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BEST WESTERN Inn

1808 West Lucas Street, Florence, SC 29501
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BEST WESTERN Inn
Ranked #14 of 39 hotels in Florence
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68 reviews from our community

    Trip type
Traveler rating
    18
    23
    16
    3
    8
Date Rating
Concord, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed May 17, 2013 NEW

If you are staying in Florence this is the place. Don't even think about Howard Johnson motel its dirty and outdated.best western has a nicer pool and employees.and breakfast is a lot better. Better value for your money

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See 2 more reviews by jerry b for Florence
Sarasota
1 review
3 of 5 stars Reviewed May 9, 2013

The door locks should be upgraded now. Two separate times in two rooms the access card is a hit-or-miss situation. Red Orange or green. Check with the Hampton INN chain- they have good lock accces. Also I noticed three separate couples who had trouble enterring their rooms. Also the breakfast milk in the heavy pitcher should be cold milk. I... More

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Review collected in partnership with Best Western

Christiana B, Manager at BEST WESTERN Inn, responded to this review
May 10, 2013

Thank you for completing the survey On the behalf of our entire team,I would like to apologize for not exceeding your expectation.Your satisfaction is very important us.Your feedback you gave us to implement improvement to ensure we offer a better experience for our guest in the future. Christiana Black General Manager 843-678-9292 More

Saco, Maine
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed May 7, 2013

We stayed one night on our drive to Florida. This particular Bestwestern was recommended by another because it was pet friendly. Overall we were happy with our stay. Very close to the highway and several choices for food are close. Nice continental breakfast also. Staff was very friendly. Would stay there again.

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Pittsburgh, Pennsylvania
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 19, 2013

We decided to stop here on our way back from Florida. We were very happy with our choice. The front desk girl was very friendly. Check-in was flawless. We had picked up a coupon book at one of the rest stops, so we received a very comfortable king room, for $69.99. We asked for a first floor room, and were... More

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NEW WINDSOR
Top Contributor
222 reviews 222 reviews
15 hotel reviews
Reviews in 78 cities Reviews in 78 cities
85 helpful votes 85 helpful votes
3 of 5 stars Reviewed April 17, 2013

Like several other reviewers I made my reservation 4 months in advance for a pet friendly room on the first floor. I too have a stairs problem. When I arrived the desk clerk assigned me to a second floor room and was not agreeable to any changes. And to note there is NO elevator for us handicapped folks. So we... More

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Christiana B, Manager at BEST WESTERN Inn, responded to this review
April 20, 2013

On the behalf of our entire team, I would like to apologize for not exceeding your expectations.Your feedback will help us improve our team,Again I apologize and hope you give us another chance. More

St. Petersburg, Florida
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed April 13, 2013 via mobile

Chose this hotel because it is pet friendly and we traveled with our dog. Location was convenient. Refrigerator and microwave provided. That's about all I can say that's positive. Upon entering room, hit with heavy perfume odor. Wondered what it's covering up. Seemed to be coming from the AC unit. Carpet is beyond dirty, filthy actually. Didn't dare walk without... More

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Christiana B, General Manager at BEST WESTERN Inn, responded to this review
April 15, 2013

On the behalf of our team I would like to apologize for not exceeding your expectations.Your feedback will help us improve to offer a better experience for our guest in the future.I hope you consider staying with us again so that we can have another chance to provide with our customer care. More

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11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 11, 2013 via mobile

Stopped for over night stay on way to Florida. Very close to I-95, front desk friendly with easy check in process. Rooms were clean & comfortable with plenty of room.continental breakfast bar was ok. Would definitely stay again.

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King George, Virginia
Top Contributor
98 reviews 98 reviews
27 hotel reviews
Reviews in 38 cities Reviews in 38 cities
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed April 5, 2013

Handy location just off I-95 but not in the best area (lots of truck and train noise). Hard to believe but this location has NO ELEVATOR (per Front Desk Clerk). When my wife asked to change from a 2nd floor room to the ground floor, the desk clerk quickly made the change. The lack of an elevator should be noted... More

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Leonardtown, Maryland
1 review
1 of 5 stars Reviewed April 1, 2013

Huge mistake staying here. Made reservation for 2 ground floor adjoining rooms weeks ahead because of our difficulty with stairs and traveling with a pet .Arrived after 8 hour drive to be given 2 second floor rooms. Entered one of the rooms with the key to find two people already in bed. Had to take another room nine doors down.... More

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2 reviews
4 of 5 stars Reviewed March 29, 2013

March 28th was my first stay at this hotel and I will definitely stay again. The room was clean and honestly, the shower was great! The breakfast that was offered was fine, nothing special, but at least an assortment of your basics (cereal, bagels, option to make a waffle or two, yogurt). The lady at check-in was nice and she... More

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Additional Information about BEST WESTERN Inn

Also Known As:
Best Western Hotel
Best Western Florence
Florence Best Western
Address: 1808 West Lucas Street, Florence, SC 29501
Phone Number:
Region: United States > South Carolina > Florence
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Swimming Pool
Hotel Style:
Ranked #14 of 39 hotels in Florence
Price Range: $$
Reservation Options:
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