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Comfort Suites Florence

Certificate of Excellence
2.5 of 5
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2120 West Lucas Street, I-95, Exit 164, Florence, SC 29501
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1 room 1 adult
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Comfort Suites Florence
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376 Reviews from our TripAdvisor Community

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Greensboro, North Carolina
Level Contributor
62 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed at this hotel in January 2016 on our way home from Florida. Florence, SC is a good distance for a stop between Florida and North Carolina—a little more than halfway, making the next day's drive easier for those who don't want to drive straight through. This Comfort Inn is five years old but it looks new. We were... More 

Helpful?
Thank Cloudstepper
Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Dear Cloudstepper, Thank you for sharing such an awesome review of the Comfort Suites! Wow! We appreciate all your wonderful commentary of our hotel. It is such a pleasure to hear from our guest but it is especially wonderful to hear positive feedback. We appreciate you for taking the time to tell us about your recent stay and for choosing... More 

Palmyra, Virginia, United States
Level Contributor
108 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We checked in and despite issues the clerk was having with the computer system she remained friendly and apologetic. When asked for insight on how difficult it was to get to a local restaurant she was very helpful. The lobby and room was very attractive and clean. The beds and pillows were very comfortable. The breakfast was standard fare, but... More 

Helpful?
Thank Sue R
Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Dear Sue R, Thank you for taking the time to share your recent experience at the Comfort Suites of Florence. I am so glad you enjoyed your stay and it would be our honor to welcome you back. We are committed to your satisfaction and our staff will do all they can to ensure that you are rested, relaxed and... More 

Hamden, Connecticut
Level Contributor
129 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Comfort Suites 2120 West Lucas St. Florence, S.C. I have stayed at Comfort Suites on prior occasions in different locations and have for the most part been satisfied. Like the others this one was clean and neat and had a pleasant reception area and lobby. The reception person was cordial but was having an ongoing losing battle with her computer... More 

Helpful?
Thank Realtor44
Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Thank you for answering our online survey. We do appreciate your feed back on your recent experience at the Comfort Suites of Florence. We love to hear back from our guest. Your comments help with our continued to efforts to improve our guest service. I apologize that you did not receive any hot cookies during your stay. Thanks for informing... More 

Hilton Head, South Carolina
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a very nice place to stay. We found the hotel to be very attractive from the exterior to the lobby, to the dining area and to the room we had. The room was very spacious, clean and well decorated. The beds and pillows were excellent. We are light sleepers but were never disturbed during the night. We didn't... More 

Helpful?
Thank JOVI1625
Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Allow me to say thank you on behalf of our hotel for the wonderful feed back. Our goal is to ensure that each and every one of our guest is rested ,set and ready for their next day. Thank you once again for your time and valuable feedback. We sincerely appreciate your business and hope you will give us another... More 

Maryland
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This Hotel has everything that you need free breakfast, free wi-fi, and nice rooms. The hotel was quiet, clean, and the employees were nice. Because it's the Deep South expect some southern hospitality which I enjoy. I would definitely stay here again and recommend it to a family member or friend.

Helpful?
Thank ManofGod-3
Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Dear ManofGod-3, Thank you for such Awesome feed back on your recent stay. I am so glad that you found our accommodations quiet, clean and our staff nice. It was a pleasure to have you as our guest and we look forward to the next time we can provide your overnight needs. Hope to see you soon. More 

Virginia Beach, Virginia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

I stayed at this hotel Jan. 19, 2016. Very clean, very comfortable beds, excellent breakfast, and staff very accommodating. Very easy access from I-95. Places close by to grab a bite. Felt very safe in the parking lot. Definitely would stay here again!

Helpful?
Thank Ronald M
Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Dear Ron, Thank you for answering our online review on your current experience at the Comfort Suites of Florence. It is always a pleasure to hear back from our guest but it is especially nice to recieve positive feed back. Your comments and recommendation are greatly appreciated and we look forward to the next time we have the privledge of... More 

Saint Simons Island, Georgia
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Experiencing heavy traffic on I-95 heading south, we decided to stop in Florence, Sc. We called choice hotels and booked the Comfort Suites Florence with points. This was around 5:30 PM. Good thing we did they sold out shortly there after. When we arrived day after Christmas, the front desk clerks were using their cell phone to check us in!!!... More 

Helpful?
Thank Peter L
Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Awwww! Thank for such Awesome feed back We appreciate the recognition of all our efforts. We were so happy to provide a clean, relaxing and restful atmosphere. We always want our guest to be able to rejuvenate from their travels, rest from the road and relax from the day. I hope you had a most joyous holiday season and we... More 

Pasadena, Maryland
Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 weeks ago

My boyfriend and I stayed here after a long drive, tired ,cranky and road worn and were energized as soon as we stepped inside. Looks brand new with lovely art deco decor. Frankly, hotel selections are slim pickins in the South of the Border area especially if you prefer a clean place to pay your head so driving a few... More 

Helpful?
Thank Leslie K
Sharonda H, Manager at Comfort Suites Florence, responded to this review

Dear Leslie K, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. It was such a pleasure to hear... More 

St. John's, Canada
Level Contributor
69 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed January 2, 2016

A lovely hotel just off the I 95. We had a king suite- very comfortable and clean. Our room had a fridge and microwave. We were glad to relax after a harrowing day of terrible rain, thunder and lightning. Although we didn't se the pool it looked great! The staff were very friendly and accommodating. The breakfast room was very... More 

Helpful?
Thank MLV038
Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

Lynchburg, Virginia
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed December 25, 2015 via mobile

Newer, clean hotel! The suites are spacious! Overall enjoyable and quick stay on our way to Disney! Breakfast is packed so plan to leave extra time to enjoy it (we weren't expecting such a large crowd at breakfast). The front desk staff was very friendly and welcoming and made us feel like valued guests! We appreciated that!

Helpful?
Thank MamaToBoyz
Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Dear MamaToBoyz, Thank you for such wonderful comments. Indeed when you stay with us at Comfort Suites of Florence, you are our Valued guest so thanks so much for your kind words and feed back on your recent experience. We do appreciate your business! It was a pleasure to host you and your family on your way to Disney and... More 

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