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Comfort Suites Florence

Certificate of Excellence
2.5 of 5
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2120 West Lucas Street, I-95, Exit 164, Florence, SC 29501
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1 room 1 guest
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Comfort Suites Florence
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357 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (357)
  • Mar-May only
    (81)
  • Jun-Aug only
    (106)
  • Sep-Nov only
    (92)
  • Dec-Feb only
    (78)
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Morristown, New Jersey, United States
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

We have stayed here a few times on our drives from NJ to FL. The hotel is very clean and has beautiful updated lobby. The staff are friendly and memorable (esp Renee). The breakfast is good. The rooms are not cramped and have comfortable beds. We especially love that they have 2 queen beds PLUS and sofa bed...so our family... More 

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Miami
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here on our way driving north from Florida to N. Carolina and we were pleasantly surprised! The employees at the desk were friendly and helpful, even gave us fresh baked cookies on arrival! Gotta love that! The rooms were very comfortable and large and the beds great! The bathroom was nice, clean and had plenty of towels. Good water... More 

Was this review helpful? Yes 2
Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Dear Hazyman, Thank you for such Awesome and wonderful feed back. We do appreciate your business and we look forward to providing your overnight needs. Thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great... More 

Big D
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 1 week ago

I was in a room on the lower level near the parking lot. I was worried about early morning noise from other travelers but heard nothing. The beds were quite comfortable and I liked the variety of pillows - soft to firm.

Was this review helpful? Yes
Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Dear Pepper, Thank you for answering our online survey and sharing your experience on Trip Advisor... we appreciate you sharing your feed back on your recent stay. We are so pleased to hear how much you enjoyed your stay and we look forward to your return visit. It is always wonderful to hear about how each and everyone of our... More 

Level Contributor
4 reviews
5 of 5 stars Reviewed 2 weeks ago

This is by far the nicest Comfort Suites I have stayed in, and I travel for work and practically live in hotels. Very clean and up to date rooms, staff very friendly and helpful. The breakfast is very good as well. I stayed here for three night and when I'm back in Florence I'm staying at this hotel. A++++++

Was this review helpful? Yes
Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Dear Caminoblue79, Wow!! Thank you for sharing such Awesome feedback, We appreciate you taking time out of your day to share your experience at the Comfort Suites. It is always a pleasure to hear back from our guest, we especially love to receive positive feed back. It energizes our staff and reinforces our goals and commitment.. to you.. our guest.... More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Your hotel was beautiful and great. Staff was outstanding and customer service A+. With your professional personal made our stay awesome. Your staff looked over all of our motorcycles to asure they were safe another A+

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Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Dear Dolly AJ of FHO, Wow!!! Thank you so much for sharing such marvelous feed back, we had a most enjoyable time hosting you guys and we look forward to the next time we have the privilege and the honor of providing your overnight accommodations again. Thank you for taking the time to complete our online survey regarding your recent... More 

Toledo, Ohio
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is about 1 1/2 hours away from Myrtle Beach & is a great place to stay the night before your arrival, so you are nearby. The lobby is beautiful, as is the dining area. The free breakfast featured both hot & cold choices. So much to choose from !The excersize room was clean & amply arranged. The swimming... More 

Was this review helpful? Yes
Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Dear Jeannie B, Awesome!!! Thanks for sharing such an Amazing review. We take pride in our hotel so it is really quite wonderful when our guest notice our efforts. Thanks so much for being our guest, it is a honor and a privilege to host you and your family and we look forward to the next time we can provide... More 

Lady Lake, Florida
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Clean hotel, comfortable bed, soft sheets, good breakfast Only slight problem was at check in there was a line at 7pm and only one lady working desk. We always stay at this Comfort Suites when traveling south to north or vice versa.

Was this review helpful? Yes
Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Dear Beth D, Thank you for sharing such wonderful feed back. I am glad you enjoyed your stay. Our apologies for the delay on the check in, the other young lady was probably away from the desk helping another guest or it could have been a night where we only had one person on shift. I apologize for that inconvenience.... More 

Lewistown, Pennsylvania
Level Contributor
56 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Although check-in was a little slow due to computer problems this hotel provides a wonderful over all experience. This and several other hotels are among the best on Interstate 95 -- there are al awful lot of poor ones on I 95 between DC and Florida. Because these hotels are so nice they do tend to cost more than most... More 

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Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Dear Traveler460, Thank you for sharing such wonderful information on your experience at the Comfort Suites of Florence. We appreciate the opportunity you gave to us by awarding us your business. It was our pleasure to host you and we look forward to the next time we can relax, refresh and rejuvenate you for the next day. We hope to... More 

Maryland
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 23, 2015

Stayed here for one night on our recent road trip to Orlando. The all suite hotel is fairly new with a modern style lobby and guest rooms. Rooms were clean, beds were comfortable, and hotel staff was friendly and accommodating. Didn't stay for the free breakfast but good to know that it was available. Will definitely be back on our... More 

Was this review helpful? Yes
Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Dear Pleasant Stay, Thank you so much for your Feed Back! We do appreciate your business and hearing back from you on your recent experience. It was a honor to host you as our guest and we look forward to hosting you again. Until we have the privilege of providing your overnight accommodations please have a most enjoyable summer. More 

Melbourne Beach, Florida
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 20, 2015

We always try to stay here on our way to the northeast. This hotel has the most comfortable rooms. The beds are very comfortable (you hate to get out of them). The rooms are also very large with two queen beds and a sofa and desk. The rate was a bit more than what I wanted to spend but the... More 

Was this review helpful? Yes
Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Dear Beach1Mom, Thank you for sharing your experience at the Comfort Suites. We do appreciate your feed back. Your words and experiences are a value to us so thanks for sharing. I apologize that your recent experience was interrupted by the fire alarm... I can happily report that there was no fire, however, there was a leak that ran into... More 

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