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Residence Inn Greenville-Spartanburg Airport

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120 Milestone Way, Greenville, SC 29615
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Residence Inn Greenville-Spartanburg Airport
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Residence Inn Greenville-Spartanburg Airport
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56 Reviews from our TripAdvisor Community

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Traveler rating
    25
    16
    7
    6
    2
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21
10
2
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
  • All months
    (56)
  • Mar-May only
    (17)
  • Jun-Aug only
    (16)
  • Sep-Nov only
    (13)
  • Dec-Feb only
    (10)
All months
Level Contributor
46 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a nice stay. Nice amenities. A little hard to find the garbage cans. Bed was cozy. Staff was very helpful in getting extra towels and pillows. We would definitely stay there again. I liked the Paul Mitchell shampoo and conditioner, if I can be that shallow. They also have a nice breakfast buffet.

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portland, or
Level Contributor
45 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Residence Inns are one of my favorite places to stay in the U.S. But the Residence Inn in Greenville was disappointing. There were many maintenance issues, starting with the rooms we reserved not being available because of a sprinkler incident flooding them. Then the electrical system had a problem and the alarm (sound and lights) went off frequently. The elevator... More 

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Columbia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 23, 2015

This hotel was wonderful. Friendly staff and very clean rooms. Keep up the good work. Good breakfast in morning. Housekeeping was great, nice pool. Next time in Greenville I will be staying at this hotel.

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Columbia
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed June 20, 2015

I checked into this hotelier a two nights stay. At first appearance the staff was nice. After staying the first night I had a Dr Jekyll and Mr Hyde experience. My rate was increased and the staff was unreasonable about trying to resolve the issue. I had to contact the customer care line who were kind and promised to help... More 

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GSPRI, Manager at Residence Inn Greenville-Spartanburg Airport, responded to this review

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for your check in experience. I have spoken with my staff to ensure that we are giving our guesst the guest experience they know Marriott can give. I have also... More 

Atlanta, Georgia
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed May 12, 2015

the room we had (102) seemed fairly clean - needs some carpet work. But the real issue is the bed and the air conditioning. The Bed must be 20 years old and the mattress pad is nothing more than a formerly quilted piece of material that fits some other bed than the one we had. And the sheets were like... More 

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GSPRI, Manager at Residence Inn Greenville-Spartanburg Airport, responded to this review

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the AC unit as well as the mattress. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected... More 

DC
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed May 5, 2015

My wife and I were on the road for many hours and it was getting late. We were heading to Fort Benning, Ga, for a surprise visit to see two of our grand children. I was starting to get very tired and we were traveling with our small dog. We called the hotel and spoke with Karina who at first... More 

Was this review helpful? Yes 2
Harlingen, Texas
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed May 4, 2015

For $300 a night, we expected a better quality room. We were in a two room suite. One of the bed frames is broken, so the bed sinks in. In the bathroom, the shelf is coming off the wall. Both interior door locks fell off the door. One of the toilets is loose as it is not grounded properly. Cable... More 

Was this review helpful? Yes 1
GSPRI, Manager at Residence Inn Greenville-Spartanburg Airport, responded to this review

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. Upholding our commitment to provide a memorable... More 

Southern Fl
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed March 19, 2015

I loved everything about the hotel; location was perfect to restaurants, mall, and downtown... room was large and clean... staff was better than wonderful! First of all, I must point out that CAROL at the front desk was AMAZING and even more AMAZING. I had questions before the trip and lots of questions about the area once we arrived, and... More 

Was this review helpful? Yes 6
GSPRI, Manager at Residence Inn Greenville-Spartanburg Airport, responded to this review

Dear BARBARA, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Residence Inn Greenville-Spartanburg Airport. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the cleaniness issue... More 

Greenville, South Carolina
Level Contributor
74 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
5 of 5 stars Reviewed March 10, 2015

We stay at Marriott Residence Inn regularly when we travel, and never did I imagine that we would have to end up living in one for 3 and 1/2 weeks after a house fire. You can't imagine how exhausted and discouraged we were during the time we were there, but the staff were so kind, considerate, and helpful that it... More 

Was this review helpful? Yes 3
Madill, Oklahoma
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed February 19, 2015

I stayed at this place for a couple of weeks while on a business trip, and I can tell you that this place is top notch. The staff is so friendly, I felt right at home. They really go above and beyond to make your stay the best it can be. Jeremy, the Director of Sales was very helpful and... More 

Was this review helpful? Yes 2
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