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Holiday Inn Express Hotel & Suites Florence Civic Center @ I-95

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3440 West Radio Drive, Florence, SC 29501
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Holiday Inn Express Hotel & Suites Florence Civic Center @ I-95
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Holiday Inn Express Hotel & Suites Florence Civic Center @ I-95
Holiday Inn Express Hotel & Suites Florence Civic Center @ I-95
Holiday Inn Express Hotel & Suites Florence Civic Center @ I-95
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252 Reviews from our TripAdvisor Community

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Traveler rating
    165
    65
    14
    4
    4
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119
55
10
35
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
  • All months
    (252)
  • Mar-May only
    (66)
  • Jun-Aug only
    (77)
  • Sep-Nov only
    (49)
  • Dec-Feb only
    (60)
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Raleigh, North Carolina
Level Contributor
49 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Came in late night with family. Staff was great and courteous. Rooms were very clean and neat. Enjoyed the amenities. Bathroom was clean and well organized. The outside yard area was clean and well decorated. I would highly recommend this hotel for a weekend stay with family or a biz trip.

Was this review helpful? Yes
Middletown, Delaware
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed here on the way to Disney. When we arrived we were greeted by three gentlemen at the counter. They immediately found my reservation. I asked if there were any pack and plays available explaining that I had my own, but was hoping to not unpack it if I could avoid it. He said no problem and before I had... More 

Was this review helpful? Yes
Robin3440, General Manager at Holiday Inn Express Hotel & Suites Florence Civic Center @ I-95, responded to this review

Thank you for your feedback on your recent stay! We are thrilled that you enjoyed our cozy, comfy beds and found your room clean. Our entire staff works extremely hard to make sure that your accommodations were as you expected! Mr. Lee is one of the best. It makes me smile to know that he made you feel at home! More 

Clinton
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Passing thru from Florida to Maryland. Clean and comfortable. Breakfast not my style, but it was free and available. Bed very comfortable and nice shower. Staff friendly and helpful. Pool and jacuzzi were also available. Right off 95 and next to many restaurants and shopping.

Was this review helpful? Yes
Robin3440, General Manager at Holiday Inn Express Hotel & Suites Florence Civic Center @ I-95, responded to this review

Thank you for allowing us to accommodate you on your trip through our area. It was our pleasure to serve you. Please come again! More 

Smyrna, DE
Level Contributor
108 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a newer hotel. If you're familiar with HIE locations they generally offer a nice stay for a reasonable price. This is one of the best I've ever stayed. Close to I-95 in a good area of Florence near shopping and eateries. Indoor pool extremely clean as was the fitness center. Didn't use the business center. Breakfast was ready... More 

Was this review helpful? Yes
Robin3440, General Manager at Holiday Inn Express Hotel & Suites Florence Civic Center @ I-95, responded to this review

Thank you, thank you, thank you! Your review means so much to our staff! I appreciate you acknowledging the breakfast staff with their "going above and beyond" as well as our entire staff! From our comfortable beds, excellent TV reception and exceptionally clean rooms, we are proud to welcome and accommodate you! Please come again! More 

Boston, Massachusetts
1 review
5 of 5 stars Reviewed 2 weeks ago

Excellent customer service from front desk staff, especially Robby. Hungry travelers arrived from a long road trip to Southern hospitality and excellent restaurant recommendations-printed out menus and everything! Room was clean, modern looking with microwave & mini-fridge. I love the Holiday Inn Express brand, and this location with its excellent high quality complimentary breakfast confirmed this opinion.

Was this review helpful? Yes
Robin3440, General Manager at Holiday Inn Express Hotel & Suites Florence Civic Center @ I-95, responded to this review

Thank you for your patronage! Robby is one of our exceptional team members and we appreciate you acknowledging him! Our staff goes out of our way to insure that your accommodations are as you expected! Thank you again! More 

Richmond, VA
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Conveniently located in a quiet area off I-95. Lots of shopping (Magnolia Mall, Target, etc.) and restaurants (Olive Garden, Outback, Mellow Mushroom, Chic-Fil-A, etc.) near-by (including a great Mexican restaurant next door to the hotel). Rooms were clean and well maintained and the beds were comfortable. Staff was professional and friendly. The hotel appeared to be almost full, so getting... More 

Was this review helpful? Yes
Robin3440, General Manager at Holiday Inn Express Hotel & Suites Florence Civic Center @ I-95, responded to this review

We thank you for your valuable comments! It is our pleasure to accommodate you in every way! We are glad that you were able to enjoy some of our many restaurants and shopping! Please come again! More 

1 review
5 of 5 stars Reviewed 3 weeks ago

One of the the best desk service I ever had my life helped me very well the room that was given from Mr.William was very nice and comfortable. My next trip will definitely be in this hotel again I am 100% sure I will stay here again I wanna thank Mr.William for the best stay P.s I will tell people... More 

Was this review helpful? Yes
Robin3440, General Manager at Holiday Inn Express Hotel & Suites Florence Civic Center @ I-95, responded to this review

We appreciate you acknowledging the excellent service of our team member, William. He is exceptional and is one of the best in the industry! We hope that you will return to us soon! More 

Maryland
Level Contributor
52 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed 3 weeks ago

So convenient, right off I-95. Shopping and restaurants very nearby. Spacious and clean room. Free breakfast. Would give this place 5 stars except for this: the woman who checked us in reeked of alcohol and breath mints. She spoke very slowly and deliberately, she had to squint at the computer with one eye, it took her 3 tries to actually... More 

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Robin3440, General Manager at Holiday Inn Express Hotel & Suites Florence Civic Center @ I-95, responded to this review

We thank you for your comments. We appreciate you letting us know of this incident. The situation has been addressed and will not happen again. Your business is valuable to us! We look forward to your return to show you our exceptional customer service that you should have been given initially! More 

Odenton, Maryland, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

After traveling to Florida for a quick trip to Disney and then spending some time with my future in-laws, we planned a stop to this hotel on our way home back to Maryland. It was a little off the beaten path, but well worth the trip as my daughter was able to enjoy the pool after we checked in and... More 

Was this review helpful? Yes
Robin3440, General Manager at Holiday Inn Express Hotel & Suites Florence Civic Center @ I-95, responded to this review

It was our pleasure to accommodate you and your family. We are glad that you were able to enjoy all the amenities, especially the hot tub! Please come again! More 

Elizabeth City, NC
Level Contributor
62 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here coming home from Fort Lauderdale, FL after a long week of a National Taekwondo Tournament. We were tired & just needed a place overnight. OH MY!! This was the nicest hotels I've stayed at. First, booking the hotel was a great experience. Jesse was friendly, helpful & made my booking easy. William checked us in with great... More 

Was this review helpful? Yes
Robin3440, General Manager at Holiday Inn Express Hotel & Suites Florence Civic Center @ I-95, responded to this review

You are the reason that our Team members work so hard each and everyday! It makes us so proud to hear that you were taken care of in every way! From our staff's friendliness to our through cleanliness, it is honor to accommodate you! The fact that you would recommend us and stay with us on your next trip through... More 

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