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Holiday Inn Express Hotel & Suites Florence Civic Center @ I-95

2.5 of 5 3440 West Radio Drive, Florence, SC 29501
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Certificate of Excellence 2014
Holiday Inn Express Hotel & Suites Florence Civic Center @ I-95
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Holiday Inn Express Hotel & Suites Florence Civic Center @ I-95
Holiday Inn Express Hotel & Suites Florence Civic Center @ I-95
Holiday Inn Express Hotel & Suites Florence Civic Center @ I-95
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205 reviews from our community

Traveler rating
    129
    58
    11
    3
    4
See reviews for
102
39
7
31
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
  • All months
    (205)
  • Mar-May only
    (40)
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    (56)
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    (49)
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Suffolk, Virginia
1 review
5 of 5 stars Reviewed 1 week ago NEW

This is THE nicest HIE we've ever stayed in and we purposely made reservations to stay here again on our return trip home! The rooms are wonderful, breakfast is delicious, and best of all, the staff is warm and welcoming!!! The young man at the desk, William, went out of his way to make sure we had everything we need;... More 

Was this review helpful? Yes
Robin3440, General Manager at Holiday Inn Express Hotel & Suites Florence Civic Center @ I-95, responded to this review

It was our pleasure to accommodate you! I remember our conversation and it was an absolute pleasure to meet you! Guests such as yourselves make our jobs so much enjoyable! Please take care of yourselves and return soon! More 

Indian Trail, North Carolina, USA
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Clean comfortable room, comfortable mattress, great breakfast AAA+++, ample parking close to restaurants and shopping, just down the road from a mall, 500 points for points for membership recognition, platinum member parking, recommended stay

Was this review helpful? Yes
Robin3440, General Manager at Holiday Inn Express Hotel & Suites Florence Civic Center @ I-95, responded to this review

We are happy that you appreciated our mattress and breakfast! It is our honor to be able to accommodate you! Please let us know when you are in our area again! More 

1 review
5 of 5 stars Reviewed 2 weeks ago

This was the very best experience I have ever had a hotel! William Allen was the man at the front desk and he was very helpful! He took very good care of us and all the other guests I encountered said his service was amazing also! The room was amazing! I do wish the check in time was earlier and... More 

Was this review helpful? Yes
Robin3440, General Manager at Holiday Inn Express Hotel & Suites Florence Civic Center @ I-95, responded to this review

Thank you so much for the kind comments on your hotel stay! William is an asset to our team and we appreciate you acknowledging him for this. You are why we strive so hard to make sure all of our guests are completely satisfied! Hope to see you again! More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

everytime I come to visit this hotel I'm always greeted with friendly hotel staff and they reach far beyond my expectations in customer service in particular William Allen is also always so professional and accommodating the rooms are clean the pool area is awesome and customer service is great that goes a long way thanks again to William Allen and... More 

Was this review helpful? Yes
Robin3440, General Manager at Holiday Inn Express Hotel & Suites Florence Civic Center @ I-95, responded to this review

Our staff is ready to welcome every guest at any time! Will Allen is fantastic and one of the best in the industry. Thank you for acknowledging his service. We hope that you will return soon and will be looking forward to it! More 

Vestal
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Check inn clerk was vey friendly and helpful. My only issue were the pool hours. It didn't open until 9AM and closed at 10PM. We like to swim in the morning early especially if we are checking out that day. We also like to use the pool and jacuzzi before we turn in at night most pool hotels stay open... More 

Was this review helpful? Yes 1
Robin3440, General Manager at Holiday Inn Express Hotel & Suites Florence Civic Center @ I-95, responded to this review

We appreciate your business and your comments. We take all of your concerns seriously and will certainly look into improving the pool hours for you. Thanks for choosing our Holiday Inn Express & Suites! More 

Damascus, Maryland
Top Contributor
56 reviews 56 reviews
27 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Stayed here 1 night as a half way point between our trip back to Maryland from Florida. Have to say the indoor pool was one of the warmest I've ever been in. I'm so use to cold indoor pools. I usually skip the pool and go straight to the hot tub, but was able to enjoy the pool with my... More 

Was this review helpful? Yes 1
Robin3440, General Manager at Holiday Inn Express Hotel & Suites Florence Civic Center @ I-95, responded to this review

We are thrilled that you were able to take advantage of our beautiful indoor pool! It is guests such as yourself that make our jobs so enjoyable. Hope to see you again soon! More 

Doylestown, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 10, 2015

We stayed here on our way to Florida from Pennsylvania (after driving 12 hours)! Very welcoming staff when arriving late. The room as very comfortable, great shower pressure, bedding and pillows perfect for weary travelers. Breakfast buffet was generous, and the staff very helpful and friendly.

Was this review helpful? Yes
Robin3440, General Manager at Holiday Inn Express Hotel & Suites Florence Civic Center @ I-95, responded to this review

Your comments mean the world to us! Thanks for giving us the opportunity to serve you! All of our rooms are non-smoking. Our beds are the most comfy around. More 

Monroe, New Jersey
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 7, 2015

Hotel was very nice and comfortable. The staff was cordial. The hotel amenities were clean and updated. The bathroom was clean and the beds were comfortable, and no problems with the wifi. The staff was accommodating and the breakfast had plenty of options. Overall a great experience for a stopover between Florida and NJ. Would stay again.

Was this review helpful? Yes
Robin3440, Manager at Holiday Inn Express Hotel & Suites Florence Civic Center @ I-95, responded to this review

We thank you for your kind comments of our Holiday Inn Express & Suites! Our staff strives everyday to make our guests feel at home and like they are getting what they expected with their hotel stay! More 

New Smyrna Beach, Florida
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 5, 2015

We stayed here on the way from Florida to Virginia between Christmas and New Year. It was such a pleasant stay, we booked a room again for a stop on the way back home. We had dinner at a nearby restaurant, and saw a movie at the theatre on the same road. It was a good idea to book a... More 

Was this review helpful? Yes 1
Robin3440, Manager at Holiday Inn Express Hotel & Suites Florence Civic Center @ I-95, responded to this review

We are happy that you enjoyed your accommodations during your recent stay with us! We do offer washer/dryer options to our weary travelers just in case. Hope to see you all again very soon! More 

Phoenix, Arizona
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 4, 2015

We stayed during the Christmas holiday to visit family in the area. The staff was amazing. The first night we were in a room that was too noisy for us and without hesitation they moved us to a quiet room. The bed was comfortable, a good standard buffet breakfast and very clean rooms. It is located close to the Interstate... More 

Was this review helpful? Yes
Robin3440, General Manager at Holiday Inn Express Hotel & Suites Florence Civic Center @ I-95, responded to this review

It thrills our staff to know that your needs were definitely meet! It is great to know also that you were able to enjoy the nearby restaurants and shopping. We look forward to you returning to visit with your family! More 

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Additional Information about Holiday Inn Express Hotel & Suites Florence Civic Center @ I-95

Address: 3440 West Radio Drive, Florence, SC 29501
Phone Number:
Location: United States > South Carolina > Florence
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Florence Civic Center @ I-95 2.5*
Number of rooms: 87
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Also Known As:
Holiday Inn Express Hotel And Suites Florence Civic Center @ i-95
Holiday Inn Express Florence
Holiday Inn Florence
Florence Holiday Inn
Hotel Style:
#2 Romantic Hotel in Florence
#6 Family Hotel in Florence
#8 Business Hotel in Florence

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