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All 63 Greenville hotels

Residence Inn Greenville-Spartanburg Airport

3.0 of 5 Hotel   |   120 Milestone Way, Greenville, SC 29615
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Residence Inn Greenville-Spartanburg Airport
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Ranked #30 of 63 hotels in Greenville
A recent review
5 of 5 stars reviewed 4 weeks ago
Megan A Jenison, Michigan
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32 people have reviewed this hotel

Traveler rating
    13
    9
    6
    3
    1
See reviews for
8
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9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
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English first
Jenison, Michigan
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband was on an extended stay here for work and I decided to drive down for a visit. The Suite was very nice - a tv in the bedroom and the living room with a door to close between. the bathroom was nice and spacious with a sink and closet area that opened into the bedroom and a closed... More

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Leanne R, General Manager at Residence Inn Greenville-Spartanburg Airport, responded to this review

I am so glad you had such a great experience at our hotel. We are very blessed to have such a wonderful staff that cares so genuinely about our guests. We hope we get to see you again!! Sincerely, Leanne Bryan More

Williamsburg, Virginia
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 23, 2013

This property is going through renovation and needs it. You can tell this property is a Franchise Owned Residence Inn. BEDS NEED TO BE REPLACED, even though the renovation rooms are nice. The complete hotel needs to be renovated. Carpet needs to be steamed clean, if not replaced throughout the hotel. STAFF WAS NICE and FRIENDLY. Something I expect when... More

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Leanne R, General Manager at Residence Inn Greenville-Spartanburg Airport, responded to this review

My name is Leanne Roof and I am the General Manager here at Residence Inn, Greenville, SC. First I would like to apologize for the issues you experienced during your stay here. It is our goal to give you a 100% satisfactory stay that you have come to expect from Marriott, and I am truly sorry we missed the mark... More

London, United Kingdom
Top Contributor
67 reviews 67 reviews
47 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed November 25, 2013

I spent a night in this hotel for a night! For the really affordable price, I was really surprised of the quality. Rooms are really big and quiet! It's a perfect hotel if you have to stay for several days. The breakfast is average but for the price, it's very good. There is a lot of bars/restaurants around the hotel.

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München
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed September 16, 2013

Despite of the bad reviews we decided to stay at the RI near GSP again and were not disappointed. Sure the decor is somewhat 90ish but everything is clean and well maintained. We always liked the almost residential location which gives it a nice homey feel and yet you are just a couple of minutes from I-85, near restaurants and... More

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Leanne R, General Manager at Residence Inn Greenville-Spartanburg Airport, responded to this review

Thank you so much for your kind comments. We are very much looking forward to our renovation beginning in November to update our older look. We hope you will visit us again! We truly appreciate your business and your feedback! More

Columbia, South Carolina
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 2, 2013

We had a group gather for Labor Day weekend. The staff at this motel could not have been more pleasant. They were able to give us directions to places we wanted to see. The pool outside is not very large but we had fun out by the pool. They also have a gas fire outside so we used it to... More

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Leanne R, General Manager at Residence Inn Greenville-Spartanburg Airport, responded to this review

Thank you so much for your positive feedback! We genuinely appreciate your business and hope to see you again in the future!!! More

Nashua, NH
Contributor
14 reviews 14 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 23, 2013 via mobile

I read all of the reviews as I always do since I travel for work about 250 days out of the year. I picked this despite the couple mentions of cigarette smoke smells since I've not had a problem with that at a Residence Inn before. As a Platinum member of Marriott, I've stayed at numerous properties. While this location... More

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Leanne R, General Manager at Residence Inn Greenville-Spartanburg Airport, responded to this review

Dear Valued Guest, I am truly sorry for the issues you experienced as a guest of our hotel. We strive on a daily basis to go above and beyond for your guests and give you a most comfortable stay. I genuinely apologize that we missed the mark in your case. I assure you we share your frustration when guests choose... More

Woodstock, Georgia
Contributor
13 reviews 13 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 21, 2013 via mobile

The two really good things about this place are the super friendly staff and the pretty good breakfast. The hotel itself is "so-so." Do not expect anything grand. But if you want an average place to stay with great staff, much better than continental breakfast and a full kitchen - then this is the place for you. The pool is... More

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Leanne R, General Manager at Residence Inn Greenville-Spartanburg Airport, responded to this review

Hello! Thank you so much for your feedback! I very much appreciate the kind comments regarding our wonderful staff here at Residence Inn, Greenville SC. Yes, our hotel is a little dated. The great news, however, is that in November, we will be having a full renovation. We are very excited about the updates and hope you will come back... More

Greer, South Carolina
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed August 5, 2013

My husband and I recently moved to the Greenville area and needed a hotel that allowed our cat to stay with us while we waited for our furniture to arrive. Granted this is an older Marriott property, but our two-bedroom suite offered all the conveniences of home with clean, quiet and spacious solitude. I liked the fact there was a... More

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Leanne R, General Manager at Residence Inn Greenville-Spartanburg Airport, responded to this review

Thank you so much for your kind comments! I am incredibly lucky to have a staff that truly encompasses the Marriott culture. We very much appreciate that you took the time to give such great feedback. I assure you I will make sure my staff gets a much deserved pat on the back. Thanks so much for choosing Residence Inn,... More

Newton, North Carolina, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 27, 2013

When we used priceline's "name your price" feature to book a Greenville hotel for our 1 year anniversary, we were disappointed that we didn't get a more modern hotel, but upon arrival at the Residence Inn, we were pleasantly surprised by the home-like, pleasant atmosphere. If customer service is your top priority, the staff here is sure to please you.... More

Was this review helpful? Yes 1
Leanne R, General Manager at Residence Inn Greenville-Spartanburg Airport, responded to this review

Hello! Thank you so much for your feedback. We strive daily to give our guests a memorable hotel stay with service that exceeds your expectations. I am so happy to hear you had a pleasant stay. We hope you wlll choose Residence Inn by Marriott for your next stay in Greenville, SC. We truly value your business! More

Los Angeles, California
Top Contributor
58 reviews 58 reviews
52 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed March 31, 2013

I stayed at this hotel for over two months and thought it was great except for housekeeping. Its about a 7-10 minute drive from the airport and tucked back in this residential area off the main road so it felt more like home than a typical hotel. Its close to the major mall and around 15 minutes to downtown. You... More

Was this review helpful? Yes
Leanne R, General Manager at Residence Inn Greenville-Spartanburg Airport, responded to this review

Hello! I greatly appreciate you taking time to give us such great feedback. We have been working very hard over the last few months to make some great improvements here at Residence Inn, and one of our focus areas has been the consistency of our housekeeping staff. I truly believe we have done a great job to better this area.... More

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Additional Information about Residence Inn Greenville-Spartanburg Airport

Also Known As:
Residence Inn Greenville-Spartanburg Airport Hotel
Residence Inn Greenville-Spartanburg Airport Hotel Greenville
Residence Inn Greenville
Greenville Residence Inn
Address: 120 Milestone Way, Greenville, SC 29615
Phone Number:
Location: United States > South Carolina > Greenville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #30 of 63 hotels in Greenville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Greenville-Spartanburg Airport 3*
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