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Red Roof Inn Columbia

10 Berryhill Road, Columbia, SC 29210
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Red Roof Inn Columbia
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Ranked #73 of 93 Hotels in Columbia
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73 reviews from our community

Traveler rating
    8
    10
    7
    14
    34
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19
6
14
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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    (25)
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Lowell
Top Contributor
66 reviews 66 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This by far is the cleanest Red Roof Inn we have ever stayed at, no frills, small towels, but very nice, clean rooms and friendly staff. We would stay here again when going thru Columbia, and close to local restaurants too! Fast wifi

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Augusta, Georgia
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Their prices are very reasonable. Our only complaint was there were no chairs in the room so we had to sit on the bed to eat and use the computer. The bed was very high, so it was even more awkward to sit there since our feet didn't touch the floor. We had a handicapped room and the bathroom was... More 

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1 review
5 of 5 stars Reviewed March 19, 2015

I stay at this hotel often, since my husband is here in SC contracting. Granted its not your five star hotel, but the rooms are clean and the staff are friendly and helpful, especially one particular staff, Diana. She always greets you with a smile and goes above and beyond to accommodate your needs. I guess you can say she's... More 

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Painesville, Ohio
Contributor
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed March 17, 2015

Do not stop, stay or even think about staying here unless you enjoy the "gangsta" surroundings. Upon checking in the 2nd shift staff were nice and clean...very pleasant. However, we soon found the 3rd shift staff to be more like they had just left a gangsta meeting!!! They were dirty and dressed so very inappropriate for front desk staff. We... More 

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Sonal T, General Manager at Red Roof Inn Columbia, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Columbia West, SC Red Roof. I am sorry that your experience did not meet your expectations; please accept my sincerest apologies. At Red Roof, we strive to provide every customer with superior service; therefore your feedback is very important to us. I want you... More 

1 review
4 of 5 stars Reviewed March 10, 2015 via mobile

My online reservation was unable to be found however Janika was very helpful in accommodating us after our long ride. She also told us a way to earn free nights stay. My wife and I greatly appreciate your help.

Was this review helpful? Yes
Sonal T, General Manager at Red Roof Inn Columbia, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Columbia West, SC Red Roof. I am sorry that your experience did not meet your expectations; please accept my sincerest apologies. At Red Roof, we strive to provide every customer with superior service; therefore your feedback is very important to us. I want you... More 

1 review
1 of 5 stars Reviewed March 8, 2015

Hello everyone, I had a very bad experience last night (03/07/15). The hotel is very dirty and full of tobacco smell. I even asked to change room but the same thing. All rooms seem to be non-smoking but no different. All my clothes and luggage suck up the tobacco smell so it was just terrible. Even their customer service room... More 

Was this review helpful? Yes
Sonal T, General Manager at Red Roof Inn Columbia, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Columbia West, SC Red Roof. I am sorry that your experience did not meet your expectations; please accept my sincerest apologies. At Red Roof, we strive to provide every customer with superior service; therefore your feedback is very important to us. I want you... More 

Coeburn, Virginia
Top Contributor
77 reviews 77 reviews
24 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed March 2, 2015

We stayed at this property for one day. When trying to check-in, I had to wait for quite a while as the desk person was trying to check someone else in and also instruct another staff member on using some piece of equipment for the keycards. Finally I got served but this property either doesn't do anything special for Redi-card... More 

Was this review helpful? Yes
Sonal T, General Manager at Red Roof Inn Columbia, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Columbia West, SC Red Roof. I am sorry that your experience did not meet your expectations; please accept my sincerest apologies. At Red Roof, we strive to provide every customer with superior service; therefore your feedback is very important to us. I want you... More 

columbia sc
2 reviews
1 of 5 stars Reviewed January 28, 2015

DO NOT stay here it is full of crackheads and drug users!!! we went to dinner and when we returned found that they had moved our stuff to the front desk and was missing stuff. Scam going on here. NOT SAFE!!

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Sonal T, General Manager at Red Roof Inn Columbia, responded to this review

Dear Guest I’m deeply sorry you did not enjoy your stay with us. Our hotel works really hard to ensure your safety and the safety of our guest. We have just finished renovations we are continuously improving our security measures. We do apologize for the late response, but we have just become aware of the importance of or social relationship... More 

1 review
3 of 5 stars Reviewed November 2, 2014 via mobile

Very basic accommodations. No frills and no extras. You get what you pay for. Towels were very thin and there were only 2. Room reeked of cigarette smoke even though it was sold as non-smoking. Did like the floors rather than carpet--more sanitary.

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Fairmont, North Carolina, United States
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 29, 2014

We went to Columbia to go to the Word Explosion at the convention center. We booked through Orbitz on Thursday for two nights and asked for a late check in. We arrived at the motel at 10:45pm. When we got in the room, 241, I saw roaches!!! Daddy went down to the desk and we were given another room, 217.... More 

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