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911 Bush River Road, Columbia, SC 29210 (Formerly Days Inn)
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Hotel amenities
Comfort Inn
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89%
Ranked #13 of 92 hotels in Columbia
14 traveler photos
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317 reviews from our community

Traveler rating
    200
    75
    21
    13
    8
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Families
89
 
Couples
65
 
Solo
44
 
Business
96
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Liberty, SC
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 14, 2013

I frequently stay here for business. The staff are very friendly and treat me like family. I feel safe here and if I have any needs or problems, they always help me. The rooms are always clean and comfortable. I would recommend this Comfort Inn to anyone. Try it and see.

Was this review helpful? Yes 1

Review collected in partnership with this hotel

NCI-AGM, Director of Sales at Comfort Inn, responded to this review
May 15, 2013

Dear Myra W, We are always delighted to see you when you arrive. We value you and the business you bring to the area and Comfort Inn Columbia. Thank you for your continued loyalty to us and the Choice Hotels International brand. Thank you for your kind words and we will have your room waiting for you when you arrive... More

Pennsylvania
Top Contributor
61 reviews 61 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 12, 2013

Overnight there one night for business. Staff is very friendly and helpful. Shuttle service to the airport and breakfast. Got upgraded to a suite - which is always nice. It was above the entrance, so some of the noise from the lobby trickled in.

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NCI-AGM, Director of Sales at Comfort Inn, responded to this review
May 14, 2013

Dear PAdives, First let me say thank you for choosing Comfort Inn Columbia for your recent business trip to the area. I am delighted you were able to take advantage of our complimentary shuttle services to and from the airport. I am pleased our staff accommodated you and upgraded you to one of our King suites we had available upon... More

oceanbreeze88
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 9, 2013 via mobile

I stayed at this location several occasion during Carolina Gamecocks football games as well as the baseball home games they had over the weekend and through year round and never had any issues. I've booked at this location based on customer views that had recommended me staying here and i'm shocked to see bad reviews that people are writing on... More

Was this review helpful? Yes 1
NCI-AGM, Director of Sales at Comfort Inn, responded to this review
May 14, 2013

Dear oceanbreeze88, We are pleased you are happy with our hotel and keep coming back during Gamecock football and baseball seasons to stay with us. Thank you for sharing your experience with us and our future guests. Like you mentioned, we do offer a variety of hot and cold items on our breakfast buffet, all of which is complimentary to... More

Cantonment, FL
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed May 3, 2013

We were part of a group who had prepaid for luggage assistance. We got NO assistance and all of us, being seniors, had to drag our own luggage to our rooms. The room was not clean and had a bad odor and breakfast left a lot to be desired. Also, when we arrived, employees were to have our keys ready... More

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NCI-AGM, Director of Sales at Comfort Inn, responded to this review
May 6, 2013

Dear trees6, We appreciate your feedback regarding your experience. We work to the best of our ability with the information we are given to help make all our guests, especially our travel groups have the best accommodations possible. We apologize for the inconveniences while visiting our hotel. We strive for excellence and sorry to hear we failed to meet your... More

Thomasville, North Carolina, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 3, 2013

I travel with my job and the Comfort Inn in Columbia is my hotel of choice when I am in Columbia, SC. The staff, especially Vijay are always so pleasant! Nice clean rooms and a great hot breakfast bar!

Was this review helpful? Yes 1
NCI-AGM, Director of Sales at Comfort Inn, responded to this review
May 6, 2013

Dear Lorrie G, Thank you for your continued loyalty to our hotel while traveling to Columbia on business. We are hard at work to make sure all our guests always feel welcomed when they return. I will be sure to share your comments with Vijay and the rest of the staff. Again, thank you for letting us know how we... More

Greenville, South Carolina
Contributor
15 reviews 15 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 30, 2013

I travel 4 nights a week, 50 weeks a year. When I am in Columbia, SC I stay at the Comfort Inn on Bush River Road. The rooms are always exceptionally clean and everything is in working order. The breakfast food is fresh, well prepared and well presented. The rooms are quiet and the beds are comfortable. The price is... More

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NCI-AGM, Director of Sales at Comfort Inn, responded to this review
May 1, 2013

Dear glass54258, We thank you for taking the time to express your comments about our hotel and professionalism you expect to receive from the staff when staying at the Comfort Inn Columbia. As you can see, we take an immense amount of pride with ensuring all our guests, new and reoccurring, are well taken care of every time they visit... More

1 review
5 of 5 stars Reviewed April 29, 2013 via mobile

We stayed here on our way back to Michigan with our grandchildren and had a delightful experience. The staff at the hotel were very friendly and attentive. The rooms were clean and the breakfast was free, which is nice since it had waffles eggs and sausage. I would recommend anyone to visit here.

