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All 92 Columbia hotels

Hampton Inn Columbia I-20 / Clemson Road

2.5 of 5 Hotel   |   1021 Clemenson Frontage Rd, Columbia, SC 29229
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97%
Ranked #3 of 92 hotels in Columbia
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed February 14, 2013
jmhil
  • Reviews (94)
  • Photos (11)
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94 people have reviewed this hotel

Traveler rating
    74
    18
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    0
    2
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33
5
7
35
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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There are newer reviews for Hampton Inn Columbia I-20 / Clemson Road
See the most recent reviews
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 14, 2013

Clean, comfortable spacious, quiet. Beautiful bathroom. Makeup removal towelette was a nice touch. Excellent oatmeal w/toppings at breakfast. Most helpful front desk personnel. We will be back when we are in the area again!

Was this review helpful? Yes 1
anthony_russell, Manager at Hampton Inn Columbia I-20 / Clemson Road, responded to this review

Wow, we thought your review was great! Not only can I share it with the staff and tell them job well done, but you managed to comment on the room, amenities, and service. As a result I am sure that your fellow travelers will find the review very helpful. I imagine either you travel a lot or that you use... More

Saint Petersburg, Florida, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 11, 2013

Staff was very friendly and this was one of the best Hamptons we have stayed in regards to cleanliness, the breakfast was awesome, the décor was modern, very quiet, beds very comfortable. Can not say enough good things

Was this review helpful? Yes 1
anthony_russell, Manager at Hampton Inn Columbia I-20 / Clemson Road, responded to this review

In your response you stated that "you can not say enough good things", but we feel that you said plenty. Thank you so much for that great review. I am going to print a copy and place it on our "wall of fame" in order to help boost the morale of the staff. We strive very hard to ensure that... More

Hendersonville, North Carolina
Contributor
15 reviews 15 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed December 14, 2012

Whenever I travel to new cities I try to stay in one of two motel chains and Hampton Inn is one of them. This one did not disappoint me. My only complaint was that it was a little hard to find in the dark. Check-in was fast and pleasant. My room was clean, tastefully decorated, and quiet. The breakfast area... More

Was this review helpful? Yes
anthony_russell, Manager at Hampton Inn Columbia I-20 / Clemson Road, responded to this review

Thank you so much for the great review Jeanine. We are glad you enjoyed your time with us and we hope to earn your business in the future. We appreciate that you took the time to share your experience with everyone. Not only do these reviews help other travelers, but we also use them as a learning/training tool at the... More

Taylors
Contributor
14 reviews 14 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 8, 2012

My family stayed at this very clean, nice, fairly new property over the weekend for a soccer tournament. Great location with a lot of newer restaurants and stores nearby. Excellent breakfast and very helpful staff. Would definitely return here if we are in the area. Our team had a great group rate.

Was this review helpful? Yes 1
anthony_russell, Manager at Hampton Inn Columbia I-20 / Clemson Road, responded to this review

Thank you for writing a great review about our property. I'm glad that your team had a great experience with us. We always enjoy having youth sports teams stay at our hotel. I thought your review was well written and I hope that other team leaders will take note so they know we will provide a great lodging experience for... More

Spartanburg, South Carolina
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 13, 2012

I will preface my review by saying that until this stay, we have always stayed at the Staybridge Suites off of Huger Street whenever we have visited our daughter in Columbia, as it was close to the USC campus. She moved over the summer and in our search for a hotel near her new apartment, we came across this Hampton... More

Was this review helpful? Yes
anthony_russell, Manager at Hampton Inn Columbia I-20 / Clemson Road, responded to this review

Thank you for taking the time to write a review on our property. We appreciate the kind words you had regarding the customer service from our staff. I will put a copy of your review on our "wall of fame" as a kudos and motivation for our employees. This is a prime example of how customer service can help overcome... More

Lexington, Kentucky
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed September 12, 2012

We stayed here again on the way to Myrtle Beach and it was as great as the last time. Everything was super clean and the breakfast was hot and great.The staff was super friendly as well. We'll always stay here passing through!

Was this review helpful? Yes 1
anthony_russell, Manager at Hampton Inn Columbia I-20 / Clemson Road, responded to this review

Thanks again for taking the time to review our property. I am glad to see that we are continuing to earn your business. It's always nice to know that you have a great spot to have a quality lodging experience on your way to and from the beach. Although we aren't your ultimate destination we are pleased to be part... More

Douglasville, Georgia, United States
1 review
1 of 5 stars Reviewed September 7, 2012

This was by far the worst stay I have ever experience, beside the clerk that comes on at 11pm, they are rude and very unfriendly! The carpets and curtains need to be clean. There was a smell that was in a lot of the rooms and after the maid cleans the rooms, she sprays air freshener! If you try to... More

Was this review helpful? Yes
anthony_russell, Manager at Hampton Inn Columbia I-20 / Clemson Road, responded to this review

We are sorry we were not able to provide you with a better quality of service. This is not typical of our usual Hamptonality and welcoming staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we are all about Satisfaction Guaranteed and we try hard to make sure... More

Charlotte, North Carolina
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 26, 2012

I was in the area for work and this hotel was a great place to stay. It was updated and modern, clean and comfortable. There are a couple of good restaurants close by, but unfortunatly I was there on a Sunday so many of them were closed. I will stay here again when I am in town.

Was this review helpful? Yes 1
anthony_russell, Manager at Hampton Inn Columbia I-20 / Clemson Road, responded to this review

Thank you for making the time to review our property. Hopefully the next time you stay with us for work it will be during the week when some of the nicer non-chain resteraunts are open, or better yet perhaps next time you will be on vacation and really get to enjoy yourself. Thank you once again for choosing our property... More

Florida
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed July 1, 2012

I highly recommend this hotel for the area. It is close to I-20 and a 10-15 min. drive to Fort Jackson. The staff was very helpful with everything, and the room was quiet and comfortable. I would definitely stay here again.

Was this review helpful? Yes 1
Management response:

Thank you for making the time to give our property a review. Due to our location and reputation we get a lot of guests that stay with us so they can spend time with their loved ones who are graduating at Ft. Jackson. We felt that your review was great. Aside from being complimentary, it was concise yet answered all... More

Concord, North Carolina
Top Contributor
56 reviews 56 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed May 31, 2012

Good location if you are east of downtown Columbia (east of Hwy 77). Beds are comfortable and room is very clean (most important!). Staff was friendly. Don't plan on a nice view or anything special, this is more of "just a good bed" place vs. a tourist destination. Very close to highway, but didn't seem to have highway noise. Room... More

Was this review helpful? Yes 1
anthony_russell, Manager at Hampton Inn Columbia I-20 / Clemson Road, responded to this review

I just wanted to take a moment to say thank you for choosing our property for your lodging needs, and also to thank you for taking the time to write and submit a reveiw of our property. I will print out a copy and place it on our "wall of fame" in the back office. I want to ensure that... More

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Additional Information about Hampton Inn Columbia I-20 / Clemson Road

Address: 1021 Clemenson Frontage Rd, Columbia, SC 29229
Phone Number:
Location: United States > South Carolina > Columbia
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Columbia I-20 / Clemson Road 2.5*
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Also Known As:
Hampton Inn Columbia i-20 / Clemson Road Hotel Columbia
Columbia Hampton Inn

11 photos of this hotel

Management photos: Courtesy of the property manager

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Pool/beach area (1)
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style
#4 Business Hotel in Columbia #7 Family Hotel in Columbia
Hotel Class
Number of rooms
80

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