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Sleep Inn at TD Convention Center

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231 N Pleasantburg Drive, Greenville, SC 29607
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Sleep Inn at TD Convention Center
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Sleep Inn at TD Convention Center
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47 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Forest, Virginia
Level Contributor
93 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed 1 week ago

When I booked this property, I did so reluctantly based on the mixed reviews. The other properties in town I have previously stayed in were either booked up or had rates jacked up above normal for some reason. When I travel, I prefer something other than a bed or office-type chair to sit in while watching TV so when I... More 

Was this review helpful? Yes
Jeanne M, Manager at Sleep Inn at TD Convention Center, responded to this review

We thank for the no holds barred evaluation of your room, it is always useful not only to other travelers but also to the properties to know just what our guests think of our property. I hope that you will consider using our property the next time you are in Greenville. More 

Hilton Head, South Carolina
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
1 of 5 stars Reviewed 1 week ago

I am at whit's end and have lost most all faith in public reviews of both restaurants and now hotels. Why can't people be both honest and write something without emotion? This place is HORRIBLE. Rated 4 1/2 stars. Really? The check in took 9 minutes (I looked at my watch). Upon exiting the elevator on the 3rd floor, I... More 

Was this review helpful? Yes
Jeanne M, Manager at Sleep Inn at TD Convention Center, responded to this review

We are sorry that we failed to meet your expectations, it is our aim to provide our guests with a safe clean room at a reasonable price. More 

Greenville, South Carolina
1 review
5 of 5 stars Reviewed 3 weeks ago

This room was decorated very well, and one of the nicest rooms I've stayed at in a very long time! Very clean!!! The bathroom was immaculate and the shower was very big! There was nothing out of place

Was this review helpful? Yes
Jeanne M, Manager at Sleep Inn at TD Convention Center, responded to this review

Thank you for taking the time to write a review of our property. It is nice to see that the work that has been put into renovating our property is being so well received by our guests. We hope that the next time that you need a place to stay in Greenville, SC you will choose our hotel. More 

Catonsville, Maryland
1 of 5 stars Reviewed 3 weeks ago

When I research this hotel, it was given a 4.1 rating---this hotel is horrible. The customer service going in was good because they wanted the money. Going out the staff was horrible. The room was clean to walk in but there was bites from something on my feet and I was afraid to sleep in the bed so I slept... More 

Was this review helpful? Yes
Jeanne M, Manager at Sleep Inn at TD Convention Center, responded to this review

Thank you for taking the time to write a review. Your comments are essential to educate our staff about good and bad service. We will ensure your feedback will be given to all. I apologize for your bad experience, and we hope to be able to welcome you back on a return visit to Greenville, South Carolina. More 

Level Contributor
13 reviews
4 of 5 stars Reviewed June 15, 2015

This was a great place to stay. It had been updated some. The room was nice. The staff were friendly and helpful. We enjoyed our stay and recommend this hotel. The hotel is just a few minutes from downtown and much less expensive than downtown hotels.

Was this review helpful? Yes
Jeanne M, Manager at Sleep Inn at TD Convention Center, responded to this review

Thank you for taking the time to write a review of our property. As you mentioned the property has been updated some. We are continuing to update our rooms with new carpet, tile, furnishings, and our new Sleep Inn "Design to Dream" interior design. We hope that you will return to visit us when this is completed. Thank you More 

Greenville, South Carolina
1 review
5 of 5 stars Reviewed June 7, 2015

Clean rooms, staff were very friendly and helpful. Managers were especially courteous. Location close to downtown Greenville and reasonably priced too. Would definitely recommend to anyone wanting good, comfortable stay.

Was this review helpful? Yes
Jeanne M, Manager at Sleep Inn at TD Convention Center, responded to this review

Thank you for taking the time to write a review for the Sleep Inn @ TD Convention Center. We appreciate all comments that are recieved and we look foward to seeing you the next time you are in town. Thanks Jeanne More 

MANSFIELD
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 25, 2015

We were in town for one night to attend a high school class reunion. Just needed a clean, safe place to spend the night. Our room was small with one queen bed but clean and in good shape. The front desk staff and house keepers were pleasant and helpful. A refrigerator and microwave were provided but not needed. The breakfast... More 

Was this review helpful? Yes
Jeanne M, Manager at Sleep Inn at TD Convention Center, responded to this review

Thank you for taking the time to let us know what we are doing right. It is always nice to here good things about our property. It is the aim of Sleep Inn to meet the needs of our guests in a polite cheerful manner. We hope that the next time you are in Greenville you will stay with us... More 

Anchorage, Alaska
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed May 19, 2015

The quality was not what have been accustomed to at Sleep Inns. It is an old property in a not very good area. It is close to interstate. The only good thing about our stay was the shower, good water pressure. The commode would not flush, bedding needed to be replaced. The room itself was very small. Had a microwave... More 

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Greenville, South Carolina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 8, 2015

Booked through Priceline. Was given a third floor smoking. No attempt to deodorize the room. The queen bed was thin and it sank in the middle. Woke up early 4am and got out of there. I really didn't want to stick around. Maybe the stick Priceline customers in a crappy room. I had rather they just stay off the discount... More 

Was this review helpful? Yes
Jeanne M, Manager at Sleep Inn at TD Convention Center, responded to this review

I am sorry that you felt we were treating you poorly. It is never our intention for any guest to feel that we do not value them. Our housekeeping staff does try to remove the odors of smoke from our smoking rooms and third floor generally. We will be looking into getting a different room deodorizer to improve the condition... More 

2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed April 21, 2015 via mobile

My husband, dog, and I booked this hotel online on our way from Gulfport Mississippi, to Virginia Beach for a military move. It seemed nice in the pictures but when we arrived it was another story. They didn't realize we had a dog so they changed our room upon check in, which was no big deal...until we got to the... More 

Was this review helpful? Yes 1
Jeanne M, Manager at Sleep Inn at TD Convention Center, responded to this review

I am sorry to hear that we failed to meet your expectations. We do take our guest comments very seriously because they allow us to know where we need to improve in the eyes of our guest. Thank you for taking the time to write this review. Thanks Jeanne More 

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