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Holiday Inn Express I-20 at Clemson Road

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1011 Clemson Frontage Road, Columbia, SC 29223
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Holiday Inn Express I-20 at Clemson Road
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Holiday Inn Express I-20 at Clemson Road
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58 reviews from our community

Traveler rating
    26
    17
    8
    4
    3
See reviews for
16
5
7
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
  • All months
    (58)
  • Mar-May only
    (15)
  • Jun-Aug only
    (13)
  • Sep-Nov only
    (20)
  • Dec-Feb only
    (10)
All months
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed there 1-14 March on military orders and I was treated very well. The hotel was very clean. The free breakfast in the morning was good. The best thing was the staff was amazing! Three employees that really stuck out to me as having top notch customer service and going the extra mile was Bernard, Chris and Tony. Pam... More 

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New York City, New York
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

If you are looking for a hotel for a Basic Training graduation @ Fort Jackson.. Look no further. This hotel is approximately 10 minutes from Gate 4 (entrance used during family day & graduation day). Front desk Staff was very professional and polite, even at midnight. Hotel is clean. Breakfast was amazing, especially their pancake maker. Debrah, the breakfast attendant... More 

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Edinburgh, Scotland, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 26, 2015

I booked this place as we had points due to my husband staying at other brands in the Intercontinental hotel group. I was on my way to NC and booked this hotel as a convenient place to stay on the way. I am so glad I did! The room was very clean and the staff were amazing! They are such... More 

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Orlando, Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed February 18, 2015

Normally I write my reviews when I get home but I felt compelled to write on my second day as the service must be recognized immediately. My son was graduating from Basic Training so we started looking for lodging and this hotel although was not among the top ten we decided to give it a try as the last several... More 

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Leesburg, Virginia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 26, 2014

I have stayed at many Holiday Inns over the years. This hotel was clean, quiet, comfortable, safe and convenient. The breakfast was good and what we have come to expect. However, the staff here was exceptional. My wife and I checked in on the evening of 23 December for a three-night stay. When Bernard checked me into the hotel it... More 

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Alex M, Front Office Manager at Holiday Inn Express I-20 at Clemson Road, responded to this review

WOW! Thank you so much! This review made our day! We are so thrilled you enjoyed your stay with us and all the kind words! We will show Bernard this so he can see how nice these words are! We hope that you do chose to stay with us again in the future! Thank you again, and Happy New Year! More 

Maryville, Tennessee
Senior Contributor
48 reviews 48 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 9, 2014

Great service and clean rooms. Very close to all things north of the city. This location is popular for business travelers, so book early. The staff at the front desk were helpful and made certain I received the best rate for my trip.

Was this review helpful? Yes
Alex M, Manager at Holiday Inn Express I-20 at Clemson Road, responded to this review

Thank you so much for the kind words! We are thrilled that you enjoyed your stay at our hotel! Thank you and come again! Happy Holidays! More 

Springfield, Missouri
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 14, 2014

Slightly older hotel and a bit worn. Room was clean and bed was good. Breakfast was typical - nothing special but they did have it up early which was nice. Workout equipment was meh. A couple of old treadmills and a recumbent bike that did not work well. Staff was mixed. Young woman at check in was ok but was... More 

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Myrtle Beach, South Carolina
Top Contributor
101 reviews 101 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed November 2, 2014

Was in Columbia for a business meeting. Arrived in town prior to check in time but as I was passing by property I took a chance they could accommodate an early check in. Tony, the receptionist was extremely accommodating. The room was excellent. The breakfast was standard breakfast fare but was very well prepared and presented, Highly recommend

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1 review
5 of 5 stars Reviewed October 21, 2014

This is the most amazing Holiday Inn that I've stayed at! The people that work there are all amazing and all very helpful, especially Alex. He was able to answer all of my questions and was very professional. My room was very clean and as soon as you walk in it had that home like essences. Really nice place, very... More 

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Alex M, Manager at Holiday Inn Express I-20 at Clemson Road, responded to this review

Thank you so much! I appreciate the kind words about your stay and myself! These comments made us smile! We hope that if you are ever in the area you will come stay with us again! We loved having you just as much as you loved being here! Thank you again! More 

Montgomery, Alabama
Top Contributor
63 reviews 63 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed August 5, 2014

We were here to visit friend in the area. So we checked in, showered and met them for dinner. The front attendant was very nice, room clean and ready for us to get a good nights rest. We will be back again. They do have a full breakfast but we were meeting friends at an IHOP.

Was this review helpful? Yes 1
JC L, Manager at Holiday Inn Express I-20 at Clemson Road, responded to this review

Thank you so much for the excellent review. We hope to see you again soon. Next time try our breakfast. We are sure you will enjoy it. More 

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