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All 38 Florence hotels

Red Roof Inn Florence - Civic Center

2.0 of 5 Hotel   |   2690 David McLeod Boulevard, I-95 at I-20, Exit #160, Florence, SC 29501
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Red Roof Inn Florence - Civic Center
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67%
Ranked #17 of 38 hotels in Florence
A recent review
4 of 5 stars reviewed 3 weeks ago
travelmikewv
  • Reviews (188)
  • Photos (20)
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188 people have reviewed this hotel

Traveler rating
    49
    72
    32
    24
    11
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64
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28
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • Any
English first
Seminole, Florida
Senior Contributor
36 reviews 36 reviews
4 hotel reviews
62 helpful votes 62 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Checked in and was given an upstairs room. The air conditioner ran for a couple of hours but did not cool room. Asked at the desk and the clerk looked on here computer and announced that it was working. I mentioned it in the morning at check out and was told that they would look into it. Not a word... More

Was this review helpful? Yes
Tia S, General Manager at Red Roof Inn Florence - Civic Center, responded to this review

Thank you for taking the time to share your comments about your recent stay at the Red Roof Inn Florence.. I am very disappointed that my staff did not meet your expectations, and I am sorry about the issue with your guest room air conditioner. This is not the way I would like for a guest to leave this property... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

Woman at desk wouldn't accept our coupon from interstate book, even though the place was not busy. Sink wouldn't drain. Bathroom is really small and hot. There are no restaurants nearby. Bed was clean and comfortable. Coffee was good. Looks nasty outside ...but clean.

Was this review helpful? Yes 1
Tia S, General Manager at Red Roof Inn Florence - Civic Center, responded to this review

Thank you for your comments about your recent stay at the Red Roof Inn Florence. I would like to apologize about not having a room available for the advertised coupon rate. I would also like to thank you for bring to my attention about the guest room issues and I will addressed these issues immediately with my staff. We hope... More

Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed June 12, 2014

We were traveling back to PA from Fl. We were driving for 15 hrs and were tired and decided to find a place to rest for the night. We saw the Red Roof Inn we liked that they advertised their rates in flashing lights. We drove around the building and it looked very nice from the outside. My husband and... More

Was this review helpful? Yes
Tia S, General Manager at Red Roof Inn Florence - Civic Center, responded to this review

Thanks you for your comments regarding your recent stay at that Red Roof Inn Florence. I am glad that you found the location of the hotel convenient for your traveling needs. We appreciate your business and look forward to your next stay. Sincerely, Tia Smalls General Manager Red Roof Inn Florence, SC More

Atlanta, Michigan
1 review
4 of 5 stars Reviewed June 9, 2014

Antuwan, at Red Roof #178 who was our Guest Server at the Front desk greeted us and treated us so nice. He has great customer service. He was very knowledgeable and willing to assist with all questions and needs. He explained the variety of rooms that were available for our stay. He informed us of the location of our room... More

Was this review helpful? Yes
Tia S, General Manager at Red Roof Inn Florence - Civic Center, responded to this review

Thank your for your comments about your stay at the Red Roof Inn Florence. I am glad that Antuwan was helpful in assisting you doing your stay. I am addressing the housekeeping staff not wearing uniforms immediately. Again thank you for bring this to my attention and we look forward to your next visit. Sincerely, Tia Smalls General Manager Red... More

Concord, North Carolina
2 reviews
2 of 5 stars Reviewed May 31, 2014

I was disappointment with my room this trip. My room hasn't been vacuumed. Food under the bed, bathroom floor not swept and toilet doesn't look cleaned. Desk help was very friendly and concerned. He tried to put me in another room but that room had a bad smell.

