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Comfort Suites Florence

Certificate of Excellence
2.5 of 5
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2120 West Lucas Street, I-95, Exit 164, Florence, SC 29501
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Comfort Suites Florence
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Ranked #7 of 41 Hotels in Florence
Certificate of Excellence
A recent review
5 of 5 stars reviewed 1 week ago
John O Morrisville, Pa
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341 Reviews from our TripAdvisor Community

Traveler rating
    243
    68
    17
    8
    5
See reviews for
150
78
7
38
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
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English first
  • All months
    (341)
  • Mar-May only
    (81)
  • Jun-Aug only
    (90)
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    (78)
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Morrisville, Pa
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed here several time and liked it very much. Last stay was May 1 and May 9, 2015. The staff is efficent and very friendly. Our room was clean and no issued at all. Breakfast was enjoyable as it always is. Will always use this hotel when traveling.

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Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed 2 weeks ago

First stayed here in January 2015 and enjoyed this beautiful hotel with wonderful staff and warm inviting atmosphere. Comfortable beds, very clean rooms, free laundry, and a great hot breakfast in the mornings!

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Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Dear Blideas, Thank you for sharing such wonderful Feed back! We appreciate your comments and the staff joins me in saying thanks for such a wonderful recommendation. We take pride in our hotel and the services we provide so it is always a joy to hear back from our guest. Your feedback is very important to us and we can... More 

Ocala, FL
Senior Contributor
34 reviews 34 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We went online to find a hotel in the Florence area and saw that the Comfort Inn was $99. Since we found a cheaper hotel not far from them, we decided we would try that one first upon our arrival there. Once we got there, the other hotel was way over $100 so we drove over to the Comfort Inn... More 

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Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Dear Carol M, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to... More 

Orlando, Florida
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 22, 2015

I stayed just one night from work in Myrtle Beach to catch my flight at FLO the next morning. I enjoyed the room. It was clean, spacious, and smelled nice. The only thing that i would ask for is better water pressure in the shower. Other than that i loved it. Breakfast was good, hot and cold foods, the basics... More 

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Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Dear |AlvinRashad, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. It was our pleasure to host you. We appreciate the opportunity to refresh,rejuvenate and recharge you for the next day. Your feedback is very important to us and we can assure you that we will use this information to do... More 

Seneca, South Carolina
Top Contributor
95 reviews 95 reviews
15 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed April 21, 2015

We stay here when we are in Florence, SC, and are always pleased with the service and clean, comfortable rooms. I especially like the partial room divider that allows one who wants to stay up later not disturb the other. There is a separate seating area that has a fold out sofa if needed for a third bed. Jenny was... More 

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Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Dear Bknowing, Thank you so much for answering our online survey with such wonderful feed back. It is always a pleasure to be able to hear about the experiences that our guest have at the Comfort Suites. On behalf of the entire staff, thank you so much for your comments about our staff and our facility. We appreciate you giving... More 

1 review
5 of 5 stars Reviewed April 12, 2015

This is our go to place on our way to and from Florida. The staff is always so friendly, rooms are very clean. Our kids love the nice heated pool. I would highly recommend staying there. Definitely call ahead they do book up quickly. The beds and pillows are oh so comfy. Their breakfast in the morning is also another... More 

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Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Dear Linda B, Thank you for sharing such an Awesome review of our hotel and staff!! We appreciate you sharing your experience with us. Our guest are our single most important factor for our hotel and we value each and everyone whom stays with us ... It is always a pleasure to receive positive feed back but it is especially... More 

Washington DC, District of Columbia
Senior Contributor
43 reviews 43 reviews
10 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed April 4, 2015

Stayed here on a trip to Florida. Less than a mile off I 95 made this a great location in a quiet area. Friendly staff, chocolate chip cookies at check-in (yum) & a very spacious room (always love a sitting area)! Only thing wrong in the room was a broken toilet seat. I would agree with what others said about... More 

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Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Thank you for sharing your feed back on your recent visit with us at the Comfort Suites. We do value and appreciate your business! Thank you so much for sharing with me the information on the toilet, I will have my team take care of that right away. Again thank you for sharing with me your experience and we look... More 

White Hall, Maryland
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 1, 2015

Was traveling with 50 other people on a bus trip to Florida. This was our overnight stop going South and also on our way back. I never heard one person complain about anything here. From the size of the rooms, to the comfortable beds and pillows, to the more than adequate breakfast, this hotel is top-notch! Several groups of us... More 

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Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Dear Loghome90, Thank you for such Awesome Feedback! We appreciate you sharing your experience on your recent stay at the Comfort Suites of Florence,SC. It is always a pleasure to hear back from our guest but it is especially special to hear positive feedback. Thank you for sharing with me that the staff did an a wonderful job of taking... More 

Succasunna, New Jersey
Top Contributor
213 reviews 213 reviews
25 hotel reviews
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed April 1, 2015

A real nice place to rest ,the rooms are perfect. the staff is very helpful and friendly. the breakfast is ok there is plenty to eat .there are a lot of places to eat at night and gas station to fill up at. if you plan to stay there book it ahead because they fill up quickly

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Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Dear JohnGross, Thank you for sharing with me the recent experience you had at the Comfort Suites of Florence, we appreciate you sharing your feed back and we look forward to providing your overnight accomodations. It was our pleasure to host you as our guest and we look forward to relaxing you, rejuvinating you and refreshing you the next time... More 

Ottawa
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed March 2, 2015

There were 9 hotel chains within a couple of blocks of each other, with a range of pricing, based on the quality and reputation of each. We used one of the indispensable hotel coupon books that easily give the best rates. However, one or two places were sold out of their coupon eligible rooms, and another was somewhat uninhabitable. So... More 

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Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Dear Acceptably Average, I do apologize for the stay you had at a Comfort Inn... We, however, are a Comfort Suites with Modern Decor, bright illuminating and festive colors that shine as a beacon at night. Our atmosphere is spa like and refreshing. We have a heated indoor pool, fitness center, business center, complimentary washer and dryer along with a... More 

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