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NCI-AGM, Director of Sales at Comfort Inn, responded to this review
April 30, 2013

Dear Mamamia_2002, We appreciate you sharing your pleasant recent experience with our staff and future customers of Comfort Inn. We value all our guests and make every necessary accommodation to ensure all our guests have a memorable time during their visit. We are pleased you enjoyed our hot breakfast buffet, which consists of biscuits, sausage gravy, scrambled eggs, make-your-own waffles,... More

charlotte
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed April 28, 2013

Poorly insulated hotel: you can hear the highway, people in the hall way, showers in other rooms; At midnight I was awoken because I could hear people walking and dropping things ABOVE me, the floor creaked so much that I requested a room change. Desk help was courteous and helpful. I did not get a room(s) with upgraded linen but... More

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NCI-AGM, Director of Sales at Comfort Inn, responded to this review
April 29, 2013

Dear morbegno Thank you for expressing your comments regarding your recent stay with us. Please accept our apologies for any inconvenience you encountered. It is our goal to provide the highest level of customer service. We rely on our guests to let us know when we have fallen short. Comments such as yours permit us to target areas of concern... More

Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 27, 2013

Overall not a bad place to stay, room was ready when we arrived, clean and with what appeared to be newly upgraded bedding. On the down side the room seemed very small and was quite crowded with the furniture and the work desk was sub par. Breakfast was average. On the plus side it was quite close to the Riverbank... More

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NCI-AGM, Director of Sales at Comfort Inn, responded to this review
April 29, 2013

Dear Herd72, We appreciate your choosing Comfort Inn Columbia for your lodging needs while visiting the Columbia area. Thank you for your kind words regarding our staff and room cleanliness. We work hard to provide a warm and inviting atmosphere for all our guests to enjoy. In the future you can check out our website at choicehotels.com or call the... More

Grand Blanc, Michigan
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 22, 2013

On our trip from Florida to visit our Daughter in North Carolina, this was a good place to rest after a hard days drive. We used a hotel discount magazine that we picked up at the welcome center. The check in went very smooth. We were pleased with the room. The room was very clean and comfortable. After getting a... More

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NCI-AGM, Director of Sales at Comfort Inn, responded to this review
April 29, 2013

Dear michbird, Thank you for your recent review on our hotel. We appreciate you taking the time to inform us of your experience while visiting Comfort Inn. We apologize some of the items on the breakfast bar were not hot. In the future please let us know so we can ensure that we are serving the hottest, freshest product available.... More

 
 
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Hotel Summarization (Beta)

What travelers say

  • Very clean(23)
  • Friendly and helpful(11)
  • CUSTOMER SERVICE(7)
  • Hot breakfast(5)
  • Desk clerk(5)
  • Great Place(5)
  • Eggs sausage(5)
  • Will definitely stay(5)
  • Next time(4)
  • Would highly recommend(3)

Additional Information about Comfort Inn

Address: 911 Bush River Road, Columbia, SC 29210 (Formerly Days Inn)
Phone Number:
Region: United States > South Carolina > Columbia
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotels in Columbia
#12 Family Hotels in Columbia
Price Range: $
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The Comfort Inn of Columbia is located just off I-26 at exit 108A with easy access to I-20, I-126 and I-77. Minutes from downtown Columbia and the Columbia Metropolitan Airport. This pet-friendly hotel is brimming with many excellent amenities including a free Comfort Sunshine breakfast featuring hot Belgian waffles, free wireless Internet access, free USA Today, 24-hour coffee and tea service, airport shuttle, exercise room, seasonal outdoor pool, business center and banquet/meeting space. ... more   less 
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Also Known As:
Comfort Hotel
Comfort Hotel Columbia
Comfort Inn Columbia
Columbia Comfort Inn
Columbia Days Inn
Days Inn Columbia

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Comfort Inn
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