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Doubletree by Hilton Hotel Columbia, SC

#26 of 93 Hotels in Columbia
Certificate of Excellence
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2100 Bush River Road, Columbia, SC 29210 (Formerly Radisson Hotel Columbia & Conference Center)
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Weekend Getaway Package
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Doubletree by Hilton Hotel Columbia, SC
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387 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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Southampton, New Jersey
Level Contributor
75 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Not sure how anyone could rate the hotel one star. It's clean, safe, and very typical of a Doubletree. Checked in for one night and had no issues with the hotel at all. My only issue was the room service breakfast. I ordered the continental breakfast which was delivered on time but was literally still mostly frozen - the pastries... More 

Was this review helpful? Yes
John's Island, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

I brought my grandson and my fiancée with me at my convention and they had the opportunity to play in the pool for a few days and they really enjoyed it (except for the chlorine). The desk clerks and maintenance along with the maids made everyone feel welcomed. Thank you

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Rick D, General Manager at Doubletree by Hilton Hotel Columbia, SC, responded to this review

Dear Mary R, Thank you for your valuable feedback on your experience here with us at the Doubletree by Hilton Hotel Columbia! Our staff members absolutely love having the opportunity to serve our guests. I appreciate your comments about our staff and our property. I will be sure to pass your kudos along to the team. We thank you for... More 

Charleston, South Carolina
Level Contributor
84 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Not a great hotel for what is supposed to be slightly upscale Hilton brand. Appears to be older and our room showed it. Loose wall plugs. Housekeeping never came by. Staff was nice but physically it needs some work.

Was this review helpful? Yes
Rick D, General Manager at Doubletree by Hilton Hotel Columbia, SC, responded to this review

Dear touron4....Thank you for the recent feedback on Trip Advisor. Its with your feedback that we are able to better understand what our guest expect when traveling and what they want in accommodations. I see that you have stayed in many hotels and your feedback becomes very useful for our team to learn from. Thank you again for your feedback... More 

Charlotte, United States
1 review
1 of 5 stars Reviewed 5 days ago NEW

Hotel staff was not interested in having guests stay at hotel. Only pleasant people there were working as wait staff in restaurant. Room was dirty and dark. Many of the lamps either did not work or had bulbs that were burned out. Was unable to get hot water in room entire stay. Bed was made on second day but room... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Rick D, General Manager at Doubletree by Hilton Hotel Columbia, SC, responded to this review

Dear JimB...Thank you for taking the time to respond to our Trip Advisor page! I am extremely sorry to hear that your stay was less than satisfactory. We welcome all feedback negative and positive. From this we as a hotel work harder to be great and with your feedback we also use these shortcomings as a training tool for our... More 

Charlotte,
Level Contributor
9 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

My husband and friends were here for the Southeastern Bowling Tornamant this past week. I was so impressed with this hotel from the time we checked in to the time we left. The staff was exceptional! We met and talked with some of the most courteous helpful people all weekend. The breakfast staff was delightful,the gentleman making the omelet was... More 

Was this review helpful? Yes
Rick D, General Manager at Doubletree by Hilton Hotel Columbia, SC, responded to this review

Dear MawmawCharlotte, On behalf of the staff and management team, I want to personally thank you for choosing our hotel for your recent accommodation needs. We really appreciate you taking the time to write a review of our property on Tripadvisor. We are so glad you enjoyed your stay here! Thank you so much being our guest and we look... More 

San Diego, California
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

This was the first time visiting South Carolina. I am from San Diego and it was just so nice to meet friendly faces at the hotel. They assisted me where to go and near by places to visit. I stayed at this hotel because it was near the Army Training Base where I went to see my husband. Location is... More 

Was this review helpful? Yes
Rick D, General Manager at Doubletree by Hilton Hotel Columbia, SC, responded to this review

Dear Tinetina77, Thank you for your recent review of the Doubletree by Hilton Hotel Columbia. Our great customer service and clean rooms are the corner stone of our business. Thank you for recognizing that as we greatly appreciate it. If I can do anything to make a future visit to Columbia more enjoyable, please do not hesitate to let me... More 

Dacula, United States
1 review
5 of 5 stars Reviewed 1 week ago

The Hotel was great and the food was some the best i have had while traveling the USA. The employees where great and made sure that my stay was all that i ask for and the room was the best that i have sleep in. I would stay at this hotel any time im at this location and will be... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Rick D, General Manager at Doubletree by Hilton Hotel Columbia, SC, responded to this review

Dear Wayne C, Thank you for your kind words! I appreciate your comments about our staff and our property. I will be sure to pass your kudos along to the team. I am pleased that you enjoyed your stay at the Doubletree by Hilton Hotel Columbia. It is always a pleasure to hear from our guests and we look forward... More 

Chesterfield
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at the hotel during a recent conference. The hotel was very clean from the parking lot to the room. The staff was very accommodating. The rooms appeared to have been remolded and they were done well. I enjoy a comfortable bed and it was great. I did not eat in the hotel restaurant but the food at the... More 

Was this review helpful? Yes
Rick D, General Manager at Doubletree by Hilton Hotel Columbia, SC, responded to this review

Dear Ts H, Thank you for your valuable feedback on your experience here with us at the Doubletree by Hilton Hotel Columbia! Our staff members absolutely love having the opportunity to serve our guests. I appreciate your comments about our staff and our property. I will be sure to pass your kudos along to the team. We thank you for... More 

1 review
1 of 5 stars Reviewed 1 week ago

Dirty facilities - dirty room, poor staff - bad attidudes. stay at the Hilton Garden Inn on Harbison - much much better experience. the staff at Doubletree are inconvienienced by guests staying there.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Rick D, General Manager at Doubletree by Hilton Hotel Columbia, SC, responded to this review

Dear ThomassH2929UA, Thank you for sharing your concerns with us. This is certainly hard to hear, but we appreciate you alerting us. I have shared your comments with our team and I am also happy to hear that you have spoken with our Front Office Manager prior to this response to give your feedback. Please feel free to contact me... More 

West Columbia, South Carolina
Level Contributor
39 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed one night and had a great time. The hotel is nicely decorated, and clean. There is a nice-sized pool to enjoy, a fitness room, and comfortable beds. Our room package included breakfast, which I highly recommend. The restaurant is very good! Everyone was pleasant to deal with and we enjoyed our stay.

Was this review helpful? Yes
Rick D, General Manager at Doubletree by Hilton Hotel Columbia, SC, responded to this review

Dear SoldByNicole, On behalf of the staff and management team, I want to personally thank you for choosing our hotel for your recent accommodation needs. We really appreciate you taking the time to write a review of our property on Tripadvisor. We are so glad you enjoyed your stay here! Thank you so much being our guest and we look... More 

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