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TownePlace Suites Greenville Haywood Mall

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75 Mall Connector Road, Greenville, SC 29607
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TownePlace Suites Greenville Haywood Mall
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85 Reviews from our TripAdvisor Community

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Level Contributor
150 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed December 19, 2015 via mobile

Stayed for one night while on business. It is kinda off the beaten path. Clean. Paper thin walls. I heard the couple in the next room partying all night. The grounds are meticulous. Breakfast area does not have enough seating. The oatmeal was not cooked but an apology was given. This hotel is close to 85. Close to Rio Brazilian... More 

Helpful?
Thank RN4matix
Rita V, Manager at TownePlace Suites Greenville Haywood Mall, responded to this review

Thank you for your feedback on TownePlace Suites. We really appreciate our guests taking the time to respond, good and/or bad. We want our guests to feel like they're at home when staying with us. We are committed to the success of our hotel. We look forward to seeing you again in the future. Have a wonderful day!! Laura Perry... More 

Florence, South Carolina
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed November 25, 2015

Just about everything that could go wrong in a stay did. Slow check-in, powe failure, room stinking from prior customer cigarette smoke, slow wifi and dim dark hallways. I stay 65-75 nights in Marriott properties but would not again in this one.

Helpful?
Thank 906R2013
Rita V, Manager at TownePlace Suites Greenville Haywood Mall, responded to this review

Thank you for sharing your comments with us. I am so sorry to hear about your experience. The power outage on Novemeber 7th was due to malicious damage to Duke Powers equipment. It effected about 150 -200 homes / businesses. Our facility is non smoking and yet again someone smoked. I am so so sorry, I know how frustrating this... More 

Lake Elsinore, California, Usa
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed November 13, 2015

Very clean, was passing through Greenville and used Marriott points to stay here. Had a small kitchen, desk and the folks at the front desk were super friendly. Even the staf we ran into in the halls were friendly. Highly recommend.

Helpful?
Thank Jim S
Rita V, General Manager at TownePlace Suites Greenville Haywood Mall, responded to this review

We are delighted that you stopped by. I will make sure to share your kind comments to the super friendly staff. The team truly enjoys their jobs, hospitality is what we do. :-) Safe travels to you, Rita More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 20, 2015 via mobile

My name is a good time to time . I have been in a while back and forth between the two of the most important thing is that the company . the only thing that I have a great day . it will take place in the morning of my own business and leisure travelers to the next few days

Helpful?
Thank ميثم ا
Rita V, Manager at TownePlace Suites Greenville Haywood Mall, responded to this review

Thank you for sharing, it sounds like you had a great stay! We hope you come to see us, Rita More 

Eastern US
Level Contributor
63 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed September 29, 2015 via mobile

The staff here was WONDERFUL! Everyone made it seem like they were welcoming you home and not just a guest at their workplace. (And we have never been to this hotel before!) If they all don't enjoy their jobs, they are darned good at faking it! Nicki at the front desk and Tanya the breakfast lady especially stood out as... More 

Helpful?
Thank Nixie-USA
Rita V, Manager at TownePlace Suites Greenville Haywood Mall, responded to this review

I have shared your comments with the Queens of hospitality! They love their titles. We are so delighted that we could serve you. At Your Service, Rita (the proud manager) More 

Columbia, South Carolina
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed September 21, 2015

We prefer staying at suite type hotels due to the space and layout of the rooms. We have stayed at other TownePlace Suites. We like having a couch, small kitchen area and a desk. While this hotel provided these amenities, the bathroom could use some additional cleaning. The tile floor showed someone else's footprints and the towels were a little... More 

Helpful?
Thank Leslie W
Rita V, Manager at TownePlace Suites Greenville Haywood Mall, responded to this review

Hello. I am very glad we appeal to your needs as hotel. I am sorry to hear about your breakfast experience. We also appeal to groups and businesses and sometimes they fill our breakfast area. I addressed housekeeping about the footprint and linen in the bathroom. If you would like to discuss your stay, please e-mail me at tps.gspts.agm@marriott.com. I... More 

Guyton, Georgia
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed September 15, 2015

Room was clean and nice and overall shape of hotel was ok. Pool was small and the pool area was small as well. The breakfast area was REALLY SMALL and they say you get a full breakfast but it is not. It is a continental breakfast at the most. The front desk staff was really friendly and helpful though so... More 

Helpful?
Thank dstevens24
Rita V, General Manager at TownePlace Suites Greenville Haywood Mall, responded to this review

Thank you so much for staying with usand sharing about your expeiernce. I am so happy that you give my team thumbs up! We truly enjoy serving our guest. The breakfast area was added last year; it was the only (found space) without shrinking other areas of the hotel. I do hope you will allow us to serve you again... More 

Level Contributor
39 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 13, 2015

Townplace Suites in Greenville, near to Haywood Mall but also near to Route 385 which gives access to travel in many directions. Room was clean, staff friendly and helpful. Will stay there anytime! Also good location to head to many restaurants in the area.

Helpful?
Thank John L
Rita V, Manager at TownePlace Suites Greenville Haywood Mall, responded to this review

Thank you for staying with us at TownePlace Suites. I am glad we could make your stay a pleasant one. We love to make our guests feel at home and love to see them return. We hope to see you again in the future and if there is anything we can do for you, please let us know. Have a... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed August 4, 2015 via mobile

Helpful and friendly staff. Very clean rooms. We have stayed at this hotel twice. I love that it is close to the mall and Bob Jones University. We plan to stay at this hotel in the future. The staff was helpful when we had questions about the food, due to the fact that some members of our family have food... More 

Helpful?
Thank ddgirl900
Rita V, Manager at TownePlace Suites Greenville Haywood Mall, responded to this review

Thank you for staying with us at TPS. We are extremely happy your stay was enjoyable. Our staff really does care about our guests and there needs. We look forward to seeing you again. Have a great day! Laura More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 3, 2015 via mobile

Our softball team stayed here for a week while in town for an ASA National tournament. My experience was excellent from the group reservations with Marrianne to the week stay. Rooms were very clean, beds were comfortable, and amenities were great. Above all the staff was amazing. Everyone always had a smile on their face and were extremely helpful with... More 

Helpful?
Thank Tracey L
Rita V, Manager at TownePlace Suites Greenville Haywood Mall, responded to this review

Thank you for staying with us at TownePlace Suites. We also enjoyed your stay. We hope to see you again for the next conference. I really looked forward to coming to work while you were staying at our hotel. Have a great day!!! Laura V Perry More 

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