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Baymont Inn & Suites Florence

2.0 of 5
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1826 West Lucas Street, Florence, SC 29501 (Formerly Hampton Inn Florence-North)
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Baymont Inn & Suites Florence
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Ranked #14 of 40 Hotels in Florence
A recent review
5 of 5 stars reviewed 4 days ago
Steve M Columbia, South Carolina
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922 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Columbia, South Carolina
1 review
5 of 5 stars Reviewed 4 days ago NEW

For business I have stayed at the Florence Baymont on average twice a week for the last year. Knowing I would be in the area on a regular basis, I tried several locations before deciding on the Baymont. I always found the property to be clean and well maintained with a friendly and helpful staff.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Crystal L, General Manager at Baymont Inn & Suites Florence, responded to this review

Dear Steve M, Thank you for sharing your recent experience of the Baymont Inn & Suites. It is always a pleasure to hear back from our guest, because good or bad through your experiences we learn what we do right, wrong and how we can improve. It is most rewarding to hear how you enjoyed your stay and that we... More 

1 review
4 of 5 stars Reviewed 1 week ago

The hotel was good overall, but the non-smoking room had an unpleasant odor. Little if any fresh air had entered that room in years. While the room was neat, had been vacuumed, and the sheets were clean, I was put off by the smell. I wouldn't stay in that room again.

Was this review helpful? Yes
Crystal L, General Manager at Baymont Inn & Suites Florence, responded to this review

Dear Barry J, Thank you for sharing your recent experience of the Baymont Inn & Suites. It is always a pleasure to hear back from our guest, because good or bad through your experiences we learn what we do right, wrong and how we can improve. It is most rewarding to hear how you enjoyed your stay and that we... More 

Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

I spent one night here on my way back up north from Florida. The person at the front desk was extremely kind and friendly. I was allowed to check in early. The room was very comfortable and clean. The breakfast was perfectly adequate. I would definitely stay again

Was this review helpful? Yes
Crystal L, General Manager at Baymont Inn & Suites Florence, responded to this review

Dear May F, Thank you for sharing your recent experience of the Baymont Inn & Suites. It is always a pleasure to hear back from our guest, because good or bad through your experiences we learn what we do right, wrong and how we can improve. It is most rewarding to hear how you enjoyed your stay and that we... More 

Caracas
1 review
1 of 5 stars Reviewed 1 week ago

Awful room, dingy carpet, sink did not drain, toilet had issues, the lock on the door did not work. I stayed at the Baymont Inn in Savannah and found it clean and a complete pleasure, expecting this to be the same but was totally disappointed. Would NOT recommend Nor would I stay again.!

Was this review helpful? Yes
Crystal L, General Manager at Baymont Inn & Suites Florence, responded to this review

Dear FBB-CCS, Thank you for sharing your recent experience of the Baymont Inn & Suites. It is always a pleasure to hear back from our guest, because good or bad through your experiences we learn what we do right, wrong and how we can improve. It is most disappointing to hear that your stay was less then a pleasant one.... More 

Riverhead, NY
Top Contributor
73 reviews 73 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 1 week ago

We were welcomed with warm cookies, a comfy bed, a great shower, and a good breakfast the next morning. We didn't hear our neighbors at all. The room had a refrigerator, microwave, ironing board, and hair dryer. There is a combined laundry/exercise room and supposedly a salt water pool...we didn't use either one. There are numerous security cameras, which were... More 

Was this review helpful? Yes
Crystal L, General Manager at Baymont Inn & Suites Florence, responded to this review

Dear Lawrence 05, Thank you for sharing your recent experience of the Baymont Inn & Suites. It is always a pleasure to hear back from our guest, because good or bad through your experiences we learn what we do right, wrong and how we can improve. It is most rewarding to hear how you enjoyed your stay and that we... More 

Midlothian, Virginia
1 review
2 of 5 stars Reviewed 2 weeks ago

Pictures on internet nothing like the resort. Beds uncomfortable, spotted sheetrock work, carpet needs to be replaced, etc. Wouldn't think of this being a Wyndham property.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Crystal L, General Manager at Baymont Inn & Suites Florence, responded to this review

Dear Gregory B, Thank you for sharing your recent experience of the Baymont Inn & Suites. It is always a pleasure to hear back from our guest, because good or bad through your experiences we learn what we do right, wrong and how we can improve. It is very disappointing to hear that your stay was less than a pleasant... More 

Madison, New Hampshire
Contributor
16 reviews 16 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was the first time we stayed at this chain of hotels. We found the lobby was nice. The check in process was very smooth. The clerk was friendly and efficient. Our room was very clean and well equipped with towels, hair dryer, soap, etc. The breakfast was nothing out of the ordinary, but very nice. They offered the usual... More 

Was this review helpful? Yes
Crystal L, General Manager at Baymont Inn & Suites Florence, responded to this review

Dear Anniemac500, Thank you for sharing your recent experience of the Baymont Inn & Suites. It is always a pleasure to hear back from our guest, because good or bad through your experiences we learn what we do right, wrong and how we can improve. It is most rewarding to hear how you enjoyed your stay and that we were... More 

DeLand, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We were looking for a hotel that would be halfway between DC and our home in Florida. Based on the reviews we chose the Baymont Inn. It was a perfect choice; the price was great, especially with the 15% senior discount. The room was clean and absolutely quiet. It may have helped that we had a back room facing away... More 

Was this review helpful? Yes 1
Crystal L, General Manager at Baymont Inn & Suites Florence, responded to this review

Dear Sue F, Thank you for sharing your recent experience of the Baymont Inn & Suites. It is always a pleasure to hear back from our guest, because good or bad through your experiences we learn what we do right, wrong and how we can improve. It is most rewarding to hear how you enjoyed your stay and that we... More 

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