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Country Inn & Suites Columbia

2.5 of 5 220 E Exchange Blvd, Columbia, SC 29209
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Country Inn & Suites Columbia
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Country Inn & Suites Columbia
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136 reviews from our community

Traveler rating
    31
    51
    30
    16
    8
See reviews for
64
25
13
19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Richmond, Virginia
Top Contributor
72 reviews 72 reviews
21 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 1 week ago

We were most impressed with the service we received at the front desk. Due to illness of an employee, Mark was at the desk when we checked in and each time we went in and out of the building. He gave us brochures of interesting places to visit in the area and information on restaurants. He was by far the... More 

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Anderson, South Carolina
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very nice hotel & in a good location for VA Hospital, or Fort Jackson Army Base. @0 minutes from SC Capital building, Downtown Columbia. Price was Fair. I just needed to sleep there, because I had an appointment early in the morning. It was a very quiet hotel. Provided breakfast in the morning, very good. Had indoor pool and hot... More 

Review collected in partnership with Country Inns & Suites By Carlson

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Shinnston, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel is clean. The staff very friendly and helpful. Breakfast was good,food could have been a little warmer. Traveling to Fl stopped here for the night. Would stay here again. We had a late arrival time, I called ahead and made sure that wouldn't be a problem and it wasn't. Since we got in so late we did not... More 

Review collected in partnership with Country Inns & Suites By Carlson

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Hickory, North Carolina
Contributor
11 reviews 11 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Contrary to some other recent reviews, we had a great stay on our way back to NC. The hotel is tucked away among other large hotels, but close to I-70. The building is not impressive from the outside, and, yes, it is showing its age a bit. However, new carpet was being installed when we arrived. The room was large,... More 

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Southeast
1 review
2 of 5 stars Reviewed 2 weeks ago

The toilet was dirty, the floor had not been vacuumed, the dust was thick behind the TV, but clearly visible. The privacy curtain gaped open and light shone in the window all night. UGH. This was my 5th or 6th stay at this hotel this year, and was probably my last. It was a convenient place to stay because my... More 

Review collected in partnership with Country Inns & Suites By Carlson

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GuestServicesMember, Guest Relations Manager at Country Inn & Suites Columbia, responded to this review

Greetings tulips52, Thank you very much for taking the time to review our property. We truly value the opinions of our customers and we apologize that we did not meet your expectations.Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival. Providing our guests... More 

Winston-Salem, United States
2 reviews
2 of 5 stars Reviewed 3 weeks ago

This hotel is not a corporate hotel, but is privately owned and operated. The rooms are a bit tired and need some upkeep. As others had commented on Trip Advisor, there is an issue with housekeeping leaving hairs from previous guests. This location does not reflect the quality of other Country Inns & Suites where I have stayed at in... More 

Review collected in partnership with Country Inns & Suites By Carlson

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GuestServicesMember, Guest Relations Manager at Country Inn & Suites Columbia, responded to this review

Dear Douglas W C, Thank you for taking the time to share your valuable review. It is only through feedback like yours that we are able to maintain and indeed, where needed, improve upon our services that we provide to our valued guests. The experiences you described are not characteristic of the level of cleanliness and service we strive to... More 

Pinellas Park, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

The bed linen had light stains on them, and the bath tub stains were so bad that we went out and bought cleaners and scrub the tub. Made a big difference. Service was nice and friendly and the breakfast was great, but need to do a better job with the cleaning.

Review collected in partnership with Country Inns & Suites By Carlson

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Oxon Hill, Maryland, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I had a King Suite and my sister had a joining double. The hotel is beautiful with all the amenities you want, but has poor customer service. The woman working the night shift has poor attitude. so much so that we went to another hotel the next day

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United States
1 review
2 of 5 stars Reviewed 3 weeks ago

The fitted sheet and pillow had hair on it and the duvet cover had what looked like dried blood stains on it. After removing the bed coverings, we found hair under the fitted sheet as well. Customer service by one of the front desk employees was deplorable. Rather than speaking with us face to face, she yelled at us across... More 

Was this review helpful? Yes
GuestServicesMember, Guest Relations Manager at Country Inn & Suites Columbia, responded to this review

Thank you for taking the time to share your valuable review. We truly value the opinions of our guests and we apologize that we did not meet your expectations. The experiences you described are not characteristic of the level of service our staff strive to provide, and we apologize your stay was unsatisfactory. Your feedback was shared with our team,... More 

Charlotte, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

The pool looked great. Friendly helpful service. They let us check in a little early with our kids. Multiple choices for breakfast. The king bed was great, the pull out was fine for the kids in the other room, walking around was tight, when the couch was turned into bed. It was nice to get five people in a one... More 

Review collected in partnership with Country Inns & Suites By Carlson

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Additional Information about Country Inn & Suites Columbia

Address: 220 E Exchange Blvd, Columbia, SC 29209
Phone Number:
Location: United States > South Carolina > Columbia
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites Columbia 2.5*
Number of rooms: 77
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Also Known As:
Country Inn & Suites Columbia Hotel Columbia
Country Inn And Suites Columbia
Country Inn Columbia
Columbia Country Inn

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