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Quality Inn & Suites Civic Center

#13 of 40 Hotels in Florence
Certificate of Excellence
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150 Dunbarton Drive, Florence, SC 29501
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Quality Inn & Suites Civic Center
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Quality Inn & Suites Civic Center
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116 reviews from our community

Traveler rating
    34
    48
    19
    11
    4
See reviews for
38
40
10
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Winchester, NH
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed here twice...going and returning. This Quality Inn was more like a two-story motel with no elevator. There were stairs in different locations to go to the second floor but in our case after climbing stairs we still had to walk quite a ways to our room. I went up first because my husband has a hard time with... More 

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Englewood, Florida
Contributor
19 reviews 19 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stopped here on our team Trip north ten days ago and made a point to stay here on the way back home. Room are clean, pet friendly with no odor. Shower works well,bed comfortable and firm. Very close to many restaurants and shopping plaza. Room was priced at 88$ with a 20$ pet charge. We had senior discount of... More 

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Ottawa, ON
Top Contributor
150 reviews 150 reviews
35 hotel reviews
107 helpful votes 107 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stopped here on our return trip to Canada from Florida. We were warmly received and promptly served by the receptionist Joyce. Our room (200) was fully equipped as you would expect for a suite including a safe but this unit was not functioning. The unit was clean and very comfortable. The in wall HVAC unit was a little noisy... More 

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Gloria B, Guest Relations Manager at Quality Inn & Suites Civic Center, responded to this review

Thank you for sharing your experience with us. I do apologize for the issue that you encountered. We will address this with our staff and correct the issue. On behalf of our entire staff, we thank you for choosing our hotel and hope you will let us serve you again. More 

Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 3 weeks ago

We have stayed here approx 20 times the last 3 years. We picked this for our first trip to Ocala, Fl as our first leg from Long Island, NY in 2011 and have not been disappointed in the least. You get to park your car outside the room and have a nice selection of restaurants and shops if you need... More 

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Gloria B, Guest Relations Manager at Quality Inn & Suites Civic Center, responded to this review

Thank you for such a wonderful review. As always it is a pleasure to know that we have made our guests stay pleasurable, memorable, and comfortable. We pride ourselves on providing outstanding customer service from check in to check out. I will pass your comments on to our staff, and we look forward to seeing you and again in the... More 

Gales Ferry, Connecticut
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was relocating from Florida to Connecticut, and traveling with two dogs. I got a late start and only arrived around 11pm. Even arriving late, check in was easy and the staff was friendly. The room was big and clean. And the breakfast the next day was a nice start to my travels.

Was this review helpful? Yes
Gloria B, Guest Relations Manager at Quality Inn & Suites Civic Center, responded to this review

We are very excited to hear that you enjoyed the convenience and accommodations of your most recent visit with us. Your satisfaction is our top priority and your feedback is more than welcome as an encouraging reinforcement to the policies that we've implemented to improve upon each guests experience. Thank you for sharing and we hope to see you again... More 

Brantford, Ontario
Contributor
20 reviews 20 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Found the staff VERY friendly. Made and excellent recommendation for dinner at a local spot. Breakfast was one of the better hot breakfast's we have experienced. Room was clean, spacious and well appointed

Was this review helpful? Yes
Gloria B, Guest Relations Manager at Quality Inn & Suites Civic Center, responded to this review

We are so glad that you found us to be a nice place to stay. Our staff is committed to making sure our guest have a clean, comfortable room with some southern hospitality. Thank you for this review and rating of our facility. Your business is very important to us and is greatly appreciated More 

Senior Contributor
36 reviews 36 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was a decent hotel. Breakfast was lacking, but we've found that that's normal for most Quality Inn establishments. Rooms were clean and the beds were very comfortable after a very long day and a long drive. Ultimately, the prices matched the room, and I was satisfied.

Was this review helpful? Yes 1
Gloria B, Guest Relations Manager at Quality Inn & Suites Civic Center, responded to this review

Thank you for your review and rating of our hotel and staff. It is so rewarding to us to know that our guest have enjoyed their visit with us. We appreciate your business and look forward to having your stay with us again soon. More 

St Petersburg, FL
Contributor
20 reviews 20 reviews
9 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed March 20, 2015

The room was clean and they had cleaning services each day. It could use a little updating, but for the price, we were very happy with the cleanliness alone. There was a mini fridge, microwave and coffee maker in the room. They offered a very nice breakfast in the morning, with a good selection to start your day. There are... More 

Was this review helpful? Yes 1
Gloria B, Guest Relations Manager at Quality Inn & Suites Civic Center, responded to this review

It means a lot to hear from guests who are satisfied with all of our services and amenities. Thank you for taking the time to share your experience. Your business is important to us and is greatly appreciated. More 

germantown, md
Top Contributor
113 reviews 113 reviews
28 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed February 18, 2015

Like most Quality Inns, the rooms are comfortable, clean, and will all the usual amenities. Very consistent in that regard; you can't go wrong. The staff here is even more helpful and friendly than most, and contribute a lot to making your stay pleasant. One thing to note, however, is that this is the style of motel where the room... More 

Was this review helpful? Yes 2
Gloria B, Guest Relations Manager at Quality Inn & Suites Civic Center, responded to this review

Thank you for such a wonderful review. As always it is a pleasure to know that we have made our guests stay pleasurable, memorable, and comfortable. We pride ourselves on providing outstanding customer service from check in to check out. I will pass your comments on to our staff, and we look forward to seeing you and again in the... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 14, 2015 via mobile

The Quality Inn was conveniently located close to many restaurants The staff was friendly and helpful and the room was very clean. We did not pay very much for a very nice room. The breakfast was only average but for the money you can't go wrong with a Quality Inn

Was this review helpful? Yes 1
Gloria B, Guest Relations Manager at Quality Inn & Suites Civic Center, responded to this review

We are very excited to hear that you enjoyed the convenience and accommodations of your most recent visit with us. Your satisfaction is our top priority and your feedback is more than welcome as an encouraging reinforcement to the policies that we've implemented to improve upon each guests experience. Thank you for sharing and we hope to see you again... More 

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