Good location, just a short walk to the popular Vista area with restaurants and bars. While the building is obviously older, the hotel has done a nice job of giving it an updated feel but keeping the charm of days gone by, such as the martini bar built in the old bank vault. Our room was cozy with a decent... More

It's really downtown. Just a short walk to the Capitol. The hotel is situated in an old building. The bar is in an old vault. There is also a nice outside bar on the top floor with great views over the city. The room was nicely renovated, but with an original touch, like twe wooden flooring. The room was clean... More

Jacob's friendliness was our first introduction to Columbia; he secured our car and personally retrieved forgotten items on more than one occasion. Sean took over with that infectious smile, and transferred our belongings to our suite carefully and efficiently, while making sure the husband was comfortable after a long day on the road and in depositions. Earl Moorer exceeded his... More

I travel for work and spend a lot of time in Marriott and SPG hotels. I met Cedric Garner on this trip and am very impressed with what he's done to the club lounge. The food is great and the service excellent. Very relaxing and I'll be back.

Using my SPG points, I had booked a hotel room for myself for USC graduation weekend.Things changed and I called on Monday, May 10 to inform them that my husband and teen were joining us. We would need 2 doubles. The woman who answered was pleasant. She said the hotel was booked but they would get a rollaway or blow... More

Columbia does not have a ton of awesome places to be away from home, but I like the Sheraton. The people make this hotel the place to feel at home. I had awesome service with Sharif Miller who made my checkin easy and effortless. He was friendly and very professional. I had a glass of wine at the Club lounge... More

Although we booked a room on the club hall and were accidentally put in another room without the sofa sleeper.... Sharif miller was wonderful and went a step further by getting us an air mattress for our friend without us even asking. So sweet to us! We also were late to the complimentary club breakfast , yet greeted by Ryan... More

She is an asset to both the front desk and the entire Sheraton organization. Look out world, this young femme fatale is going places. Look out world, she'll be head of world wide hospitality before we know it. Robyn - thank you for easing the travails of a road worn ice salesman. Best regards, RWH

I stayed on a club room floor. My room was tiny but had everything I needed (including an empty mini fridge) except glass drinking glasses. (I'm not fond of plastic cups.) I was impressed by just how clean the room was. And Cedric, the Club Room Manager, was fantastic and went out of his way to make the Club Room... More