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All 93 Columbia hotels

Sheraton Columbia Downtown Hotel

3.5 of 5 Hotel   |   1400 Main Street, Columbia, SC 29201
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Sheraton Columbia Downtown Hotel
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Ranked #30 of 93 Hotels in Columbia
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
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377 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Morristown, New Jersey
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 of 5 stars Reviewed 1 week ago NEW

I arrived at about 3:30pm. The valet was nowhere to be seen for about 5 minutes. As I was unpacking my car, the valet asked me my room number...I was going to check in, how would I know this information? I get to the front desk and I have a trainee with very little personality checking me in. He gives... More 

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Top Contributor
102 reviews 102 reviews
39 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The hotel is ok. Rooms were clean and the building is old with original wood floors in the rooms. The hotel is in a very good location, with just a 2 block walk to the capital building and 4 blocks to the Vista area. The staff were all very nice. However, the cable went down at 6pm and did not... More 

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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

More cozy than cramped so that was nice. It was enough space for two. The bathroom was very clean and so was the room. My only complaint would be the bed. Even just going to sit on it or any type of movement caused the bed to make a loud sound, kind of like if you were to shake sheet... More 

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Sheraton_Staff, General Manager at Sheraton Columbia Downtown Hotel, responded to this review

Thank you so much for your time to review your experience at our property. We would like to reach out to you and find out what room you stayed in so that we can resolve the issue with your bed frame. We do strive for excellence and 100% satisfaction at our property, and we do apologize that your needs were... More 

14 reviews 14 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were in Columbia to attend an event downtown and needed a place to stay. Given this was Christmas week, things were a little quiet. Check-in and check-out were quick and efficient. The rooftop bar was still open when we arrived since it was a nice day, but we did not spend much time there because we wanted to head... More 

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Lexington, SC
18 reviews 18 reviews
5 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed New Year's Eve to prevent having to drive home after the festivities. We booked a room on the Club Level - 1507 - which included complimentary hors d'oeuvres and breakfast buffet New Years day. The Club Room on the 16th floor was being renovated so they moved the events to the Posh cafe/lounge on the Mezzanine. Following check-in... More 

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Toronto, Ontario
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed 4 weeks ago

There were three issues, two involving the food. 1. We arrived at about 10:45pm. On check-in, I told the front desk to call up to the kitchen (which closed at 11pm) to tell them we were about to place an order. I told the clerk that my family had driven 1,440 km straight from Toronto and was exhausted an famished.... More 

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Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 21, 2014

My sister and our two kids were in Colombia for a concert. This hotel was very plush, clean, and very beautiful. The ladies that I encountered at the front desk were very nice, approachable, and very welcoming. I had reserved this room online and check in was very quick and very easy. Our room was very accommodating with two very... More 

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Augusta, Georgia
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed December 11, 2014

I made an online reservation and tried to cancel within 5 minutes. I immediately called the Sheraton and they said I selected a non-refundable rate and my money would be forfeited. By the way, a the fully refundable rate was the exact same amount. I explained that I made was accidental and I was trying to fix it. The reservation... More 

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Naples, Florida
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed December 10, 2014 via mobile

unique establishment in bank building.. Service good. Hospitable when I requested a cork screw. Minimal attention to detail. Examples. Ice machine available but no access to soda. Seems there is soda in the small breakfast area, but it's closed with screening across the access. Strange. Room has space for fridge, but see footnote. Available fridge extra cost. What's the point.... More 

Was this review helpful? Yes 1
Sheraton M, Front Office Manager at Sheraton Columbia Downtown Hotel, responded to this review

Shellqueen2014, We are glad that you decided to stay with us at The Sheraton Downtown Hotel, I apologize for the concerns that you had during your stay with us. We unfortunately do not offer drink machines on any of the guest rooms floors due to limited space with being a boutique style hotel in an old historical bank. However, we... More 

Fairfax Station, VA
Top Contributor
57 reviews 57 reviews
26 hotel reviews
46 helpful votes 46 helpful votes
2 of 5 stars Reviewed December 6, 2014

This hotel is in a great location downtown. Hotel is boutiquey and was once a bank. Very unique but hotel could pay a bit more attention to details. Small rooms. Floor boards and mixture of old carpets could use overhaul. Floor board squeak and carpets were dirty. Had not been vacuum especially around night stand. Bathroom and amenities are great.... More 

Was this review helpful? Yes 2
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Additional Information about Sheraton Columbia Downtown Hotel

Address: 1400 Main Street, Columbia, SC 29201
Location: United States > South Carolina > Columbia
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Columbia Downtown Hotel 3.5*
Number of rooms: 135
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Also Known As:
Columbia Sheraton
Hotel Style:
#24 Business Hotel in Columbia

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