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Sheraton Columbia Downtown Hotel

1400 Main Street, Columbia, SC 29201
Hotel amenities
Sheraton Columbia Downtown Hotel
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Ranked #35 of 93 Hotels in Columbia
A recent review
3 of 5 stars Reviewed September 8, 2012
EyesToTheSky A
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404 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Sheraton Columbia Downtown Hotel
See the most recent reviews
Atlanta, Georgia
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed September 14, 2012

Not sure why my experience was so different than the previous positive reviews. I would say that at my check in, Robyn was great. She was very nice and helpful. That was the highlight. If you like to park at another hotel or just ride around hoping to get lucky, this place is for you. The valet (the one) was... More 

Was this review helpful? Yes 1
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed September 8, 2012

This hotel has good intentions, good people, but ultimately cannot deliver because the renovated old office building has too many challenges for a nice hotel. the biggest problem of all is room noise (the rooms are a bit small too, but the noise is the big issue). Although the Club lounge is on the top floor, you do NOT want... More 

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Top Contributor
82 reviews 82 reviews
36 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed August 29, 2012

The Hotel is in a converted historic office building and is very charming. The Club Lounge is a little undersized and the front desk & valet staff could be more knowledgeable about the sorrounding area, but overall very nice. The Hotel is pet friendly and our suite was functional although relatively small. we would definately return

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2 reviews
5 of 5 stars Reviewed August 28, 2012

I had had a poor experience in a previous hotel and had shared this with Gray. He met us at the door and made us feel like VIPS. The hotel is in A great location and this experience confirmed why I am happy to be a starwood member. We were shopping for colleges and if my daughter goes to USC.... More 

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Arizona
Senior Contributor
25 reviews 25 reviews
23 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed August 25, 2012

Great customer service from front desk staff and excellent valet service. Beautiful renaissance style architecture. The hotel is small but quaint. Posh lobby with flowers and starbucks. Both Martini lounge and Roof top bar are very nice. Renovated rooms are comfortable, especially the bed. Flat screen television in bathroom. Maid service was inconsistent but not terribly bad. Great location; in... More 

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boston
2 reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed August 21, 2012

I've stayed at this hotel several times over the past month and a half. Two things stand out about my stays: the exceptional service, and the spotty housekeeping. Everyone in the hotel is super friendly every time I check in, whether it's the girl at Starbucks or the people working breakfast/dinner shifts at the lounge. If I bring up an... More 

Was this review helpful? Yes 1
Baltimore, MD
Top Contributor
77 reviews 77 reviews
19 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed August 19, 2012 via mobile

This hotel was very impressive. The staff was extremely friendly and welcoming, and could not do enough for us. The building itself is an old bank building. Tons of character. The lobby bar is the old bank vault, so you walk into it through the vault door. Very cool! Everything was very clean and comfortable. We will stay here again!

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New York City, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 16, 2012

My family and I were in Columbia SC to move our son into his dorm for freshman year. We stayed at the Sheraton downtown. It is in a great location, central to everything the city has to offer. What made our stay so special was the incredible staff and service. We were given a complimentary room upgrade to a suite,... More 

Was this review helpful? Yes 1
Sheraton M, Manager at Sheraton Columbia Downtown Hotel, responded to this review

Dear Randi12666, Thank you for taking the time to review our property! We are so pleased to hear that not only enjoyed our central location and hotel amenities, but the excellent service provided by our staff as well. We thank you for your recommendation, and look forward to hosting you and your family again soon! Best, Sheraton Columbia Downtown Management... More 

Charlotte, North Carolina
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 11, 2012

Came here for my stay for a jazz festival weekend Aug 11,21012 for the first time. Service and Staff are all five star!!! Room is absolutely beautiful. Free shuttle to Blue Marlin resturant. Loved the Starbucks and the other restuarants on premises. Staff made great recommendations for dining and shopping. Will definitley return!!!

Was this review helpful? Yes 2
Sheraton M, Manager at Sheraton Columbia Downtown Hotel, responded to this review

Dear Marlene C, Thank you for sharing your first time experience with us. We are so glad you enjoyed the your time at our property and we look forward to making your next stay just as enjoyable! Best Regards, Sheraton Columbia Downtown Management Staff More 

Senior Contributor
25 reviews 25 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 10, 2012

This was a charming, cool place. Took the family on a long road trip to Orlando. Made a stop here at the Sheraton. Nice area, great staff, above average rooms, but overall a pretty nice atompshere. Would come again.

Was this review helpful? Yes 1
Sheraton M, Manager at Sheraton Columbia Downtown Hotel, responded to this review

Dear Slrray0524, Thank you for taking a moment to review our property! So glad we could host your family during your brief stop in Columbia. We wish you safe travels and look forward to having you back next time! Best Regards, Sheraton Columbia Downtown Hotel Management Staff More 

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