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Holiday Inn Express Hotel & Suites Florence Civic Center @ I-95

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3440 West Radio Drive, Florence, SC 29501
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Holiday Inn Express Hotel & Suites Florence Civic Center @ I-95
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Holiday Inn Express Hotel & Suites Florence Civic Center @ I-95
Holiday Inn Express Hotel & Suites Florence Civic Center @ I-95
Holiday Inn Express Hotel & Suites Florence Civic Center @ I-95
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228 reviews from our community

Traveler rating
    147
    61
    13
    3
    4
See reviews for
108
47
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35
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
  • All months
    (228)
  • Mar-May only
    (63)
  • Jun-Aug only
    (56)
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Florence, South Carolina
1 review
5 of 5 stars Reviewed 1 week ago

The rooms are large, clean and comfortable. Will Clark at the front desk is amazing, above and beyond great service. I arrived at 11:30 when all restaurants were closed and Will got food from the kitchen to fix me dinner. Jessie remembered me from 18 months ago and welcomed me like an old friend. The service is high end here.

Was this review helpful? Yes
Robin3440, General Manager at Holiday Inn Express Hotel & Suites Florence Civic Center @ I-95, responded to this review

Thank you for mentioning Jessie and Will. They are truly outstanding team members. Our entire staff strives to go out of their way to make sure that all of our guests are treated as they would be at home. We hope that you come again soon! More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Shannon at the front desk was very pleasant & helpful getting us checked in after a long day visiting family in Florence. Our room is clean & perfect. We are always big fans of holiday inn express & the staff tonight made this one our favorite visit. Thank you for making our stay just right!

Was this review helpful? Yes
Robin3440, General Manager at Holiday Inn Express Hotel & Suites Florence Civic Center @ I-95, responded to this review

Thank you for giving us the opportunity to accommodate you! Our staff works so very hard every day so that our guests receive the accommodations that they deserve! From our exceptionally clean rooms to our professional staff, we can't wait to serve you again! More 

Bellmore, New York
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel was Very clean, no crowd, great pool, nice parking, staff was excellent, room was in great clean condition. Ordered pizza hut to the room. Stayed with 2 adults and 2 children. Stayed on May 3 checked out may 4th after breakfast which had cereals, oatmeal, fruits, bacon, eggs, sausage, muffins, pancakes. It was a nice sleep after a... More 

Was this review helpful? Yes
Robin3440, General Manager at Holiday Inn Express Hotel & Suites Florence Civic Center @ I-95, responded to this review

We appreciate you choosing our hotel to take a rest from your long trip from New York. Our staff awaits all of our guests with exceptionally clean accommodations, refreshing pool and our top notch breakfast! Please come again! More 

1 review
5 of 5 stars Reviewed 2 weeks ago

The Hotel Was Beautiful , Nice Employees, The Room was Nice And Clean And the Services Was Excellent . Mr. William At Front Desk Made Sure I Had Everything I Need And When Arrive My room was ready to Check in . The Maintance Man Was Very Lovely to me and My Guest I forgot his Name But he Should... More 

Was this review helpful? Yes
Robin3440, General Manager at Holiday Inn Express Hotel & Suites Florence Civic Center @ I-95, responded to this review

We thank you for choosing our hotel! The fact that you found our hotel clean and our team members professional means so much to us! Our entire staff from room attendants to maintenance go above and beyond for all our guests! More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

The hotel was nice,and the rooms were really clean. Would recommend to a friend, the guy at the front desk William was very professional and helpful. The pool was nice,and was convient to have a restaurant right next door.

Was this review helpful? Yes
Robin3440, General Manager at Holiday Inn Express Hotel & Suites Florence Civic Center @ I-95, responded to this review

Your review means the world to us! William to an absolute asset to our property and we appreciate you acknowledging him! The restaurant next door is one of our favorites! It is our goal to make sure that your stay is just as you expect! More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Hands down, this is the nicest , safest, friendliest , and charming property to stay in while you are in florence. Everyone is so helpful and friendly. Breakfast and safety here is wonderful. William at the front desk is beyond helpful and courteous . He wants to make sure every guest is happy. The beds are comfortable and breakfast is... More 

Was this review helpful? Yes
Robin3440, General Manager at Holiday Inn Express Hotel & Suites Florence Civic Center @ I-95, responded to this review

It makes us super happy that you let us accommodate you so often. It is our goal to make sure all of our guests know that we will go above and beyond for each and every one! William is the best and we appreciate you acknowledging his service! More 

North
Top Contributor
106 reviews 106 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is located in the center of everything. There's every restaurant imaginable nearby. There is a movie theater and a Chuck E Cheese for the kids. The hotel is modern, clean, welcoming. The room was large, the beds comfortable, the staff helpful, the free breakfast great. We will definitely stay here again on our trips south. They even have... More 

Was this review helpful? Yes
Robin3440, General Manager at Holiday Inn Express Hotel & Suites Florence Civic Center @ I-95, responded to this review

Thank you for giving us the privilege of accommodating you on your recent trip through our area! Our location is definitely convenient for every need that you may have. Our rooms are definitely clean and comfortable and our staff goes above and beyond for every guest. We hope to see you again soon! More 

1 review
5 of 5 stars Reviewed April 19, 2015

Great Holiday Inn Express! Stopped here on a bicycle trip up the east coast. Room was great, complimentary guest laundry. Very friendly and helpful staff ( provided cleaning supplies for bikes, and offered to help). Especially terrific was William at the front desk. Made us feel welcome and special.

Was this review helpful? Yes
Robin3440, General Manager at Holiday Inn Express Hotel & Suites Florence Civic Center @ I-95, responded to this review

It was our pleasure to accommodate you during your bike trip. I will surely let William know of your comments! He is the best and we are happy that you acknowledged him. Thanks again! More 

1 review
5 of 5 stars Reviewed April 11, 2015

We booked this last minute after running into traffic heading home from Orlando. We arrived rather late but were checked in right away. Our room was spacious and clean. The hotel is in a great location and has a wonderful layout. Our party of 5 (2 adults & 3 children) enjoyed the comfy accommodations after on long day on the... More 

Was this review helpful? Yes
Robin3440, General Manager at Holiday Inn Express Hotel & Suites Florence Civic Center @ I-95, responded to this review

It was our pleasure to accommodate your family! We are proud that you found our rooms very clean, our breakfast staff delightful along with plenty of seating space in our breakfast area! It is our goal that each team member make our guests feel welcome and wanting to return to us! More 

Florence, South Carolina
Contributor
11 reviews 11 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 9, 2015 via mobile

We stayed in this hotel overnight to use their pool on a staycation April 4th. Service is good to outstanding. No crowds on their indoor pool which is great. Breakfast is rated 8 out of 10 and is inclusive of stay. Worst is the noise from the hallway. Door insulation must be an after thought. I wake up a couple... More 

Was this review helpful? Yes
Robin3440, General Manager at Holiday Inn Express Hotel & Suites Florence Civic Center @ I-95, responded to this review

We are happy to hear that you were able to stay with us during a break from your normal work week. It was great to hear that you were able to use our indoor pool as well as take advantage of our delicious free breakfast! I do apologize for any noise issues that you encountered. We will be sure to... More 

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