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Residence Inn Greenville-Spartanburg Airport

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120 Milestone Way, Greenville, SC 29615
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1 room 1 adult
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Residence Inn Greenville-Spartanburg Airport
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70 Reviews from our TripAdvisor Community

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2 reviews
1 of 5 stars Reviewed 5 days ago NEW

On previous trips to Greenville, I have stayed at the Fairfield Inn (Fisherman's Lane). My corporate travel tool listed the Residence Inn as a preferred hotel, so I booked that for a 5-night business trip. I arrived around 8pm on a Sunday, wanting nothing more than to unpack, iron my clothes, and go to bed. The iron was old and... More 

Helpful?
Thank Carina G
Nicole A, Manager at Residence Inn Greenville-Spartanburg Airport, responded to this review

I sincerely apologize for the issues that occurred during your recent stay. Unfortunately, our water heater, (boiler) system malfunctioned when a part gave out late Sunday afternoon. We were able to get the system partially functioning but it could only handle limited capacity. Therefore, when the majority of guests went to take their morning showers the system could not keep... More 

Greenville, South Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 13, 2015

We were building a home and checked in March 28 and leaving Dec 17 and it was family. Very clean. I'm going to be in tears to leave. Wonderful staff from Karen the GM to Nicole the assistant and Jeremy the sales. Love the maintenance Azar and Jason. They have been our moral support. Kitchen staff Kimberly and Keke and... More 

Helpful?
1 Thank aluitto2015
Nicole A, Manager at Residence Inn Greenville-Spartanburg Airport, responded to this review

Thank you so much for the wonderful comment. You will truly be missed, it was such a pleasure to have you. Please always know you have a place with us. See you soon. Nicole, Karen and the entire Staff More 

Baltimore, Maryland
Level Contributor
45 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed December 11, 2015

It felt like coming home. I was in town for the weekend for a sporting event. One of the parents suggested the Residence Inn and I jumped at it. Why? Because I've stayed at Residence Inns by Marriott before and they hit the sweet spot of what I need. There is a Marriott Hotel nearby, which I was mistakenly directed... More 

Helpful?
Thank Cailin56
Nicole A, Manager at Residence Inn Greenville-Spartanburg Airport, responded to this review

Thank you so very much for your feedback. It always makes me smile to hear about great guest experiences. When you are ever back in Greenville, SC please give us a call we would love to have you again. Merry Christmas and Happy New Year!!!! More 

Greenville, South Carolina
1 review
4 of 5 stars Reviewed October 21, 2015

While remodeling our house, my husband I and along with our English bulldog, Nelson, stayed at this Residence Inn. To our surprise, we not only were content there, but we genuinely enjoyed our stay. Karen, the manager, could not have been nicer. We especially enjoyed getting to know all of the staff. In fact, we felt we left there with... More 

Helpful?
Thank Diane Z
Nicole A, Manager at Residence Inn Greenville-Spartanburg Airport, responded to this review

Thank you so much for your kind words. We truly enjoyed your family. I hope that you and your family will stop by and see us sometime and come enjoy in the festivities. We are a family here at the Residence Inn GSP and we welcome you always. Thank you, Nicole More 

Columbia, South Carolina
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed October 12, 2015

Stayed for one night over the weekend. Older hotel and the first floor room was very noisy. The air conditioner for the room and for other rooms could be heard going on and off loudly. Could hear another rooms bathroom vent and faucets going on and off. The linoleum next to the little dishwasher was torn up. But, it was... More 

Helpful?
Thank luggage_lass
Nicole A, Manager at Residence Inn Greenville-Spartanburg Airport, responded to this review

Thank you so much for your feedback. As we strive to give our guest the home away from home experience reading your feedback shows me we have fallen short of your expectations. Be rest assured that this is an isolated issue and we will sharing your feedback with the appropriate departments to have these issues handled timely. I do hope... More 

Saint Paul, Minnesota
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 27, 2015

I just spent a week at the Residence Inn. I was very pleased with the service, accommodations and the friendliness of the staff. It was very clean and well-maintained. Breakfast was all inclusive with many options. Three nights each week there are special treats almost like a full meal. This was extra special because you are able to meet other... More 

Helpful?
Thank Fran661970
Nicole A, Manager at Residence Inn Greenville-Spartanburg Airport, responded to this review

Thank you so much for your feedback. I am so pleased that you had a great stay with us. We strive to make each and every guest that chooses to stay with us feel at home. Again , thank you so much. We will see you again soon. Nicole Almond Assistant General Manager More 

Charleston, South Carolina, United States
1 review
5 of 5 stars Reviewed September 15, 2015

I had never stayed at a Residence Inn. I was more than pleasantly surprised. The suite was very roomy and clean. The kids enjoyed the pool. Yours truly LOVED the breakfast choices ... The food was delicious, plentiful AND included in the price of the suite. The staff was very friendly and helpful too. We can't wait to stay there... More 

Helpful?
Thank Robcat68
Nicole A, Manager at Residence Inn Greenville-Spartanburg Airport, responded to this review

I am so happy you enjoyed your stay. Thank you so much for your kind words and your feedback. We are truly a family here at Residence and hope to see you back soon. We love our extended families. See you again soon. More 

Charlotte, North Carolina
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed September 9, 2015

From the minute we walked in, the staff was welcoming and helpful. The room was a suite with full kitchen, very clean and comfortable. It was a Wednesday, so we came back at 6PM and enjoyed a "mix and mingle" dinner of one of the top 10 BBQ meals in Greenville, no charge. Breakfast the next day was included and... More 

Helpful?
Thank Trav L
Nicole A, Manager at Residence Inn Greenville-Spartanburg Airport, responded to this review

Thank you so much for your kind words. We here at Residence Inn strive for excellence and are committed to all of our Residence Inn family whether you are here long term or for a day, you are family. If you are ever in the Greenville SC area again, we would love to have you stay with us here again... More 

Pittsburgh, Pennsylvania
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed September 9, 2015

The front staff, Carol, Shanice, and Carina, were all wonderfully affable to everyone. The hotel was in walking distance to groceries stores, which is perfect because of its full kitchen suite. It is one of the rare places that has TWO bathrooms in its two bedroom suite. When traveling with family like me, having an extra bathroom is essential. Due... More 

Helpful?
Thank rkmajumdar
Nicole A, Manager at Residence Inn Greenville-Spartanburg Airport, responded to this review

Thank you so much for your kind words. We are so humbled and also so happy you enjoyed your stay with us here at the Residence inn GSP Airport. More 

Charlotte, North Carolina
Level Contributor
190 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed September 8, 2015

This site is in a nice location near many shops and only 15 min from downtown Greenville, but it does need a good renov. PROS: -Staff: Carol was my contact during our stay and she was phenomenal. Her pleasant smile always greeted us. When I think of two of Marriott's Values ("Pursue Excellence" and "Act with Integrity") I picture Carol.... More 

Helpful?
Thank Chef D
Nicole A, Manager at Residence Inn Greenville-Spartanburg Airport, responded to this review

Thank you so much for your feedback. I will certainly share your feedback with the appropriate department to see that the cons are isolated issues. If you are ever in the Greenville SC area I do hope you will stay with us here again at the Residence Inn. More 

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