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Extended Stay America - Greenville - Haywood Mall

2.0 of 5
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530 Woods Lake Road, Greenville, SC 29607 (Formerly Studio Plus Deluxe Studios )
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Extended Stay America - Greenville - Haywood Mall
Best prices for: 1 room 1 guest
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Ranked #37 of 61 Hotels in Greenville
A recent review
5 of 5 stars reviewed 2 weeks ago
MJames73 Greenville, South Carolina
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45 reviews from our community

Traveler rating
    16
    7
    9
    4
    9
See reviews for
10
6
11
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Greenville, South Carolina
1 review
5 of 5 stars Reviewed 2 weeks ago

We have been at this property for 2 weeks. The staff is amazing and goes out of their way to help any way they can. The rooms are quiet, clean and spacious. They have complimentary coffee and grab & go breakfast. It was a home away from home!

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Manager_11525, General Manager at Extended Stay America - Greenville - Haywood Mall, responded to this review

I want to thank you for taking the time to post a review of your stay. I'm glad that you are having such a wonderful stay with us. I truly appreciate your kind comments regarding our staff and the service they provide. Thank you again for posting your review. I do hope that you will return to our hotel, or... More 

Springfield, Missouri
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 2, 2015

Located in a great place, lots of amenities nearby. All the facilities were extremely clean. I enjoyed the room quite a bit, more than enough space, especially compared to what I'm used to. The staff were extremely courteous and informative. Overall I must say if I came through Greenville again I'd stay here. I'm quite OCD in some regards but... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Greenville - Haywood Mall, responded to this review

Alexander - Thank you for taking the time to write a review of your stay. I truly appreciate your comments regarding the cleanliness of our property. Thank you again for your kind words. Our staff would love to provide you with another comfortable stay in the future. More 

1 review
5 of 5 stars Reviewed January 21, 2015

We have been here for 6 months and have really enjoyed our time here . We have stayed a couple other places in the same price range and definately have liked it here the most . If you stay in the summer you can't beat having a pool. If they would keep the pool open like 2 weeks past Labor... More 

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Manager_11525, General Manager at Extended Stay America - Greenville - Haywood Mall, responded to this review

I appreciate you taking the time to write such a positive review. I'm so pleased to hear that our team is fulfilling your expectations. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. More 

Houston, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 16, 2014

My partner and I stayed at this Extended Stay for about a month while getting settled in the area, and we were very pleased! For the same price as other Extended Stays, here we got an entire suite for our stay. Good location, felt safe and convenient to shopping and food. Staff was friendly and helpful, especially the manager. Room... More 

Was this review helpful? Yes 1
Manager_11525, Manager at Extended Stay America - Greenville - Haywood Mall, responded to this review

Thank you so much for sharing your experience with us. I'm so pleased to hear that your stay with us was a great one. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future. More 

Atlanta, Georgia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 12, 2014

I have stayed at this property before the new staff is great the property is a little dated but no issues found! The price is a little high on their site, but booked 3rd party for a great price. Over all if you want a nice clean place to stay in a great area this is the place to stay!

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Manager_11525, General Manager at Extended Stay America - Greenville - Haywood Mall, responded to this review

The team and I appreciate your kind remarks. It's great to hear that our property and team met your expectations. I am glad to read that your room was clean and that you had no issues during your stay. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back... More 

Greenville, South Carolina
1 review
1 of 5 stars Reviewed November 7, 2014

got a room on line with there web site and when I got there the front desk told me there was nothing in my name when there was I had to pay a cab to sit some where till I could find a place to stay worst place ever

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 11, 2014

this hotel is not worth the money....this will be my 1st and last time with this chain 1. room was large 2. bed very comfortable 3.needs renovating very bad, 4. shower was filthy with mold.. 5. took photos with cell and took to the front desk all i got was sorry will send house keeping but tols her not to... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Greenville - Haywood Mall, responded to this review

Thank you for your recent review of your stay. We appreciate the kind comments about the room size and bed comfort; however, we apologize that your shower had cleanliness issues. As this hotel’s manager, I can assure you that I have reviewed our cleanliness procedures and standards with our housekeeping staff to ensure that your experience is not repeated. We... More 

Raleigh, NC
Contributor
15 reviews 15 reviews
12 hotel reviews
53 helpful votes 53 helpful votes
1 of 5 stars Reviewed September 28, 2014

We chose this property because my son haas food allergies & being able to cook our own meals is important. The property is dated, in need of remodeling & the hallways & lobby reek of cigarette smoke. Thankfully our room did not. The room was reasonably clean although the kitchen walls are yucky - I am assuming they are stained.... More 

Was this review helpful? Yes
Contributor
20 reviews 20 reviews
16 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed September 20, 2014

The best part was the size of the room. The odd thing was that there was a full kitchen with just a dish towel-no cups, plates, flatware, etc. Luckily we had 2 travel mugs for coffee. Also did not notice there wasn't an elevator and the trek up 3 flights of stairs wasn't easy with luggage. PS: The front desk... More 

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Manager_11525, General Manager at Extended Stay America - Greenville - Haywood Mall, responded to this review

Thank you for taking the time to provide feedback on your stay. I appreciate your comments about your spacious room and helpful staff; however, I am sorry to read that our in-room kitchen amenities did not meet your expectations. We do provide dishes and cookware upon request free of charge. I apologize if that was not communicated to you at... More 

Pittstown, New Jersey
Top Contributor
134 reviews 134 reviews
42 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed July 9, 2014

Well, I have mixed feelings. I stayed year one night for business meetings in the city. Clearly a convenient location only a minute or two from I385 taking you straight into the city. Numerous restaurants arguably walking distance from the hotel. The Haywood Mall arguably is also walking distance. The desk clerk was very good -- efficient, and friendly. Even... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Greenville - Haywood Mall, responded to this review

Thank you for taking the time to write a review of your stay. We are glad you found us conveniently located and our staff friendly; however, we are very sorry for the condition of your room and the public spaces. We will be working with our housekeeping staff to ensure that all areas of our hotel are cleaned to our... More 

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