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Candlewood Suites Columbia-Ft. Jackson

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921 Atlas Road, Columbia, SC 29209
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Candlewood Suites Columbia-Ft. Jackson
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100 Reviews from our TripAdvisor Community

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Columbia, South Carolina
1 review
5 of 5 stars Reviewed 3 days ago NEW

The staff in the hotel were extremely friendly and helpful.They went out of their way to help us with any requests we had. The rooms were clean, and inviting. The beds were very comfortable. I will definitely stay there again!

Helpful?
Thank TravelingM0m82
Stephen O, General Manager at Candlewood Suites Columbia-Ft. Jackson, responded to this review

Dear TravelingM0m82, Thank you for taking your time to review our property. We are excited that you enjoyed your stay. We strive to make every guest feel at home, welcomed, and comfortable. Please let us know if you are ever back in our area and we will have a room awaiting. Regards, Stephen O'Connor -GM More 

Jacksonville Beach, FL
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I just spent 3 1/2 months at Candlewod Suites while on business in Columbia, SC. I cannot say enough good things about the staff and my accommodations! Everyone, from Stephen, the manager, to the three "T"'s, Toneka, Tiara, and Tremenessa, Ashley, Necole (the best housekeeper ever!), Felton, and Nick, the maintence man to beat all maintenance men! The staff is... More 

Helpful?
Thank Sheila-R
Stephen O, General Manager at Candlewood Suites Columbia-Ft. Jackson, responded to this review

Dear Sheila-R, Wow! Thanks for such a positive review. We hate to see you go, but we know your ready to return back home. Our doors will always be unlocked for you. Please keep in touch and we hope to have the pleasure of accommodating you in the future. Best regards, Stephen O'Connor - GM More 

Allendale, South Carolina
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

The staff was very nice my room was very clean the hotel love it especially the lobby area. I will be coming back to candlewood whenever im in columbia thanks they made me feel right at home ;-) i will be telling people about candlewood

Helpful?
Thank Tina W
Stephen O, General Manager at Candlewood Suites Columbia-Ft. Jackson, responded to this review

Dear Tina W, Thank you for taking the time to write a review about our property. Your comments will be shared with our entire team. Just gives us a call when you are back in our neck of the woods and we will have your accommodation waiting for your arrival. Again thank you for your comments and recent stay. Best... More 

Atlanta, GA
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed November 9, 2015

Staying in Columbia extended for work and wanted something with a kitchen. Candlewood fit the bill. This is not a luxury hotel but is not a dump by any means. Clean, friendly and affordable. Full size refrigerator, 2-burner cook top, dishes provided, sink and dishwasher. Cabinet space in kitchen area. Television work/eating space, comfortable bed, recliner bed. Bathroom has great... More 

Helpful?
Thank blkpearl22
Stephen O, General Manager at Candlewood Suites Columbia-Ft. Jackson, responded to this review

Dear blkpearl22, Thank you for writing such a positive review about our property. We are very excited that we have our renovations completed. Your review will be posted for the staff to show that their hard work and dedication is being recognized by our guest. Again thank you for your recent stay and review. Best regards, Stephen O'Connor - GM More 

Level Contributor
114 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed October 14, 2015

I stayed here after being negatively impacted by the flood. I was able to jump ahead of most folks as I arrived early. The hotel did not have running water which was OK given this was out of their control. For an IHG property, I felt the property was overpriced given they did not serve breakfast. Also, the sheets were... More 

Helpful?
Thank Caleb M
Stephen O, General Manager at Candlewood Suites Columbia-Ft. Jackson, responded to this review

Dear Caleb M, Thank you for taking the time to review our property. We hope all is well back at home and that you were not affected too badly by the flooding. We are very proud of how are staff pulled together to help out everyone that was affected by the flood. We do apologize about our breakfast, however breakfast... More 

New Rochelle, New York
Level Contributor
59 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed October 12, 2015

Spent 1 night here and it was a good stay for the night. The property was undergoing a full renovation so it was a slight inconvenience but very understandable. The cupboard and business center were closed as a result of the renovation and in the AM they ran out of coffee so that was a bummer (I love Candlewood's free... More 

Helpful?
Thank travelelingJohn
Stephen O, General Manager at Candlewood Suites Columbia-Ft. Jackson, responded to this review

Dear travelelingJohn, Thank you for taking the time to write a review about our property. We truly listen to our guest responses to know what direction to move in. Please let us know if we can have the pleasure of accommodating you again in the future. Best Regards, Stephen O'Connor - GM More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 7, 2015 via mobile

My husband and our dog travel for my profession. We choose extended stays because there is no fuss with our dog. For this tour assignment we chose the Candlewood Suites. We checked in on Sept 7 and our room was fabulous. We have a suite with a separate bedroom. I can't begin to tell how great that is, especially since... More 

Helpful?
Thank Meesha73
Stephen O, General Manager at Candlewood Suites Columbia-Ft. Jackson, responded to this review

Dear Meesha73, Thank you for taking the time to write such a positive review about our property. The Candlewood Suites strives to make our guest feel at home. We are pleased to hear that we met this goal during your stay. If you, your husband, and little Jacks ever need an accommodation in the future please give us a call.... More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed September 15, 2015

The positives: The staff was helpful. The rooms were clean and well appointed. (Refrigerator and microwave in our room). The room was small but not lacking in anything. The location was convenient. The negatives: We drove around twice looking for the entrance. (There was some repair work being done). There was no breakfast provided, not even a continental breakfast; no... More 

Helpful?
Thank padrercw
Stephen O, General Manager at Candlewood Suites Columbia-Ft. Jackson, responded to this review

Dear padrercw, Thank you for taking the time to express your concerns with our property. Unfortunately the Candlewood Suites brand does not offer a breakfast included with the rate. However, there are special rates that do include Cupboard Bucks. Which allows you to pick out some items from our Cupboard for just a few dollars more on your rate. Again... More 

Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed August 14, 2015

I love the Candlewood Suites all of the amenities, the location and the STAFF. We usually stay for a few days when we're traveling South for vacation. Candlewood offers the convenience of allowing family/friend visit us at the property, we grill a little, have wine outside pool side and/or privately in our room. You have the option of grocery shopping... More 

Helpful?
1 Thank Annette T
Stephen O, General Manager at Candlewood Suites Columbia-Ft. Jackson, responded to this review

Dear Annette T, Wow what a positive review! Thank you for taking the time to let us know how we are doing at the Candlewood Suites Columbia Fort Jackson. Our guest feedback directly correlates with the direction that we take our hotel. We are proud to hear that we are on the right track to becoming Columbia's best! Best regards,... More 

Phenix City, Alabama
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 14, 2015

I was very impressed by the professionalism, courtesy and assistance provided at Candlewood, Columbia, SC. They were always willing to assist with anything I needed. They were polite, knowledgeable and courteous. Something not often found in customer service these days. Thanks to Mr. Connor and all his staff for making my 2 week stay here in Columbia I wonderful experience.

Helpful?
1 Thank gigiscott334
Stephen O, General Manager at Candlewood Suites Columbia-Ft. Jackson, responded to this review

Dear gigiscott334, Thank you for your recent stay and review! We really appreciate when our guest take the time to comment about their room, service, and time spent at the Candlewood Suites Columbia Fort Jackson. If you are ever back in our neck of the woods please feel free to gives us a call. We will be more than happy... More 

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