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Tia S, General Manager at Red Roof Inn Florence - Civic Center, responded to this review

Thank you for your recent review about the Red Roof Inn Florence. We are continuously working to improve our service. I apologize for your guest room not being vacuumed and toilet not being cleaned. I will address these concerns to ensure, it does not happen again. I hope that you will give us another chance to deliver the exceptional service... More

Manalapan, New Jersey
Contributor
20 reviews 20 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 28, 2014

We stopped on our way back to NJ. Motel was clean and quiet and most important was the fact it accepted pets. Convenient to I-95 and local restaurants , gas stations and shopping. Good location for NASCAR fans.

Was this review helpful? Yes 1
Tia S, General Manager at Red Roof Inn Florence - Civic Center, responded to this review

I would like to thank you for your recent review about the Red Roof Inn Florence. We appreciate our business and look forward to your next visit. Sincerely, Tia Smalls General Manager Red Roof Inn Florence, SC More

Norfolk, Virginia
Contributor
12 reviews 12 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 28, 2014

We have stayed at this hotel before and not crazy about it but since it was Memorial weekend and the other hotels that we normally stay at while in Florence (Comfort Suites) rates were higher we opted for this. We entered the room to see a pretty sizeable stain on the carpet. The fridge has minimal cooling to the point... More

Was this review helpful? Yes 1
Tia S, General Manager at Red Roof Inn Florence - Civic Center, responded to this review

Thank you for your recent review about the Red Roof Inn Florence. We are continuously working to improve our service. I apologize for the burn hole in your blanket and the guest room issues that you experienced during your stay. I will address these concerns to ensure, it does not happen again. I hope that you will give us another... More

Palm Coast, Florida
Contributor
14 reviews 14 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed May 26, 2014 via mobile

We have arrayed at this Red roof many times over the years as we travel the east coast 95 corridor. They have just renovated it and done a pretty good job. Clean rooms , with about the same number of carpet stains you'd find in a 4 star hotel. New bedding and linens. Microwave, mini fridge and flat screen TV... More

Was this review helpful? Yes 1
Tia S, General Manager at Red Roof Inn Florence - Civic Center, responded to this review

Thank you for your recent comments about your stay at the Red Roof Inn Florence. We appreciate your business and are glad that you have a chance to experience the newly renovated rooms. We look forward to your next visit. Sincerely, Tia Smalls General Manager Red Roof Inn Florence, SC More

Montreal, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 of 5 stars Reviewed May 15, 2014 via mobile

We have stayed here with our pets the last 3 years on our way and back from Florida. It is very convenient right off the 95 with a mall right across the road. This time the room was very clean. For us this is a perfect place to stay with our pets. There is no extra charge for them and... More

Was this review helpful? Yes
Tia S, General Manager at Red Roof Inn Florence - Civic Center, responded to this review

Thanks you for your comments regarding your recent stay at that Red Roof Inn Florence. I am glad that you found the location of the hotel convenient for your traveling needs. We appreciate your business and look forward to your next stay. Sincerely, Tia Smalls General Manager Red Roof Inn Florence, SC More

Cocoa Beach, Florida
2 reviews
5 of 5 stars Reviewed May 14, 2014

Clean modern room, very nice area, very good location, comfortable bed, good restaurants within walking distance. Can't get more for the price! I travel back and forth between VA and FL 5 or 6 times a year and this was the best motel I've stayed in recent years. i will be returning tomorrow night. I eat at Red Lobster or... More

Was this review helpful? Yes
Tia S, General Manager at Red Roof Inn Florence - Civic Center, responded to this review

Thank you for comments regarding your recent at the Red Roof Inn Florence. We appreciate your business and look forward to your next visit. Sincerely, Tia Smalls General Manager Red Roof Inn Florence, SC More

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Additional Information about Red Roof Inn Florence - Civic Center

Address: 2690 David McLeod Boulevard, I-95 at I-20, Exit #160, Florence, SC 29501
Location: United States > South Carolina > Florence
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Florence - Civic Center 2*
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Also Known As:
Red Roof Inn Florence Hotel Florence
Florence Red Roof Inn

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Amenities

Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Class
Number of rooms
112

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