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SpringHill Suites Columbia Downtown

#20 of 93 Hotels in Columbia
Certificate of Excellence
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511 Lady Street, Columbia, SC 29201
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SpringHill Suites Columbia Downtown
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SpringHill Suites Columbia Downtown
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220 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
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Jefferson, SC
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

The air conditioner did not cool the room. It was hot the whole time we were there. It never got cool at night. We could not ask for different room because they were booked up. There were never a place to park. Some people took up 2 or 3 spaces for one vehicle and the front desk said they could... More 

Was this review helpful? Yes
SpringHillColaSC, Front Office Manager at SpringHill Suites Columbia Downtown, responded to this review

Dear Barbara W, I deeply regret hearing about how you did not enjoy your recent stay with us. Unfortunately, we do not offer a shuttle service, so I apologize for any miscommunication. While we do survey the parking lot regularly, it is hard to prevent guests from taking multiple parking spots. I would like to ask you more information on... More 

common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

I stay for three night last weekend. I didn't enjoy the breakfast the only thing that was good was the cereal (can't mess up cereal). Wish they had whole milk. The hallways and elevator was extremely hot!!! The pull out bed was extremely awful to sleep on. Parking was awful. Some guest used two parking places and no where on... More 

Was this review helpful? Yes 1
SpringHillColaSC, Front Office Manager at SpringHill Suites Columbia Downtown, responded to this review

Dear Sara Kate H, We wanted to thank you for taking the time to leave us feedback. If possible, I would like to follow up with you more about your experience, in particular why you did not enjoy our vast hot breakfast. Please feel free to call or email me, 803-978-2333, or gcm.shscolumbia@sree.com. Thank you again for your feedback. Sincerely,... More 

Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was welcomed to the property with a warm smile and a genuine feeling that my business was important to the hotel. The property was clean, the room was in excellent condition, the parking lot was vast and well lit. Also, the property was close to the freeway [easy on, easy off]. Next to restaurants and grocery stores. Overall, I... More 

Was this review helpful? Yes
SpringHillColaSC, Front Office Manager at SpringHill Suites Columbia Downtown, responded to this review

Dear Cypressman, Thank you so much for taking the time to share your experience. It's great when we receive feedback from a Platinum Marriott Rewards Member. You're business is important and more importantly, so are you. We're happy you enjoyed your stay and we hope to see you again in the near future. Sincerely, Thomas P Guest Care Manager More 

Indianapolis
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Springhill Suites on our way back home. This hotel was incredibly nice and the staff was great to. They had a bar onsite open until 11. We were treated like family. Will stay again if in Columbia.

Was this review helpful? Yes
SpringHillColaSC, Front Office Manager at SpringHill Suites Columbia Downtown, responded to this review

Dear Hodo2002, Thank you for sharing your recent experience with us! We're so pleased you felt like family, as that is what we thrive to achieve. It's great you enjoyed the late night bar as well. We look forward to seeing you again soon. Sincerely, Thomas P Guest Care Manager More 

Charlotte, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My family stayed at the SpringHill Suites in Columbia just for a weekend out of town with the kids! Great location, clean hotel ( I am EXTREMELY PICKY) - when it comes to taking my children to a hotel! Will keep this place in mind for the next trip to Columbia! My son loved the breakfast- especially the waffles!

Was this review helpful? