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All 93 Columbia hotels

Embassy Suites Columbia - Greystone

3.5 of 5 Hotel   |   200 Stoneridge Drive, Columbia, SC 29210
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Ranked #37 of 93 Hotels in Columbia
A recent review
5 of 5 stars reviewed 2 days ago
Garrett F Miramar, United States
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395 reviews from our community

Traveler rating
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    77
    34
    18
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135
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Miramar, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Great hotel, good service, good location. ordered blackend chicken pasta from room service it was great! This is the quietest hotel room I have ever stayed in, staff seems happy, everyone was very nice.

Review collected in partnership with Embassy Suites Hotels

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CAEGS, Manager at Embassy Suites Columbia - Greystone, responded to this review

Thanks for your business and comments. We appreciate you noticing the gret food from the restaurant and the service oriented staff. Thanks More

Columbia, United States
1 review
4 of 5 stars Reviewed 1 week ago

The staff was very pleasant and we enjoyed our stay overall, but upon arrival there was a dead bug in the bathroom. My boyfriend removed it, but it made the experience less than desirable. The furniture in the common area was also a bit dated.

Review collected in partnership with Embassy Suites Hotels

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CAEGS, Manager at Embassy Suites Columbia - Greystone, responded to this review

Thanks for your business and mentioning are great staff. More

Columbia, United States
1 review
5 of 5 stars Reviewed 1 week ago

We stayed at this hotel for a bachelor party and had an absolute blast. The complimentary drinks, the great breakfast and the proximity to everything in Columbia makes this an excellent stay. I understand the room SEEMS pricey, but you have to factor in everything you are getting.

Review collected in partnership with Embassy Suites Hotels

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CAEGS, Manager at Embassy Suites Columbia - Greystone, responded to this review

We are glad that you enjoyed your stay, breakfast, and comp bar. Thanks More

Lancaster, United States
1 review
3 of 5 stars Reviewed 1 week ago

Love the lobby, atrium and shared common areas We experienced problems with the pool and heavy chemicals (which completely discolored my niece's swimsuit and coated her hair). Hotel response was that pool chemicals were fine and nothing to remedy our experience was offered. My niece did not swim again afther the discoloration experience.

Review collected in partnership with Embassy Suites Hotels

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CAEGS, Manager at Embassy Suites Columbia - Greystone, responded to this review

We appreciate your business and will let the professional pool company (Ecolab) take a look at that the settings for the chemicals. We apologize for this and are glad that you enjoyed the remainder of your stay with us. More

United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed at this hotel in September, 2014 for several days. The staff are very friendly and helpful, a pleasant and professional group. We ate at The Terrace, the hotel restaurant, most nights because the food is excellent, fresh and flavorful with some healthy options. The complimentary breakfast is a full buffet, but the eggs do cool down immediately after... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
CAEGS, Manager at Embassy Suites Columbia - Greystone, responded to this review

Thanks for the nice comments regarding the hote and staff. We appreciate your business. More

Warner Robins, Georgia
1 review
5 of 5 stars Reviewed 2 weeks ago

The service was awesome and the staff was very friendly! The hotel is a little older but very well maintained. Coming from a frequent traveler who has seen it all, I would highly recommend this hotel.

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CAEGS, Manager at Embassy Suites Columbia - Greystone, responded to this review

Thanks for complimenting our staff and hotel. We get many positive comments regarding both. More

Atlanta, GA
Top Contributor
91 reviews 91 reviews
17 hotel reviews
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Slightly above average on everything, except that staff deserved 5 stars. Older ES hotel, and won't ever by like a new one. Distant train horns can be heard regularly, but that's all over Columbia. Food from bar was very good. Had a really good Cesar salad and the short ribs with mashed potatoes. Suggestion: Managers Reception definitely needs a popcorn... More

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CAEGS, Manager at Embassy Suites Columbia - Greystone, responded to this review

We appreciate the kind words regarding are staff and thank you for your business. We get many positive comments regarding are restaurant food and staff. Thanks More

Atlanta, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

Would not stay at this hotel again. Was just way too many issues. Expected more of Embassy suites particularly for the price. Room had bugs. Uncomfortable sleep. Lobby looked okay. Will fool you into thinking the room is going to be nice. Carpet looked very worn.

Review collected in partnership with Embassy Suites Hotels

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CAEGS, Manager at Embassy Suites Columbia - Greystone, responded to this review

We appreciate the comments and apologize for the condition of your room. We will take care of these issues today. Thanks again. More

Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Changed room 2 times because of smell inside suite. Ask for deodorant spray but it didn't change. Even room assigned had odor. On Sunday evening, Asked front desk for towels for pool area @ 6:00 p.m. Was told towels were being washed and dryer and would be coming soon. Left pool @ 1100 and towels never appeared. Had a housekeeper... More

Was this review helpful? Yes
CAEGS, Manager at Embassy Suites Columbia - Greystone, responded to this review

We apologize that you didn't enjoy your stay with us this time. We feel terrible about this and will investigate on all of these items. We appreciate your business and will have these issues resolved today. More

Texas
1 review
4 of 5 stars Reviewed 4 weeks ago

We recently stayed two nights at the Greystone-Embassy Suites. The hotel was an older Embassy Suite and some of the furnishings appeared to be a bit older. Overall the hotel was very clean and accomodating. The evening reception was our favorite part as the bartender was very helpful and had great interaction with guests. Could have a better selection of... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
CAEGS, Manager at Embassy Suites Columbia - Greystone, responded to this review

Thanks for the business and comments. We appreciate the kind words regarding hotel cleanliness and the free comp bar each night. Thanks More

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Additional Information about Embassy Suites Columbia - Greystone

Address: 200 Stoneridge Drive, Columbia, SC 29210
Phone Number:
Location: United States > South Carolina > Columbia
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Columbia - Greystone 3.5*
Number of rooms: 214
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Also Known As:
Embassy Suites Hotel Columbia
Embassy Suites Columbia
Columbia Embassy Suites

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