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All 38 Florence hotels

Hilton Garden Inn Florence

4.0 of 5 Hotel   |   2671 Hospitality Blvd., Florence, SC 29501
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87%
Ranked #7 of 38 hotels in Florence
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Bec916 Howell
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  • Reviews (269)
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  • Room tips (35)
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269 people have reviewed this hotel

Traveler rating
    168
    66
    22
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108
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
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English first
Howell
Contributor
16 reviews 16 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We were completely worn out after crawling thru southbound traffic on I-95! We used the "find hotel" app on our phone to locate this gem and checked in promptly. Everyone that we encountered here was super sweet, our room was clean and quiet. We dined in as we couldn't bear to get back in the car and although the selection... More

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Charlotte, North Carolina
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Good hotel, as a hh diamond member this is a solid property with good management. If they could just look at your profile and get what you want right instead of a water and sending you on your way! The rooms are nice and dinner is okay. Breakfast great

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florence, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

this hotel was located where there is alot to do.You can walk to certain resturant if you don't want to drive.The mall is only 5min away from hotel.There is also a walmart that is close by,civic center is walking distance away from hotel.Francis Marion college is 20min.away and our favorite place to eat a good home cook meal Lizard Thickets.Please... More

Review collected in partnership with Hilton Garden Inn

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Davidsonville, Maryland
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

I thought you might be interested in my experience with the Hilton Garden Inn in Florence Sunday evening 7/13/2014. I have stayed there in the past. While en route North on 95 I telephoned to make a reservation and while speaking with the desk clerk I was transferred to "reservations" in Dallas before I could complete my discussion with the... More

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ChadPatterson, General Manager at Hilton Garden Inn Florence, responded to this review

We appreciate your compliments and candid comments that help let us know what we're doing right and how we can improve. Your comments regarding the reservation process have been passed on and we certainly apologize for any inconvenience this caused you. We're also addressing your concerns within housekeeping and we will make any additional necessary and feasible changes and hope... More

Philadelphia, Pennsylvania
Top Contributor
64 reviews 64 reviews
20 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed a night on the way to Florida. Right off of I-95. Had a room with two beds and a pull out couch. It was clean, comfortable, and safe. No bed bugs. Had a great night sleep. I recommend this hotel.

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ChadPatterson, General Manager at Hilton Garden Inn Florence, responded to this review

I really appreciate your taking the time to share your pleasure with your recent stay. I always say that a Perfect stay always begins with a welcoming check-in. I am happy this was the case for you. We want our guests to be met with a well-trained staff that puts guest comfort and satisfaction before everything else. You can be... More

Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Wow. The service here was beyond. It was true "southern hospitality" and I sure hope it stays that way! On top of that, the breakfast was amazing too! The rooms were very spacious. It was overall an excellent stay.

Was this review helpful? Yes
ChadPatterson, General Manager at Hilton Garden Inn Florence, responded to this review

I really appreciate your taking the time to share your pleasure with your recent stay. I always say that a Perfect stay always begins with a welcoming check-in. I am happy this was the case for you. We want our guests to be met with a well-trained staff that puts guest comfort and satisfaction before everything else. You can be... More

Portsmouth, United States
1 review
5 of 5 stars Reviewed 1 week ago

Always pleased with HGI staff and amenities! Always feel safe at their hotels when traveling alone or with children. Have stayed at locations in Washington, DC, North Carolina, and now this one in South Carolina. Have arrangements to stay at one in Baltimore in August. HGI has become my "go to" hotel when searching for places to stay when traveling!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
ChadPatterson, General Manager at Hilton Garden Inn Florence, responded to this review

I really appreciate your taking the time to share your thoughts with your recent stay. It is valuable feedback such as what you have provided that allow us remain an award winning hotel. Again, thank you for making the effort to share your thoughts. We look forward to having you with us again soon! More

Charlotte, North Carolina
2 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Great staff, clean & comfortable rooms. Breakfast was hot and/or fresh and the full dinner that I had in the restaurant was pretty good although the shrimp cocktail didn't seem fresh. Wifi connection was lame, just as it was at the Hampton Inn near I-95. This side of town seemed to have more choices to eat and hang out. OK,... More

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ChadPatterson, General Manager at Hilton Garden Inn Florence, responded to this review

I appreciate you taking the time to share your concerns with us. I am glad you enjoyed your stay here! I want to personally apologize for your inconvenience. Our Internet is on a 25M fiber circuit which is the fastest in the area. We usually have compliments on the speed of our Internet, so I will be sure to have... More

Sarasota, Florida
Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed 2 weeks ago

On a recent trip north from Florida to NY we decided to stay at this hotel. Upon checking in I was quoted a price and then asked for a handicap room and was told it would be $25+ more. I asked why and was told that it was a larger room. Since this was a Saturday night, they also refused... More

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ChadPatterson, General Manager at Hilton Garden Inn Florence, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. OUr handicapped rooms are priced exactly the same as all of our other rooms. I am unsure why there was confusion as to it being $25 more. We value our guests... More

Brandon, Florida, United States
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This property is clean comfortable and the setting provides a quiet nights sleep. Upon arrival we were accustomed to the fresh cookie offerings in the lobby but this one provided a bit of a twist with brownie cut cookie squares. Restaurant is on property but limited in variety and falling short on quality of dining choices. I would eat before... More

Was this review helpful? Yes
ChadPatterson, General Manager at Hilton Garden Inn Florence, responded to this review

I really appreciate your taking the time to share your thoughts with your recent stay. It is valuable feedback such as what you have provided that allow us remain an award winning hotel. Our Welcome Bars are a new addition to the Hilton Garden Inn Brand. It our signature treat as you check-in! Again, thank you for making the effort... More

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Additional Information about Hilton Garden Inn Florence

Address: 2671 Hospitality Blvd., Florence, SC 29501
Phone Number:
Location: United States > South Carolina > Florence
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Garden Inn Florence 4*
Reservation Options:
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Also Known As:
Hilton Garden Inn Florence Hotel Florence
Florence Hilton Garden Inn
Hilton Florence

63 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#4 Family Hotel in Florence #4 Business Hotel in Florence #5 Romantic Hotel in Florence
Hotel Class
Official Description (provided by the hotel)
We are conveniently located at the intersection of I-95 and I-20 near the Magnolia Mall, Florence Civic Center and Swamp Fox Cinema. Also in the immediate area are a variety of restaurants and other shopping venues.Our free, 24 hour business center offers guests complimentary copy, fax, secure remote printing and computer processing equipment. Our property has 186 well designed guest rooms with an oversized work desk and ergonomic Mirra chair by Herman Miller, plus complimentary wireless, and wired high speed internet access. In addition, each room offers a refrigerator, microwave and coffee maker.You will appreciate our comfortably casual restaurant, The Great American Grill. We offer breakfast and dinner service plus nightly room service. Our Pavilion Pantry carries a variety of microwavable foods, snacks and sundries and is conveniently located near the front desk. Other features include a saltwater indoor pool, whirlpool and fitness room. Valet and guest laundry are also available. Hilton Garden Inn Florence is glad to offer our guests Electric Vehicle Charging Stations. ... more   less 
Number of rooms
186

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