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All 92 Columbia hotels

Red Roof Inn Columbia East Ft Jackson

2.0 of 5 Hotel   |   7580 Two Notch Road, Columbia, SC 29223
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Red Roof Inn Columbia East Ft Jackson
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74%
Ranked #31 of 92 hotels in Columbia
A recent review
4 of 5 stars reviewed 1 week ago
Exam-inn-er Muskoka Lakes, Canada
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82 people have reviewed this hotel

Traveler rating
    36
    21
    11
    5
    9
See reviews for
27
19
10
9
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
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English first
Muskoka Lakes, Canada
Senior Contributor
26 reviews 26 reviews
25 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel in January, our fifth time on our annual trip to Florida. As with previous stays, we were very pleased with the comfort of the room, the proximity to restaurants, and the general maintenance of the buildings and grounds. The front desk is always friendly and helpful.

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Louisville, Kentucky
Contributor
12 reviews 12 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

It all started when our room was not cleaned when we opened the door. UGG The receptionist, who was extremely pleasant, came to look at it and then escorted us to our next room. Same result. This happened for the next six rooms, YES SIX rooms. Cleaning crew must have been on strike. She was so embarrassed, but what does... More

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dpmanager, General Manager at Red Roof Inn Columbia East Ft Jackson, responded to this review

Dear Marcus G, Thank you very much for the honest appraisal of your most recent stay at the Red Roof Inn Columbia East-Ft. Jackson. As the General Manager, I will take complete and total responsibility for the breakdown in housekeeping. There is no excuse. My team and I are reviewing the incidents that led to this situation so that it... More

new york
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed here with my pooch - Room was nice - large - nice TV, Clean, well lighted, front desk really had their act together. Nice Restaurant with in walking distance. Property well kept, plenty of places for dog to exercise.

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dpmanager, General Manager at Red Roof Inn Columbia East Ft Jackson, responded to this review

Thank you very much for nice review from your most recent stay at the Red Roof Inn Columbia East-Ft. Jackson. Our pet friendly travelers love our spacious areas for dog walking. It is true we are conveniently located to restaurants and shops. Our recently renovated property and the excellent customer service the front desk staff provides creates a wonderful value... More

Kewaskum, Wisconsin
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My husband and I recently spent 3 days/nights at this location. It was a good value along with being a quality experience. The room was very clean, comfortable beds and very quiet considering that we were on the ground floor near the lobby/check-in area. The staff greeted us warmly and responded to our questions/requests in a timely manner. Overall a... More

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dpmanager, General Manager at Red Roof Inn Columbia East Ft Jackson, responded to this review

Dear Janice H, Thank you very much for the great review from your most recent stay at the Red Roof Inn Columbia East-Ft. Jackson. It was awesome to hear that not only was the room neat and clean, but that the customer service at the front desk staff was integral in making your stay a very good experience and value.... More

Columbia, South Carolina
1 review
5 of 5 stars Reviewed 4 weeks ago

I stay at this location at least 4 times a month. For the price, it is an excellent room. It's spacious, superior king beds, large flat screen tv's, and I receive points each time I stay there towards a free night. It is a great deal for the money.

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dpmanager, General Manager at Red Roof Inn Columbia East Ft Jackson, responded to this review

Thank you very much for the wonderful review of your recent stay at the Red Roof Inn Columbia East-Ft. Jackson. We certainly strive to provide the best value in the lodging industry, and it seems that repeat customers like yourself agree! Our loyalty program, RediCard, is a great amenity for the frequent traveler. Features such as a members only reservation... More

1 review
5 of 5 stars Reviewed 5 weeks ago

Serena was very helpful with checking us in and making sure our concerns were met regarding our rooms. She was very polite, patient and cheerful. We have been staying at this hotel for the past 4 years every time we come to Columbia to visit which is at least once a year and we truly think Serena is the best... More

