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Baymont Inn & Suites Florence

2.0 of 5
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1826 West Lucas Street, Florence, SC 29501 (Formerly Hampton Inn Florence-North)
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Baymont Inn & Suites Florence
Best prices for: 1 room 1 guest
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Ranked #16 of 41 Hotels in Florence
A recent review
4 of 5 stars reviewed 5 days ago
Monika L Auburndale, Florida
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930 reviews from our community

Traveler rating
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    365
    200
    51
    39
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404
254
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95
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
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  • Japanese first
  • Portuguese first
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  • All months
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    (249)
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North Carolina
Contributor
17 reviews 17 reviews
4 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed 5 days ago NEW via mobile

I stayed overnight in a handicapped unit on the first level. The gal at the front desk said the unit was often not used because it only had one full size bed. Most often a couple where there's a handicap need would want a bigger bed or two beds according to her. As I was by myself I thought it... More 

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Crystal L, General Manager at Baymont Inn & Suites Florence, responded to this review

Dear Cary_ Traveler, Thank you for sharing your recent experience of the Baymont Inn & Suites. It is always a pleasure to hear back from our guest, because good or bad through your experiences we learn what we do right, wrong and how we can improve. We the staff at the Baymont Inn & Suites are very disappointed to hear... More 

Charlotte, North Carolina, United States
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 5 days ago NEW

The room was clean and the bed comfortable. But it was a double and we had spoken to someone at getaroom.com who said we would have a queen. (My husband and myself don't fit well in a double) When we got to Baymont we found out our son's room was on one side of the complex and ours was on... More 

Was this review helpful? Yes
Crystal L, General Manager at Baymont Inn & Suites Florence, responded to this review

Dear Cinde O, Thank you for sharing your recent experience of the Baymont Inn & Suites. It is always a pleasure to hear back from our guest, because good or bad through your experiences we learn what we do right, wrong and how we can improve. We are sorry for any mix up you had with your reservations at the... More 

Pearl River, New York, United States
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Clean room. Friendly night staff. Reasonable $15 charge for my Lab. Air-conditioner provided sufficient white noise to block out any outside sound. Easy on, easy off Route 95. Very close to McLeod Hospital. Checkout at noon. Continental breakfast served from 6 AM to 10 AM.

Was this review helpful? Yes
Crystal L, General Manager at Baymont Inn & Suites Florence, responded to this review

Dear Guest, Thank you for sharing your recent experience of the Baymont Inn & Suites. It is always a pleasure to hear back from our guest, because good or bad through your experiences we learn what we do right, wrong and how we can improve. It is most rewarding to hear how you enjoyed your stay and that we were... More 

Stuart
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Spent the night here on my way from Florida. Easy off/on 95, yet traffic noise was not a problem. Many restaurants, gas stations very handy. Room was clean, bed comfortable and staff was efficient and friendly. Will stay here again.

Was this review helpful? Yes
Crystal L, General Manager at Baymont Inn & Suites Florence, responded to this review

Dear Kathleen M, Thank you for sharing your recent experience of the Baymont Inn & Suites. It is always a pleasure to hear back from our guest, because good or bad through your experiences we learn what we do right, wrong and how we can improve. It is most rewarding to hear how you enjoyed your stay and that we... More 

2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I choose this hotel after reading the reviews, which were mixed, because the positive ones seem to overtake the negative and it was rated 13 I think in the list of all the hotels. I could have gone to the Motel 6 at a much lower price and got a run down perfumed over room!! The ceiling in the bathroom... More 

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes 1
Crystal L, General Manager at Baymont Inn & Suites Florence, responded to this review

Thank you for sharing your recent experience of the Baymont Inn & Suites. It is always a pleasure to hear back from our guest, because good or bad through your experiences we learn what we do right, wrong and how we can improve. It is most disappointing to hear you were unhappy with your stay. I would like to take... More 

Columbia, South Carolina
1 review
5 of 5 stars Reviewed 5 weeks ago

For business I have stayed at the Florence Baymont on average twice a week for the last year. Knowing I would be in the area on a regular basis, I tried several locations before deciding on the Baymont. I always found the property to be clean and well maintained with a friendly and helpful staff.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Crystal L, General Manager at Baymont Inn & Suites Florence, responded to this review

Dear Steve M, Thank you for sharing your recent experience of the Baymont Inn & Suites. It is always a pleasure to hear back from our guest, because good or bad through your experiences we learn what we do right, wrong and how we can improve. It is most rewarding to hear how you enjoyed your stay and that we... More 

1 review
4 of 5 stars Reviewed April 17, 2015

The hotel was good overall, but the non-smoking room had an unpleasant odor. Little if any fresh air had entered that room in years. While the room was neat, had been vacuumed, and the sheets were clean, I was put off by the smell. I wouldn't stay in that room again.

Was this review helpful? Yes
Crystal L, General Manager at Baymont Inn & Suites Florence, responded to this review

Dear Barry J, Thank you for sharing your recent experience of the Baymont Inn & Suites. It is always a pleasure to hear back from our guest, because good or bad through your experiences we learn what we do right, wrong and how we can improve. It is most rewarding to hear how you enjoyed your stay and that we... More 

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Prices are for 1 room, 2 adults
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