We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Red Roof Inn Florence - Civic Center

2690 David McLeod Boulevard, I-95 at I-20, Exit #160, Florence, SC 29501
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Red Roof Inn Florence - Civic Center
Professional photos View all
Browse nearby
Red Roof Inn Florence - Civic Center
Write a Review

219 reviews from our community

Traveler rating
    54
    81
    40
    27
    17
See reviews for
72
59
35
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • Any
English first
  • All months
    (219)
  • Mar-May only
    (49)
  • Jun-Aug only
    (50)
  • Sep-Nov only
    (57)
  • Dec-Feb only
    (63)
All months
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW via mobile

Florence was about 1/2 way from our home base to our FL destination. This dog friendly hotel was the perfect place to grab some sleep. Room was clean and updated. Staff was friendly. Just what we needed to get a good nights sleep at a reasonable price.

Was this review helpful? Yes
District of Columbia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

My sister (who lives in Florence) reserved a room for me as I was traveling to Florence for a funeral service. I requested an early check-in and was told if the room is available it would be fine. I called 30 mins before arriving to the hotel...when I got to the front desk I spoke with Niesha and told her... More 

Was this review helpful? Yes 1
Tia S, General Manager at Red Roof Inn Florence - Civic Center, responded to this review

I would like to apologize for the poor service that you received from Niesha during your stay her at the Red Roof Inn Florence, SC. I would like to thank you for bring this to my attention and corrective actions will be done immediately to prevent this becoming an issue in the future. Please know that I appreciate your business... More 

Worcester, Massachusetts
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

My husband and I were returning from Florida and booked a night at the Red Roof Inn. We chose this motel because it is pet friendly. I wasn't in it 5 minutes when a housekeeper unlocked the door and entered without knocking which startled me. She apologized though and left an xtra hand towel I did not order. I had... More 

Was this review helpful? Yes 1
Tia S, General Manager at Red Roof Inn Florence - Civic Center, responded to this review

I would like apologize for the issue that you had in your guest room doing your recent visit to the Red Roof Inn Florence. This incident is not normal for a stay here, and I am making corrective measures immediately so that this never happens again to future guest. Once again thank you for your review, and I hope that... More 

Mount Pleasant, South Carolina
1 review
4 of 5 stars Reviewed 4 weeks ago

This is a great hotel for those on a budget. The rooms are clean and the staff is fabulous. I stay frequently due to business endeavors. Antuwan always greets me with a smile and by my name. He knows my specifications on my room and makes checking in a breeze.

Was this review helpful? Yes
Tia S, General Manager at Red Roof Inn Florence - Civic Center, responded to this review

I would like to thank you for your recent review of the Red Roof Inn Florence. I am glad that Antuwan always greets you with all your needs. We appreciate your business and look forward to your next visit. Sincerely, Tia Smalls General Manager Red Roof Inn Florence, SC More 

Woodbridge, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 17, 2015

All I can say is go and stay for yourself, rate this hotel. I'm glad I didn't listen to the other reviews, but I experience a great time while I was there. Antuwan, at Red Roof #178 who was our Guest Server at the Front desk greeted us and treated us so nice. He has great customer service. He was... More 

Was this review helpful? Yes 1
Tia S, General Manager at Red Roof Inn Florence - Civic Center, responded to this review

I would like to thank you for your recent review of the Red Roof Inn Florence. I am glad that Antuwan as well as the rest of the staff were helpful and accommodating to your request. We appreciate your business and look forward to your next visit. Sincerely, Tia Smalls General Manager Red Roof Inn Florence, SC More 

Waynesville, North Carolina
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 3, 2015

In our opinion, this is the worst place in Florence to stay. We reserved a non-smoking room, and were made to sign an addendum stating that if we smoked in the room we would be charged an extra cleaning fee. When we got to the room, it smelled like an old ashtray, and the door jamb was broken like someone... More 

Was this review helpful? Yes 1
Tia S, General Manager at Red Roof Inn Florence - Civic Center, responded to this review

Thank you for sharing your comments. I must say this is quite out of the ordinary for this location. We do pride ourselves on clean, comfortable rooms with great service. I would like to discuss this unfortunate incident with you further since this was not brought to my attention. Please contact me directly 843.678.9000 in order for me to research... More 

1 review
3 of 5 stars Reviewed February 26, 2015

For the "passing through" traveler this place is fine. I stayed twice within one week (Feb, 2015) and the room was clean and quiet both times. You cannot beat the price, but my reason for choosing it was that it was at the halfway point of my journey.

Was this review helpful? Yes
Tia S, General Manager at Red Roof Inn Florence - Civic Center, responded to this review

I would like to thank you for your recent comments regarding your stay at the Red Roof Inn Florence. We appreciate your business and look forward to your next visit Sincerely, Tia Smalls General Manager Red Roof Inn Florence, SC More 

new york
Top Contributor
52 reviews 52 reviews
7 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed February 25, 2015

This motel is fine for what it's suppose to be...a place to stay the night while traveling to other locales. Nothing fancy, but it's clean and the beds are comfortable. There is free wifi and our room was very quiet. Ask to be in the back building if possible.

Was this review helpful? Yes 1
Tia S, General Manager at Red Roof Inn Florence - Civic Center, responded to this review

I would like to thank you for your recent comments regarding your stay at the Red Roof Inn Florence. We appreciate your business and look forward to your next visit Sincerely, Tia Smalls General Manager Red Roof Inn Florence, SC More 

Coastal South Carolina, South Carolina
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 20, 2015

stayed here once and had no problems, stayed for the SecoND time and had the worst experience ever. The door to the room was open when I checked in which I thought was weird. I couldn't call the front desk because the phone doesn't work. I didn't wanna walk in the cold all the way to the front desk and... More 

Was this review helpful? Yes 1
Tia S, General Manager at Red Roof Inn Florence - Civic Center, responded to this review

I would like apologize for your terrible stay here at the Red Roof Inn Florence. I appreciate you taking the time to tell me about your experience. Corrective actions will be taken with my staff so that this does not happen again in the future. I wish you would give us another try, we appreciate your business. Sincerely, Tia Smalls... More 

Bangor, Maine
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 7, 2015

We spent the night of 1/30/15 in Florence, on our 2-day journey from SW Florida to our home in Maine.. The top bed sheet had a stain (like the sheet hadn't been changed), there were several large, deep red colored stains on the carpet - like a murder occurred there. There was dust and human hair in many areas of... More 

Was this review helpful? Yes
Tia S, General Manager at Red Roof Inn Florence - Civic Center, responded to this review

I would like apologize for your terrible stay here at the Red Roof Inn Florence. This incident is something out of the ordinary, and I appreciate you taking the time to tell me about your experience. Corrective actions will be taken with my staff so that this does not happen again in the future. I wish you would give us... More 

Questions? Get answers from hotel staff and past guests. Ask a question

33 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (24)
Viewed
Family/play areas (1)
Viewed
Dining (1)
Viewed
Hotel & grounds (1)
Viewed
Room/suite (5)
Viewed
Other (16)

Management photos: Courtesy of the property manager

Viewed
All management photos (9)
Viewed
Bathroom (1)
Viewed
Hotel & grounds (1)
Viewed
Room/suite (7)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question