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Country Inn & Suites Florence

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1739 Mandeville Road, Florence, SC 29501
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Country Inn & Suites Florence
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Ranked #12 of 40 Hotels in Florence
A recent review
4 of 5 stars reviewed 5 days ago
Peoria333 Fairfax, Virginia
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217 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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Fairfax, Virginia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

If you want a clean comfortable room, good hot breakfast at a fair price then this is the place for you. Friendly helpful front desk, real Southern Hospitality. Just off I-95. Check it out, check in. This is southern comfort without a doubt.

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Voorhees, New Jersey
Top Contributor
54 reviews 54 reviews
30 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Booked this as our stop heading down to Clearwater, FL. Excellent choice, was easy to find, room was very nice and comfy and the free breakfast was very good (eggs, potatoes and bacon). Was my first time at a Country Inn but will definitely not be my last.

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Oxford, Connecticut
1 review
5 of 5 stars Reviewed 1 week ago

Stayed here driving up 95 for business. Got in later than expected, around 9pm, but the staff (I believe it was Arielle?) was more than welcoming and got me checked in quickly and without any hassle. The room was clean, neat and well presented. All was quiet and honestly got a great night's rest. The one thing that I really... More 

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Kathryn R, General Manager at Country Inn & Suites Florence, responded to this review

Hello Charles B., Wow, we are so glad that you had such a wonderful stay with us! At Country Inns and Suites we do understand that traveling can really wear people out so we try our hardest to get you checked in as quickly as possible so that you can go ahead and enjoy your stay with us. Arielle is... More 

Weatherly, Pennsylvania
Contributor
19 reviews 19 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Very nice hotel. Convenient, courteous staff, clean spacious room, free breakfast with a good variety of choices. Overall positive experience. The only thing that could be improved is the signage at the entrance was not easily noticed especially at night.

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Kathryn R, General Manager at Country Inn & Suites Florence, responded to this review

Hello there Theresa W.! Thank you so much for leaving us a 5 star rating! I also appreciate the feedback about our signage outside. We always enjoy getting feedback so that we may improve our operations. Thank you again for staying with us and we hope to see you again soon! More 

Spartanburg, South Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Don't want to get into a fray with anyone, but I am a more than frequent guest at this hotel and my experience has always been a great one! I travel to Florence on business and stay weeks at a time in a clean, well-appointed room with friendly service at a reasonable rate! I have been staying here for almost... More 

Was this review helpful? Yes 1
Kathryn R, General Manager at Country Inn & Suites Florence, responded to this review

Hello Frank. A, We appreciate your very nice review of our hotel and for you to take the time to write it. You are a joy to have and we are so very proud that you call our hotel home. Anytime that you could to our hotel you always put a smile on everyone's faces and we are so very... More 

York, Pennsylvania
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed here this weekend. It was a family trip and we really enjoyed the hotel. our room was very clean and it also had a sofa bed in it (great for our son). The breakfast was pretty good as far as hotels go and all the people were very nice. Our daughter has severe allergies and she was fine... More 

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Kathryn R, General Manager at Country Inn & Suites Florence, responded to this review

Hello Kristin M.! Thank you so much for leaving us a 5 star review! We are very pleased that you enjoyed your stay at our hotel. At Country Inn and Suites we always want you to be our guest! Thank you again and we hope to see you the next time you are in the area! More 

Bedford, Virginia
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed 1 night at this property. The front desk clerk was very nice and tried to help the best she could. Our room smell like hotel/motel spray so bad that you could taste it! The front desk clerk gave us a machine to plug in and she said the smell would get better. We ran it and it smelled... More 

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Kathryn R, General Manager at Country Inn & Suites Florence, responded to this review

Thank you so much for taking the time to leave us a review. We appreciate any and all feedback so that we may improve our operations for the future. We apologize that your experience in our hotel was not a satisfactory one. We take cleanliness very seriously and always try to provide to best for our guests. Please reach out... More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

They will steal your money!!!!! I was charged for my room, and for a pet fee when I NEVER had a pet in my room. I am from PA, and have been calling everyday to try and rectify this situation, and be refunded this $150 fee. They will NOT call me back. The General Manager is the only one who... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 2
Kathryn R, General Manager at Country Inn & Suites Florence, responded to this review

Hello There! Unfortunately I was not in the office during the times that you called as I mentioned when I spoke with you this morning. Our guests are the reason we are in business and I would never avoid them so I am very sorry that you felt that was the case. Due to concern for our guests with allergies... More 

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