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Doubletree by Hilton Hotel Columbia, SC

3.5 of 5 2100 Bush River Road, Columbia, SC 29210 (Formerly Radisson Hotel Columbia & Conference Center)
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Doubletree by Hilton Hotel Columbia, SC
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Doubletree by Hilton Hotel Columbia, SC
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332 reviews from our community

Traveler rating
    134
    99
    60
    26
    13
See reviews for
61
45
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161
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

I will preface this by saying I'm a hilton honors member and have stayed at few double trees in my life. Normally Double trees are very nice and quality across the board. This one however is old and outdated. The rooms are satisfactory but it's clear they haven't put any money into this hotel in some time. Customer service is... More 

Was this review helpful? Yes
Rick D, General Manager at Doubletree by Hilton Hotel Columbia, SC, responded to this review

Dear Ethan L, Thank you very much for taking the time to share your experience. We always appreciate hearing from our guests so that we can continue to improve and ensure that we exceed every guest's expectations. I have shared your comments with our team and appreciate your feedback. We look forward to hosting you again when you visit Columbia... More 

Contributor
14 reviews 14 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

In Columbia on business spent two nights at the Doubletree by Hilton. Next time make a better choice!! When we checked in the room was not fully serviced, called the front desk to get some glasses, coffee packets and soap. Next day came back from business meetings late afternoon room had not been made up. Called the desk was told... More 

Was this review helpful? Yes
Rick D, General Manager at Doubletree by Hilton Hotel Columbia, SC, responded to this review

Dear Mike W, Thank you for your feedback about your recent stay with us. I am terribly sorry to hear about the poor service experience you encountered. We are very sorry that you were disappointed with the cleanliness of your room. We try to be very vigilant in these areas because we know how important it is for our guests.... More 

Baltimore, United States
1 review
2 of 5 stars Reviewed 1 week ago

As a Hilton Honors Diamond member, I was extremely dissatisfied with this hotel. It was not up to the standards of Hilton that I am used to. Did not great me upon arrival, did not put on HHonors floor, did not give a paper, did not serve breakfast and most important, the furniture in the room was stained.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Rick D, General Manager at Doubletree by Hilton Hotel Columbia, SC, responded to this review

Dear Thomas H, I am so sorry we missed our opportunity to provide you with a great experience. Thank you for sharing your feedback and we apologize for your disappointment. I regret your discomfort and apologize for the inconvenience. I will be following up with our team to ensure that these issues are corrected. If you have a moment, I... More 

NY
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

We traveled with our two small dogs. This hotel was clean and quiet. All the staff we encountered were friendly. This hotel was very quiet. Mattress was very comfortable The refrigerator needed to be defrosted and a past guest was ironing a burned the carpet. Theses two issues were not a big problem, just there. I am very picky and... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Rick D, General Manager at Doubletree by Hilton Hotel Columbia, SC, responded to this review

Dear Patssue, Thank you for your valuable feedback on your experience here with us at the Doubletree by Hilton Columbia! Our staff members absolutely love having the opportunity to serve our guests. I appreciate your comments about our staff and our property. I will be sure to pass your kudos along to the team. We thank you for your business... More 

Greenville, North Carolina
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed 3 weeks ago

The last time i was in this hotel a cockroach crawled on my head at 0300am in the morning. I reported it to the front desk and they did not do anything. I travel weekly and even if anything minor the hotel staff tries to do something. I typically travel with a group and my co-workers who are not diamond... More 

Was this review helpful? Yes
Rick D, General Manager at Doubletree by Hilton Hotel Columbia, SC, responded to this review

Dear Ecfrn, I am so sorry to hear that your stay was not a comfortable one. I sincerely apologize for your unfortunate experience during your visit. Your feedback is incredibly important to us as we ensure the comfort and safety of all of our guests. Your comments will also help to ensure that our future guests do not experience the... More 

Columbia SC, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Me and wife have stayed here on numerous occasions and everyone has been great. We stay in the city but every now and we need a get away and we choose Double Tree almost every time. You won't be disappointed. Plus the cookies are always hot and good.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Rick D, General Manager at Doubletree by Hilton Hotel Columbia, SC, responded to this review

Dear Jeffrey D, Thank you for your kind words! I appreciate your comments about our staff and our property. I will be sure to pass your kudos along to the team. I am pleased that you enjoyed your stay at the Doubletree Columbia. It is always a pleasure to hear from our guests and we look forward to your next... More 

Clinton, Indiana
Senior Contributor
42 reviews 42 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I'm usually a Hilton Garden Inn fan, but this Double Tree and the one in Marietta Georgia may have converted me. Great full service hotel and it is pet friendly too. Several pet owners were staying the night we were there and there was no indication other than meeting in the lobby. Rooms were really clean and had no remnants... More 

Was this review helpful? Yes
Rick D, General Manager at Doubletree by Hilton Hotel Columbia, SC, responded to this review

Dear TheFarmersWife18, Thank you for selecting our property for your travels and taking the time to post a review. I am delighted to learn that your stay was an enjoyable one. I am very pleased that we were able to accommodate your pet. It is always our goal to make sure we provide each and every guest with a memorable... More 

Johnson City, Tennessee
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 16, 2014

My wife and I stayed at this hotel, when Tennessee and South Carolina played this past year. This hotel was clean and the dining area was kept clean as well. We only stayed one night but I would have no problem having staying longer if I need too. Like most guy's I can stay at almost anyplace, but when I... More 

Was this review helpful? Yes
Rick D, General Manager at Doubletree by Hilton Hotel Columbia, SC, responded to this review

Dear RMB412, I would like to thank you for choosing the Doubletree by Hilton Columbia, and for taking the time to post a review on Tripadvisor! I am very pleased that you enjoyed your stay. I appreciate your comments about our property. We look forward to hosting you again when you visit Columbia in the future. Sincerely, Rick Dorman -... More 

Contributor
12 reviews 12 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 12, 2014

We were on the road heading to Tennessee and decided to stop along the way and found this hotel. Front desk staff were friendly and presented us with a free cookie too!!! Our room was amazing! We had a minor flaw with our sheets that had a strong bleach smell so we called the front desk and accommodated us with... More 

Was this review helpful? Yes
Rick D, General Manager at Doubletree by Hilton Hotel Columbia, SC, responded to this review

Dear Ryan P, On behalf of the staff and management team, I want to personally thank you for choosing our hotel for your recent accommodation needs. We really appreciate you taking the time to write a review of our property on Tripadvisor. We are so glad you enjoyed your stay here! Thank you so much being our guest and we... More 

Columbia, United States
2 reviews
5 of 5 stars Reviewed December 10, 2014

I am always very satisfied with the staff and facilities. This time however when making the reservation I had asked for a room with a large bathtub as I have an injury and need to soak. I was told I would have a room with the tub but when I arrived I was provided a room without. The front desk... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Rick D, General Manager at Doubletree by Hilton Hotel Columbia, SC, responded to this review

Dear Dave G, Thank you for your recent review of the Doubletree by Hilton Columbia. I am sorry to hear that your room accommodations were not completely comfortable and not to your request. I have shared your comments with our team. I will be following up with our accounting department as you have asked. You should receive back an email... More 

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Additional Information about Doubletree by Hilton Hotel Columbia, SC

Address: 2100 Bush River Road, Columbia, SC 29210 (Formerly Radisson Hotel Columbia & Conference Center)
Phone Number:
Location: United States > South Carolina > Columbia
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree by Hilton Hotel Columbia, SC 3.5*
Number of rooms: 236
Reservation Options:
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Also Known As:
Radisson Hotel Columbia
Radisson Columbia
Columbia Radisson
Hotel Style:
#19 Romantic Hotel in Columbia
#21 Business Hotel in Columbia
#28 Family Hotel in Columbia

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