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Red Roof Inn Columbia East Ft Jackson

7580 Two Notch Road, Columbia, SC 29223
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1 room 1 guest
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Red Roof Inn Columbia East Ft Jackson
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149 Reviews from our TripAdvisor Community

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    45
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • Any
English first
  • All months
    (149)
  • Mar-May only
    (53)
  • Jun-Aug only
    (29)
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    (32)
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Brooklyn, Michigan
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW via mobile

Room was gross. Smelled of stale cigarette smoke & urine. Would not walk on carpet with my bare feet. At least the front desk clerk was very nice & courteous. Will not stay at a Red Roof again and will not recommend to my friends and family.

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Oakland, Florida
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 1 week ago

I've been a Red Roof Inn Redi Card member for over 25 years and by far this was the worst experience I've ever had at a facility. First of all, I found roaches in the room after we got there. I smashed the bugs and took them to the night auditor/manager on duty (MOD). He offered to move us to... More 

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Atlanta, Georgia
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I first would like to say that Serena at the front desk was absolutely wonderful. Very friendly, and when we checked out she offered me a pack of tissues when she noticed my allergies were kicking up. She was probably the best thing about the visit. For that matter, all staff we had encountered were great. When we pulled up... More 

Was this review helpful? Yes
Rick S, General Manager at Red Roof Inn Columbia East Ft Jackson, responded to this review

Dear Daveandtina325, Thank you for taking the time to write a review of your recent stay. I would like to apologize for the problems that you experienced during your visit with us. I am sorry that you did not have a positive experience. I appreciate your comments regarding our staff, they do work hard to please our guests. I will... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

My husband is always on the road so finding a hotel with friendly workers is not always so easy. It's Down right impossible at times.I can honestly say my husband spends 95% of the year traveling.so hotels are kinda his home. when you come across a place that has poor hospitality from the employees makes you want to turn around... More 

Was this review helpful? Yes 1
Rick S, General Manager at Red Roof Inn Columbia East Ft Jackson, responded to this review

Dear Tammy j, Thank you for your kind comments regarding our front desk representative, Shaneka. She works very hard and is dedicated to customer service, and pleasing our guests. I am glad that your enjoyed your stay and found your room to be clean, and quiet. We look forward to serving you again. Thank you, More 

Greenville, South Carolina
Level Contributor
45 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I am huge advocate of Red Roof Inn but this property I can live without. From the stale smoke smell to riff raff loitering all night long, I wasn't very impressed. I normally don't ask for much in hotels except clean rooms and clean restrooms but I don't feel as if I got that much. maybe one day if they... More 

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Rick S, General Manager at Red Roof Inn Columbia East Ft Jackson, responded to this review

Dear Southernprince, We appreciate your taking the time to write a review of your recent visit. I am sorry that we missed the mark and you were not pleased with your stay, please accept my apologies. Although we are not a PLUS property, we are scheduled for a renovation in the near future and hope that you will give us... More 

Fort Stewart, Georgia
2 reviews
5 of 5 stars Reviewed July 23, 2015

I had to write this review because Serena was so helpful! Serena knew all the late night restaurants that were open and best places to take my sister who I have not seen in 3 years. She made the experience at this hotel. I will definitely return. Repeat business!

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Rick S, General Manager at Red Roof Inn Columbia East Ft Jackson, responded to this review

Dear Jamie M, Thank you for writing a review regarding your recent stay. I am glad that you were impressed by the level of customer service provided by Serena. I will be sure to share your comments with her! Our staff always tries to go above and beyond the expectations of our guests, as they are the most important aspect... More 

Punta Gorda, Florida
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed June 26, 2015

We've stayed at this property a number of times in the past 7 years and each year it suffers more of a decline. This visit was no exception and it will be our last. The majority of the rooms appear to be rented long-term to construction crews. Many hang out at their pickups drinking beer, talking loudly and smoking. Other... More 

Was this review helpful? Yes 1
Rick S, General Manager at Red Roof Inn Columbia East Ft Jackson, responded to this review

Dear SteveH, Thank you for taking the time and reviewing your recent stay. I would like to apologize for the smoke odor in your room. We deep clean every room where we have discovered that the previous guest had smoked in, I am sorry that we fell short with your room. I can only hope that you will give us... More 

Waxhaw, North Carolina
Level Contributor
96 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed June 25, 2015

Check out my comments on riverbanks zoo site. We always feel welcome here. We ask for extra towel so we don't get shoes on bed covering while doing exercises. If you want a Bible in your room you need to ask for one now.

Was this review helpful? Yes
Rick S, General Manager at Red Roof Inn Columbia East Ft Jackson, responded to this review

Dear jim_albright, Thank you for taking the time to let us know how your recent stay was. I am glad that you felt welcomed and enjoyed the Riverbanks Zoo while you were in town. I do apologize about the missing Bible, it must have been taken by the previous guest (which the folks at Gideon recommend), sorry that we did... More 

Chapel Hill, North Carolina, United States
Level Contributor
45 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed June 12, 2015

This red roof was fine. The rooms were fairly clean, and there were nice places to walk dogs around--it was pet friendly. I like that the ground floor rooms open right to the cars. However, it was very noisy and people were drinking a lot--even on a weeknight (I was there on a wednesday). I stayed because it was a... More 

Was this review helpful? Yes
Rick S, General Manager at Red Roof Inn Columbia East Ft Jackson, responded to this review

Dear Shelah B, We appreciate your taking the time to write a review of your recent stay. I am glad that you found your room clean and that you and your dog were pleased with our pet friendly hotel. I do apologize about the other guests being noisy, I hope that you will give us another opportunity to serve you.... More 

Meadville, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 10, 2015

We have traveled from Pa. to Fl and back many times over the last 15 years and have stayed at multiple motels and hotels. However, the desk clerk at this Red Roof Inn, Shaneka, is without doubt the most welcomning and friendly clerk I have ever encountered. She is pleasant, knowledgeable, and demonstrates that she likes her job. She called... More 

Was this review helpful? Yes 1
Rick S, General Manager at Red Roof Inn Columbia East Ft Jackson, responded to this review

Dear WilliamS, Thank you for taking the time to write a review regarding our front desk representative, Shaneka. Your right, she is an excellent employee, and I value her dedication to serving our guests. Shaneka embodies all aspects of hospitality, and it shows! Shaneka will be recognized for your compliment, and I will share your review with the rest of... More 

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