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Hilton Garden Inn Florence

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2671 Hospitality Blvd., Florence, SC 29501
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Hilton Garden Inn Florence
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430 Reviews from our TripAdvisor Community

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Traveler rating
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    106
    34
    6
    8
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159
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100
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Clementon, New Jersey, United States
Level Contributor
6 reviews
5 of 5 stars Reviewed 5 days ago NEW

With plane fares being so high this year, we opted to drive to our vacation timeshare in Captiva Island, FL. Coming from Southern NJ this was a 1200+ miles trip, that if driven straight thru would take approx 19 hours. We wanted to pick a somewhat halfway destination. My dad offered us Hilton Points and Florence, SC met the requirements... More 

Was this review helpful? Yes
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The front desk staff have always been phenomenal every time we've stopped on our way to Florida. They are friendly and accommodating and strive to make the check in process quick and easy. We have stayed for one night stays in between our travel from New Jersey to Florida as the rooms are comfortable but more so because the staff... More 

Was this review helpful? Yes
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here for one night. Room was very clean. Staff was friendly. The bottle water at check in was nice. Location was excellent. Many restaurants nearby. We did not get the chance try out the on site restaurant. I would recommend this hotel to anyone.

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Union, New Jersey
Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Stayed one night on way to Florida. Staff was very friendly. Called Room Service with only five minutes to closing and was greeted so warmly with..... Of course you can still order. Food was terrific. Would definitely stay again.

Was this review helpful? Yes
Florence, United States
1 review
1 of 5 stars Reviewed 1 week ago

We stayed at the Hilton Garden Inn and it was the worse experience I have ever had staying at a Hilton. I am a frequent world traveler and try and stay at a hotel chain regular but may switch after this experience. The room was not cleaned when arrival with long black hairs left in bathroom and bathtub. It was... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
ChadPatterson, General Manager at Hilton Garden Inn Florence, responded to this review

Thank you so much for your review. I do want to apologize for the general bad experience that you had while staying at our hotel. As you can see from our other reviews, this is not the type of experience that we want for our guests. I am sorry this was the case for you. We will be sure to... More 

Clinton, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

I enjoyed my stay. The room was clean, spacious and inviting. The hotel staff were friendly and welcomed me with an "Welcome Smile". I remember some of the faces from my previous staff and staff greeted me in such a way that made me feel that they remembered me. They were very attentive and accommodating. I appreciate your staff and... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
ChadPatterson, General Manager at Hilton Garden Inn Florence, responded to this review

I am glad that your stay with us was a delightful one! We looks forward to having you here again soon! More 

Dalton, Georgia
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stopped here to see family. Hotel is very nice and accommodations were great No issues with stay and would stay here again Very convenient to restaurants and shopping Hotel pool is clean and hot tub is available

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
ChadPatterson, General Manager at Hilton Garden Inn Florence, responded to this review

I really appreciate your taking the time to share your thoughts with your recent stay. It is valuable feedback such as what you have provided that allow us remain an award winning hotel. Again, thank you for making the effort to share your thoughts. We look forward to having you with us again soon! More 

Lexington Park, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We always stay at this Hilton Garden Inn when we visit Florence SC and will always booked at Hilton Garden Inn whenever we travel. Our experience has always been enjoyable and they have the "BEST" Granola cookies EVER! If you don't believe me, then book a stay and try them yourself! This hotel is always clean and staff is professional... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
ChadPatterson, General Manager at Hilton Garden Inn Florence, responded to this review

I really appreciate your taking the time to share your thoughts with your recent stay. It is valuable feedback such as what you have provided that allow us remain an award winning hotel. I myself enjoy the cookies!!! Again, thank you for making the effort to share your thoughts. We look forward to having you with us again soon! More 

1 review
5 of 5 stars Reviewed 3 weeks ago

The staff received us with a great smile that made us feel welcome and lasted throughout our stay. The rooms were clean, and the bed was oh so comfortable; we felt like we were sleeping on clouds. The room was very nicely furnished and the hotel location an easy access to local amenities and shopping. I would definitely stay again... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
ChadPatterson, General Manager at Hilton Garden Inn Florence, responded to this review

I really appreciate your taking the time to share your pleasure with your recent stay. I always say that a Perfect stay involves special people who add that pleasant touch. I am happy this was the case for you. We want our guests to be met with a well-trained team that puts guest comfort and satisfaction before everything else. You... More 

Baltimore, Maryland
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Met expectations for one night stop on our way to Hilton Head. Hotel is loactawd conveniently off of I95. Room was clean and staff was very friendly. A complimentary continental breakfast would have been appreciated.

Was this review helpful? Yes
ChadPatterson, General Manager at Hilton Garden Inn Florence, responded to this review

I really appreciate your taking the time to share your pleasure with your recent stay. I always say that a Perfect stay involves special people who add that pleasant touch. I am happy this was the case for you. I hope we continue to be your stopping point on the way to Hilton Head! We want our guests to be... More 

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