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Holiday Inn Express Hotel & Suites Florence Civic Center @ I-95

2.5 of 5 3440 West Radio Drive, Florence, SC 29501
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Certificate of Excellence 2014
Holiday Inn Express Hotel & Suites Florence Civic Center @ I-95
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Holiday Inn Express Hotel & Suites Florence Civic Center @ I-95
Holiday Inn Express Hotel & Suites Florence Civic Center @ I-95
Holiday Inn Express Hotel & Suites Florence Civic Center @ I-95
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199 reviews from our community

Traveler rating
    126
    55
    11
    3
    4
See reviews for
101
37
7
30
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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  • English first
  • French first
  • Italian first
  • Any
English first
  • All months
    (199)
  • Mar-May only
    (40)
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    (56)
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    (49)
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Doylestown, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed here on our way to Florida from Pennsylvania (after driving 12 hours)! Very welcoming staff when arriving late. The room as very comfortable, great shower pressure, bedding and pillows perfect for weary travelers. Breakfast buffet was generous, and the staff very helpful and friendly.

Was this review helpful? Yes
Robin3440, General Manager at Holiday Inn Express Hotel & Suites Florence Civic Center @ I-95, responded to this review

Your comments mean the world to us! Thanks for giving us the opportunity to serve you! All of our rooms are non-smoking. Our beds are the most comfy around. More 

Monroe, New Jersey
Contributor
11 reviews 11 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Hotel was very nice and comfortable. The staff was cordial. The hotel amenities were clean and updated. The bathroom was clean and the beds were comfortable, and no problems with the wifi. The staff was accommodating and the breakfast had plenty of options. Overall a great experience for a stopover between Florida and NJ. Would stay again.

Was this review helpful? Yes
Robin3440, Manager at Holiday Inn Express Hotel & Suites Florence Civic Center @ I-95, responded to this review

We thank you for your kind comments of our Holiday Inn Express & Suites! Our staff strives everyday to make our guests feel at home and like they are getting what they expected with their hotel stay! More 

New Smyrna Beach, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed here on the way from Florida to Virginia between Christmas and New Year. It was such a pleasant stay, we booked a room again for a stop on the way back home. We had dinner at a nearby restaurant, and saw a movie at the theatre on the same road. It was a good idea to book a... More 

Was this review helpful? Yes 1
Robin3440, Manager at Holiday Inn Express Hotel & Suites Florence Civic Center @ I-95, responded to this review

We are happy that you enjoyed your accommodations during your recent stay with us! We do offer washer/dryer options to our weary travelers just in case. Hope to see you all again very soon! More 

Phoenix, Arizona
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed during the Christmas holiday to visit family in the area. The staff was amazing. The first night we were in a room that was too noisy for us and without hesitation they moved us to a quiet room. The bed was comfortable, a good standard buffet breakfast and very clean rooms. It is located close to the Interstate... More 

Was this review helpful? Yes
Robin3440, General Manager at Holiday Inn Express Hotel & Suites Florence Civic Center @ I-95, responded to this review

It thrills our staff to know that your needs were definitely meet! It is great to know also that you were able to enjoy the nearby restaurants and shopping. We look forward to you returning to visit with your family! More 

Virginia Beach, VA
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

outstanding hotel. Front desk excellent service. Requested change to king room from queen in comments section of reservation. King was provided as requested. Breakfast provided a wide variety of very good quality food. Hotel was very close to several resteruants, retail stores, and movie theater.

Was this review helpful? Yes
Robin3440, General Manager at Holiday Inn Express Hotel & Suites Florence Civic Center @ I-95, responded to this review

Our staff is definitely the best around! We try to treat each and everyone of our guests just the way we would expect to be treated! It was our pleasure to serve you! More 

southern california
Contributor
18 reviews 18 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We always stay here when we visit my mom in a neighboring city....we need the internet for our jobs and my mom doesn't and refuses to get internet....and as always it's comfortable stay. We arrived on Saturday Dec 27th around 1pm following our lengthy stay in Orlando. We stayed here for two nights and it was nice to say a... More 

Was this review helpful? Yes
Robin3440, General Manager at Holiday Inn Express Hotel & Suites Florence Civic Center @ I-95, responded to this review

Your loyalty means the world to us! It is guests like yourself that make it a joy working here. We love seeing our guests return time after time! More 

Toronto, Ontario
Contributor
15 reviews 15 reviews
14 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was a nice Holiday Inn Express we stopped at on the way home from Disney. 1) Room: The beds were very comfortable. Nice bedding and nice towels and very clean. 2) Nice breakfast (pancake machine and cinnamon buns were great!) 3) Swimming pool was nice.. clean and water nice and warm. 4) Location: great location off the interstate, with... More 

Was this review helpful? Yes
Robin3440, General Manager at Holiday Inn Express Hotel & Suites Florence Civic Center @ I-95, responded to this review

We appreciate you taking the time to comment on your recent stay. It makes us smile that you were happy with your bedding, breakfast, indoor swimming pool and location of nearby restaurants and shopping! Our dining area is always open to all of our guests. Someone possibly turned off the lights by accident. Please always know that you are welcome... More 

Mattituck, New York
Top Contributor
110 reviews 110 reviews
11 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Close to the highway, good service, comfortable bed, clean room, refrigerator, micro wave, free parking, free breakfast, free wifi, new TV with HBO and a good price. Would stay there again and would recommend for others.

Was this review helpful? Yes
Robin3440, General Manager at Holiday Inn Express Hotel & Suites Florence Civic Center @ I-95, responded to this review

We are happy that your accommodations exceeded your expectations! Our entire staff works so hard to ensure that all our guests will want to return on their next visit through our area! Hope to see you soon! More 

Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed 4 weeks ago

I am extremely impressed with the courterous and superior customer service provided by William A. William A. is the prime example of what customer service should be - I spoke to William about a problem. He not only proposed a solution but he was friendly, courteous and super sincere throughout the entire converstion. He went above an beyond what was... More 

Was this review helpful? Yes
Robin3440, General Manager at Holiday Inn Express Hotel & Suites Florence Civic Center @ I-95, responded to this review

Thank you so much for your kind words of William Allen. Will is extremely customer-focused and always strives to go above and beyond for all of our guests. He is a definite asset to our hotel team. Thank you again for recognizing him! More 

1 review
5 of 5 stars Reviewed December 10, 2014

I stayed at the Holiday Inn Express while visiting family for Thanksgiving. I was super impressed with William at the front desk. Even though he was working on Thanksgiving, he had such a great attitude and genuinely loves what he does. He definitely is the epitome of hospitality. This is the place you want to stay in Florence.

Was this review helpful? Yes
Robin3440, General Manager at Holiday Inn Express Hotel & Suites Florence Civic Center @ I-95, responded to this review

William is a great asset to our hotel! We appreciate you acknowledging his service and we hope to serve you again! More 

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Additional Information about Holiday Inn Express Hotel & Suites Florence Civic Center @ I-95

Address: 3440 West Radio Drive, Florence, SC 29501
Phone Number:
Location: United States > South Carolina > Florence
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Florence Civic Center @ I-95 2.5*
Number of rooms: 87
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Florence Civic Center @ i-95
Holiday Inn Express Florence
Holiday Inn Florence
Florence Holiday Inn
Hotel Style:
#1 Romantic Hotel in Florence
#6 Family Hotel in Florence
#8 Business Hotel in Florence

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