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Red Roof Inn Florence - Civic Center

2690 David McLeod Boulevard, I-95 at I-20, Exit #160, Florence, SC 29501
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Red Roof Inn Florence - Civic Center
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Red Roof Inn Florence - Civic Center
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216 reviews from our community

Traveler rating
    54
    80
    40
    25
    17
See reviews for
71
57
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21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
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  • All months
    (216)
  • Mar-May only
    (46)
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    (50)
  • Sep-Nov only
    (57)
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    (63)
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Mount Pleasant, South Carolina
1 review
4 of 5 stars Reviewed 4 days ago NEW

This is a great hotel for those on a budget. The rooms are clean and the staff is fabulous. I stay frequently due to business endeavors. Antuwan always greets me with a smile and by my name. He knows my specifications on my room and makes checking in a breeze.

Was this review helpful? Yes
Tia S, General Manager at Red Roof Inn Florence - Civic Center, responded to this review

I would like to thank you for your recent review of the Red Roof Inn Florence. I am glad that Antuwan always greets you with all your needs. We appreciate your business and look forward to your next visit. Sincerely, Tia Smalls General Manager Red Roof Inn Florence, SC More 

Woodbridge, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

All I can say is go and stay for yourself, rate this hotel. I'm glad I didn't listen to the other reviews, but I experience a great time while I was there. Antuwan, at Red Roof #178 who was our Guest Server at the Front desk greeted us and treated us so nice. He has great customer service. He was... More 

Was this review helpful? Yes 1
Tia S, General Manager at Red Roof Inn Florence - Civic Center, responded to this review

I would like to thank you for your recent review of the Red Roof Inn Florence. I am glad that Antuwan as well as the rest of the staff were helpful and accommodating to your request. We appreciate your business and look forward to your next visit. Sincerely, Tia Smalls General Manager Red Roof Inn Florence, SC More 

Waynesville, North Carolina
1 review
1 of 5 stars Reviewed 3 weeks ago

In our opinion, this is the worst place in Florence to stay. We reserved a non-smoking room, and were made to sign an addendum stating that if we smoked in the room we would be charged an extra cleaning fee. When we got to the room, it smelled like an old ashtray, and the door jamb was broken like someone... More 

Was this review helpful? Yes
Tia S, General Manager at Red Roof Inn Florence - Civic Center, responded to this review

Thank you for sharing your comments. I must say this is quite out of the ordinary for this location. We do pride ourselves on clean, comfortable rooms with great service. I would like to discuss this unfortunate incident with you further since this was not brought to my attention. Please contact me directly 843.678.9000 in order for me to research... More 

1 review
3 of 5 stars Reviewed 4 weeks ago

For the "passing through" traveler this place is fine. I stayed twice within one week (Feb, 2015) and the room was clean and quiet both times. You cannot beat the price, but my reason for choosing it was that it was at the halfway point of my journey.

Was this review helpful? Yes
Tia S, General Manager at Red Roof Inn Florence - Civic Center, responded to this review

I would like to thank you for your recent comments regarding your stay at the Red Roof Inn Florence. We appreciate your business and look forward to your next visit Sincerely, Tia Smalls General Manager Red Roof Inn Florence, SC More 

new york
Senior Contributor
48 reviews 48 reviews
6 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This motel is fine for what it's suppose to be...a place to stay the night while traveling to other locales. Nothing fancy, but it's clean and the beds are comfortable. There is free wifi and our room was very quiet. Ask to be in the back building if possible.

Was this review helpful? Yes 1
Tia S, General Manager at Red Roof Inn Florence - Civic Center, responded to this review

I would like to thank you for your recent comments regarding your stay at the Red Roof Inn Florence. We appreciate your business and look forward to your next visit Sincerely, Tia Smalls General Manager Red Roof Inn Florence, SC More 

Coastal South Carolina, South Carolina
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 20, 2015

stayed here once and had no problems, stayed for the SecoND time and had the worst experience ever. The door to the room was open when I checked in which I thought was weird. I couldn't call the front desk because the phone doesn't work. I didn't wanna walk in the cold all the way to the front desk and... More 

Was this review helpful? Yes
Tia S, General Manager at Red Roof Inn Florence - Civic Center, responded to this review

I would like apologize for your terrible stay here at the Red Roof Inn Florence. I appreciate you taking the time to tell me about your experience. Corrective actions will be taken with my staff so that this does not happen again in the future. I wish you would give us another try, we appreciate your business. Sincerely, Tia Smalls... More 

Bangor, Maine
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 7, 2015

We spent the night of 1/30/15 in Florence, on our 2-day journey from SW Florida to our home in Maine.. The top bed sheet had a stain (like the sheet hadn't been changed), there were several large, deep red colored stains on the carpet - like a murder occurred there. There was dust and human hair in many areas of... More 

Was this review helpful? Yes
Tia S, General Manager at Red Roof Inn Florence - Civic Center, responded to this review

I would like apologize for your terrible stay here at the Red Roof Inn Florence. This incident is something out of the ordinary, and I appreciate you taking the time to tell me about your experience. Corrective actions will be taken with my staff so that this does not happen again in the future. I wish you would give us... More 

Salisbury, Massachusetts, United States
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 30, 2015

Clean room, friendly service, comfy bed, good tv. Not bad at all. We were pleasantly surprised. I think it had a fridge, can't remember if it offered a breakfast. It was quiet and we wanted to stop there again on the way home.

Was this review helpful? Yes 1
Tia S, General Manager at Red Roof Inn Florence - Civic Center, responded to this review

I would like to thank you for your comments regarding your recent stay at the Red Roof Inn Florence. We do have standard kings and double in addition to superior kings and deluxe doubles that have the micro fridge. We appreciate your business and look forward to your next visit. Sincerely, Tia Smalls General Manager Red Roof Inn Florence, SC More 

Media, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 29, 2015

Room appeared clean, bed and bath were generally fine but there were noticeable stains on the lower bed ruffle. Friendly staff at check in and check out. Convenient to I-95, gas stations and shopping. No breakfast.

Was this review helpful? Yes 1
Tia S, General Manager at Red Roof Inn Florence - Civic Center, responded to this review

I would to thank you for sharing your comment on your recent stay at the Red Roof Inn Florence. We appreciate your business and look forward you your next visit. Sincerely, Tia Smalls General Manager Red Roof Inn Florence, SC More 

Rochester
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 28, 2015

My father pass away and we have been staying here for the last two years when we go home for the fourth of July. I was disappointed when I enter my room to fine that. Everyone is nice, but that was not good. I always bring my own towels, sheets,and Lysol. I strip the bed, Lysol it down made up... More 

Was this review helpful? Yes
Tia S, General Manager at Red Roof Inn Florence - Civic Center, responded to this review

I would like to thank you for sharing your experience here at the Red Roof Inn Florence. I must say this is quite out of the ordinary for this location. We do pride ourselves on clean, comfortable rooms with great service. I appreciate your comments and hope you will give us another try in the near future. Sincerely, Tia Smalls... More 

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