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dpmanager, General Manager at Red Roof Inn Columbia East Ft Jackson, responded to this review

Dear Ms. Diggs, Thank you so much for the wonderful comments concerning your recent stay at the Columbia East-Ft. Jackson. Serena has been recognized by many other guests for her positive, cheery attitude. She knows how to make a guest feel Confident, Significant, and Delighted. She truly is the role model for others to emulate. I am very thankful she... More

Wilmer Alabama
Senior Contributor
31 reviews 31 reviews
27 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed March 2, 2014

Not luxury,but Red Roof is not supposed to be,older motel,exterior corridor,so expect a little more noise,cleanliness is acceptable,bed's were comfortable,I slept pretty good,internet was good,not much bandwidth,as the motel filled,the internet got noticeably slower,there are not a lot of choices when it come's to t.v. channel's,the neighbor hood is probably not the best,but I did not have any apprehension about... More

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dpmanager, General Manager at Red Roof Inn Columbia East Ft Jackson, responded to this review

Thank you very much for the review of the Columbia East-Ft. Jackson Red Roof Inn. I must say I was disappointed to hear about the response from our Front Desk GSR when told about the lack of coffee. I do apologize for the lack of appropriate action taken by this team member. I have taken the information you provided and... More

Syracuse, New York
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 8, 2014

We recently traveled from NY state to Florida on vacation. We spent the night at the Columbia East Red Roof Inn in South Carolina and had a terrific experience. Serena was very helpful with all of our questions and the accommodations were clean, nicely decorated and very nice in general. The property is in excellent condition and we could tell... More

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dpmanager, General Manager at Red Roof Inn Columbia East Ft Jackson, responded to this review

Thank you very much for the wonderful review of your most recent stay. It is always great to hear from extremely satisfied guests. Serena has been recognized quite a bit by our loyal guests as providing exceptional customer service. I will make certain she is made aware of your review. We work extremely hard every day to ensure our guests... More

Columbia, South Carolina
1 review
5 of 5 stars Reviewed February 2, 2014

We went to another hotel in Columbia and they say they charge $50 to $200 a night JUST for the pet and that's non returnable.. Are they CRAZY? We saw the red roof sign and went over. Tammi welcomed us and the Dog in and did Not charge for the pet. It was a really nice surprise. We WILL use... More

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dpmanager, General Manager at Red Roof Inn Columbia East Ft Jackson, responded to this review

Dear Sammy, Thank you very much for the kind words for Tammi. I will make certain she is made aware of your positive comments about her approach to customer service. I was also happy to hear you enjoy the Pet-Friendly amenity we offer at Red Roof Inns. We know pets are an integral family member, so having a hotel that... More

Columbia, South Carolina
1 review
5 of 5 stars Reviewed January 27, 2014

The stay was great and it was really clean. Jammi was a great help and really friendly. The room was spectacular. Everything was clean and placed up neatly. It was quiet and comfy. I will stay at the red roof inn anytime. Great stay and keep it up

Was this review helpful? Yes
dpmanager, General Manager at Red Roof Inn Columbia East Ft Jackson, responded to this review

Dear Mecca W., Thank you very much for the great review of your recent stay here at the Red Roof Inn Columbia East-Ft. Jackson. It is always wonderful to hear from our highly satisfied customers! I will make certain Tammi and the entire staff is made aware of your kind words. On behalf of the entire staff here, we can't... More

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Additional Information about Red Roof Inn Columbia East Ft Jackson

Also Known As:
Red Roof Inn Columbia East Ft Jackson Hotel
Red Roof Inn Columbia East Ft Jackson Hotel Columbia
Red Roof Inn Columbia
Columbia Red Roof Inn
Address: 7580 Two Notch Road, Columbia, SC 29223
Location: United States > South Carolina > Columbia
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#4 Best Value Hotel in Columbia
#32 Family Hotel in Columbia
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Columbia East Ft Jackson 2*
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