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Embassy Suites Columbia - Greystone

3.5 of 5 200 Stoneridge Drive, Columbia, SC 29210
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Embassy Suites Columbia - Greystone
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Embassy Suites Columbia - Greystone
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444 reviews from our community

Traveler rating
    178
    121
    85
    40
    20
See reviews for
150
58
21
154
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Orlando, Florida
Top Contributor
58 reviews 58 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The Embassy Suites SC Greystone was a very enjoyable experience I was in town for a convention located at this hotel and I was pleased with all aspects of the hotel. This hotel is older and the decor and style reflects this. I had a suite (room 526) on the 5th floor. The room was spacious and clean, and contained... More 

Was this review helpful? Yes
Bill G, General Manager at Embassy Suites Columbia - Greystone, responded to this review

Thanks for writing such a detailed review about our hotel. WIll plan to share this with my team during our next staff meeting. You mentioned so many areas and we appreciate your kind words. We are happy you enjoyed a clean and comfortable suite, our breakfast, and our convention services. We hope we get a chance to serve you and... More 

Faribault, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

We had a great experience when we were visiting this area for our son's graduation from Basic Training. We were able to check in early, breakfast was delicious, the staff was friendly and accommodating.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Bill G, General Manager at Embassy Suites Columbia - Greystone, responded to this review

Thank you for taking the time to write such a great review on Tripadvisor! We are happy that you chose our hotel to enjoy such an important weekend. We are glad you enjoyed it. We wish your son the best and we hope we can serve you in the future! Thanks, Bill More 

charlotte nc
Top Contributor
57 reviews 57 reviews
27 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This a great all around hotel for anyone. Its very close to the zoo,downtown,and usc close proximity to all major interstates.This hotel even offers shuttle to the zoo.I has a great helpful staff,nice pool area,gym,and common areas. Mangers reception is always nice,and the morning buffet breakfast is always a nice touch.Beautiful well manicured lobby and atrium.The only draw back is... More 

Was this review helpful? Yes
Bill G, General Manager at Embassy Suites Columbia - Greystone, responded to this review

Thanks for saying such kind words in your review of us. Youo listed all our key assets and amenities and we thank you. We hope you will return soon and we get to serve you again. Thanks, Bill More 

Bluffton, South Carolina
Senior Contributor
29 reviews 29 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I have never been a fan of atrium hotels as they always seem to echo and make the rooms seem so loud. we could hear every door shutting and the LOUD college party that was in the lobby all night and morning. I was with 3 kids, one of which got very ill and I had to go to ER... More 

Was this review helpful? Yes
Bill G, General Manager at Embassy Suites Columbia - Greystone, responded to this review

We appreciate your review and your feedback about your stay with us. We should have done a better job keep the noise level down for you and the other guests. I am sorry you had to deal with that and an uncomforable sofa bed. We are happy you got to enjoy breakfast and are sorry you had to leave early.... More 

Winston-Salem, United States
1 review
4 of 5 stars Reviewed 1 week ago

My family stayed here this past weekend and the food in the restaurant was great (especially the salmon), the breakfast had a good variety and the rooms were clean. My children used the pool and they had a blast!

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Bill G, General Manager at Embassy Suites Columbia - Greystone, responded to this review

Thank you for taking the time to write your review and saying you had great service. We do our best to keep the place clean, but our staff is what makes our Hotel a special place. I am happy to read that your kids had a great time too! See you soon! Thanks, Bill More 

Manning, South Carolina
2 reviews
4 of 5 stars Reviewed 3 weeks ago

The ballroom for the New Years Eve party was very well decorated and comfortable. Food was okay. The lobby and rooms were well decorated and the staff was eager to please. I would definitely stay there again. If the party is offered next year, we will probably attend.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Bill G, General Manager at Embassy Suites Columbia - Greystone, responded to this review

Thank your for your tripadvisor review about your stay on NYE. It is great when a guest writes that the staff was helpful and that they would want to return, we appreciate that! I will share your words with our team. We hope to have the same event next year and we hope to see you there! Thanks, Bill More 

1 review
4 of 5 stars Reviewed 3 weeks ago

We enjoyed our stay and they are upgrading the rooms now. Pool had a lot of chlorine, don't wear a new suit. Good location we went to see the Zoo lights. Breakfast is good and the reception in the evenings.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Bill G, General Manager at Embassy Suites Columbia - Greystone, responded to this review

Thanks for your reviewfrom your last stay! We appreciate that you mentioned our Breakfast and Reception along with our location near the Zoo. We hope we can serve you again soon. We will make sure we have the pool coprrect for you! Thanks, Bill More 

lexington, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

This was an awful experience. Our adult special needs child was mistreated by the staff and 3rd party contractors. When I addressed the front desk, there was no resolution. The food was not hot at breakfast, the room service forgot to attend to our room, and when they did...they didn't even change any of the bed sheets. The hotel is... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
BCG83, General Manager at Embassy Suites Columbia - Greystone, responded to this review

We are very sorry that you feel your child was mistreated and that we did not provide you with any resolution. Our team took your requests and your concerns very serious and we have investigated your concerns, and I would like to discuss them with you at your convenience. As you know, in attempt to make it right, one of... More 

Fort Lauderdale, Florida
Senior Contributor
41 reviews 41 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago

First of all let me say I love Embassy Suites - they are my hotel of choice. I had never stayed here before, but it was on my way and I stayed here. The evening reception was crazy = the hotel must have been full because the line for drinks was at least 25 deep at all times. There was... More 

Was this review helpful? Yes
BCG83, General Manager at Embassy Suites Columbia - Greystone, responded to this review

Thank you for taking the time to write your review about your last stay. I am sorry that we gave you the incorrect information about the times for breakfast. We should have offered to get you something from the kitchen and I apologize that we failed to do this. We will also do a better job helping the bartender when... More 

Lakeland, Florida
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We stay here every year. It's always clean, friendly staff, nice suites, good breakfast and drinks and appetizers at night. We also enjoyed dinner, although the menu is somewhat limited but it is nice not to have to go out. We love the Christmas decorations. Very nice place. It is easy to get to from the interstate. Columbia is a... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Tony B, General Manager at Embassy Suites Columbia - Greystone, responded to this review

Dear beachbum2615, Thank you so much for staying with us and providing a review. I'm delighted to hear that you had a great experience once again. Our team takes great pride in providing outstanding service and accommodations so they will be happy to hear about your stay. We appreciate your loyalty and look forward to seeing you on your next... More 

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Additional Information about Embassy Suites Columbia - Greystone

Address: 200 Stoneridge Drive, Columbia, SC 29210
Phone Number:
Location: United States > South Carolina > Columbia
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Columbia - Greystone 3.5*
Number of rooms: 214
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Also Known As:
Embassy Suites Hotel Columbia
Embassy Suites Columbia
Columbia Embassy Suites
Hotel Style:
#25 Business Hotel in Columbia

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