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Hampton Inn and Suites Florence-Civic Center

3000 West Radio Drive, Florence, SC 29501
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Certificate of Excellence 2014
Hampton Inn and Suites Florence-Civic Center
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Hampton Inn and Suites Florence-Civic Center
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158 reviews from our community

Traveler rating
    89
    39
    17
    9
    4
See reviews for
53
48
4
38
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houston, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

This is a very convenient location for GE healthcare plant. Each time I had my business trip to GE, I like to stay this hotel. It's a nice place to stay and there are lots of choice for good restaurants nearby.

Review collected in partnership with Hampton

Was this review helpful? Yes
Amanda R, Front Office Manager at Hampton Inn and Suites Florence-Civic Center, responded to this review

We CANNOT thank you enough for your continued loyalty to our property! We love to see familiar faces! Thank you for letting us be your home away from home :) More 

Pennsylvania
Top Contributor
97 reviews 97 reviews
14 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here overnight while escaping the cold and heading south to Florida. We love staying at Hiltons/especially Hampton Inns. We checked in at 8 p.m. and unfortunately were too tired to take advantage of the shopping and restaurants right across the street. Maybe next time. The hotel staff were very welcoming. The room was spotless. Breakfast was very good.... More 

Was this review helpful? Yes
Amanda R, Front Office Manager at Hampton Inn and Suites Florence-Civic Center, responded to this review

Thank you so much! We're delighted to hear how much you enjoyed your stay with us. It was our pleasure to serve you. We hope to see you again on your return trip north, until then enjoy sunny Florida! More 

Williamsburg, Virginia
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Always love Hampton Inn but not all have 1 BR suites like this one which is what we prefer when traveling as a family. Hampton Inns always have the most comfortable beds which guarantee a good nights sleep. Room as great, King BR with door for privacy, living area with pull out sofa which was great for the kids. Sink... More 

Was this review helpful? Yes
Amanda R, Front Office Manager at Hampton Inn and Suites Florence-Civic Center, responded to this review

Thank you so much for taking the time to leave a review of our property. I'm so happy to hear that you enjoyed your stay! The two room suites are very popular amongst families. We are actually the only hotel that offers them in the area! Along with the suites, I'm glad to hear of your happiness with breakfast and... More 

Philadelphia, Pennsylvania
Top Contributor
74 reviews 74 reviews
23 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 3 weeks ago

For 150 with all the taxes this suite is fine. Plenty of restaurants across the road, parking near door for "hilton diamond' members, Step off elevator on third floor cigarette smoke smell from morning 'til night. Gas fireplace was a nice touch but why needed? Florence, SC was our first stop heading north on a crowded interstate 95. We will... More 

Was this review helpful? Yes
Amanda R, Front Office Manager at Hampton Inn and Suites Florence-Civic Center, responded to this review

Thank you so much for taking the time to provide feedback on our property! We're pleased to hear that you enjoyed your time with us. At this time we do have a few smoking rooms on our third floor which accounts for the smell, but we will be converting to 100% nonsmoking when we begin our room renovations in March.... More 

Ashland
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We checked in at 3:30 and the receptionist put us in a room on a smoking wing. After returning from dinner it became unbearable because of the smoke. We called the front deskand they refused to give us another room because other guests were checking in with credit cards. We had a reservation and they had our credit card. The... More 

Was this review helpful? Yes 2
Amanda R, Front Office Manager at Hampton Inn and Suites Florence-Civic Center, responded to this review

I appreciate your feedback on your recent stay with us. I understand the freshness of the room was of concern during your stay. I apologize that the front desk was unable to accommodate your request to change rooms during your stay, after all guest satisfaction is our number one priority. Being a nonsmoker myself, I understand how upsetting it can... More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago

So glad they have a business office because I do not have a laptop. All personnel were very helpful. Breakfast workers especially nice and cleaning lady did not wake us by tapping on all the doors down the hall like some hotels. The fan stayed on all night. In some hotels, it goes off and my husband can't sleep.

Review collected in partnership with Hampton

Was this review helpful? Yes
Amanda R, Front Office Manager at Hampton Inn and Suites Florence-Civic Center, responded to this review

Thank you for your gracious feedback and comments. We are so pleased you found our team so friendly, comforting, and eager to serve in all aspects of your stay. We pride ourselves with “southern hospitality” and try to make a point of touching each guest with a fond and memorable experience. We look forward to hosting your hospitality needs in... More 

New York, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Great place to stay on your drive from New York to Florida! Enjoyed the stay, Hampton accomadated my entire family. They put us in rooms next to each other so be together. Would definatly stay there again on my next trip down south. THANK YOU HAMPTON SUITE & INN.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Amanda R, Front Office Manager at Hampton Inn and Suites Florence-Civic Center, responded to this review

Aw! No, THANK YOU for the kind words! It is our pleasure to serve you and your family in every way we can. We're so pleased to hear that enjoyed your time with us. Guests like you and your family are one of the many reasons why we love coming to work every day! We hope to see you all... More 

Wilmington, Delaware
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

If you want a clean, comfortable hotel which provides first class service, look no further than the Civic Center Hampton Inn in Florence, SC. This hotel is off Exit 60B and it's at walking distance to the Magnolia Mall.

Review collected in partnership with Hampton

Was this review helpful? Yes
Amanda R, Front Office Manager at Hampton Inn and Suites Florence-Civic Center, responded to this review

Wow! Thank you so much for taking the time to leave such a raving review of our hotel. It means so much to us. We hope we have the pleasure of serving you again on your next trip to Florence! More 

Lebanon, United States
Contributor
15 reviews 15 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 17, 2014

we travel with our teenage son. The sleep sofa in aseparate room works greawt for us and it doesn't even cost much more. great value! Plus free breakfast! we usually stay at the Holiday Inn Express but this is quite nicer for the same price.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Amanda R, Front Office Manager at Hampton Inn and Suites Florence-Civic Center, responded to this review

Thank you so much for taking time to leave a review of our property. We're so glad to hear that you enjoyed staying in our suite. We are actually the only hotel in Florence that offers the privacy of a two room suite! We understand that everyone has their preferences and loyalties to certain brands of hotels, but we are... More 

Leesburg, Virginia
1 review
5 of 5 stars Reviewed December 13, 2014

We stopped in Florence on our way back from Florida to Virginia. Our registration process was easy since we had joined the membership program at an earlier stay at a Hampton in Rocky Mount. We know we can count on Hampton Inn for consistent quality of rooms, cleanliness and breakfast food availability, plus the rates are very competitive. The beds... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Amanda R, Front Office Manager at Hampton Inn and Suites Florence-Civic Center, responded to this review

Thank you so much for the kind words, as well as your continued loyalty to our hotel brand as a new Hilton Honors member (WELCOME!!!!)! We're so glad that you enjoyed your stay with us. See you again on your next trip through Florence, SC! More 

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Additional Information about Hampton Inn and Suites Florence-Civic Center

Address: 3000 West Radio Drive, Florence, SC 29501
Phone Number:
Location: United States > South Carolina > Florence
Price Range (Based on Average Rates): $$
Number of rooms: 82
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Also Known As:
Hampton Inn And Suites Florence-Civic Hotel Florence
Hampton Inn Florence
Florence Hampton Inn
Hotel Style:
#4 Business Hotel in Florence
#8 Family Hotel in Florence
#9 Romantic Hotel in Florence

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