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Holiday Inn Express I-20 at Clemson Road

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1011 Clemson Frontage Road, Columbia, SC 29223
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1 room 1 guest
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Holiday Inn Express I-20 at Clemson Road
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69 Reviews from our TripAdvisor Community

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Traveler rating
    33
    19
    10
    4
    3
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21
7
7
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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    (17)
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Pittsburgh, Pennsylvania
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

This was an overnight stay only while traveling. I've stayed at better Holiday Inn's than this. There was no hand towel holder so towel just sat on sink. The shower curtain would not close correctly as the curtain just hung in the middle and both ends were open. There was a water bottle left in our refrigerator, that house keeping... More 

Was this review helpful? Yes
Alex M, Front Office Manager at Holiday Inn Express I-20 at Clemson Road, responded to this review

We apologize for your recent stay with us. We have made sure these corrections to our rooms have been made in regards to the shower. Thank you for bringing this matter to our attention. We hope you come back and see us! Thank you so much. More 

Cedar Hill, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed at this location for 13 days for a business trip. It was the best. Excellent staff. Excellent housekeeping. Excellent breakfast attendant. Small business center (one computer w/printer). Fast & Free Wi-Fi. Close to the interstate, shopping and dining.

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Alex M, Front Office Manager at Holiday Inn Express I-20 at Clemson Road, responded to this review

Thank you so much for the nice things you have said about us. We hope to see you again soon! More 

Wiesbaden, Germany
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago

If you are traveling to Columbia or Fort Jackson I highly recommend this hotel. The two customer service gentlemen, Tony and Bernard are consummate professionals; both went above and beyond to ensure we were taken care of. I have traveled frequently both in the US and international, and I have never experience such courteous and professional customer service while staying... More 

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Alex M, Front Office Manager at Holiday Inn Express I-20 at Clemson Road, responded to this review

Thank you for mentioning our front desk staff! We will be sure to let Bernard and Tony know the amazing things you had to say about them. We hope to see you again soon! More 

Athens, Ohio
Level Contributor
72 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed July 19, 2015

Normally we stay at Hampton Inn and are usually happy with our visit. Last year we did stay at the Hampton next door to this Holiday Inn. I was going to do the same this year, but the woman I talked to about a reservation was not friendly, also the price was higher and they don't have a tub/shower combo,... More 

Was this review helpful? Yes 1
Alex M, Front Office Manager at Holiday Inn Express I-20 at Clemson Road, responded to this review

Thank you for choosing to stay with us! We always strive to be the best of the best. We are thrilled we exceeded your expectations. We hope you will continue to stay with us every time you are in the area. Thank you. More 

Atlanta, Georgia
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed July 9, 2015

My husband and I needed a place to stay on our long trek to Myrtle Beach, and this was the best stop! The gentleman who greeted us, Bernard (I have a feeling that is totally wrong, but I hope not!), was so incredibly sweet! The room was HUGE! Everything was clean and quiet. BUT if you are a light sleeper... More 

Was this review helpful? Yes 1
Venice, Florida, United States
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 3, 2015

This was a great stay. The staff was great the room was clean and in good shape(new). The morning staff was awesome, the the gentleman working in the the breakfast area when above and beyond, he was friendly and helpful. He made the stay great. I am sorry that I don't remember his name(date stayed was 6/28/15-6/29/15.) I hope this... More 

Was this review helpful? Yes 1
Memphis, Tennessee
Level Contributor
106 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed June 27, 2015

Being a Hilton Honors Gold member, I first opted to stay next door at the Hampton Inn. That experience was a disaster (see review). Since I needed to remain in the area, I decided to try this hotel and was glad I did. Rooms were clean and staff was very friendly. It was so nice to see the art of... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express I-20 at Clemson Road, responded to this review

Dear LoveFunTravels, Thank you so much for sharing your experience from your recent stay with us. We are glad to know that you appreciated the service provided by our staff. We hope you had a great time exploring the restaurants around the area. Actually your suggestion is very good regarding the posting of delivery options, we'll keep that noted. Thanks... More 

Smithtown, New York
Level Contributor
83 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed June 12, 2015

Stayed here when picking up a motorcycle at thunder tower Harley which is right down the road. Room was,clean, bathroom immaculate. Included breakfast was good. Staff at this hotel was exceptional. They were friendly and courteous and really put the needs of the guest first. I was traveling with a pickup and trailer and my only complaint was that the... More 

Was this review helpful? Yes 1
Hilton Head, South Carolina
Level Contributor
96 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed May 26, 2015

The room was nice and clean, including the bathroom. The staff were kind. The breakfast was as expected. I would definitely stay again. It is very convenient to lots of restaurants, expressway, and attractions.

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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 26, 2015 via mobile

We read reviews on nearly a dozen places in the area and this property seemed good. We were very pleasantly surprised at the room size and quality. The girl who checked us was very accomdating when we requested adjoining rpoms and upgraded us to suites when they were the only adjoining rooms available. Breakfast was ample and the daytime staff... More 

Was this review helpful? Yes 1
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