We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Embassy Suites Columbia - Greystone

3.5 of 5 200 Stoneridge Drive, Columbia, SC 29210
Hotel deals
Hotel website
Special Offer
2X HHonors Points
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Embassy Suites Columbia - Greystone
Professional photos View all
Browse nearby
Embassy Suites Columbia - Greystone
Write a Review

458 reviews from our community

Traveler rating
    184
    124
    89
    41
    20
See reviews for
153
59
21
160
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (458)
  • Mar-May only
    (116)
  • Jun-Aug only
    (108)
  • Sep-Nov only
    (100)
  • Dec-Feb only
    (134)
All months
Clayton, North Carolina
Top Contributor
276 reviews 276 reviews
74 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed yesterday NEW

We arrived early on Sunday Moring around 9am, our rood was not ready due to event going on during the weekend. She gave us a room key so we could eat breakfast while we was waiting on our room. She was able to get us into a room around 1130, and gave us a upgrade to a corner room. The... More 

Was this review helpful? Yes
GREENWOOD
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

The staff was great could not have been any better the staff was wonderfully a sweet the room very clean Will stay again the food was great the location was great able to go restaurant in just a short drive could not be any better

Was this review helpful? Yes
Charleston, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

The hotel was nice and the staff upgraded my room for $11 which was sweat. I enjoyed the stay. Thanks for a wonderful travel experience. I have recommended this hotel to my friends for future stays in Columbia.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Greenville
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

The rooms were average. The breakfast is the best part about this place and the open bar in the evenings at 5:30 isn't bad. I did wake up congested after sleeping in the room and so did others that were there for the same meeting. Don't know if there's something in the air triggering allergies but it was weird that... More 

Was this review helpful? Yes
Saint Augustine, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

If you have stayed at an Embassy Suites, you can expect certain things. They are certainly not 5 star hotels and do not claim to be. However, there are certain amenities that are unique to the hotels and keep us coming back when looking for a quality room at a reasonable price. Here is a list of things we have... More 

Was this review helpful? Yes
Bill G, General Manager at Embassy Suites Columbia - Greystone, responded to this review

We appreciate the detailed review you posted about your last stay. Our goal with every guest is to exceed their expectations and it was great to read how our staff served and assisted you. I am proud to post your review and I will recognize the team members that helped you. Tell your son congratulations on his graduation from our... More 

Greer, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff at this hotel seems to truly care about their guests. The hotel is in great shape and very clean and updated. Make sure to use the complimentary managers reception and great breakfast in the morning. The acting GM Bill Groves was in the lobby to greet us and to see us off. Very visible and in touch with... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Bill G, General Manager at Embassy Suites Columbia - Greystone, responded to this review

We are very happy that you enjoyed your last stay with us and took the time to write about it. I read your words at our staff meeting this week and the team was very happy that we could provide you with a great experience. Thanks for mentioning our Breakfast and Evening Reception, they are part of what makes Embassy... More 

2 reviews
3 of 5 stars Reviewed 2 weeks ago

If you love Hilton Properties, you'll notice this particular property is outdated and in need of some remodeling. Embassy is known for quality and this property just seems like it was the original Embassy built.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Bill G, General Manager at Embassy Suites Columbia - Greystone, responded to this review

Thank you for writing a review on Trip Advisor about our Hotel. Our Ownership is constantly upgrading our hotels and we have had some upgrades in 2014. We just had all the hallway carpet replaced and are scheduled to have more upgrades in 2015. We hope you will return and see what we are doing! Thanks, Bill More 

Mountain City, Tennessee, United States
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Kudos to the hotel staff who were very helpful and pleasant; lobby is beautiful and the indoor pool is handy. However, rooms seriously need upgrading, and the air conditioner/heater was not accurate and we could not get the room cool, making for a very unpleasant night's sleep. It was very cold outside but not cold enough to have a HOT... More 

Was this review helpful? Yes
Bill G, General Manager at Embassy Suites Columbia - Greystone, responded to this review

Thank you for taking the time to voice your concerns on TripAdvisor. We are happy our team was helpful to you and you enjoyed our pool. We wish we could have had maintenance fixed your AC unit, it would have made a big difference for you. I am suprised to hear the comments about our breakfast as we get many... More 

Bonaire, Georgia
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed at many Embassy Suites, but this one needs re-modeling. They are quite busy with many different companies staying for meetings and probably stay full. It is hard to update with guests in the way. Our room had a smell to it, probably from the carpet, but it was like dust on the heater. Bathroom needed recaulking. It... More 

Was this review helpful? Yes
Bill G, General Manager at Embassy Suites Columbia - Greystone, responded to this review

Thanks for writing your review about your last stay. Just to let you know, the hotel makes upgrades each year to improve our guest experience. We just replaced all of our Hallway Carpets last month. We are scheduled for additional improvements in 2015. Our team is in the process of recaulking in the rooms also. Sorry your room was not... More 

Columbia, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Accommodations are on the level as a Holiday Inn or Motel 6 . The in house room service was a plus. The response time was timely. The smell of cigarette smoke was bad. The quality of the room was average. Can be compared will motel 6.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Bill G, General Manager at Embassy Suites Columbia - Greystone, responded to this review

Thanks for taking the time to write a review about your last stay with us. I am sorry that you feel we compare to the hotels you listed. We strive to be at a higher level. I am sorry that your room smelled like smoke, I understand how that can ruin a stay. I wish we could have moved you... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Embassy Suites Columbia - Greystone? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Embassy Suites Columbia - Greystone

Address: 200 Stoneridge Drive, Columbia, SC 29210
Phone Number:
Location: United States > South Carolina > Columbia
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Columbia - Greystone 3.5*
Number of rooms: 214
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Cheap Tickets, Orbitz, Hilton Hotels, Despegar.com, Priceline, Hotels.com, Odigeo and Tingo so you can book your Embassy Suites Columbia - Greystone reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Hotel Columbia
Embassy Suites Columbia
Columbia Embassy Suites
Hotel Style:
#23 Business Hotel in Columbia

99 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (72)
Viewed
Room/suite (53)
Viewed
Hotel & grounds (7)
Viewed
Bathroom (2)
Viewed
View from room (3)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All management photos (27)
Viewed
Hotel & grounds (7)
Viewed
Pool/beach area (1)
Viewed
Business center/function rooms (4)
Viewed
Room/suite (9)
Viewed
Dining (4)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay