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Holiday Inn Express Columbia I-26 at Harbison Boulevard

#28 of 95 Hotels in Columbia
Certificate of Excellence
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211 Lanneau Court, Columbia, SC 29212
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Holiday Inn Express Columbia I-26 at Harbison Boulevard
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149 Reviews from our TripAdvisor Community

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Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I only stayed one night for a business trip to Columbia, SC. I had problems with my blinds in my room. The desk clerk working that night went above and beyond to help me that night! I couldn't close the blinds, he fixed them for me and I had a good night! The room was clean and nice . The... More 

Helpful?
Thank Debbie K
DexterTurner, Guest Relations Manager at Holiday Inn Express Columbia I-26 at Harbison Boulevard, responded to this review

Thank you for your review. We appreciate your kind words about our hotel and Brenton. We are delighted that he fixed the problem with your blinds and that you had a great stay. Thank you for your feedback and we look forward to seeing you again soon. The management staff - Holiday Inn Express and Suites Columbia/Harbison More 

South Carolina
Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Staff, accommodations, etc very nice. I do have to recommend anyone staying here should ask for a parking lot-side room. Ours was on the back side, which had what I'm certain were security lights. However, they were so bright our room appeared as if it were lit up for the London Blitz. When we tried to close the curtains -... More 

Helpful?
Thank 24Traveler
DexterTurner, Guest Relations Manager at Holiday Inn Express Columbia I-26 at Harbison Boulevard, responded to this review

Thank you for your review. We appreciate the kind words about our friendly staff and first rate rooms. We apologize about the bright light coming into your room hindering your sleep. Thanks again for all of your time and feedback. We are always searching for ways to improve the overall experience for hotel guests. We look forward to seeing you... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed November 19, 2015 via mobile

When I first arrived in my room I was overwhelmed by the smell of bleach. I guess that's a semi good thing to say that the room was clean but it was clearly overdone. The carpet was a little damp I'm assuming from the morning cleaning. The bathroom was small and the tub had some rust. Could use a little... More 

Helpful?
Thank Latarsha L
Danielle K, Guest Relations Manager at Holiday Inn Express Columbia I-26 at Harbison Boulevard, responded to this review

Thank you for your review! Our goal is to provide an excellent experience from check in to check out, so we are disappointed to learn that you were not completely satisfied with your stay. We resurfaced our tubs in the guest bathrooms just last month, so we appreciate you sharing these concerns with our team. We will make necessary changes... More 

Level Contributor
101 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed October 26, 2015 via mobile

Great value! Nice furnishings! Great location with shopping and restaurants close by...Breakfast was good scrambled eggs, sausage, biscuits and gravy...over all a good value the only improvement would be softer mattresses!

Helpful?
Thank Barnett19777
Danielle K, Guest Relations Manager at Holiday Inn Express Columbia I-26 at Harbison Boulevard, responded to this review

Thank you for your review! We are always eager to hear what guests enjoyed most about their stay and how we can improve. We truly appreciate the compliments about our great value, convenient location and complimentary hot breakfast buffet. We are grateful for your business and hope to see you again soon! Sincerely, Holiday Inn Express Harbison Management Team More 

Irmo, South Carolina
1 review
4 of 5 stars Reviewed October 24, 2015

On 10/21 iI came back to my room at 9:30-10:00 AM for a few minutes before leaving again. Housekeeping was already on the floor. It appears that the cleaning had started in room 407 because the trash cans were emptied and beds were made, but one pillow did not have a case on it and was laying on the luggage... More 

Helpful?
Thank Mbrookx
Danielle K, Guest Relations Manager at Holiday Inn Express Columbia I-26 at Harbison Boulevard, responded to this review

Thank you for taking the time to share your experience with our team. We are truly sorry for the inconvenience that you encountered on this particular visit. Thank you for reaching out to our team immediately so that we could address the situation right away. Chrishena is a valued member of our team and we look forward to sharing your... More 

Level Contributor
56 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed October 6, 2015

We stopped here in June on our way to a vacation in the mountains of North Carolina. We were initially given a room that was being remodeled, without the front desk knowing what was happening. We opened the door, an aluminum ladder was set up, plastic was covering the beds and furniture, there was fresh paint on the walls, and... More 

Helpful?
Thank James C
Danielle K, Guest Relations Manager at Holiday Inn Express Columbia I-26 at Harbison Boulevard, responded to this review

Thank you for your review! We apologize for the miscommunication that occurred at check in and would like to thank you for being so patient while our team worked hard to find a new room. While our guest beds were chosen to meet the high brand standards set by Holiday Inn Express, we understand that bed type is a very... More 

Doylestown, Pennsylvania
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed September 30, 2015

My husband and I normally stay at Hampton Inns whenever we travel to Columbia to see our daughter at USC but because we waited too long to make our arrangements for Parent's Weekend we were forced to find another hotel. I will cut to the chase and make this short and sweet. Awoke on our second morning to find a... More 

Helpful?
Thank jill f
Danielle K, Guest Relations Manager at Holiday Inn Express Columbia I-26 at Harbison Boulevard, responded to this review

Thank you for your review. We appreciate the kind words about our helpful team. However, our goal is to provide an excellent experience from check in to check out, so we are disappointed to learn that you were not completely satisfied with your stay. We appreciate you bringing this concern to our attention while you were in town so that... More 

Jacksonville, Florida
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed September 23, 2015 via mobile

I didn't have any expectations really...this is just another bland, generic side of the interstate hotels you stay at because you recognize the name. But it's petty bad. The room was musty/damp, the furnishings were old and worn, and there were all kinds of unusual noises all night long (unusual even for a strange hotel you're not familiar with...like an... More 

Helpful?
Thank shel_317
Danielle K, Guest Relations Manager at Holiday Inn Express Columbia I-26 at Harbison Boulevard, responded to this review

Thank you for your review. Our team works hard to provide clean, comfortable accommodations and excellent service to each and every hotel guest. Therefore, we are extremely disappointed to learn about the inconveniences that you experienced on this particular visit. We have sent you a private message in hopes that you will share your room number with us so that... More 

columbia
Level Contributor
29 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed September 16, 2015 via mobile

I found my experience to be not good. I travel with a team of 11 guys and there experience was similar to mine. All of the rooms were damp and smelled like hampers full of dirty laundry if you were lucky. If you didn't get that smell you had one that smelled like a kitty litter box. Rooms are way... More 

Helpful?
Thank superflytnt1
Danielle K, Guest Relations Manager at Holiday Inn Express Columbia I-26 at Harbison Boulevard, responded to this review

Thank you for your review. Our goal is to provide comfortable accommodations for each and every hotel guest, so we are disappointed to learn that you and your group were not completely satisfied with your stay. Our General Manager reviewed these concerns with our team to ensure that necessary action is taken immediately. We appreciate your time as it is... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 15, 2015

We ended up staying at this hotel because one of our bikes was broke down. Felicia and Brandon were super nice and they did everything that they could to help us, even allowed a late check out which gave us the time to get in touch with a harley shop. I would go back if we are ever in the... More 

Helpful?
Thank Kimmy H
Danielle K, Guest Relations Manager at Holiday Inn Express Columbia I-26 at Harbison Boulevard, responded to this review

Thank you for your review! Felicia and Brandon are valued members of our team and we really look forward to sharing this feedback with them! We are so glad that we could provide comfortable accommodations while you waited for bike repairs. We appreciate your time and hope to see you again in the future! Sincerely, Holiday Inn Express Harbison Management... More 

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