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Homewood Suites by Hilton - Greenville

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102 Carolina Point Pkwy, Greenville, SC 29607
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Homewood Suites by Hilton - Greenville
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Homewood Suites by Hilton - Greenville
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256 reviews from our community

Traveler rating
    175
    59
    16
    4
    2
See reviews for
92
53
11
83
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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There are newer reviews for Homewood Suites by Hilton - Greenville
See the most recent reviews
Miami, Florida
Contributor
13 reviews 13 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 26, 2014

I just completed a 3 night stay at the Homewood Suites over Christmas. We had no issues with our room, and found the kitchen and amenities a nice touch when I needed to prepare a dish to take to family dinner. The only thing that would align more with other hotels of this caliber would be to extend the breakfast... More 

Was this review helpful? Yes
Joe F, General Manager at Homewood Suites by Hilton - Greenville, responded to this review

Dear Guest We appreciate you taking the time to leave us a review regarding your recent stay with us! I was sorry to hear that you would not stay with us again, but I completely understand that some travelers have different needs when it comes to the amenities such as the size of the fitness center. We will absolutely take... More 

Connecticut, United States
1 review
4 of 5 stars Reviewed December 23, 2014

I stay at this hotel regularly and noticed the silverware and plates are no longer used at breakfast and dinner, but plastic plates and utensils. This gives a sense of cheapness and doesn't make one feel at home. Not too mention, how does this align with hotel's programs that are environmentally friendly?

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Joe F, General Manager at Homewood Suites by Hilton - Greenville, responded to this review

Dear Christopher I would like to personally apologize for the experience you had with our breakfast/evening reception amenities. I can assure you that we do still use real glassware and dinnerware. We have been doing some additional training with our staff members; this training combined with the fact that our dishwasher was being repaired, caused us to have to use... More 

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 18, 2014

I stayed here along with three girlfriends for a Christmas shopping trip. This hotel was WONDERFUL; clean, comfortable and so many amenities, but the best part was the STAFF. From the desk clerk to the grounds crew, from the housekeepers to the manager, from the breakfast staff to ...well, ALL the staff members were outstanding! They were so friendly and... More 

Was this review helpful? Yes
Joe F, General Manager at Homewood Suites by Hilton - Greenville, responded to this review

Dear Guest It was great to read your review regarding the level of service you recieved during your stay with us! I appreciate all feedback from guests as it allows us to continue to improve and get better, but it's alway's nice to hear that your staff is really embracing the service culture that we are creating here at the... More 

Greenville, SC, United States
1 review
5 of 5 stars Reviewed December 15, 2014

Our family loved staying here! It was so clean and cozy, and it had everything that we needed to feel at "home". We plan to stay here each time that we are in Greenville for an overnight visit. We had a great time from check-in to check-out. The staff is extremely kind and helpful.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Joe F, General Manager at Homewood Suites by Hilton - Greenville, responded to this review

Dear Guest We truly enjoyed having you as our guest, and appreciate your business. We know that there are many choices when it comes to staying in a hotel, and we never take a guest for granted. Thank you for taking the time to submit a review regarding your recent stay and please let us know when we can assist... More 

Greenwood, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 13, 2014

The Homewood Suites in Greenville has nice apartment like rooms with working kitchen appliances for those who don't want to go out to get food from a restaurant. The hotel is located in walking distance of a grocery store but if you do feel like eating out several restaurants. The staff were very nice and helpful. And the hotel overall... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Joe F, General Manager at Homewood Suites by Hilton - Greenville, responded to this review

Dear Guest It was a pleasure being able to serve you during your stay with us! I'm happy that you found our location convienant and the hotel clean. We truly appreciate your business and look forward to the opportunity to serve you again! Sincerely Joe Freyer General Manager More 

San Diego, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 7, 2014

I was on business travel from California and I had a 2 month stay at the Homewood Suites in Greenville. My experience was excellent. I dealt mainly with Mintoria, Jennifer and Andrew and their service and hospitality was very welcoming. My hat is off to Andrew as he went out of his way to make my stay a great one.... More 

Was this review helpful? Yes 1
Joe F, General Manager at Homewood Suites by Hilton - Greenville, responded to this review

Dear Guest We truly appreciate you taking the time to submit a review regarding your recent stay with us! It was a pleasure to hear that you enjoyed the hotel and we were able to exceed your expectations with our service. Andrew is a great team member who is always willing to connect with our guests to go above and... More 

Senior Contributor
42 reviews 42 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 16, 2014 via mobile

just stayed here, we had two rooms. The staff was very friendly and helpful. The lobby and breakfast room are very warm and comfortable. It was cold so they had the fireplace on. The rooms were very clean, comfortable and spacious. The breakfast was pretty good. The sausage and eggs could have been warmer and there was no toaster. However... More 

Was this review helpful? Yes 1
Joe F, General Manager at Homewood Suites by Hilton - Greenville, responded to this review

We thank you so much for being a great guest and staying with us here at Homewood Suites Greenville! We have all the comforts of home including a nice warm fire place for those chilly falls days for our guests to relax inside our lodge. We offer a full complimentary breakfast each morning to start your morning off great. We... More 

Charleston, South Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 14, 2014

Good afternoon. My name is Thomas Nix I’m a Director for Charleston County Human Services Commission in Charleston SC. Last week, (11/4-11/7/14), several members of our agency, including myself, spent four days and three nights there while attending our Fall Conference in Greenville. At check in we met Andrew, what an great guy, huge smile every time we had interaction... More 

Was this review helpful? Yes 1
Joe F, General Manager at Homewood Suites by Hilton - Greenville, responded to this review

Greetings Mr. Nix! We are delighted you had a great stay and thank you very much for taking time to let us know how our team at Homewood Suited Greenville made you feel at home! It was our pleasure to meet you and have you as our guests at our hotel and provide you with the best services. Our team... More 

Indiana
Top Contributor
71 reviews 71 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 11, 2014

The beds here were comfortable, and my husband and I really require that because of health issues. The pillows were plentiful and soft. The room was clean. There were two rooms, one with a fold out, that my adult children said was comfortable. The room was quiet. The breakfast was typical, but good. The night desk clerk, Andrew was his... More 

Was this review helpful? Yes 1
Joe F, Manager at Homewood Suites by Hilton - Greenville, responded to this review

We are delighted that your family stayed with us and had a great stay. Homewood Suites Greenville provides full spacious suites for you to relax and have plenty of space. Our one bedroom suites have a large separate living room separated with the bedroom area. This is great for families and you have two televisions in these suites. We offer... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 5, 2014

I emailed that I will be late checking in around 8:00PM I got there an hour later then planned. The employee made a joke of the fact I was an hour late, which shows me they were expecting me. I had check while reserving room on the net that I wanted a smokinig roon as I do sometimes smoke cigars.... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Joe F, General Manager at Homewood Suites by Hilton - Greenville, responded to this review

We thank you so much for being a great guest and thank you for your valuable feedback. Our dedicated team members are working hard to provide the best service for your stay. It was our pleasure to wait for you and happy you enjoyed your stay. Your comfort is very important and want you to feel at ho me. We... More 

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