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Fairfield Inn Florence

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140 Dunbarton Drive, Florence, SC 29501
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Fairfield Inn Florence
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Fairfield Inn Florence
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238 reviews from our community

Traveler rating
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    66
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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The Villages, Florida
Senior Reviewer
10 reviews 10 reviews
5 of 5 stars Reviewed 2 days ago NEW

Gave us a family funeral rate. Clean room always. Great free breakfast with very attentive morning service. Right next to the big mall for great shopping. It's easy to find, right off route 95. The price was good. Great stop on the way to/ from Florida.

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Beaufort South Carolin
Top Contributor
139 reviews 139 reviews
45 hotel reviews
109 helpful votes 109 helpful votes
3 of 5 stars Reviewed 1 week ago

We love Marriotts, so chose the Fairfield Inn Florence for a one-night stopover when visiting family. The front desk staffer, Crystal, was friendly and helpful. Although we were earlier than anticipated, our room was ready and Crystal assigned our family a room nearby as well. The room was a typical Fairfield Inn room ... enough room for two people and... More 

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ffi_flofi_gm, General Manager at Fairfield Inn Florence, responded to this review

Please let me apologize for your recent experience at the Fairfield Inn Florence. You're the first person that has mentioned the lights form the hotel next door. I'm sorry that their lights distrubed you. The Fairfield Inn Florence is one of the few remaining "Original, First Generation" Fairfield Inns still in operation. Twenty-seven years ago this was the layout and... More 

Massachusetts
Contributor
11 reviews 11 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

My husband and I stayed here on our way back to New England; and on the basis of it being a Marriott property, I assumed it would have certain standards; but one shouldn't assume because you know what that makes out of "u" and "me". First of all, a new facade is being installed, so the property is a mess,... More 

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ffi_flofi_gm, General Manager at Fairfield Inn Florence, responded to this review

Dear Maddie88, Please let me apologize for your recent experience at the Fairfield Inn Florence. The Fairfield Inn Florence is one of the few remaining "Original, First Generation" Fairfield Inns still in operation. Twenty-seven years ago this was the layout and design that you would have seen. Our hotel has recently been purchased by new owners that are committed to... More 

Ellicott City, Maryland
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Helpful and courteous staff. Room was clean but bed not very comfortable. Hotel is very old and could use updating of the rooms. Exterior is currently under renovation. Breakfast was good. Hot and fresh. Not sure I would stay here again.

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ffi_flofi_gm, General Manager at Fairfield Inn Florence, responded to this review

Dear Greg4847, Thank you for taking the time to share your experience at the Fairfield Inn Florence. I'm sorry that we did not fully meet your expectations. We are currently in the final stages of a renovation of the hotels exterior. We're hopeful that this project will be completed by Mid-April. Once that is completed we will be focusing our... More 

Liverpool, NY
Top Contributor
99 reviews 99 reviews
42 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This Fairfield is under major renovation. Room average at best. It had a musty feel & uncomfortable beds. As a result we got a great deal online. Friendliest staff from front desk to breakfast attendant. Very convenient location by I95. Will be very nice when completed.

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ffi_flofi_gm, General Manager at Fairfield Inn Florence, responded to this review

Dear salo41, Thank you for the great comments about our staff. We have great associates here that are willing go that extra step to help our guests. Yes, we are under a renovation project to update the exterior of the hotel. But it should be finished by Mid-April. I hope you'll stay with us again after the work has been... More 

Guilford, United States
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed January 23, 2015

My wife and I travel with national chain hotels/motels because, usually, the only surprises are great surprises. HOWEVER---We were shocked by how "tired" the Fairfield Inn, Florence, SC has become. The rooms are tired. The heat/ac units sound like get engines on takeoff. The bathrooms, while clean, are "tired". You can do better in Florence, SC.

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ffi_flofi_gm, General Manager at Fairfield Inn Florence, responded to this review

Dear Charles R, Please let me begin by apologizing for your experience at the Fairfield Inn Florence. The Fairfield Inn Florence is one of the few remaining "Original, First Generation" Fairfield Inns still in operation. Twenty-seven years ago this was the layout and design that you would have seen. The exterior walkways are usually the first thing that our guests... More 

Pecetto Torinese, Italy
Top Contributor
118 reviews 118 reviews
76 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed January 21, 2015

I spent a night in this structure with one colleague. Hotel surroundings are quite poor, maybe due to the late hour we arrived. Lobby is ok, a bit cold. We were on ground floor, facing the parking, with door directly accessible from outside, giving sensation of low security. Room was ok, not modern but clean and quite spacious. It gave... More 

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ffi_flofi_gm, General Manager at Fairfield Inn Florence, responded to this review

Dear Alessio315, The Fairfield Inn Florence is one of the few remaining "Original, First Generation" Fairfield Inns still in operation. Twenty-seven years ago this was the layout and design that you would have seen. The exterior walkways are usually the first thing that our guests see. Our rooms and bathrooms are smaller in comparison to the newer Fairfield Inn properties.... More 

Richmond, Virginia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 19, 2015 via mobile

outside of Hotel has true 1970's first impression. Looks as if they are trying to do some remodeling to the exterior. Inside room....small, not what I was expecting. Room was nicely painted, carpets appeared clean, bed and linens stood up to name expectations. However room has mildew smell. Breakfast in lobby was standard but was hot and tasteful.

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Philadelphia, Pennsylvania
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed January 12, 2015

I had stayed here a few year back and it was good. So returning from a family vaca in the FLA we decided to book here again as a half way point in our travel. This place was well below the normal standards of a Fairfield inn....way below!!!!! After 600 miles and the last 40 being traffic for three hours... More 

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ffi_flofi_gm, General Manager at Fairfield Inn Florence, responded to this review

Dear atkfretless, Please let me apologize for your experience at the Fairfield Inn Florence. I am sorry for the condition of your room and especially for the lack of customer service that you received from the hotel staff. Let me assure you that I will address your comments with the mentioned staff member. As for your room and the hotel's... More 

Palm Coast, Florida
Contributor
14 reviews 14 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 8, 2015

Like so many this time of year we were heading back from the holidays to Florida from the Northeast (NJ). Florence SC was a 10 hour drive so it was a good time and area to stop. As a Marriot Rewards member and traveling with a pet, the Fairfield Inn fit the bill. I knew it was being updated and... More 

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