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Candlewood Suites Columbia-Ft. Jackson

2.0 of 5
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921 Atlas Road, Columbia, SC 29209
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1 room 1 guest
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Candlewood Suites Columbia-Ft. Jackson
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92 Reviews from our TripAdvisor Community

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Traveler rating
    48
    20
    5
    7
    12
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34
9
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32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
  • All months
    (92)
  • Mar-May only
    (32)
  • Jun-Aug only
    (31)
  • Sep-Nov only
    (15)
  • Dec-Feb only
    (14)
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Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I love the Candlewood Suites all of the amenities, the location and the STAFF. We usually stay for a few days when we're traveling South for vacation. Candlewood offers the convenience of allowing family/friend visit us at the property, we grill a little, have wine outside pool side and/or privately in our room. You have the option of grocery shopping... More 

Was this review helpful? Yes
Stephen O, General Manager at Candlewood Suites Columbia-Ft. Jackson, responded to this review

Dear Annette T, Wow what a positive review! Thank you for taking the time to let us know how we are doing at the Candlewood Suites Columbia Fort Jackson. Our guest feedback directly correlates with the direction that we take our hotel. We are proud to hear that we are on the right track to becoming Columbia's best! Best regards,... More 

Phenix City, Alabama
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I was very impressed by the professionalism, courtesy and assistance provided at Candlewood, Columbia, SC. They were always willing to assist with anything I needed. They were polite, knowledgeable and courteous. Something not often found in customer service these days. Thanks to Mr. Connor and all his staff for making my 2 week stay here in Columbia I wonderful experience.

Was this review helpful? Yes 1
Stephen O, General Manager at Candlewood Suites Columbia-Ft. Jackson, responded to this review

Dear gigiscott334, Thank you for your recent stay and review! We really appreciate when our guest take the time to comment about their room, service, and time spent at the Candlewood Suites Columbia Fort Jackson. If you are ever back in our neck of the woods please feel free to gives us a call. We will be more than happy... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The rooms were very clean and fully equipped with not only a microwave but a full size refrigerator and a stovetop! I was very impressed with the whole staff. This was true southern hospitality!!! It doesn't get better than this. If i do come back i definitely know where to stay!

Was this review helpful? Yes 2
Stephen O, General Manager at Candlewood Suites Columbia-Ft. Jackson, responded to this review

Dear Rae W, Thank you for taking the time to write a review about your recent stay at the Candlewood Suites Columbia Fort Jackson. We are pleased to hear that you had a memorable experience at our property. We would also like to congratulate your daughter for graduating the Army's Basic Training! We are very proud to have her in... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

We relocated to South Carolina at the beginning of the month and had NO WHERE to live while waiting for our home to be finished. We ended up at Candlewood Suites and couldn't be happier! The staff is very friendly and helpful, the rooms are great {especially for extended stays- we are going on 3 weeks}, and the location is... More 

Was this review helpful? Yes 1
Stephen O, General Manager at Candlewood Suites Columbia-Ft. Jackson, responded to this review

Dear Christina R, Thank you for your comments regarding the Candlewood Suites Columbia Fort Jackson. We are so pleased to hear that you feel so welcome at our property! We strive to accommodate our guest to the fullest and it always makes us happy to hear this achievement from our guest. Your husband, and little puppy Bear are always welcome... More 

Mallorytown, Canada
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed July 23, 2015

Love candle wood suites for the kitchenette. This spot is busy. They have army graduations and lots of families come in to celebrate. Lots of kids and noise. Pool is very small but kept clean Staff is always working and pleasant. Our room was on the fourth floor and we did not hear a thing. Laundry facilities need to be... More 

Was this review helpful? Yes
Stephen O, General Manager at Candlewood Suites Columbia-Ft. Jackson, responded to this review

Dear Travellinglight111, Thank you for taking the time to write a review about our property. You are right we have a busy little spot here in Columbia SC. We are pleased to hear that even though we were popping during your stay that our staff was able to accommodate you and your family. As the renovation process continues one of... More 

everywhere, USA
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 9, 2015

This hotel outdoes itself! Customer service was great...deposit fee of only $5 other hotels can charge $50-$100 sometimes more. Conveniently located off 77 near many restaurants. The room is a charm.granite countertops, dishwasher, fully stocked dishes, bathroom with high counter, blueray disc player in room, comfortable recliner. They have snacks in the snackbar, games and kitchen alliances such as blender,... More 

Was this review helpful? Yes 1
Stephen O, General Manager at Candlewood Suites Columbia-Ft. Jackson, responded to this review

Dear cocache, Thank you for such a wonderful review! The Candlewood Suites Columbia Fort Jackson strives for complete guest satisfaction. We are pleased to hear we accomplished this goal during your stay. If you are very in the neighborhood again please give us a call and we will be more than happy to accommodate you. Best regards, Stephen O'Connor -... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 7, 2015

Very good service got everything we needed upon arrival! Very pleased with staff , great location for shopping plus it was easier for use to get back on the interstate to come back to home . Will definitely be interested in going back

Was this review helpful? Yes 1
Stephen O, General Manager at Candlewood Suites Columbia-Ft. Jackson, responded to this review

Dear David D, Thank you for your continuing accommodations with the Candlewood Suites Columbia Fort Jackson. We love adding new regulars to our Candlewood Family. Please let us know the next time you are visiting, and we will welcome you back with open doors. Best regards, Stephen O'Connor - GM More 

Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed July 6, 2015

Our stay at the Candlewood Suites near Fort Jackson was excellent. The only disappointment is that some of the other properties don't live up to their high standards. My wife and I stayed here for two week while I went through some training on post. The property is extremely clean and well managed. We received a hearty welcome every time... More 

Was this review helpful? Yes
Stephen O, General Manager at Candlewood Suites Columbia-Ft. Jackson, responded to this review

Dear Mark B, Thank you for recent stay and review. The entire team at the Candlewood Suites is very excited to hear that we set the standard for the brand! We strive for guest satisfaction, your comments will be shared with our team members to ensure them that their hard work is recognized. Please let us know if we can... More 

Lithia, FL
Level Contributor
149 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
4 of 5 stars Reviewed July 5, 2015

The room was outstanding and clean. The bed was comfortable. A couple of complaints: (1) The Wi-Fi was slow, could not stream any video of any length; (2) Several washers in the laundry room were not working The staff was very polite, and the price was good. It is close to several restaurants and I-77.

Was this review helpful? Yes
Stephen O, General Manager at Candlewood Suites Columbia-Ft. Jackson, responded to this review

Dear mathstud, Thank you for taking the time to write a review about your recent experience at the Candlewood Suites Columbia Fort Jackson. We are pleased to hear that your room has exceptional. We do apologize about the washers and dryers. Part of our renovation process is to provide all new laundry amenities to our guest. We would like to... More 

Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed July 4, 2015 via mobile

I have a reservation (July 4,2015) that I did by calling the 877 number I asked if it is possible to pay in cash the reservation personnel said it is ok but I still need to give my credit card # to book the room .I asked and made sure that my card that they won't run my card because... More 

Was this review helpful? Yes
Stephen O, General Manager at Candlewood Suites Columbia-Ft. Jackson, responded to this review

Dear veroncg, Thank you for expressing your concerns about the payment options that are allowed at check in. Please expect out sincerest apologies for the miscommunication during your booking process. To better communicate with our guest we ask that you please contact the hotel directly to verify any and all questions that may pertain to the specifics of the properties'... More 

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