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All 38 Florence hotels

Hampton Inn and Suites Florence-Civic Center

3000 West Radio Drive, Florence, SC 29501
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79%
Ranked #8 of 38 hotels in Florence
Certificate of Excellence 2013
A recent review
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111 people have reviewed this hotel

Traveler rating
    56
    31
    14
    8
    2
See reviews for
34
37
1
29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Odenton, Maryland
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

Overcharging people because there is an event in the area is no way to win friends and influence people. We normally pay about $125 a night when traveling I95 but were charged $189.28 because there was a NASCAR race nearby (which we were not attending). Hotel was clean and staff okay. No recognition of Hilton Honors Club or AARP membership... More

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Shelbyville, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Lobby looked like most others, but.... Dated bathroom with faux grasscloth wallpaper, vanity face covered with some type of plastic sheeting, slow tub drain, rusty air vent, etc. Room had well used carpets, sticky bifold closet door, thermostadt that did nothing with HVAC controls actually on window unit, etc. I am used to Hamptons with newer furnishings, granite and wood... More

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Amanda R, Director of Sales at Hampton Inn and Suites Florence-Civic Center, responded to this review

We understand how many hotel choices you have in Florence and we appreciate that you chose to stay with us. We're very sorry to hear that you were not pleased with your room accommodations during your visit. You'll be pleased to know that we are about to begin renovating our rooms and we hope that you'll reconsider giving us another... More

2 reviews
4 of 5 stars Reviewed 3 weeks ago

The young lady at reception was very pleasant and helpful. She answered all our questions and recommended a good place to eat. We arrived just after the hall carpets had been shampooed. The carpet cleaner had a rather strong odor but was not noticeable in the room.

Review collected in partnership with Hampton

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Amanda R, Director of Sales at Hampton Inn and Suites Florence-Civic Center, responded to this review

Thank you so much for your kind words! We thrive on making our guests feel as though they are part of the Hampton family and that this is their home away from home. I will be sure to pass along your review to the staff. We hope to see you again on your next trip to Florence! More

Ft. Lauderdale, Florida
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Stayed at this property on our way to Florida in Room 134 because they had no other rooms available. The suite had a terrible layout, the carpet was cheap and spotted--Motel 6 type--the bathroom was ugly with tiles missing and the tub plug broken and unseated in the drain. The towels were not usual Hampton Inn quality. The pullout couch... More

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Amanda R, Director of Sales at Hampton Inn and Suites Florence-Civic Center, responded to this review

We understand how many hotel choices you have in Florence and we appreciate that you chose to stay with us. We're sorry to hear that there were some maintenance issues and that you had hotel items missing from your room.Thank you for alerting us so we can address these concerns with our staff. You'll be pleased to know that we... More

Florence, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I was greeted with warmth and offered someone to help me to my room and take the cart back. The room was clean, smelled clean, well lit, comfortable furniture. Everything about the stay was very nice. Would recommend to anyone.

Review collected in partnership with Hampton

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Amanda R, Director of Sales at Hampton Inn and Suites Florence-Civic Center, responded to this review

Thank you so much for taking the time to give our hotel and staff a positive review! We're so pleased that you thoroughly enjoyed your stay with us. It means a lot to us and we would love to see you on your next trip to Florence! More

Atlanta, United States
1 review
5 of 5 stars Reviewed March 10, 2014

I was recently at the Hampton Inn for family business and had a great stay. The hotel staff were execellent and the location was great! There were several decent restaurants to eat at, a mall, and a movie theatre within walking distance from the hotel.

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Chandler, Arizona
Senior Contributor
43 reviews 43 reviews
32 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed March 10, 2014

Bad weather so we didn't go out much but did ask for a recommendation for dinner. Went out the back door and walked across the parking lot to the Hilton Gardens Inn and ate at the American Grill at the suggestion of staff at the Hampton Inn. Very good meal and we didn't have to drive around in the freezing... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 10, 2014

I come for a conference stay at the Hampton Inn at least three times a year. The experience has always been pleasant. I have come to think of the hotel as my home away from home and I don't give it a second thought as to where will I stay when conference times comes.

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Northern Virginia
Contributor
13 reviews 13 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 22, 2014

Stayed overnight last night. Our king room was large and very clean. We had a fridge w/small freezer area and microwave without having to reserve a more expensive suite as some Hamptons require. Our rate was reasonable and in line or a bit less with other Hampton rates. The fitness room contained a recumbent bike, 2 treadmills and an elliptical.... More

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nyc
1 review
5 of 5 stars Reviewed February 20, 2014

We were traveling to Florida and stopped in Florence for an overnight. The Hotel was in a perfect location off I95 with lots of good restaurants nearby. We had a very large King Suite which was just perfect. Clean, comfortable and smelled great. Front desk was very accommodating and a good breakfast in the morning to send us on our... More

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Additional Information about Hampton Inn and Suites Florence-Civic Center

Also Known As:
Hampton Inn And Suites Florence-Civic Hotel Florence
Hampton Inn And Suites Florence-Civic Hotel
Hampton Inn Florence
Florence Hampton Inn
Address: 3000 West Radio Drive, Florence, SC 29501
Phone Number:
Location: United States > South Carolina > Florence
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Florence
#7 Business Hotel in Florence
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
Our Hampton Inn & Suites Florence Civic Center hotel is located at the junction of I-95 and I-20 within close proximity to the Florence Civic Center. Indulge in retail therapy at the Magnolia Mall or watch a movie at the Commons at Magnolia Theater just across the street. Relax with our great amenities like free hot breakfast and free Wif-Fi. ... more   less 
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