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All 93 Columbia hotels

Embassy Suites Columbia - Greystone

3.5 of 5 Hotel   |   200 Stoneridge Drive, Columbia, SC 29210
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68%
Ranked #38 of 93 Hotels in Columbia
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391 reviews from our community

Traveler rating
    160
    103
    76
    34
    18
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134
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135
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • English first
  • Italian first
  • Any
English first
United States
1 review
5 of 5 stars Reviewed yesterday NEW

We stayed at this hotel in September, 2014 for several days. The staff are very friendly and helpful, a pleasant and professional group. We ate at The Terrace, the hotel restaurant, most nights because the food is excellent, fresh and flavorful with some healthy options. The complimentary breakfast is a full buffet, but the eggs do cool down immediately after... More

Review collected in partnership with Embassy Suites Hotels

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Warner Robins, Georgia
1 review
5 of 5 stars Reviewed 1 week ago

The service was awesome and the staff was very friendly! The hotel is a little older but very well maintained. Coming from a frequent traveler who has seen it all, I would highly recommend this hotel.

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CAEGS, Manager at Embassy Suites Columbia - Greystone, responded to this review

Thanks for complimenting our staff and hotel. We get many positive comments regarding both. More

Atlanta, GA
Top Contributor
91 reviews 91 reviews
17 hotel reviews
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed 1 week ago

Slightly above average on everything, except that staff deserved 5 stars. Older ES hotel, and won't ever by like a new one. Distant train horns can be heard regularly, but that's all over Columbia. Food from bar was very good. Had a really good Cesar salad and the short ribs with mashed potatoes. Suggestion: Managers Reception definitely needs a popcorn... More

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CAEGS, Manager at Embassy Suites Columbia - Greystone, responded to this review

We appreciate the kind words regarding are staff and thank you for your business. We get many positive comments regarding are restaurant food and staff. Thanks More

Atlanta, United States
1 review
2 of 5 stars Reviewed 1 week ago

Would not stay at this hotel again. Was just way too many issues. Expected more of Embassy suites particularly for the price. Room had bugs. Uncomfortable sleep. Lobby looked okay. Will fool you into thinking the room is going to be nice. Carpet looked very worn.

Review collected in partnership with Embassy Suites Hotels

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CAEGS, Manager at Embassy Suites Columbia - Greystone, responded to this review

We appreciate the comments and apologize for the condition of your room. We will take care of these issues today. Thanks again. More

Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Changed room 2 times because of smell inside suite. Ask for deodorant spray but it didn't change. Even room assigned had odor. On Sunday evening, Asked front desk for towels for pool area @ 6:00 p.m. Was told towels were being washed and dryer and would be coming soon. Left pool @ 1100 and towels never appeared. Had a housekeeper... More

Was this review helpful? Yes
CAEGS, Manager at Embassy Suites Columbia - Greystone, responded to this review

We apologize that you didn't enjoy your stay with us this time. We feel terrible about this and will investigate on all of these items. We appreciate your business and will have these issues resolved today. More

Texas
1 review
4 of 5 stars Reviewed 2 weeks ago

We recently stayed two nights at the Greystone-Embassy Suites. The hotel was an older Embassy Suite and some of the furnishings appeared to be a bit older. Overall the hotel was very clean and accomodating. The evening reception was our favorite part as the bartender was very helpful and had great interaction with guests. Could have a better selection of... More

Review collected in partnership with Embassy Suites Hotels

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CAEGS, Manager at Embassy Suites Columbia - Greystone, responded to this review

Thanks for the business and comments. We appreciate the kind words regarding hotel cleanliness and the free comp bar each night. Thanks More

Madiosn, WI, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The Embassy Suites in Columbia, SC was a great option for a quick turnaround business trip. Everything I needed was at my disposal in a comfortable setting at a reasonable price. Every employee I encountered was friendly and accommodating.

Review collected in partnership with Embassy Suites Hotels

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CAEGS, Manager at Embassy Suites Columbia - Greystone, responded to this review

Thanks for the comments regarding our staff friendliness and professionalism. We appreciate your business and comments. More

Greenville, S. C., United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I stay at Embassy Suites because of the relaxed atmosphere. I know Conner and Jeff along with Jeff's mother who work in the Columbia, S. C. location. I have had my retirement party and my 50th wedding anniversary party at Embassy Suites here in Greenville. I always stay at Embassy when traveling.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
CAEGS, Manager at Embassy Suites Columbia - Greystone, responded to this review

We appreciate the business and comments regarding our staff and hotel. thanks More

Ledgewood, NJ
Top Contributor
84 reviews 84 reviews
45 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My family and I spent a night here recently on our way to another destination. While this hotel is generally acceptable, we've stayed at several Embassy Suites over the years and this isn't one of the best. For a hotel of this size, more than 2 elevators are definitely necessary. We were on one of the upper floors and using... More

Was this review helpful? Yes 1
CAEGS, Manager at Embassy Suites Columbia - Greystone, responded to this review

We appreciate your business and comments. Hotel ca get busy at certain times, which can result is a small delay with getting a elevator, bell cart and even breakfast at times. Occasionally, the number of people out number the situation, which can cause a small delay at times. We apologize for this and always encourage customers, to arrive at the... More

Myrtle Beach, South Carolina
Contributor
20 reviews 20 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I was just at the hotel for a business meeting and have mixed reviews about the property. I will mention the positives first then the negatives. Great location is a huge plus. The hotel is a gorgeous hotel inside. We found out they offer a shuttle to downtown within 5 miles which was nice since we could enjoy drinks at... More

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CAEGS, Manager at Embassy Suites Columbia - Greystone, responded to this review

I would like to thank you for your business and many positivie comments. We appareciate your business and will address the issues that you experienced. Thanks for the comments regarding our gorgeous atrium, free shuttle service, gift shop, 24 hour business center to make free copies, spacious guest rooms, 3 sinks in guest room, comfortable beds, and a great complimentary... More

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Additional Information about Embassy Suites Columbia - Greystone

Address: 200 Stoneridge Drive, Columbia, SC 29210
Phone Number:
Location: United States > South Carolina > Columbia
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Columbia - Greystone 3.5*
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Also Known As:
Embassy Suites Hotel Columbia
Embassy Suites Columbia
Columbia Embassy Suites

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