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All 92 Columbia hotels

Holiday Inn Express & Suites Columbia Downtown

3.0 of 5 Hotel   |   501 Taylor Street, Columbia, SC 29201
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Holiday Inn Express & Suites Columbia Downtown
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78%
Ranked #32 of 92 Hotels in Columbia
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
EDRNbeach Monroe, NC
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124 reviews from our community

Traveler rating
    58
    36
    16
    6
    8
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26
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35
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
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English first
Monroe, NC
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We were blessed with "last minute" free tickets to the Gamecocks football game and decided to spend the night in Columbia, rather than make the 2.5 hr drive back home after the game. I had no idea how hard it would be to find a hotel room at a decent deal. We purchased a room here based on the pricing,... More

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Orlando, Florida
Top Contributor
72 reviews 72 reviews
29 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

My Hus band and I were so tired driving back from Seattle - Chicago to our home in Florida so this one was our last stop to get home- as soon we strep in we we're greet by Hakeem-front desk associate- he and the other fronts desk staff were very friendly and helpful. Immediate process our request, providing and excellent... More

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Bluffton, South Carolina
Top Contributor
71 reviews 71 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 1 week ago

This is, well, typical Holiday Inn Express. They don't raise their rates as much as most for a football game. Not bad, no complaints, but nothing notable.the breakfast is slowly stocked. There are typical foods. The rooms and beds are comfortable . We had no problems with noise or road noise.

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baltimore, md
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Booked a king rather than 2 queens (which we needed). Hotel completely full before check-in. Front desk person Anneice offered to call guests who had arrived to see if they actually needed the larger room or could swap. She was successful and switched rooms for us. I've stayed at a lot of (some 5 star) hotels and have never rec'd... More

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Olathe, Kansas
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Fresh baked cookies and a Happy Hour with beer, wine and snacks were ready for us as we checked in. Staff was pleasant and helpful. We were given maps and suggestions for dining. Bed was comfortable and room was clean.Thanks!

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Greenville SC
Top Contributor
75 reviews 75 reviews
6 hotel reviews
47 helpful votes 47 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Jacuzzi did not work. Window leaked from rain. We called and reported it but at 1am but I did not raise a stink. I ask the Manager to reduce the room cost to a normal room but she refused. She said I should have called again and changed rooms. At 1am? This is the first time a HIE has let... More

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Rockville, Maryland
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

I made a reservation in April for a 2 night stay in September. My husband and I were planning on staying at the Holiday Inn Express when we came to town for parents weekend at University of SC. For medical reasons that are out of our control, we had to withdraw our son from the university. When I called to... More

Was this review helpful? Yes 1
Hiex C, General Manager at Holiday Inn Express & Suites Columbia Downtown, responded to this review

Hi Jenman, I apologize that I could not give you the resolution you were hoping for but unfortunately the dates you booked are a special event weekend, which requires all reservations to have a nonrefundable deposit. These restrictions are clearly stated on our website & over the phone at the time of booking, and they are strictly nonrefundable, which is... More

Hannibal, Missouri, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had no complaints except for the traffic noise in our room. Staff was nice but dismissive when we complained about the noise in our room. The beds were very comfortable and firm. The room was great and nicely decorated. If it were not for the noise interrupting our sleep with the morning traffic, we would highly recommend this hotel.

Was this review helpful? Yes 2
Greater Cincinnati
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I called the IHG main number on my rewards card and received a rate for what I thought I would pay for the 3 nights booked. After arriving at the hotel, arriving in SC for a family emergency and no sleep for 36 hours, when I checked in I thought I was signing for the rules of the hotel and... More

Was this review helpful? Yes 1
Hiex C, General Manager at Holiday Inn Express & Suites Columbia Downtown, responded to this review

Hi again Sue! The "pro-rate' that you mention was the average rate for the original 3 nights of your stay, which you agreed to at the time of booking and again at check in when the front desk staff reviewed the total amount that would be due for your stay. When you extended your stay from 3 nights to 4,... More

Baltimore, Maryland
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here 2 nights for USC move-in because the hotel had the best rates & location through Southwest travel points. You can walk to the Vista & easily access Harbison for shopping from here. As mentioned in another review, the locks can be tricky. We had to move rooms because of the temperamental lock, and unfortunately, the new room... More

Was this review helpful? Yes 1
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Additional Information about Holiday Inn Express & Suites Columbia Downtown

Address: 501 Taylor Street, Columbia, SC 29201
Phone Number:
Location: United States > South Carolina > Columbia
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express & Suites Columbia Downtown 3*
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Also Known As:
Holiday Inn Express And Suites Columbia Downtown
Holiday Inn Express & Suites Columbia Downtown Hotel Columbia
Comfort Suites Columbia
Columbia Comfort Suites

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