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Quality Inn & Suites Civic Center

#14 of 41 Hotels in Florence
Certificate of Excellence
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150 Dunbarton Drive, Florence, SC 29501
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1 room 1 guest
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Quality Inn & Suites Civic Center
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136 Reviews from our TripAdvisor Community

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Traveler rating
    41
    56
    22
    12
    5
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50
48
10
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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A TripAdvisor Member
2 of 5 stars Reviewed 1 week ago

Moldy smell. Awful breakfast. Room was clean. Staff was indifferent. Rooms are not soundproof. You will know everything about your neighbors (for instance, if someone has a cough, having a conversation, etc.)

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New York City, New York
Level Contributor
102 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed overnight and the place is quiet and clean but is in need of a update. You can see that appliances are old and the furniture too. The breakfast is nothing to write about, but it will sustain you until lunch. All the rooms are quiet, but the west side is better if you want to sleep late

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Gloria B, Guest Relations Manager at Quality Inn & Suites Civic Center, responded to this review

Thank you for your comments on your recent visit at our property. Our guest comments are very important to us as we strive to offer clean, comfortable rooms at a reasonable price. We appreciate your business and wish you safe travels. More 

Tampa, Florida
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

The staff was very accommodating to my disabled mother, the hotel property was clean, the rooms were spacious and the breakfast was great. I was very surprised how nice it was and would recommend this hotel for anyone looking to stay in the area. I was very impressed.

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Gloria B, Guest Relations Manager at Quality Inn & Suites Civic Center, responded to this review

Thank you for your review and rating of your recent stay with us. Our staff will be pleased to learn that you enjoyed our southern hospitality. We sincerely appreciate your business and look forward to a return visit. More 

Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed for a short night on a trip down 95. Checked in after midnight. Room was ready with a reservation and we were in the room in just a few minutes. Still folks walking around. Cleanliness could have been better and the sheets felt well worn. Breakfast was above average on selection and quality. Hotel was $50-70 less than its... More 

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dioni2011, Manager at Quality Inn & Suites Civic Center, responded to this review

We appreciate all of your comments. We are happy you enjoyed your stay and will use all of your comments to make any necessary improvements to ensure guest satisfaction. We do hope the next time you are in the Florence area you consider giving us another opportunity to provide you with a quality stay. Kind Regards, Dioni S.Harrison A.G.M Quality... More 

Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 weeks ago

Comfortable, nice size beds with 4 comfortable pillows on each bed. I slept right through the night. Room has both a microwave and refrigerator. Standard continental breakfast with a large, comfortable eating area.

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dioni2011, Manager at Quality Inn & Suites Civic Center, responded to this review

Thank you for taking the time to post your review of our hotel. It is always a pleasure to hear how much our guest enjoyed our accommodations. We appreciate all of your comments and hope to see you the next time you are in the Florence area. Sincerely, Dioni S. Harrison A.G.M Quality Inn & Suites More 

Venice, Florida
Level Contributor
105 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed July 28, 2015

When we woke up the next morning, most of the visitors had already left. Neither of us heard a car or loud voice. We went for breakfast and were surprised to see there were more guests. I enjoyed sausage gravy and biscuits. My wife liked her yogurt and fruit. If we're ever in Florence, or near by, we'll stay here... More 

Was this review helpful? Yes
dioni2011, Manager at Quality Inn & Suites Civic Center, responded to this review

Thank you for sharing your most recent visit with everyone. We are delighted to hear how much you enjoyed your stay and look forward to seeing you the next time you are in the area. Best Wishes, Dioni S. Harrison A.G.M Quality Inn & Suites More 

Quebec, Canada
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 24, 2015

this one night stay was nice .......just a little bit more clean in the bathroom would been perfect .....very practicle place with restaurant and shopping by foot.....the breakfast is nice and free! and the check out took about 15 seconds ;-) the pool was nice to use and clean too!

Was this review helpful? Yes
dioni2011, Manager at Quality Inn & Suites Civic Center, responded to this review

Thank you for taking the time to post your review. We appreciate all of your comments and will make any changes we see necessary to ensure guest satisfaction. We are delighted you enjoyed your visit and hope to see you again soon. Kind Regards, Dioni S. Harrison A.G.M Quality Inn & Suites More 

1 review
1 of 5 stars Reviewed July 22, 2015

rmwife ia there right now and if there wasnt a FEMA convention and a huge softball tournament and anywhere else had rooms at a reasonable rate she would leave. Dirty room and it smells like urine. outdated and musty was here remark about everything else. staff she said so far was at least friendly. she isnt pleased and wanted to... More 

Was this review helpful? Yes
dioni2011, Manager at Quality Inn & Suites Civic Center, responded to this review

I would like to apologize for any inconveniences Mrs. Hennessy may have experienced during her stay. We are staffed 24 hours to assist our guest with any concerns they may have. Unfortunately Mrs. Hennessy did not alert the front desk of her dissatisfaction. Guest satisfaction is our number one priority and we would've been more than happy to do anything... More 

Washington DC, District of Columbia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 17, 2015

We were on our way back to Washington, DC from Orlando, FL. this hotel was exactly in the middle of our 12 hour trip. We selected it for the reviews. They were really good...and the rate was under $100, which sealed the deal. We checked in at 11:30pm with a cranky 8 year old and Andrew, was so incredibly nice... More 

Was this review helpful? Yes
dioni2011, Manager at Quality Inn & Suites Civic Center, responded to this review

Thank you for your wonderful review. We work hard every day to ensure we provide the best customer service and amenities possible. It is a pleasure to know hard work pays off. We are truly delighted to know you enjoyed your stay and look forward to seeing you again. Kind Regards, Dioni S. Harrison A.G.M Quality Inn &Suites More 

Boynton Beach, Florida
Level Contributor
38 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed July 13, 2015

We stopped off at the Quality Inn & Suites in Florence, SC en route from NYC to South Florida. We came here because of the good reviews on TA, with the express need for a pet friendly hotel. The hotel certainly met our needs in its quality, and since we came and left with our kitties without incident, I can... More 

Was this review helpful? Yes
dioni2011, Manager at Quality Inn & Suites Civic Center, responded to this review

Thank you for choosing this Quality in while passing through the Florence area. We pride ourselves on providing the best customer service and amenities possible for all of our guest. We are glad you and your cats enjoyed our facilities and look forward to seeing you again. Thank You, Dioni S. Harrison A.G.M Quality Inn & suites More 

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