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Hilton Garden Inn Columbia / Northeast

Certificate of Excellence
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8910 Farrow Road, Columbia, SC 29203
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Hilton Garden Inn Columbia / Northeast
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Hilton Garden Inn Columbia / Northeast
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387 reviews from our community

Traveler rating
    294
    62
    22
    7
    2
See reviews for
117
88
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116
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (387)
  • Mar-May only
    (111)
  • Jun-Aug only
    (98)
  • Sep-Nov only
    (90)
  • Dec-Feb only
    (88)
All months
Top Contributor
61 reviews 61 reviews
16 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I came to this Hilton Harden Inn for a work meeting. I am an avid Hilton Honors member and this hotel did not disappoint. The rooms and grounds were exceptionally clean. The staff were all very nice and helpful. The meeting rooms were big and equipped well for our needs. The beds are adjustable based on comfort. The only complaint... More 

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Pittsburgh, Pennsylvania
1 review
5 of 5 stars Reviewed 3 days ago NEW

My husband & I decided to get out of the cold in Pa. & head to sunny Florida for a month. In picking out a hotel to stay overnight in the Hilton Garden Inn South Carolina Northeast has a very informative website. Pictures of the hotel & rooms are just as nice in person as they are on the web.... More 

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Murrells Inlet, United States
1 review
3 of 5 stars Reviewed 3 days ago NEW

Hotel was clean, staff was nice. Rooms are noisy and beds suck!!! everything else was fine but don't think I would stay there again unless I didn't plan on sleeping! Maybe if they purchased new beds and insulated the doors so you didn't hear the hallway noise all night.

Review collected in partnership with Hilton Garden Inn

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Spartanburg, South Carolina
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

What a wonderful clean, safe place to stay. We had a fabulous weekend. The entire staff at this location was always polite and very helpful, customer service is excellent at this location. The Hotel was very clean and the food was very good. We will be back again on our next visit to Columbia. The staff really made us feel... More 

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GuestRelationsMngrSS, Guest Relations Manager at Hilton Garden Inn Columbia / Northeast, responded to this review

Dear Sabrina, Thank you for reviewing our Hilton Garden Inn Columbia, SC (Northeast). It is great to hear that you felt safe and that the staff made you feel like you were at home while staying with us. The entire team here is dedicated to providing our guests with outstanding service. Thank you for choosing to stay at our hotel... More 

Durham,NC
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Have stayed numerous times. Not many changes except the help. A clean and well kept facility. Easy reservations and check-in. Restaurant very good. Has indoor pool and internet. Rooms standard with variety.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
GuestRelationsMngrSS, Guest Relations Manager at Hilton Garden Inn Columbia / Northeast, responded to this review

Dear Stephen, Thank you for reviewing your recent stay at our Hilton Garden Inn Columbia, SC Hotel (Northeast), and thank you for being our guest once again. I am glad you were happy with the cleanliness and overall condition of our facility. It’s great to hear that you enjoyed our on-site restaurant, the Garden Grille & Bar. We appreciate you... More 

Coweta
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

On our recent vacation we stayed at the Hilton Garden Inn, Columbia/Northeast. It is always pleasant when you walk in after a long drive and the staff greets you with a smile and seems interested in your trip. Lilly was very nice and seemed happy to help with our needs. This is a trait with Hilton Garden Inn, and we... More 

Was this review helpful? Yes 1
GuestRelationsMngrSS, Guest Relations Manager at Hilton Garden Inn Columbia / Northeast, responded to this review

Dear Lou Anne, Thank you for reviewing our Hilton Garden Inn Columbia, SC Hotel (Northeast). I hope you had a great vacation! That you for recognizing our staff’s excellent service and friendly attitude. I’ll make sure Lily knows how much you appreciated her help. It’s great to hear that you liked our clean accommodations. Thank you for choosing to stay... More 

Bel Air, Maryland
Reviewer
5 reviews 5 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very nice hotel. Clean and the staff was friendly. The only downside was the train coming at 4:30 am in the morning. breakfast was not too bad but they ran out of most fruit and no one seem to restock. Overall I would stay here again.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
GuestRelationsMngrSS, Guest Relations Manager at Hilton Garden Inn Columbia / Northeast, responded to this review

Dear Nicoletteta, Thank you for the detailed review of our Hampton Inn & Suites Atlanta Galleria Hotel. It’s great to hear that you enjoyed our spacious, comfortable accommodations and complimentary Hampton on the House hot breakfast. We really appreciate your recommendation and look forward to welcoming you back the next time you need a hotel near the Cobb Galleria. Best... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I've been staying on and off at the HGI for about two years now. Typically, with that amount of stays one would experience some visits that aren't as good as others. Thankfully, this has never been the case at the HGI. The bar is always a good spot to unwind after a long day. Stephanie and Tesha always provide great... More 

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GuestRelationsMngrSS, Guest Relations Manager at Hilton Garden Inn Columbia / Northeast, responded to this review

Dear Valued Guest, Thank you for taking the time to tell us about your recent stay at our Hilton Garden Inn Columbia, SC Hotel (Northeast). We are thrilled to hear that we have been able to exceed your expectations and provide you with a pleasant stay. I’ll make sure Tesha and Stephanie know how much you appreciate their customer service.... More 

Montreal, Canada
2 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We travel to Florida every March and always plan a night at this Garden Inn on our way to Florida, and for one night on on the way back home to Canada. Because of the service that we have received at this location, we try as much as possible to stay at other Garden Inn's along our route. All the... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
GuestRelationsMngrSS, Guest Relations Manager at Hilton Garden Inn Columbia / Northeast, responded to this review

Dear Jim, Thank you for reviewing our Hilton Garden Inn Columbia, SC Hotel (Northeast) and for choosing to stay with us once again. We really appreciate your continued patronage. It is our pleasure to provide our guests with excellent service and accommodations. Thank you for making us a stop on your trip to Florida. We look forward to your next... More 

Dallas, Texas, United States
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 weeks ago

My family rented a suite for the Ft. Jackson graduation/ family day. We stayed 3 nights. I must say I preferred this hotel to some that were supposed to be more luxurious. The beds are AMAZING! You can adjust the firmness with a dial on the mattress. The room was clean and when it wasn't there was a maid daily... More 

Was this review helpful? Yes
GuestRelationsMngrSS, Guest Relations Manager at Hilton Garden Inn Columbia / Northeast, responded to this review

Dear Holman, Thank you for taking the time to review your recent stay at our Hilton Garden Inn Columbia SC Hotel (Northeast). I hope you had a great time at the graduation ceremony. It is our pleasure to serve the family members of the men and women at Ft. Jackson. I’m glad you enjoyed our indoor pool and Garden Sleep... More 

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