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Hilton Garden Inn Columbia - Harbison

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434 Columbiana Drive, Columbia, SC 29212
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1 room 1 guest
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Hilton Garden Inn Columbia - Harbison
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557 Reviews from our TripAdvisor Community

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Traveler rating
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    102
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
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2 reviews
5 of 5 stars Reviewed 1 week ago

I have been to this hotel three times for chess tournaments held by the SCCA. What a good choice they have made! If you want a good steak dinner or especially a good breakfast, this is a good place to go. The staff makes you feel welcome. In the room, the pillows are fairly dense and you can also adjust... More 

Review collected in partnership with Hilton Garden Inn

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Joseph S, Front Office Manager at Hilton Garden Inn Columbia - Harbison, responded to this review

Dear Andrzejwskijr, It was a pleasure hosting this tournament for the SC Chess Association as we have in the past. Thank you for taking the time to post such a detailed review of our property and your visit. We are delighted that you enjoyed your stay and look forward to seeing you again in the future. More 

1 review
5 of 5 stars Reviewed 1 week ago

Great stay, great location, excellent value. Friendly staff, easy parking, very up to date hotel. Convenient dining, good breakfast, and the rooms were very comfortable. With they'd get slightly larger pillows, but everything was excellent.

Review collected in partnership with Hilton Garden Inn

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Joseph S, Front Office Manager at Hilton Garden Inn Columbia - Harbison, responded to this review

Dear Stephen D, Thank you for taking the time to post such a positive review of our property. I am happy to see that our amenities and staff met your expectations. While the size of the pillows provided are a brand standard, we'd be happy to provide extras upon request with your next stay! We look forward to seeing you... More 

Columbia, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The Hilton Garden Inn Harbison went above and beyond to accomodate me and exceed my expectations. I need somewhere to stay due to home repairs. I called at 8am to see if they could accomodate an early check in and it was no issue.

Review collected in partnership with Hilton Garden Inn

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Joseph S, Front Office Manager at Hilton Garden Inn Columbia - Harbison, responded to this review

Dear Avia, It was a pleasure taking care of you even if the circumstances of your visit were less than ideal. I am glad we were able to accommodate your needs on such short notice and hope you will come back to visit when you have more time to relax. If you ever have need for a hotel in Columbia,... More 

Christiana, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Very nice hotel except for our room A/C unit which either froze us out or had us sweating. The air vents are aimed directly at the bed so one has cold air blowing on you when it is running. It also seemed to wait until the room temperature had risen 4 or 5 degrees before starting back up.

Review collected in partnership with Hilton Garden Inn

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Joseph S, Front Office Manager at Hilton Garden Inn Columbia - Harbison, responded to this review

Dear Robert, I am sorry to hear that the AC unit in your room was not working prioperly during your stay. We will check your reservation history to determine the room number and ensure that our maintenance team takes a look at the thermostat and fixes any issue. If you ever have a situation during your stay where you are... More 

north charleston, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Everything with my stay was great except for my personal card getting charges instead of the company business card. Everyone was very helpful and pleasant to deal with. Room was very nice and clean. Great stay overall

Review collected in partnership with Hilton Garden Inn

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Joseph S, Front Office Manager at Hilton Garden Inn Columbia - Harbison, responded to this review

Dear Ashton: I sincerely apologize for the mishandling of the billing of your recent stay with us. I apologize for any inconvenience this may have caused and appreciate you bringing it to our attention. I will be reviewing with my staff the importance of recording notes regarding specific billing requests on reservations to ensure that they are not overlooked in... More 

Sarasota
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a typical Garden Inn delivering the quality you would expect . An added advantage is that it is next to two good steakhouses. Breakfast at the hotel was good and cooked to order. The staff were very friendly and efficient.

Review collected in partnership with Hilton Garden Inn

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Joseph S, Front Office Manager at Hilton Garden Inn Columbia - Harbison, responded to this review

Dear OldhandSarasota, It means a lot to us that not only did we live up to your expectations, but that our brand as a whole is held in such high regard by you. We pride ourselves in offering outstanding service and I am glad our efforts are being found successful. If there is anything we can do to be of... More 

Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I'm glad we found this hotel through Trip Advisor. It was rated the best and it is very nice. The lobby was very inviting with a very nice bar open until 11pm. Normally we would have went to the bar but both of us were exhausted. The room we had was a King size suite that had an adjustable bed.... More 

Was this review helpful? Yes
Joseph S, Front Office Manager at Hilton Garden Inn Columbia - Harbison, responded to this review

Dear Edward, Thank you for posting such a positive review of our site here on Tripadvisor, especially after seeing that our online reputation here had such a significant impact on choosing us in the first place! I am delighted that you enjoyed your stay, and hope that on your next trip through you will have more of an opportunity to... More 

Louisville, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Delivered as promised! Clean and comfortable rooms. Courteous staff. Excellent breakfast. Will use Hilton Garden Inn in the future! Stayed one night on the way to Florida and quite pleased with my decision to stay here!

Review collected in partnership with Hilton Garden Inn

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Joseph S, Front Office Manager at Hilton Garden Inn Columbia - Harbison, responded to this review

Dear David G, I am happy to see that we were able to live up to your expectations on your recent visit. We strive to deliver the best in customer service and quality of amenities, and it appears that we succeeded during your stay! We will look forward to seeing you on your next trip through the Columbia area! More 

Charlotte, NC
Level Contributor
40 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a very comfortable quiet hotel with all the amenities that you would ever need- beautiful well-designed lobby, pool and health club, restaurant and snack bar, well-landscaped grounds and walking distance from some nice restaurants. Kudos to front desk employee Brittany for outstanding customer service: she helped me find the perfect room for my needs.

Was this review helpful? Yes
Joseph S, Front Office Manager at Hilton Garden Inn Columbia - Harbison, responded to this review

Dear Levenc, Thank you for taking the time to write such a raving review of our property. While Brittany may be one of our newest team members, she is certainly not wasting any time before learning new ways to take care of our guests! I will be sure to recognize her at our next front office meeting and share your... More 

Columbia, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

This hotel is in a great location for access to local businesses. A great staff made check in easy and they were willing to help with any request or issue. The room was quiet and clean. Breakfast was excellent with cooked to order eggs.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Joseph S, Front Office Manager at Hilton Garden Inn Columbia - Harbison, responded to this review

Dear Jeffrey S, We are delighted that you found our hotel such an enjoyable place to stay! I will pass on your kind remarks to our kitchen and housekeeping staff, whom I am sure will enjoy hearing how much their efforts were appreciated. If there is ever anything we can do to help improve upon your stay, please let us... More 

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