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All 38 Florence hotels

Hilton Garden Inn Florence

4.0 of 5 Hotel   |   2671 Hospitality Blvd., Florence, SC 29501
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Ranked #5 of 38 hotels in Florence
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 3 days ago
Mark M Bolivia, United States
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231 people have reviewed this hotel

Traveler rating
    145
    56
    20
    5
    5
See reviews for
86
49
16
51
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • Any
English first
Pine Knoll Shores, North Carolina
1 review
1 of 5 stars Reviewed 2 days ago NEW

I travel a lot and spend many nights in Hilton properties. They are in most cases cleaner, nicer and have better beds. I especially like the HGI king beds and HGI properties. That being said. This property was very disappointing. First of all they do not give AAA rates Monday through Wednesday. I could live with that for one night... More

Was this review helpful? Yes 1
ChadPatterson, General Manager at Hilton Garden Inn Florence, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. As a frequent Hilton guest, you are our most valued guest. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At Hilton... More

Bolivia, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

Top notch and quality second to none,well pleased for a town of Florence's size.Will definitely look for Hilton Inns in other places i go. The inviting warmth from the front entrance to the fresh smell throughout the walk ways and hall ways of the hotel.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
ChadPatterson, General Manager at Hilton Garden Inn Florence, responded to this review

I really appreciate your taking the time to share your thoughts with your recent stay. I am glad that the team here treated you well and the atmosphere we provided exceeded your expectations! It is valuable feedback such as what you have provided that allow us remain an award winning hotel. Again, thank you for making the effort to share... More

Atlanta, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

This hotel is in an excellent location and is very nice. Convenient to I-95 and I-20 interstates but no road noise. It is also near many good restaurant choices. The staff was friendly and the decor is very comfortable.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
ChadPatterson, General Manager at Hilton Garden Inn Florence, responded to this review

I appreciate your recent review of our hotel. I am so glad you noticed the new decor in our Updated Lobby. We are still in the process of getting a few more pieces in and it will be a wonderful place to network, hang-out or just relax. Please stay again soon so that you can experience the new Hilton Garden... More

Ocala, Florida
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Highly recommend this hotel. Staff is excellent. The rooms are spacious and clean!! Conference rooms are equipped with projectors. Easy to set up for presentations. The breakfast is awesome, I highly recommend the omelets.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
ChadPatterson, General Manager at Hilton Garden Inn Florence, responded to this review

Thank you so much for the positive review! I am glad to see that your stay with us was enjoyable and convenient. Yes each of our meeting rooms have built in projectors and speakers for your ease if use. We feel that an ultimate built in A/V in each of the rooms would greatly benefit many guest traveling for business.... More

Laurel, Maryland
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Our 3rd stay at this HGI -- still good but with some downsides ... Pros: - convenience to I-95, restaurants, large mall - large, clean rooms with good water pressure, soft linens, keurig coffee/tea maker - quality breakfast buffet with cooked-to-order eggs, omelettes, pancakes, french toast Cons: - lumpy mattresses that ran hot - noisy HVAC - hallway noise from... More

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ChadPatterson, General Manager at Hilton Garden Inn Florence, responded to this review

Thank you so much for sharing your recent experience at our hotel. The whole crew in the restaurant do work very hard and take pride in the food they prepare. Each of our mattresses have our Garden Sleep System within them. Each side is adjustable for each individual so that you can adjust your side to be as firm or... More

Bloomsburg, Pennsylvania
Top Contributor
107 reviews 107 reviews
23 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a very nice hotel. It has an upscale feel but is very reasonably priced. The rooms are clean, roomy, and comfortable. The staff were friendly and helpful. The hotel is conveniently located about two minutes from the I-95 exit. Breakfast is NOT included but at around $9 is still not any more than you might spend elsewhere. There... More

Was this review helpful? Yes
ChadPatterson, General Manager at Hilton Garden Inn Florence, responded to this review

Thank you so much for your review! We are glad that you enjoyed your stay with us! Next time you stay, be sure to book the bed and breakfast rate. This includes breakfast for 2 and each additional person is only $5. We look forward to having you again with us! More

Chesapeake, Virginia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is a beautiful Property , just so pleasing to the eye,the rooms were spacious and clean.All the amenities of a well kept hotel.My first time in Florence and my time at this hotel,i have stayed @ a Hilton before in New Jersey ,but never an Garden Inn,i plan to return to both town & hotel !

