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SpringHill Suites Columbia Downtown

#16 of 93 Hotels in Columbia
Certificate of Excellence
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511 Lady Street, Columbia, SC 29201
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SpringHill Suites Columbia Downtown
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SpringHill Suites Columbia Downtown
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207 reviews from our community

Traveler rating
    113
    67
    16
    5
    6
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68
31
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59
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
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Myrtle Beach, South Carolina
1 review
5 of 5 stars Reviewed 3 days ago NEW

The young lady at the front desk, Daja Bonnett was a real joy just to talk to. She was very helpful and she was happy and pleasant to deal with. BJ who was putting out the breakfast was also a pleasure to deal with. She was very engaging and friendly.

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Stockport, United Kingdom
Top Contributor
96 reviews 96 reviews
35 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Best hotel we have stayed in this holiday, been in 6 previous ones. The Suite was excellent, roomy, immaculate, everything you needed, staff extremely friendly and helpful, gave us great advice where to eat, would highly recommend.

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Senior Reviewer
7 reviews 7 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My children and I stayed here for 2 nights and we were very pleased. Everything was very clean, very modern, and very comfortable. The beds were very comfortable and the feather pillows were a nice bonus. Breakfast was nice and served until 10 so we even got to sleep in a bit. Thank you for our wonderful stay.

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SpringHillColaSC, Front Office Manager at SpringHill Suites Columbia Downtown, responded to this review

Dear Pinkmagnolia1241, We are happy to hear you enjoyed your stay so much! Thank you for taking the time to let us know of your experience. We hope your kids made use of our indoor pool and maybe even some of the local attractions within walking distance. We look forward to seeing you and your family again soon. Sincerely, Thomas... More 

Franklin, North Carolina
1 review
5 of 5 stars Reviewed 3 weeks ago

My family and I visited Columbia for the weekend and visited the Riverbanks Zoo. I called this hotel to find out more information about what was offered. The staff member was very polite and willing to assist. When we arrived, the staff welcomed us before check in and were very polite and able to accomadate our needs. I was very... More 

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SpringHillColaSC, Front Office Manager at SpringHill Suites Columbia Downtown, responded to this review

Dear Solarothan, Thanks for taking your time to leave us a review! It is always great to hear when our guests have such a great stay. More importantly, we are happy to know you felt like family during your stay. We strive to make sure that you feel just like you are at your own home. It's even better when... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed April 17, 2015 via mobile

We love to visit this area around this time due to weather! I Love this hotel and breakfast was awesome! We were close to attractions and the interstate... plus the staff were great and friendly. Wi-Fi was Good as well! Our beds were comfortable!

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SpringHillColaSC, Front Office Manager at SpringHill Suites Columbia Downtown, responded to this review

Dear Natasha C, Thank you for taking the time to leave us such a great review. We're thrilled to know you thoroughly enjoyed your stay, including our complimentary hot breakfast buffet. I hope you enjoyed some of the local attractions such as the Zoo or Museum while you were here. We look forward to providing you with excellent service again... More 

Bucks County, PA
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed April 15, 2015

I reserved a room in January for two nights in April. After driving 7 1/2 hours from Philadelphia to Columbia, I tried to check into this hotel but they told me my reservation had been cancelled because the expiration date on my card had since expired. I never received an email from SpringHill to alert me of this situation. However,... More 

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SpringHillColaSC, General Manager at SpringHill Suites Columbia Downtown, responded to this review

Aross27, I’m sorry we were not able to hold your reservation for you. This particular week was during a very high demand as it was Masters in Augusta. Booking a reservation during this time periods usually entails different cancellation policies. This was a 14 day cancel period with a full payment required after that. Unfortunately your card expired between the... More 

Indianapolis, Indiana
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 6, 2015

Left Ormond Beach. Where will I be when it's time for the Final Four games. Made it to Columbia S.C. This hotel is so cool. Decor is over the top. Staff is great. Rooms are wonderful. Breakfast in AM was fresh. Coffee was the best for a wakeup. Went to Ale House for the games and dinner. The staff was... More 

Was this review helpful? Yes 2
SpringHillColaSC, Front Office Manager at SpringHill Suites Columbia Downtown, responded to this review

Dear Tom S, Thank you for taking the time to leave us a glowing review. We're excited to hear you enjoyed everything about your recent stay at SpringHill Suites. It's great to hear that our staff went above and beyond to make sure your stay was an enjoyable one. I hope you enjoyed watching the great match ups in the... More 

Columbia, South Carolina
Contributor
14 reviews 14 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed March 30, 2015

The South Carolina State Library hosted a 2.5 day leadership institute here and everything was great! We were only about 20 people and there was more than enough space. Maria was our coordinator at the hotel and she and her staff were friendly and very accommodating. I would definitely recommend this hotel for a small conference!

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SpringHillColaSC, Director of Sales at SpringHill Suites Columbia Downtown, responded to this review

Dear crr29061, Thank you for the wonderful review. We loved having your group with us last week and look forward to you guys again this summer. We do have space to accommodate more than 20, but this size did make your event more productive. Thank you again! Sincerely, Maria Director of Sales More 

Atlanta, Georgia
Senior Contributor
25 reviews 25 reviews
23 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed March 17, 2015

Come here every so often for work. Walking distance from downtown but not right in the mess. Easy for in and out and off the interstate. Breakfast basic and nice bar area. Staff is friendly. Rooms are comfortable. Elevators are towards one end which is odd. I used stairs since was at that other end. Overall a nice and pleasant... More 

Was this review helpful? Yes 1
SpringHillColaSC, Front Office Manager at SpringHill Suites Columbia Downtown, responded to this review

Dear Tayla13, Thank you for taking your time to leave us a review. We're happy to hear that you enjoy staying with us whenever you are in town for work. We pride ourselves on having the best staff and it's great you experienced their friendliness. Let us know how we can make your next stay a 5 star review. We... More 

1 review
5 of 5 stars Reviewed March 11, 2015 via mobile

The staff was awesome, professional and very attentive. Room was clean and very well maintained. Every was brand new and beautiful. Very modern look. Spectacular location close to delicious restaurants all within walking distance. The bartender was to die for best Martini I ever had!!

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SpringHillColaSC, Front Office Manager at SpringHill Suites Columbia Downtown, responded to this review

Dear Jcarson78, Thank you so much for taking your time to leave us a review. We are excited to hear that you would consider us the "Best hotel ever". We are very pleased that you enjoyed our attentive, professional staff. We focus on ensuring our guests have an enjoyable, memorable experience and it's great to hear when they do. Come... More 

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