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All 92 Columbia hotels

Embassy Suites Columbia - Greystone

3.5 of 5 Hotel   |   200 Stoneridge Drive, Columbia, SC 29210
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Ranked #36 of 92 hotels in Columbia
A recent review
3 of 5 stars reviewed 1 week ago
angie2061 SC
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379 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • English first
  • Any
English first
SC
Contributor
16 reviews 16 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

this Embassy Suites has spacious rooms, terrific breakfast buffets, and attentive staff members. The rooms, however, are desperately in need of updating. My room had peeling wallpaper, a rusty tub, and a scratchy blanket for the sofa bed The king sized bed was comfy and it was very nice to have a separate living area. There were three sinks in... More

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CAEGS, Manager at Embassy Suites Columbia - Greystone, responded to this review

First let me thank you for your business and positive comments. You mentioned alot of positive stuff: free business center, free shuttle service within a 5 mile radius of hotel, 3 sinks in suite which is great for getting ready in the morning, terrific breakfast, attentive staff, comfy bed, seperate living area. Thanks for the great comments. More

Cincinnati, USA
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed 1 weekend night. The hotel was very busy. Several Little League teams plus weddings were going on. The lobby area is very nice. Our first room seemed better than our 2nd. We had to leave the 1st room since it smelled like an ash tray. Our 2nd room was a typical Embassy Suites suite. My only complaints are... More

Was this review helpful? Yes 1
CAEGS, Manager at Embassy Suites Columbia - Greystone, responded to this review

We appreciate your comments and business. Thanks for all the kind words regarding our hotel. More

Charlotte, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

The mattress in our room was extremely hard and I could not sleep on it without experiencing pain. We had bugs in the room, when I brought my complaints to the front desk, the manager was very understanding and empathetic and quickly addressed the situation. The breakfast made up for the inconveniences, it was very good. All of the staff... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
CAEGS, Manager at Embassy Suites Columbia - Greystone, responded to this review

First we like to thank you for your business and comments. The mattresses are Serta - Perfect Sleeper and they were put in place June 2013. We get many compliments on them, and apologize that you felt that they were uncomfortable. Appreciate the nice words regarding breakfast. Thanks More

chester springs, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Room was reasonably priced. It was spacious. On the down side it was a bit musty. The complimentary breakfast was excellent. It included a breakfast buffet, or a made to order breakfast. The complimentary evening reception was also very, very good. I am a fitness nut and was happy to find that the fitness facility had gym grade equipment. I... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
CAEGS, Manager at Embassy Suites Columbia - Greystone, responded to this review

We appreciate the business and kind comments. We are priced reasonably, have a great free breakfast and a wonderful gym to work out in. Thanks again. More

Tampa, Florida
Senior Contributor
36 reviews 36 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel was extremely busy but the staff went above and beyond. The hotel is lovely, the manager reception was well done, and breakfast was phenomenal. The proximity to the zoo, for us to attend brew at the zoo was great!

Was this review helpful? Yes
CAEGS, Manager at Embassy Suites Columbia - Greystone, responded to this review

We appreciate your business and comments. we appreciate the comments regarding our great staff, lovely hotel, managers reception and phenomenal breakfast. Thanks. More

Hoover, AL
Contributor
17 reviews 17 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We arrived in the evening to the hotel where they were having 3 family reunions and a class reunion. Even though the front desk was super busy, they were very helpful and nice. He also gave us a room away from the noise which was wonderful. Breakfast was better than any other hotel we have stayed at on our trip... More

Was this review helpful? Yes
CAEGS, Manager at Embassy Suites Columbia - Greystone, responded to this review

Thanks for the great comments and business. We really appreciate both. More

Lancaster, Pennsylvania
Top Contributor
55 reviews 55 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The staff at this hotel goes above and beyond to insure good service. I had an email before my arrival - was welcomed warmly - had a call from the front desk an hour after I checked in - and an email after I left. The hotel is relatively new - and the rooms are very nice. I am a... More

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CAEGS, Manager at Embassy Suites Columbia - Greystone, responded to this review

Thanks for your business and positive comments regarding the service that you received. More

Roanoke, Virginia
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Room smelled very bad upon arrival but since we arrived late there were no other options. Common areas cleanliness not up to Embassy norms. Breakfast average; arrived too late for manager's reception.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
CAEGS, Manager at Embassy Suites Columbia - Greystone, responded to this review

We appreciate your business and apologize for the cleanliness of your room. These comments will help us to improve our operation. Thanks More

Jacksonville, NC, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Wonderful experience all the way around! Great staff, fresh veggies at the manager's reception and great breakfast in the morning. Right across from the zoo, which was great. We have stayed here before and will stay here again.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
CAEGS, Manager at Embassy Suites Columbia - Greystone, responded to this review

We appreciate the business and comments. Thanks for mentioning about our great staff, comp breakfast and comp bar, and yes we are across the street from the Zoo. Thanks again. More

Overland Park, Kansas
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel has it all. The staff is extremely friendly and helpful. The rooms are very nice. They offer a Manager's reception every evening with drinks as well as snacks. They also offer a shuttle from the hotel to any location within a 5 mile radius and all you need to do is call the hotel and they come back... More

Was this review helpful? Yes
CAEGS, Manager at Embassy Suites Columbia - Greystone, responded to this review

Thanks for mentioning that the hotel has it all. Staff extremely friendly, rooms being very nice, free drinks every night, and free shuttle. Thanks for your business and comments. More

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Additional Information about Embassy Suites Columbia - Greystone

Address: 200 Stoneridge Drive, Columbia, SC 29210
Phone Number:
Location: United States > South Carolina > Columbia
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Columbia - Greystone 3.5*
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Also Known As:
Embassy Suites Hotel Columbia
Embassy Suites Columbia
Columbia Embassy Suites

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#28 Business Hotel in Columbia
Hotel Class
Official Description (provided by the hotel)
Beautiful seven story all suite atrium hotel.. Spacious two room suites that have a microwave , coffee maker and refrigerator.Offer complimentary cooked to order buffet as well as a Manager's reception daily. Easy access from interstate 20 and 26, with free and open parking. ... more   less 
Number of rooms
214

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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