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Red Roof Inn Columbia East Ft Jackson

7580 Two Notch Road, Columbia, SC 29223
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Red Roof Inn Columbia East Ft Jackson
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Red Roof Inn Columbia East Ft Jackson
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146 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • Any
English first
  • All months
    (146)
  • Mar-May only
    (53)
  • Jun-Aug only
    (26)
  • Sep-Nov only
    (32)
  • Dec-Feb only
    (35)
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1 review
4 of 5 stars Reviewed 6 days ago NEW

My husband is always on the road so finding a hotel with friendly workers is not always so easy. It's Down right impossible at times.I can honestly say my husband spends 95% of the year traveling.so hotels are kinda his home. when you come across a place that has poor hospitality from the employees makes you want to turn around... More 

Was this review helpful? Yes
Greenville, South Carolina
Level Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 1 week ago

I am huge advocate of Red Roof Inn but this property I can live without. From the stale smoke smell to riff raff loitering all night long, I wasn't very impressed. I normally don't ask for much in hotels except clean rooms and clean restrooms but I don't feel as if I got that much. maybe one day if they... More 

Was this review helpful? Yes
Fort Stewart, Georgia
2 reviews
5 of 5 stars Reviewed 1 week ago

I had to write this review because Serena was so helpful! Serena knew all the late night restaurants that were open and best places to take my sister who I have not seen in 3 years. She made the experience at this hotel. I will definitely return. Repeat business!

Was this review helpful? Yes
Rick S, General Manager at Red Roof Inn Columbia East Ft Jackson, responded to this review

Dear Jamie M, Thank you for writing a review regarding your recent stay. I am glad that you were impressed by the level of customer service provided by Serena. I will be sure to share your comments with her! Our staff always tries to go above and beyond the expectations of our guests, as they are the most important aspect... More 

Punta Gorda, Florida
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed June 26, 2015

We've stayed at this property a number of times in the past 7 years and each year it suffers more of a decline. This visit was no exception and it will be our last. The majority of the rooms appear to be rented long-term to construction crews. Many hang out at their pickups drinking beer, talking loudly and smoking. Other... More 

Was this review helpful? Yes 1
Rick S, General Manager at Red Roof Inn Columbia East Ft Jackson, responded to this review

Dear SteveH, Thank you for taking the time and reviewing your recent stay. I would like to apologize for the smoke odor in your room. We deep clean every room where we have discovered that the previous guest had smoked in, I am sorry that we fell short with your room. I can only hope that you will give us... More 

Waxhaw, North Carolina
Level Contributor
95 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed June 25, 2015

Check out my comments on riverbanks zoo site. We always feel welcome here. We ask for extra towel so we don't get shoes on bed covering while doing exercises. If you want a Bible in your room you need to ask for one now.

Was this review helpful? Yes
Rick S, General Manager at Red Roof Inn Columbia East Ft Jackson, responded to this review

Dear jim_albright, Thank you for taking the time to let us know how your recent stay was. I am glad that you felt welcomed and enjoyed the Riverbanks Zoo while you were in town. I do apologize about the missing Bible, it must have been taken by the previous guest (which the folks at Gideon recommend), sorry that we did... More 

Chapel Hill, North Carolina, United States
Level Contributor
44 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed June 12, 2015

This red roof was fine. The rooms were fairly clean, and there were nice places to walk dogs around--it was pet friendly. I like that the ground floor rooms open right to the cars. However, it was very noisy and people were drinking a lot--even on a weeknight (I was there on a wednesday). I stayed because it was a... More 

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Rick S, General Manager at Red Roof Inn Columbia East Ft Jackson, responded to this review

Dear Shelah B, We appreciate your taking the time to write a review of your recent stay. I am glad that you found your room clean and that you and your dog were pleased with our pet friendly hotel. I do apologize about the other guests being noisy, I hope that you will give us another opportunity to serve you.... More 

Meadville, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 10, 2015

We have traveled from Pa. to Fl and back many times over the last 15 years and have stayed at multiple motels and hotels. However, the desk clerk at this Red Roof Inn, Shaneka, is without doubt the most welcomning and friendly clerk I have ever encountered. She is pleasant, knowledgeable, and demonstrates that she likes her job. She called... More 

Was this review helpful? Yes 1
Rick S, General Manager at Red Roof Inn Columbia East Ft Jackson, responded to this review

Dear WilliamS, Thank you for taking the time to write a review regarding our front desk representative, Shaneka. Your right, she is an excellent employee, and I value her dedication to serving our guests. Shaneka embodies all aspects of hospitality, and it shows! Shaneka will be recognized for your compliment, and I will share your review with the rest of... More 

Pittsburgh, Pennsylvania
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed June 2, 2015

This is the 4th Red Roof we've stopped at on our trip to Florida and back. This is not a Red Roof PLUS location but it's not that far off. Everything was clean, worked as expected,etc. The staff were friendly and professional. We'll likely stay here again if we're in the area.

Was this review helpful? Yes 2
Rick S, General Manager at Red Roof Inn Columbia East Ft Jackson, responded to this review

Dear AAirhart, Thank you for taking the time to write a review of your recent stay. My staff will be pleased when I share your comments with them regarding their professionalism and friendliness. I am glad that you found your room to be clean and well maintained. We hope that you have a safe trip to Florida, and look forward... More 

Kayes, MALI, West Africa
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 29, 2015

I don't like staying in these cheapo motels b/c they are usually kinda grungey, but this one was very clean. The personnel were super friendly. The bathroom is very small and there was a slight smell -- all their rooms are smoke-free, but I suspect this may previously have been a smoking room. We were also pleased that although we... More 

Was this review helpful? Yes 1
Rick S, General Manager at Red Roof Inn Columbia East Ft Jackson, responded to this review

Dear Jennifer2838, Thank you for writing a review of your recent stay with us. I will be sure to share your comments with our staff. We are happy that you found your room very clean and that our staff was super friendly. We work hard to take care of our guests, and we are very pleased that you enjoyed your... More 

Wildwood, Florida
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed May 19, 2015

My wife and I travel to and from Florida a couple times a year,and I am always looking for a pet friendly hotel along the way. This is a very nice "economy" hotel. The desk clerk was very friendly and made us feel welcomed.Room was very nice and clean but nothing fancy and it fit just what we wanted. They... More 

Was this review helpful? Yes 1
Rick S, General Manager at Red Roof Inn Columbia East Ft Jackson, responded to this review

Dear Dennis B, Thank you for your recent review. We appreciate the fact that you found your room to be nice, and clean. Although we are an economy hotel we strive to make our guests (and their pets) feel comfortable, and secure. I am pleased that you felt welcomed and that you will stay with us again! Sincerely, More 

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