Was this review helpful? Yes
ChadPatterson, General Manager at Hilton Garden Inn Florence, responded to this review

I am so glad that you enjoyed your stay at our hotel! I am glad that we could help to make your visit to Florence a little more enjoyable! We hope that you will return sometime and stay with us again soon!!! More

Burke, VA
Top Contributor
119 reviews 119 reviews
14 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 2 weeks ago

If you want space - this is the place. Our room with two doubles was huge. The hotel is clean, inviting and the staff was very friendly. Easy access to a decent mall across the highway and exceptionally easy access on and off 95.

Was this review helpful? Yes
ChadPatterson, General Manager at Hilton Garden Inn Florence, responded to this review

I really appreciate your taking the time to share your pleasure with your recent stay. I am glad to hear that my staff and the hotel made your stay in Florence quite enjoyable. We are fortunate to have so many local businesses around us which allow our guests to have everything at their fingertips. We want our guests to be... More

Warrenville, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

The title says it all. For business purposes, the surrounding hotels have better connectivity and business amenities and for cheaper prices too. The rooms have thin walls and therefore it could get noisy in the morning or late in the evening.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
ChadPatterson, General Manager at Hilton Garden Inn Florence, responded to this review

I appreciate you taking the time to share your concerns with us. I want to personally apologize for your inconvenience with our internet service. Our Internet is on a 25M fiber circuit which is the fastest in the area. We usually have compliments on the speed of our Internet, so I will be sure to have our internet provider, Time... More

Atlantic City, New Jersey
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I wish I could recall her name, but the older woman with gray hair was possibly the worst person I have ever encountered while staying at a hotel. There is woman should be removed from the front desk. When she checked my wife and I in she was in what seemed to be a big rush; ready for us to... More

Was this review helpful? Yes 2
ChadPatterson, General Manager at Hilton Garden Inn Florence, responded to this review

I really appreciate your taking the time to share your disappointment with your recent stay. I want to personally apologize for the frustration you experienced at check-in. I always say that a Perfect stay always begins with a welcoming check-in and continues thru check-out. I am sorry this was not the case for you. We want our guests to be... More

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Additional Information about Hilton Garden Inn Florence

Also Known As:
Hilton Garden Inn Florence Hotel Florence
Hilton Garden Inn Florence Hotel
Florence Hilton Garden Inn
Hilton Florence
Florence Hilton
Address: 2671 Hospitality Blvd., Florence, SC 29501
Phone Number:
Location: United States > South Carolina > Florence
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Florence
#3 Family Hotel in Florence
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Garden Inn Florence 4*
Official Description (provided by the hotel):
We are conveniently located at the intersection of I-95 and I-20 near the Magnolia Mall, Florence Civic Center and Swamp Fox Cinema. Also in the immediate area are a variety of restaurants and other shopping venues.Our free, 24 hour business center offers guests complimentary copy, fax, secure remote printing and computer processing equipment. Our property has 186 well designed guest rooms with an oversized work desk and ergonomic Mirra chair by Herman Miller, plus complimentary wireless, and wired high speed internet access. In addition, each room offers a refrigerator, microwave and coffee maker.You will appreciate our comfortably casual restaurant, The Great American Grill. We offer breakfast and dinner service plus nightly room service. Our Pavilion Pantry carries a variety of microwavable foods, snacks and sundries and is conveniently located near the front desk. Other features include a saltwater indoor pool, whirlpool and fitness room. Valet and guest laundry are also available. Hilton Garden Inn Florence is glad to offer our guests Electric Vehicle Charging Stations. ... more   less 
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