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Red Roof Inn Florence - Civic Center

2690 David McLeod Boulevard, I-95 at I-20, Exit #160, Florence, SC 29501
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Red Roof Inn Florence - Civic Center
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Red Roof Inn Florence - Civic Center
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224 reviews from our community

Traveler rating
    56
    82
    40
    27
    19
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74
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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    (54)
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2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Once again staying at Red Roof Inn is one of our pleasures. Our room was clean and quite lovely, comfortable and peaceful. Also in this area, there are many high end hotels that are very expensive to stay in. Red Roof Inn stands tall with these hotels with a great value for budget conscious people. Antoine and all the employees... More 

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North Redington Beach, Florida
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Always time our trip from FL to New England/New England to FL so that we have one overnight each way! Waffle House right next door for breakfast, plenty of other restaurants (Olive Garden, Longhorn and Outback steak houses, etc.) for dinner, also within easy reach. Staff is friendly, and the rooms are constantly being upgraded.

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Boston, Massachusetts
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

This Red Roof is perfect for those MA to FL road trips! Very comfortable, great staff and located conveniently close to a variety of restaurants AND within a couple of miles from Starbucks. First floor disabled accommodations make it easy to walk the dogs. Modest cost for modest, adequate accommodations. Almost forgot, close to I 95.

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Tia S, General Manager at Red Roof Inn Florence - Civic Center, responded to this review

Thank you for your recent review about the Red Roof Inn Florence. We appreciate your business and look forward to your next visit. Sincerely, Tia Smalls General Manager Red Roof Inn Florence, SC More 

Pottsville, Pennsylvania
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 1 week ago

No fridge, no coffee maker, no microwave, air conditioning runs very loud, we had a toddler with us, we could not heat a meal for him. I didn't even take my clothes off to go to bed, non-smoking room stinks. Awful experience. I am not very picky but I will pass it by next time. This hotel didn't even have... More 

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Tia S, General Manager at Red Roof Inn Florence - Civic Center, responded to this review

I would to apologize about your recent stay at the Red Roof Inn Florence. We do offer the amenities that you requested, there just not available in all room types. The superior king and deluxe double rooms have the micro fridge as well as coffee maker in the room. The standard king and double do not. Also available in the... More 

Warrensburg, New York
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Let me preface this by saying that a month ago I stayed at another Red Roof somewhere in SC and had a similar experience. First off, the clerk added the safe charge, which is nothing but a scam. Most people in rushing to leave negelect to tell the clerk that they didn't use the safe and so get charged the... More 

Was this review helpful? Yes 1
Tia S, General Manager at Red Roof Inn Florence - Civic Center, responded to this review

I would like to apologize about your recent stay at the Red Roof Inn Florence. I have addressed this issues with my staff and hope that you would give us another try. We appreciate your business and again I would like to thank you. Sincerely, Tia Smalls General Manager Red Roof Inn Florence, Sc More 

Contributor
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 23, 2015 via mobile

Florence was about 1/2 way from our home base to our FL destination. This dog friendly hotel was the perfect place to grab some sleep. Room was clean and updated. Staff was friendly. Just what we needed to get a good nights sleep at a reasonable price.

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Tia S, General Manager at Red Roof Inn Florence - Civic Center, responded to this review

I would like to thank you for your recent review about the Red Roof Inn Florence. We appreciate you giving Red Roof Inn a try and look forward to your next visit. Sincerely, Tia Smalls General Manager Florence, SC More 

District of Columbia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 13, 2015

My sister (who lives in Florence) reserved a room for me as I was traveling to Florence for a funeral service. I requested an early check-in and was told if the room is available it would be fine. I called 30 mins before arriving to the hotel...when I got to the front desk I spoke with Niesha and told her... More 

Was this review helpful? Yes 1
Tia S, General Manager at Red Roof Inn Florence - Civic Center, responded to this review

I would like to apologize for the poor service that you received from Niesha during your stay her at the Red Roof Inn Florence, SC. I would like to thank you for bring this to my attention and corrective actions will be done immediately to prevent this becoming an issue in the future. Please know that I appreciate your business... More 

Worcester, Massachusetts
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed April 1, 2015

My husband and I were returning from Florida and booked a night at the Red Roof Inn. We chose this motel because it is pet friendly. I wasn't in it 5 minutes when a housekeeper unlocked the door and entered without knocking which startled me. She apologized though and left an xtra hand towel I did not order. I had... More 

Was this review helpful? Yes 1
Tia S, General Manager at Red Roof Inn Florence - Civic Center, responded to this review

I would like apologize for the issue that you had in your guest room doing your recent visit to the Red Roof Inn Florence. This incident is not normal for a stay here, and I am making corrective measures immediately so that this never happens again to future guest. Once again thank you for your review, and I hope that... More 

Mount Pleasant, South Carolina
1 review
4 of 5 stars Reviewed March 26, 2015

This is a great hotel for those on a budget. The rooms are clean and the staff is fabulous. I stay frequently due to business endeavors. Antuwan always greets me with a smile and by my name. He knows my specifications on my room and makes checking in a breeze.

Was this review helpful? Yes
Tia S, General Manager at Red Roof Inn Florence - Civic Center, responded to this review

I would like to thank you for your recent review of the Red Roof Inn Florence. I am glad that Antuwan always greets you with all your needs. We appreciate your business and look forward to your next visit. Sincerely, Tia Smalls General Manager Red Roof Inn Florence, SC More 

Woodbridge, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 17, 2015

All I can say is go and stay for yourself, rate this hotel. I'm glad I didn't listen to the other reviews, but I experience a great time while I was there. Antuwan, at Red Roof #178 who was our Guest Server at the Front desk greeted us and treated us so nice. He has great customer service. He was... More 

Was this review helpful? Yes 1
Tia S, General Manager at Red Roof Inn Florence - Civic Center, responded to this review

I would like to thank you for your recent review of the Red Roof Inn Florence. I am glad that Antuwan as well as the rest of the staff were helpful and accommodating to your request. We appreciate your business and look forward to your next visit. Sincerely, Tia Smalls General Manager Red Roof Inn Florence, SC More 

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