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All 39 Florence hotels

Comfort Suites Florence

2.5 of 5 Hotel   |   2120 West Lucas Street, I-95, Exit 164, Florence, SC 29501
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Ranked #4 of 39 Hotels in Florence
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
sonicm Brooklyn, New York
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309 reviews from our community

Traveler rating
    224
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    13
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See reviews for
135
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Brooklyn, New York
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My family and I stopped at the Comfort Suites in Florence, SC for one evening on our way to Orlando, Florida on October 11. The room was fairly new having recently been renovated. It was spacious and clean. Staff was very friendly. We enjoyed a free buffet breakfast. Had alot of choices including eggs and bacon and warm biscuits. Would... More

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NY
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

I am handicapped and am challenged walking. Had to go to 3rd floor in order to be accommodated for accessible double with previous request for close to desk, OPPS. Accessible to them is a bar to get in and out of shower but none to hold on to while showing. Bar was positioned on faucet wall where you can not... More

Was this review helpful? Yes
Sharonda H, Manager at Comfort Suites Florence, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. We strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to hear back from... More

The Villages, FL
Senior Contributor
45 reviews 45 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

We stopped at the Comfort Suites on our return trip to Florida. We were the last room to use one of the coupons & what a great value! Super breakfast & very convenient to restaurants. We'd definitely stop here again!

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Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Aww...Thank you MOMMOMTHE VILLAGES, We appreciate your kind words and your recommendation of the Comfort Suites of Florence. It was our pleasure having you as our guest and we look forward to the next time we have the honor to provide your overnight accommodations., From my staff as well as myself thank you for the wonderful pat on the back... More

Washington DC, District of Columbia
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
73 helpful votes 73 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Four of us are staying at this hotel October 7th and have a coupon for $84.99 which this hotel refuses to honor and charging us for three rooms for well above the coupon rate which is a real ripoff. If we have coupons they should honor them. Even though hotel is nice they are liars and cheats for not honoring... More

Was this review helpful? Yes 10
Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Dear Mr. V, Thank you for sharing your disappointment on not receiving the coupon rate. We greatly appreciate you sharing your frustrations, but on October 7th 2014, the hotel was sold out for coupons. Coupons are based on limited inventory and when the inventory is gone so is the coupon special rate. Indeed, I am sorry you feel like you... More

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed there in August 2014- it was wonderful had a wonderful time. We had a super clean room and wonderful amenities, and coming from a teacher, that is critical this placed really rocks. Overall I would say you feel in great "Southern Hospitality and feel relaxed" as if it were the good old days. I would highly recommend this... More

Was this review helpful? Yes 1
Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Thank you for sharing your feedback on your recent experience at the Comfort Suites of Florence, we greatly appreciate your business and your comments. It is always a pleasure to hear positive feed back. Thanks again for sharing and please stay with us on your next visit to Florence so we can continue to demonstrate our commitment to your satisfaction. More

Lexington, Kentucky
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

One of the cleanest, nicest hotel rooms we have ever stayed, in. The room had a sitting area in addition to a king size bed. Bathroom was large, soft towels. The front desk clerk was doing something else and took awhile to get her attention to check in was the only negative

Was this review helpful? Yes
Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Thank you for answering our online survey.. we greatly appreciate your comments. It is always a pleasure to receive wonderful feedback. Thanks again for sharing and please stay with us the next time you are travelling through the Florence area. More

Winter Garden, Florida, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

First of all it smelled clean and the decor is beautiful from the moment you walk in! Wonderful, helpful and accommodating staff! We were greeted by every staff member with smiles on their faces! Not faked! Rooms again were super clean and beautiful! Spacious rooms (& bathroom), comfortable beds and linens! The towels were soft unlike other places we have... More

Was this review helpful? Yes
Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Thank you so much for your glowing recommendation! The staff and myself greatly appreciate your kind words. We strive every day to be better than we were yesterday. We can only check our progress through your experiences. It is through your feed back that we find out how we are doing in the eyes of guest. Thanks again for sharing... More

Edgewater Park, NJ
2 reviews
5 of 5 stars Reviewed 3 weeks ago

We were tired and needed a place to stay, checked out Hampton Inn right next door they wanted $155 for one night (arrived at midnight). Price was not in our plans, so checked this place out. Extremely clean and pleasant staff. We got a suite for $100.very quiet, too. Will definitely stay again. Very convenient.

Was this review helpful? Yes
Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

I really enjoyed my stay at this hotel! They have fresh delicious cookies at the front desk for you and complimentary bottled water as well. The staff is super friendly and helpful! My first room was not quite ready. The pillows were not in place and the TV was on so I think housekeeping may have been running a lil... More

Was this review helpful? Yes
Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Thank you for sharing such wonderful feedback!! It is always a pleasure to hear such positive words. We are glad you enjoyed your stay. We strive hard to make sure that each and everyone of our guest leaves satisfied. For it is through you experiences that tell us if we are doing right, wrong and how we can improve. Thanks... More

Monroe, North Carolina
1 review
5 of 5 stars Reviewed September 2, 2014

One of the cleanest and nicest I have ever stayed in. Highly recommend this place excellent service and comfortable bedding. I have stayed in a lot of hotels but this by far was the best. I just wish they were this way every time we travel. Thank u choice hotels for your care of a good hotel.

Was this review helpful? Yes
Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Dear Overnight stay, Thank you for such a awesome review! We do appreciate your business and your feed back.! It is always a pleasure to receive such positive feedback, your words will act as encouragement to all our staff to continue to do what we do best which is provide great customer service. Thanks again for sharing and please stay... More

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Additional Information about Comfort Suites Florence

Address: 2120 West Lucas Street, I-95, Exit 164, Florence, SC 29501
Phone Number:
Location: United States > South Carolina > Florence
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Florence 2.5*
Number of rooms: 77
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Also Known As:
Comfort Suites Florence Hotel Florence

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