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Doubletree by Hilton Hotel Columbia, SC

#25 of 93 Hotels in Columbia
Certificate of Excellence
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2100 Bush River Road, Columbia, SC 29210 (Formerly Radisson Hotel Columbia & Conference Center)
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Doubletree by Hilton Hotel Columbia, SC
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Doubletree by Hilton Hotel Columbia, SC
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369 Reviews from our TripAdvisor Community

Traveler rating
    153
    107
    67
    28
    14
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68
52
20
178
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
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    (369)
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Charleston, South Carolina
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We went and stayed at this lovely hotel for one night with our two kids so we could go the next morning to the zoo. The room and bathroom were very clean. The beds were very comfy and the staff was very kind. I would have given it five stars, but the guests that were on the other side of... More 

Was this review helpful? Yes
Rick D, General Manager at Doubletree by Hilton Hotel Columbia, SC, responded to this review

Dear Estee H, Thank you for your recent review of the Doubletree by Hilton Hotel Columbia. Our great customer service and clean rooms are the corner stone of our business. Thank you for recognizing that as we greatly appreciate it. If I can do anything to make a future visit to Columbia more enjoyable, please do not hesitate to let... More 

Greenville, South Carolina
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 5 days ago NEW

For a quick overnight business trip, this hotel was a comfortable, welcoming property. The check in process was quick & efficient, completed by friendly & competent staff. The fitness room was well appointed. The onsite restaurant & bar offered tasty apps & entrees with a pleasant, attentive wait staff. Reasonably priced cocktails as well. Hilton Honors members are treated well... More 

Was this review helpful? Yes
Rick D, General Manager at Doubletree by Hilton Hotel Columbia, SC, responded to this review

Dear Gamecocks457, On behalf of the staff and management team, I want to personally thank you for choosing our hotel for your recent accommodation needs. We really appreciate you taking the time to write a review of our property on Tripadvisor. We are so glad you enjoyed your stay here! Thank you so much being our guest and we look... More 

Alpharetta, United States
2 reviews
3 of 5 stars Reviewed 1 week ago

I hate to say it because I love the Doubletree overall, but this last experience totally sucked! I will make a nutshell version out of this, if possible, otherwise I might write a book tonight! I wasn't offered the "famous" Doubletree cookies when checking in, then when I asked for two, she hesitated and asked if I had anyone with... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Rick D, General Manager at Doubletree by Hilton Hotel Columbia, SC, responded to this review

Dear Wanda C, I am so sorry to hear that your stay was not a comfortable one. Your feedback is incredibly important to us as we ensure the comfort and safety of all of our guests. Your comments will also help to ensure that our future guests do not experience the same discomforts. I will be following up with our... More 

1 review
5 of 5 stars Reviewed 1 week ago

I used the facility for two nights and was well satisfied with the experience as stated above. I can waste 200 hundred characters with idiotic nonsense, but I personally find the request to do so rather useless or pointless! Simply because you have asked logical questions, and I have given my response and or opinion. That is the purpose of... More 

Review collected in partnership with DoubleTree by Hilton

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Rick D, General Manager at Doubletree by Hilton Hotel Columbia, SC, responded to this review

Dear 525ernests, Thank you very much for taking the time to share your experience. We always appreciate hearing from our guests so that we can continue to improve and ensure that we exceed every guest's expectations. We look forward to hosting you again when you visit Columbia in the future. Sincerely, Rick Dorman - General Manager, Doubletree by Hilton Hotel... More 

Charlotte, United States
1 review
2 of 5 stars Reviewed 1 week ago

Pervious guest bowels left in restroom, room not cleaned, took over an hour before anyone arrived to clean my room, staff had attitude and was not friendly. Desk manager apologized, offered $20 gift card to eat, took $50 off my total bill

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Rick D, General Manager at Doubletree by Hilton Hotel Columbia, SC, responded to this review

Dear Barbara J, Thank you for your feedback about your recent stay with us. I am very sorry that you were disappointed with the cleanliness of our hotel and the poor service you received. We try to be very vigilant in these areas because we know how important it is for our guests. Based upon your review, we are actively... More 

Andrews, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I am a manager of a small town hotel, and I travel once a month or every other month to different cites and stayed at different hotels...My first time at a DoubleTree....I was so pleased with everything and the excellent overall experience in the future I plan to only stay at a DoubleTree...Very Enjoyable Stay......and just love...love the cookie....

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Rick D, General Manager at Doubletree by Hilton Hotel Columbia, SC, responded to this review

Dear Ruby G, Thank you for taking the time to write a review about your experience with us! We are delighted to see that you thoroughly enjoyed your stay. The staff and I thank you for your kind comments as well. We appreciate your business and we cannot wait for the opportunity to serve you again! Sincerely, Rick Dorman-General Manager,... More 

Hartsville, SC, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

The hotel has been our place for this weekend meeting since 1996. It has provided us with excellent service over the entire period. Would recommend for business or family stays to everyone. Their service and atmosphere has always been great with excellent service and their staff has always been very courteous and helpful for any of our needs.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Rick D, General Manager at Doubletree by Hilton Hotel Columbia, SC, responded to this review

Dear James S, Thank you very much for taking the time to share your experience. I appreciate your comments about our staff. I will be sure to pass your kudos along to the team. The staff members of the Doubletree by Hilton Hotel Columbia work hard to ensure that every guest has the best stay possible. It is always a... More 

Orangeburg, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The stay I experience was very great. The services was great as well. The conference rooms was well kept. The lunch that was provided was good as well. I'm looking forward to visiting in the near future. The cleaniness of the room was a plus as well. Thanks

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Rick D, General Manager at Doubletree by Hilton Hotel Columbia, SC, responded to this review

Dear Roxie R, Thank you for selecting our property for your travels and taking the time to post a review. I am delighted to learn that your stay was an enjoyable one. It is always our goal to make sure we provide each and every guest with a memorable guest experience. We certainly hope to see you back with us... More 

Atlanta, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We were in Columbia for a college graduation. Hotel was clean, comfortable and conveniently located. Fantastic lobby area with couch and chair groupings so our family could sit and visit in comfort. This was our first stay at a DoubleTree and would definitely look to stay at other locations during future travels.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Rick D, General Manager at Doubletree by Hilton Hotel Columbia, SC, responded to this review

Dear Connie M, I am delighted to learn that your stay was an enjoyable one. It is always our goal to make sure we provide each and every guest with a memorable guest experience. I appreciate your comments about our staff and our property. We certainly hope to see you back with us on your next trip and appreciate your... More 

Bakersfield, California
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I stayed at the Doubletree Columbia while visiting to see our son graduate from the University of South Carolina. The property is well maintained. The staff is friendly and the rooms are good quality. We slept great and had a wonderful week. I would recommend this hotel.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Rick D, General Manager at Doubletree by Hilton Hotel Columbia, SC, responded to this review

Dear Ray K, On behalf of the staff and management team, I want to personally thank you for choosing our hotel for your recent accommodation needs. We really appreciate you taking the time to write a review of our property on Tripadvisor. We are so glad you enjoyed your stay here! Thank you so much being our guest and we... More 

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