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Comfort Suites Florence

Certificate of Excellence
2.5 of 5
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2120 West Lucas Street, I-95, Exit 164, Florence, SC 29501
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Comfort Suites Florence
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Ranked #6 of 40 Hotels in Florence
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
iAlvinRashad Orlando, Florida
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338 reviews from our community

Traveler rating
    241
    68
    16
    8
    5
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150
76
7
38
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
  • English first
  • French first
  • Any
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  • All months
    (338)
  • Mar-May only
    (78)
  • Jun-Aug only
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Orlando, Florida
Contributor
13 reviews 13 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stayed just one night from work in Myrtle Beach to catch my flight at FLO the next morning. I enjoyed the room. It was clean, spacious, and smelled nice. The only thing that i would ask for is better water pressure in the shower. Other than that i loved it. Breakfast was good, hot and cold foods, the basics... More 

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Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Dear |AlvinRashad, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. It was our pleasure to host you. We appreciate the opportunity to refresh,rejuvenate and recharge you for the next day. Your feedback is very important to us and we can assure you that we will use this information to do... More 

Seneca, South Carolina
Top Contributor
94 reviews 94 reviews
15 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stay here when we are in Florence, SC, and are always pleased with the service and clean, comfortable rooms. I especially like the partial room divider that allows one who wants to stay up later not disturb the other. There is a separate seating area that has a fold out sofa if needed for a third bed. Jenny was... More 

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Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Dear Bknowing, Thank you so much for answering our online survey with such wonderful feed back. It is always a pleasure to be able to hear about the experiences that our guest have at the Comfort Suites. On behalf of the entire staff, thank you so much for your comments about our staff and our facility. We appreciate you giving... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

This is our go to place on our way to and from Florida. The staff is always so friendly, rooms are very clean. Our kids love the nice heated pool. I would highly recommend staying there. Definitely call ahead they do book up quickly. The beds and pillows are oh so comfy. Their breakfast in the morning is also another... More 

Was this review helpful? Yes
Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Dear Linda B, Thank you for sharing such an Awesome review of our hotel and staff!! We appreciate you sharing your experience with us. Our guest are our single most important factor for our hotel and we value each and everyone whom stays with us ... It is always a pleasure to receive positive feed back but it is especially... More 

Washington DC, District of Columbia
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here on a trip to Florida. Less than a mile off I 95 made this a great location in a quiet area. Friendly staff, chocolate chip cookies at check-in (yum) & a very spacious room (always love a sitting area)! Only thing wrong in the room was a broken toilet seat. I would agree with what others said about... More 

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Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Thank you for sharing your feed back on your recent visit with us at the Comfort Suites. We do value and appreciate your business! Thank you so much for sharing with me the information on the toilet, I will have my team take care of that right away. Again thank you for sharing with me your experience and we look... More 

White Hall, Maryland
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Was traveling with 50 other people on a bus trip to Florida. This was our overnight stop going South and also on our way back. I never heard one person complain about anything here. From the size of the rooms, to the comfortable beds and pillows, to the more than adequate breakfast, this hotel is top-notch! Several groups of us... More 

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Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Dear Loghome90, Thank you for such Awesome Feedback! We appreciate you sharing your experience on your recent stay at the Comfort Suites of Florence,SC. It is always a pleasure to hear back from our guest but it is especially special to hear positive feedback. Thank you for sharing with me that the staff did an a wonderful job of taking... More 

Succasunna, New Jersey
Top Contributor
214 reviews 214 reviews
26 hotel reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A real nice place to rest ,the rooms are perfect. the staff is very helpful and friendly. the breakfast is ok there is plenty to eat .there are a lot of places to eat at night and gas station to fill up at. if you plan to stay there book it ahead because they fill up quickly

Was this review helpful? Yes
Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Dear JohnGross, Thank you for sharing with me the recent experience you had at the Comfort Suites of Florence, we appreciate you sharing your feed back and we look forward to providing your overnight accomodations. It was our pleasure to host you as our guest and we look forward to relaxing you, rejuvinating you and refreshing you the next time... More 

Ottawa
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed March 2, 2015

There were 9 hotel chains within a couple of blocks of each other, with a range of pricing, based on the quality and reputation of each. We used one of the indispensable hotel coupon books that easily give the best rates. However, one or two places were sold out of their coupon eligible rooms, and another was somewhat uninhabitable. So... More 

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Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Dear Acceptably Average, I do apologize for the stay you had at a Comfort Inn... We, however, are a Comfort Suites with Modern Decor, bright illuminating and festive colors that shine as a beacon at night. Our atmosphere is spa like and refreshing. We have a heated indoor pool, fitness center, business center, complimentary washer and dryer along with a... More 

North Bangor, New York
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 28, 2015

I loved this place. My husband and I were traveling to the South for our annual two months stay. We had not made reservations as we were not sure how far we wanted to travel this date. We hit bad weather and got off I95 about 4p.m. The check-in went smoothy. The beds were great and there was no noise... More 

Was this review helpful? Yes 1
Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Dear Gayla13, Wow! Thank you for sharing such wonderful feedback, we appreciate you!. It is our pleasure to host you as our guest and we look forward to the next time we have the privilege of relaxing, rejuvenating and refreshing you for your next day's journey. Thanks for giving us the honor of earning your business and we will see... More 

oh
Top Contributor
99 reviews 99 reviews
32 hotel reviews
101 helpful votes 101 helpful votes
4 of 5 stars Reviewed February 26, 2015

Only three years old! Very modern decor. Nice comfortable bed. Nice big breakfast area. Did not hear the train ar all. Would def stay there again! If you want a clean, new place to stay off I 95, this is it.

Was this review helpful? Yes
Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Dear Drpc12, Thank you for such kind words about our hotel, we do appreciate your feed back and your recommendation. We strive everyday to meet and exceed the needs of our guest, so it is always a pleasure to hear back on your experiences. Please stay with us the next time you are in Florence so we can continue to... More 

Winthrop, Maine, United States
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 20, 2015 via mobile

I had read a review of this hotel, saying that the floor was thin and you can hear people above you moving around. I didn't think it would be a problem for us since we were on the top floor. However, at about 11:00pm, the people in the next room over came back from wherever they had been and began... More 

Was this review helpful? Yes 2
Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Dear Christine M, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to... More 

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