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All 40 Florence hotels

Comfort Suites Florence

2.5 of 5 Hotel   |   2120 West Lucas Street, I-95, Exit 164, Florence, SC 29501
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Ranked #7 of 40 Hotels in Florence
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Gayla13 North Bangor, New York
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334 reviews from our community

Traveler rating
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    15
    8
    8
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147
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7
37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
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North Bangor, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

I loved this place. My husband and I were traveling to the South for our annual two months stay. We had not made reservations as we were not sure how far we wanted to travel this date. We hit bad weather and got off I95 about 4p.m. The check-in went smoothy. The beds were great and there was no noise... More 

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oh
Top Contributor
99 reviews 99 reviews
32 hotel reviews
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Only three years old! Very modern decor. Nice comfortable bed. Nice big breakfast area. Did not hear the train ar all. Would def stay there again! If you want a clean, new place to stay off I 95, this is it.

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Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Dear Drpc12, Thank you for such kind words about our hotel, we do appreciate your feed back and your recommendation. We strive everyday to meet and exceed the needs of our guest, so it is always a pleasure to hear back on your experiences. Please stay with us the next time you are in Florence so we can continue to... More 

Winthrop, Maine, United States
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I had read a review of this hotel, saying that the floor was thin and you can hear people above you moving around. I didn't think it would be a problem for us since we were on the top floor. However, at about 11:00pm, the people in the next room over came back from wherever they had been and began... More 

Was this review helpful? Yes 2
Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Dear Christine M, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to... More 

Washington DC, District of Columbia
Senior Contributor
36 reviews 36 reviews
27 hotel reviews
90 helpful votes 90 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here on the way back from Florida and found desk clerk rude and lacking any customer service skills. I found the rooms to be dirty and the place a dump. Whatever you do, DO NOT STAY AT THIS DUMP.

Was this review helpful? Yes 2
Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Dear Mr. V, Thank you again for sharing your past experience. I do apologize that you found our facility and service to be disagreeable to your taste. I also see you have not stayed since your very fist review of the hotel, and it seems to have left a very lasting impression with you since you continue to respond on... More 

Audubon
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Traveling to Fl. Stopped after a long day on the road. Comfortable, clean, great room with a separated sitting area. Hot breakfast with scrambled eggs, bacon, sausage gravy, waffles and the usual muffins etc. Used coupon from travels gazing so the price was good too.

Was this review helpful? Yes 1
Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Dear Tagteacher50, Thank you for choosing us to host your overnight stay while in Florence. We appreciate your business. It is nice to hear that you enjoyed your stay and we look forward to the next time we have the chance to earn your business. Thank you for granting us the opportunity to relax you, refresh you and rejuvenate you... More 

Waldorf, MD
Contributor
19 reviews 19 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We travel up and down I 95 about 2-3 times a year. We always stay at this hotel! The rooms are great, with a sitting are and couch, the breakfast is marvelous, and the price is very competitive. In fact, we can beat almost every other nearby hotel price using AAA or a hotel coupon from the rest stop. For... More 

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Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Dear Bob, Wow!!! Thank you for such a wonderful review and recommendation. We enjoy receiving feedback , but it is always extra special to receive positive feed back. Thank you for your kind and very positive review of the Comfort Suites. We do appreciate your business and your loyalty. We strive everyday to be better than we were the day... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 22, 2015

This hotel is one of the best hotels I have ever stayed at! The doors have a wireless key card so you dont have to actually stick your key in the door. Very Cool! It looks brand new so right after check in, we took a tour of the hotel and its so fancy and modern looking. Slept wonderful, very... More 

Was this review helpful? Yes 1
Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Dear William, Welcome to the Comfort Suites Family! Thank you for sharing your recent experience of the Comfort Suites of Florence. We were very pleased to provide your overnight accommodations. Our guest and their safety is very important to us, so we are very happy to provide security for our guests. When our guest stay at Comfort Suites we want... More 

Cincinnati, Ohio
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 20, 2015

We stayed here as part of a group. We had a lovely, spacious lobby area where we could meet for pizza and chat, a warm breakfast each morning that was included and free wifi. The staff was courtesy, friendly and helpful. I did use the fitness center and was satisfied with the condition of the equipment provided, but the treadmill... More 

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Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Dear Skinnypenguin, Awww... thank you. Thank you for sharing your recent experience of the Comfort Suites of Florence. We enjoy the privilege of being able to provide the overnight needs of your group. The joy and enthusiasm you ladies bring with you is in a word awesome. Thank you for choosing us to refresh, recharge and rejuvenate you for each... More 

Washington DC, District of Columbia
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed January 10, 2015

On a whim during a long drive back to Washington DC from Florida, we opted to increase our Choice membership points versus our Marriott points and ended up in this hotel. What a lovely surprise to find such cleanliness, quality and relaxing atmosphere as we checked in late AND tired and weary! Upon entering the pristine foyer I noticed an... More 

Was this review helpful? Yes
Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Dear Pinotgrigio, Wow! Thank you for such an inspiring review of our hotel. It is a joy to hear you speak of our establishment this way. We strive hard every day to ensure each and everyone of our guest enjoys their stay We are so honored that you chose to stay with us. We have every intention to continue the... More 

Sandy Hook, Connecticut
Top Contributor
132 reviews 132 reviews
8 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed January 6, 2015

Stopped here on the way south to Florida after a long day of driving. The hotel was just what we needed. Seemed to be in a safe area, right off the highway. Friendly staff at check in (and check out the next morning). Regarding the room, there was plenty of room for the five of us, with two queen beds... More 

Was this review helpful? Yes 1
Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Dear KidRip, Thank you for sharing your recent experience of the Comfort Suites. It is always a pleasure to hear back from our guest, because good or bad through your experiences we learn what we do right, wrong and how we can improve. It is most rewarding to hear how you enjoyed your stay and that we were friendly and... More 

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Additional Information about Comfort Suites Florence

Address: 2120 West Lucas Street, I-95, Exit 164, Florence, SC 29501
Phone Number:
Location: United States > South Carolina > Florence
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Florence 2.5*
Number of rooms: 77
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Also Known As:
Comfort Suites Florence Hotel Florence
Hotel Style:
#4 Romantic Hotel in Florence
#5 Family Hotel in Florence
#6 Business Hotel in Florence

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