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Doubletree by Hilton Hotel Columbia, SC

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2100 Bush River Road, Columbia, SC 29210 (Formerly Radisson Hotel Columbia & Conference Center)
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Doubletree by Hilton Hotel Columbia, SC
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Doubletree by Hilton Hotel Columbia, SC
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339 reviews from our community

Traveler rating
    140
    100
    60
    26
    13
See reviews for
62
47
17
165
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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North Carolina, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The room was clean, fitness room was great, and the breakfast buffet had a lot of variety! Me and my fiance will be staying again! We were offered a cookie when we first arrived to the hotel and when we had any questions, they were answered. We stayed here so that we could celebrate me my birthday and go to... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Rick D, General Manager at Doubletree by Hilton Hotel Columbia, SC, responded to this review

Dear Kaylla A, I would like to thank you for choosing the Doubletree by Hilton Columbia, and for taking the time to post a review on Tripadvisor! I am very pleased that you enjoyed your stay. I appreciate your comments about our property. We look forward to hosting you again when you visit Columbia in the future. Sincerely, Rick Dorman... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

The Double Tree Hilton on Bush River Rd, Columbia S.C is a clean ,friendly and relaxing stay. I enjoyed dinner and the fitness room with out having to leave the hotel. The Cocolate Chip nut cookies are the bomb.com and the front desk crew is awesome at check in. This was the best business trip that i've taken and actually... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Rick D, General Manager at Doubletree by Hilton Hotel Columbia, SC, responded to this review

Dear Z4696QSdonnam, Thank you for your valuable feedback on your experience here with us at the Doubletree by Hilton Columbia! Our staff members absolutely love having the opportunity to serve our guests. I appreciate your comments about our staff and our property. I will be sure to pass your kudos along to the team. We thank you for your business... More 

Columbia, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Great hotel! The staff was all very friendly and accommodating. Due to inclement weather I needed a hotel on short notice. I went here on the recommendation of a coworker. Everything exceeded my expectations. It is very likely that I will be returning.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Rick D, General Manager at Doubletree by Hilton Hotel Columbia, SC, responded to this review

Dear Joel H, On behalf of the staff and management team, I want to personally thank you for choosing our hotel for your recent accommodation needs. We really appreciate you taking the time to write a review of our property on Tripadvisor. We are so glad you enjoyed your stay here! Thank you so much being our guest and we... More 

Hartsville, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Nice is a very nice place to stay. It was very comfortable and the staff made me right at home. Once I got in the door I was greeted by the staff with the most friendliest smile on their faces and they made me feel like they wanted me at their Hotel.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Rick D, General Manager at Doubletree by Hilton Hotel Columbia, SC, responded to this review

Dear Monica M, Thank you for your recent review of the Doubletree by Hilton Columbia. Our great customer service and clean rooms are the corner stone of our business. Thank you for recognizing that as we greatly appreciate it. If I can do anything to make a future visit to Columbia more enjoyable, please do not hesitate to let me... More 

Frederick, Maryland
Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 6, 2015

We were given special treatment, add ons to accommodate my needs, such as a refrig, no charge. the room was so nice! the bed was so wonderful I called back to ask the brand of the mattress. My service dog loved the place, especially the glass elevator, which we rode at night when he had to go out. The staff... More 

Was this review helpful? Yes
Rick D, General Manager at Doubletree by Hilton Hotel Columbia, SC, responded to this review

Dear Chris G, I am delighted to learn that your stay was an enjoyable one. It is always our goal to make sure we provide each and every guest with a memorable guest experience. I appreciate your comments about our staff and our property. We certainly hope to see you back with us on your next trip and appreciate your... More 

Myrtle Beach, United States
1 review
5 of 5 stars Reviewed February 2, 2015

The hotel was lovely, clean, nicely decorated, plenty of space, conference room very comfortable and staff members were very accommodating and helpful. I left behind a box of papers, call them when I arrived home and they mailed them to me the next day and responded very politely and friendly. Thank you so much!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Rick D, General Manager at Doubletree by Hilton Hotel Columbia, SC, responded to this review

Dear Eva T, Thank you for your kind words! I appreciate your comments about our staff and our property. I will be sure to pass your kudos along to the team. I am pleased that you enjoyed your stay at the Doubletree Columbia. It is always a pleasure to hear from our guests and we look forward to your next... More 

Contributor
11 reviews 11 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 29, 2015

My boyfriend and I came here for a deployment briefing with his unit. When we got there, the computer system was down, so we couldn't check in our room. That was very frustrating because we had to be in certain classes at a certain time. We couldn't even get our breakfast meal ticket which was a free breakfast, so my... More 

Was this review helpful? Yes
Rick D, General Manager at Doubletree by Hilton Hotel Columbia, SC, responded to this review

Dear Danielle N, We want all of our guests to feel comfortable and taken care of from the moment they step through our doors. I am very sorry to hear that you had a poor experience during check-in. I completely understand your frustration and assure you such issues are not typical. We certainly care about our guests and take great... More 

Contributor
19 reviews 19 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed January 24, 2015

I will preface this by saying I'm a hilton honors member and have stayed at few double trees in my life. Normally Double trees are very nice and quality across the board. This one however is old and outdated. The rooms are satisfactory but it's clear they haven't put any money into this hotel in some time. Customer service is... More 

Was this review helpful? Yes
Rick D, General Manager at Doubletree by Hilton Hotel Columbia, SC, responded to this review

Dear Ethan L, Thank you very much for taking the time to share your experience. We always appreciate hearing from our guests so that we can continue to improve and ensure that we exceed every guest's expectations. I have shared your comments with our team and appreciate your feedback. We look forward to hosting you again when you visit Columbia... More 

Contributor
19 reviews 19 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed January 16, 2015

In Columbia on business spent two nights at the Doubletree by Hilton. Next time make a better choice!! When we checked in the room was not fully serviced, called the front desk to get some glasses, coffee packets and soap. Next day came back from business meetings late afternoon room had not been made up. Called the desk was told... More 

Was this review helpful? Yes
Rick D, General Manager at Doubletree by Hilton Hotel Columbia, SC, responded to this review

Dear Mike W, Thank you for your feedback about your recent stay with us. I am terribly sorry to hear about the poor service experience you encountered. We are very sorry that you were disappointed with the cleanliness of your room. We try to be very vigilant in these areas because we know how important it is for our guests.... More 

Baltimore, United States
1 review
2 of 5 stars Reviewed January 14, 2015

As a Hilton Honors Diamond member, I was extremely dissatisfied with this hotel. It was not up to the standards of Hilton that I am used to. Did not great me upon arrival, did not put on HHonors floor, did not give a paper, did not serve breakfast and most important, the furniture in the room was stained.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Rick D, General Manager at Doubletree by Hilton Hotel Columbia, SC, responded to this review

Dear Thomas H, I am so sorry we missed our opportunity to provide you with a great experience. Thank you for sharing your feedback and we apologize for your disappointment. I regret your discomfort and apologize for the inconvenience. I will be following up with our team to ensure that these issues are corrected. If you have a moment, I... More 

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