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Hilton Garden Inn Florence

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2671 Hospitality Blvd., Florence, SC 29501
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Hilton Garden Inn Florence
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Hilton Garden Inn Florence
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396 reviews from our community

Traveler rating
    254
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    30
    6
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150
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Istanbul, Turkey
Top Contributor
77 reviews 77 reviews
15 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed yesterday NEW

Only 2 nights stay for business purpose, so pretty limited expectations & practically too short to enjoy... Anyway, room is a bit little but has everything essential, bed & pillow comfortable. I still need dark for sleeping and curtains are not present ! Furnitures are not brand new but who cares for 2 nites sleep. I have seen pool but... More 

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Charleston, South Carolina
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago NEW

Enjoyed my second stay in 2015. Good services for the price. Attended convention. The restaurant features a great buffet breakfast. Will probably return at least once more in 2015 and again in January of 2016.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
ChadPatterson, General Manager at Hilton Garden Inn Florence, responded to this review

I really appreciate your taking the time to share your thoughts with your recent stay. It is valuable feedback such as what you have provided that allow us remain an award winning hotel. We look forward to having you again with us again within the next few months! Again, thank you for making the effort to share your thoughts. We... More 

Cape Cod, Massachusetts
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We were heading to Florida from MA and I chose this hotel based on good reviews. I have to say this was one of our best I 95 stops ever. The lobby was nice and bright, and there was a large bowl of cookies, and also coffee and beverages nicely presented on a table. Our check in was fast and... More 

Was this review helpful? Yes
ChadPatterson, General Manager at Hilton Garden Inn Florence, responded to this review

I really appreciate your taking the time to share your thoughts with your recent stay. It is valuable feedback such as what you have provided that allow us remain an award winning hotel. Again, thank you for making the effort to share your thoughts. We look forward to having you with us again soon! More 

Madison, Ohio
Senior Contributor
47 reviews 47 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice hotel, nice staff. Room was clean, breakfast area off the lobby was clean. I had trouble with the equipment in the business center and Laquita was very helpful in resolving the issues. She stayed with the problem until it was resolved. No safe in the room. I would stay there again.

Was this review helpful? Yes
ChadPatterson, General Manager at Hilton Garden Inn Florence, responded to this review

I really appreciate your taking the time to share your pleasure with your recent stay. I always say that a Perfect stay always begins with a welcoming check-in. I am happy this was the case for you. Laquita is a true asset to my team, and I will be sure to let her know that her efforts were appreciated! We... More 

Marmora, United States
1 review
5 of 5 stars Reviewed 1 week ago

Beautiful hotel, friendly staff, easy and quick check-in, clean rooms, plenty of ammenities. The Hilton Garden Inn was obviously well-maintained and well-staffed. It was a very impressive building with extremely nice landscaping -- the kind of place that would easily draw you in -- very welcoming.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
ChadPatterson, General Manager at Hilton Garden Inn Florence, responded to this review

I really appreciate your taking the time to share your pleasure with your recent stay. I always say that a Perfect stay involves special people who add that pleasant touch. I am happy this was the case for you. We want our guests to be met with a well-trained team that puts guest comfort and satisfaction before everything else. You... More 

Durham, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

The Hilton is a great place to stay. This was my 3rd visit and everything was great. I really enjoy the breakfast buffet. I always get a made to order omelet. I will definitely stay here again. Also the mall is across the street and there are plenty of restaurants close by.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
ChadPatterson, General Manager at Hilton Garden Inn Florence, responded to this review

Thank you so much for your review!~! It is repeat guests such as yourself that let us know we are on the right track! I am glad you enjoy the made to order breakfast. I hope we will continue to be your hotel of choice here in Florence! Look forward to having you again with us soon! More 

Tequesta, Florida
2 reviews
3 of 5 stars Reviewed 1 week ago

I love the Hampton Inns and thought that the Hilton Garden experience was supposed to be a step up and decided to treat myself. The prices were roughly 20% higher and I was expecting a 20% better experience. What I got was the same that I would have received at a Hampton Inn but with Hilton Garden Prices. And no... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
ChadPatterson, General Manager at Hilton Garden Inn Florence, responded to this review

I really appreciate your taking the time to share your thoughts with your recent stay. At all Hilton Garden Inns, breakfast is provided at a nominal charge for you. We do, however, provide a Bed and Breakfast rate which is all inclusive (like that at other hotels, which offer the cost breakfast inclusive in their rate.) With this option available,... More 

Ashburn, Virginia, USA
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at this hotel with my husband, 8 year old son and various family members that were in for a funeral for my father-in-law. What a great hotel in Florence. It is not what I would have expected at all. On our first night a welcoming event was set-up and the hotel did a great job with the set-up... More 

Was this review helpful? Yes
ChadPatterson, General Manager at Hilton Garden Inn Florence, responded to this review

Thank you so much for your kind review. I am very happy that my team and hotel could help to make your family feel a little more comfortable. I hope that you will return to stay with us again soon! More 

Contributor
17 reviews 17 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I stopped here on my way home from FL this year, and I am really glad I did. It is almost in the middle, and it will be my go-to stop from now on. Everyone from Robin at the front desk to the restaurant staff making my breakfast was great. I checked-in in the very early morning, and she got... More 

Was this review helpful? Yes
ChadPatterson, General Manager at Hilton Garden Inn Florence, responded to this review

I really appreciate your taking the time to share your pleasure with your recent stay. I always say that a Perfect stay involves special people who add that pleasant touch. I am happy this was the case for you. I am sorry the bathroom seems as though it could use a little extra TLC. We will make sure it is... More 

Vacaville, United States
1 review
5 of 5 stars Reviewed 1 week ago

My 7 day stay at HGI was very comfortable, despite the few days of rain we had to endure. The hotel has curb appeal, clean spacious rooms, great breakfast, friendly staff and outstanding customer service.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
ChadPatterson, General Manager at Hilton Garden Inn Florence, responded to this review

I really appreciate your taking the time to share your thoughts with your recent stay. It is valuable feedback such as what you have provided that allow us remain an award winning hotel. Again, thank you for making the effort to share your thoughts. We look forward to having you with us again soon! More 

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