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Comfort Inn

#19 of 95 Hotels in Columbia
Certificate of Excellence
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911 Bush River Road, Columbia, SC 29210 (Formerly Days Inn)
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Comfort Inn
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510 Reviews from our TripAdvisor Community

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SoCal
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Everyone, manager and front desk and housekeeping and engineering, were helpful and friendly. Absolutely everyone asks what else they can do to make your stay better. The breakfast stays full until the minute it's over. Nothing is empty 5 or 10 minutes before the breakfast hours are done. We tend to be picky about mattresses because we have a specialty... More 

Helpful?
Thank SWeigold
Faysal K, General Manager at Comfort Inn, responded to this review

Dear SWeigold SC "Fantastic economy hotel" Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of... More 

Boston, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Location is excellent, room and food were very good. Would definitely stay here again! Staff were friendly and even forwarded an item to me that I had left behind. Had chosen a non smoking room and it was clean and quiet.

Helpful?
Thank 487Joan_M
Faysal K, General Manager at Comfort Inn, responded to this review

Dear 487Joan_M Boston, MS "Great place to stay" Thank you for sharing your experience of our hotel on Tripadvisor.com. I personally like to thank you for your choosing Comfort Inn. It is serving guests like you make our jobs worthwhile. You will always have a home away from home when staying with us. Exceeding all your expectations is what we... More 

Sydney, Australia
1 review
4 of 5 stars Reviewed 4 weeks ago

The staff were excellent. The room was clean and tidy. The bed was exceptionally comfortable. The wi-fi was great. The breakfast was tasty. I only stayed one night in Columbia, but I'm pleased that I stayed here. Highly recommended.

Helpful?
Thank Joanne C
Faysal K, General Manager at Comfort Inn, responded to this review

Joanne C Sydney, Australia "Good service, good room" Thank you for staying with us, at the Comfort Inn Columbia, SC. The staff and management of the hotel enjoy pleasing our guests and exceeding their expectations. Thank you for pointing out our convenient location. We are thankful for your recommendations and hope to see you soon.. Faysal, GM More 

New York City, New York
1 review
5 of 5 stars Reviewed 4 weeks ago

I stayed here as part of a group and the staff here was so welcoming and friendly. They went above and beyond to make us feel comfortable and at home, and the special treatment will always be remembered throughout the cast. The rooms are quite spacious and the beds comfortable. For two nights it was a perfect spot to stay.... More 

Helpful?
Thank tofer4236
Faysal K, General Manager at Comfort Inn, responded to this review

tofer4236 New York City, NY Thank you for your kind comments, I am so glad to hear that you enjoyed your stay with us. I do apologize about not having any juice for you to enjoy. We have fixed the machine and will have cold juice waiting on you upon your return. It is important to us to provide our... More 

Augusta
Level Contributor
27 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

The Comfort Inn has a friendly, efficient staff. The rooms are very clean, quiet and comfortable. Best wifi signal ever. The breakfast was above average motel fare. It's located about 5 minutes from the Riverbank Zoo.

Helpful?
1 Thank KingofSC
Faysal K, General Manager at Comfort Inn, responded to this review

KingofSC Augusta, GA "Ten Minutes from Downtown" Thank you for sharing your comments for Comfort inn Columbia on Tripadvisor.com. I am glad that we had a chance to serve you during your stay in Columbia. Our highest priority is to provide you with a guest experience that sets the standards for all other hotels. We are conveniently located near I-26... More 

Lebanon, Pennsylvania
1 review
1 of 5 stars Reviewed January 7, 2016 via mobile

I stayed 1 night at the Comfort Inn at 911 Bush River Road and thought the place was dirty from the beginning. I stayed in room 211 and realized the next day I had been eaten up by bed bugs. I had bites all over my hands and upper torso. Unfortunately they did not all appear until I had left... More 

Helpful?
Thank vincepa1
Faysal K, General Manager at Comfort Inn, responded to this review

Dear vincepa1 Lebanon, PA Thank you for taking the time to share your comments about your recent stay. I must say that I regret that your experience with us was not satisfactory, follow-up with our guest is something that I prioritize on every step, I have already reached out to our pest control company who have treated the room already,... More 

Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed January 6, 2016

I stayed here last year and this year ,both times for 7 days. Unfortunately what you settle for for one or two days is not the same as a week.The longer you stay the more flaws that you see.It is an older hotel,in need of modernizing.The lobby is fine,but you don't stay in the lobby.This year I think that the... More 

Helpful?
Thank 660cynthiaj
Faysal K, General Manager at Comfort Inn, responded to this review

Thank you for staying with us while you were here in Columbia, SC. We realize that you could have chosen any other hotel but you chose us. For that we are grateful! We value and respect your observations of our hotel and I have shared your comments with management and be rest-assured these area will be corrected. Again, I thank... More 

Canton, Georgia
1 review
5 of 5 stars Reviewed December 30, 2015

I travel weekly with work and often to Columbia SC. I make a point of only staying at this hotel in Columbia. The service, cleanliness, and hospitality is tremendous and all my interactions with their staff has been very positive. Rooms are always clean and comfortable, coffee is always hot in the lobby and breakfast is real. I highly recommend.

Helpful?
Thank Matt C
Faysal K, General Manager at Comfort Inn, responded to this review

Dear Matt Canton, GA Thank you for your recent comments about your stay at Comfort Inn. Our staff is pleased to see that you enjoyed your stay with us. Our hotel is centrally located to everything you need in Columbia within minutes of shopping, restaurants, night life and an easy drive to the downtown area, Lake Murray, Fort Jackson and... More 

Doylestown, Pennsylvania
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed December 24, 2015 via mobile

A one night stop over on the way to Florida. Booked on the way via Booking.com website. The booking had not come through when we arrived but the staff were very helpful and friendly and booked us in straight away. The rooms were clean and comfortable. I didn't eat breakfast but my family did and they all agreed it was... More 

Helpful?
Thank Daniel W
Faysal K, General Manager at Comfort Inn, responded to this review

Dear Daniel W Doylestown, PA "Quick stop on way to Florida " We are so happy that you decided to stay with us during your visit to Columbia, SC. It appears that you approved of not only our hotel but also the service that we rendered. Please come back again soon! More 

2 reviews
4 of 5 stars Reviewed December 23, 2015 via mobile

Nice to enough hotel for a quick stopover while traveling. Clean room, nice staff, clean layout lobby and pet friendly. The breakfast is very generic though. Wish there were more options in the hotel vending. Or at least some good late night food options closer to the hotel.

Helpful?
Thank Tanya P
Faysal K, General Manager at Comfort Inn, responded to this review

Dear Tanya P We know that you have all the other options. So, Thank you for your choosing Comfort Inn and taking the time to share your valuable feedback. I’m so happy to hear that you found our staff to be friendly and helpful specialty Valerie, & that your experience was comfortable and up to your expectations. Thank you again... More 

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