (Megan) was extremely nice and helpful to resolve a reservation issue with Expedia. A great value for the price.

Was this review helpful? Yes 3
Manager_11525, General Manager at Extended Stay America - Greenville - Airport, responded to this review

I want to thank you for taking the time to post a review of your stay. I'm so pleased to read that we were able to provide you with a clean, comfortable room that was to your liking. As well, I am proud to read that my staff was nice and helpful. Thank you again for your review. We look... More 

Myrtle Beach, South Carolina
Top Contributor
193 reviews 193 reviews
48 hotel reviews
199 helpful votes 199 helpful votes
3 of 5 stars Reviewed July 14, 2014

Got a great priceline deal, just needed a place to rest the head after a long trip. This place worked. Desk staff is very pleasant and polite, room was clean with all amentities. PLace is centralized near restaurants for easy eats. Bed was comfortable. Would stay here again for a good price.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Greenville - Airport, responded to this review

I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with the location, cleanliness and staff. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area. More 

Kingwood, United States
2 reviews
5 of 5 stars Reviewed June 28, 2014

The staff here at this hotel are always willing to accommodate the guest. They actually show that they care and have concern for each and every guest in the hotel. I stayed here for 2 1/2 months earlier this year and never experienced any problems. I am back now and I know for sure that my experience will be a... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Greenville - Airport, responded to this review

Mark - We want to thank you for taking the time to post a review of your stay. We truly appreciate your comments regarding our staff. We pride ourselves on our customer service and are thrilled to hear that we provided you with superior service. Thank you again for your review. We look forward to seeing you in the future,... More 

Conroe, Texas
1 review
5 of 5 stars Reviewed June 26, 2014

I have stayed in lots of hotels since I do so much traveling and have stayed in some nice places. But I do want to say that the extended stay greenville airport is a great place to call home when traveling. The staff is awesome and always willing to help. Especially Iris, she is such a personality. I would recommend... More 

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Greenville, South Carolina
1 review
5 of 5 stars Reviewed June 24, 2014

I stay here very often, its a great value for over night or entended stays. The most notable item that you will find is management and staff. They are always professional, friendly and willing to help at anytime. A great location with easy access I85 many restaurants and shopping. Room are spacious and clean offering a kitchenette for preparing those... More 

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1 review
3 of 5 stars Reviewed June 23, 2014

Always feel wecome when I am there and they take care of anything that is needed. The location of hotel is very good close to a lot of things. Staff is very accomodating and are always available if needed.

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1 review
5 of 5 stars Reviewed June 20, 2014

I have been in residence at the hotel for about three years. The hotel accommodations and physical facilities are not only excellent but are reasonably priced. The location is excellent; almost all needs are within walking distance. I cannot say enough about the staff; they are always pleasant, accommodating and trying to please. The rooms are large and comfortable. I... More 

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