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Hilton Garden Inn Columbia / Northeast

3.0 of 5 8910 Farrow Road, Columbia, SC 29203
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Certificate of Excellence 2014
Hilton Garden Inn Columbia / Northeast
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Hilton Garden Inn Columbia / Northeast
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367 reviews from our community

Traveler rating
    283
    57
    20
    5
    2
See reviews for
111
83
21
110
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
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English first
  • All months
    (367)
  • Mar-May only
    (94)
  • Jun-Aug only
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Winchester, Virginia
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars NEW

Stopped on a trip home. Check in was very efficient, quick and pleasant. The same individual who helped with reservations (Jerry) was responsible for checking us in. The entire process was under 4 minutes. Our room was very clean and quiet. We decided to have dinner in the hotel, which proved to be a good idea because of the weather.... More 

Was this review helpful? Yes
GuestRelationsMngrSS, Guest Relations Manager at Hilton Garden Inn Columbia / Northeast, responded to this review

Dear Chuck, Thank you for the pleasant review of our Hilton Garden Inn Columbia SC Hotel (Northeast). I am glad that you had great experiences with our friendly, helpful staff. It is our pleasure to provide our guests with the best stay possible from the moment you walk in the door. I’ll make sure to tell Stephanie and Jerry you... More 

cedar rapids, United States
1 review
3 of 5 stars Reviewed 5 days ago NEW

The room had an odor that grew on you after a while. The breakfast buffet was set up behind a counter. You have to place an order and wait for your meal. Maybe this is an effort to save food. I was actually served too much and ended up throwing away food each morning.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
GuestRelationsMngrSS, Guest Relations Manager at Hilton Garden Inn Columbia / Northeast, responded to this review

Dear Henry, Thank you for reviewing your recent stay at our Hilton Garden Inn Columbia SC Hotel (Northeast). We appreciate your comments and will use them to better serve our guests in the future. Would you please reach out to me at GuestRelations@HotelEvolution.net to discuss the details of your stay? We strive for better than OK and I would like... More 

Charleston, United States
1 review
5 of 5 stars Reviewed 1 week ago

I was introduced to the honors system in Orlando, Florida 2014 for a residency stay. I have used the system 3-4 times since then for business and leisure. I highly recommend the Hilton Honors Program to frequent travelers. It's a great home away from home experience.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
GuestRelationsMngrSS, Guest Relations Manager at Hilton Garden Inn Columbia / Northeast, responded to this review

Dear Arianne, Thank you for taking the time to review your stay at our Hilton Garden Inn Columbia SC Hotel (Northeast) and for being a loyal Hilton HHonors member. It pleases me to know that you had a great home away from home experience while staying with us. We look forward to welcoming you back the next time you need... More 

Top Contributor
102 reviews 102 reviews
21 hotel reviews
124 helpful votes 124 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for 2 nights while on a business trip. The hotel is clean and the rooms are well-kept. The personnel are friendly and efficient. My only complaint relates to the lobby design. There is no real way to keep the cold air out of the lobby. When sitting in the lobby dining room, you need a blanket to... More 

Was this review helpful? Yes 1
GuestRelationsMngrSS, Guest Relations Manager at Hilton Garden Inn Columbia / Northeast, responded to this review

Dear Valued Guest, Thank you for the outstanding review of our Hilton Garden Inn Columbia Hotel (Northeast). I am happy to hear that you had a pleasant stay with us while you were in town for business. I am glad that you liked your room and that you felt well taken care of by our friendly staff. I apologize for... More 

Petersaurach, Germany
1 review
4 of 5 stars Reviewed 1 week ago

Nice clean room.I would stay again if I was in the area. Good indoor pool and hot tub. The dinner and bar were fair. No problems checking in or out. The place was easy to find, in a good area with access to stores and restaurants by car.

Was this review helpful? Yes 2
GuestRelationsMngrSS, Guest Relations Manager at Hilton Garden Inn Columbia / Northeast, responded to this review

Dear Valued Guest, Thank you for taking the time to review our Hilton Garden Inn Columbia Hotel (Northeast). I am pleased that you had such a great time while staying with us. The hot tub is such a nice indulgence during the cold winter nights. We appreciate your comments and look forward to welcoming you back the next time you... More 

Utica, New York
Top Contributor
51 reviews 51 reviews
20 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent one night at the Hilton Garden Inn on a stopover on the way to Florida. The front desk staff was friendly, welcoming and above all competent. I checked in ahead of time using the Hilton app on my phone and the front desk clerk had everything ready as soon as I walked in the door. He also provided... More 

Was this review helpful? Yes
GuestRelationsMngrSS, Guest Relations Manager at Hilton Garden Inn Columbia / Northeast, responded to this review

Dear Valued Guest, Thank you for the great review of our Hilton Garden Inn Columbia Hotel (Northeast). I hope you had fun in Florida! I am pleased to hear that your digital check in went smoothly and that our friendly front desk staff anticipated every need. Thank you for choosing to stay with us. We look forward to welcoming you... More 

Athens, Georgia
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel was recommended by our Volleyball association. They had many younger people in the hotel but the staff was extremely responsive to all of the requests and took great care of our group. It was very clean, the breakfast was great and the kids really enjoyed the indoor pool. I would highly recommend this property.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
GuestRelationsMngrSS, Guest Relations Manager at Hilton Garden Inn Columbia / Northeast, responded to this review

Dear Tiffany, Thank you for your recent review of our Hilton Garden Inn Columbia SC Hotel (Northeast). Thank you for the recommendation! I’m happy to hear that you were well taken care of during you stay and that your kids enjoyed our indoor pool. We are thankful that your volleyball association brought you to us and look forward to welcoming... More 

Myrtle Beach, SC, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I don't think it possible to find a friendlier staff at any other hotel in Columbia. They will go to great lengths to make your stay enjoyable. This is my go-to place when in Columbia SC--for both personal and business trips. Clean, comfortable, quiet, very reasonably priced, has all the amenities and an exceptional staff--what else is there?

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
GuestRelationsMngrSS, Guest Relations Manager at Hilton Garden Inn Columbia / Northeast, responded to this review

Dear Celeste, Thank you for reviewing our Hilton Garden Inn Columbia, SC Hotel (Northeast). We are happy that you enjoyed your stay with us and our friendly staff. We work hard to ensure that our guests are having the best possible experience while on our property. We are honored to be your go-to place in Columbia, South Carolina, and we... More 

palm coast
Contributor
13 reviews 13 reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed overnight on our way to the North Carolina ski resorts from Florida. We arrived lated. Hotel receptionist was not warm, but welcomed us. Small assortment of cookies available for guests at front desk. The hotel had beautiful decor with fire place in lobby. Rooms were clean with small refrigerator and coffee maker in room. Beds were comfortable. Shower... More 

Was this review helpful? Yes
GuestRelationsMngrSS, Guest Relations Manager at Hilton Garden Inn Columbia / Northeast, responded to this review

Dear Glazegator, Thank you for reviewing our Hilton Garden Inn Columbia, SC Hotel (Northeast). I am glad to hear that your overall stay with us was nice and that you slept comfortably. I am concerned that you were not greeted with a warm welcome to our property. We work hard with our staff to ensure that each guest has a... More 

Bloomington, Minnesota
Contributor
15 reviews 15 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was a great hotel , other than the train that comes through at 1am and again at 4am. If you are a light sleeper this will wake you up. The staff was very friendly, especially Stephany at the bar. The room did smell a little musty when we walked in, but we got used to it. The pillows are... More 

Was this review helpful? Yes
GuestRelationsMngrSS, Guest Relations Manager at Hilton Garden Inn Columbia / Northeast, responded to this review

Dear Terri, Thank you for reviewing our Hilton Garden Inn Columbia, SC Hotel (Northeast). I am delighted that you enjoyed your stay with us at our great hotel. I apologize about the noise from the train and the other issues that you described; that is not the type of experience we want our guests to have. I will speak to... More 

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Additional Information about Hilton Garden Inn Columbia / Northeast

Address: 8910 Farrow Road, Columbia, SC 29203
Phone Number:
Location: United States > South Carolina > Columbia
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Columbia / Northeast 3*
Number of rooms: 110
Reservation Options:
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Hotel Style:
#2 Business Hotel in Columbia
#4 Romantic Hotel in Columbia
#6 Best Value Hotel in Columbia
#8 Family Hotel in Columbia

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