Upon arrival, the hotel looked and seemed great. After a traffic jam on the interstate we were happy to arrive, anxious to relax, (this was a pit stop on our way home from the beach) only to find the pool overrun with unattended children. We skipped the pool after hearing other guests complaining of the rowdy children as well. The...
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Thank you for staying with us. I apologize for the impoliteness and the resulting issues you experienced during your stay. I can assure you that the situations you experienced are in no was indicative of the normally high levels of service we attempt to provide all of our guests. We sincerely hope that the next time you are traveling through...
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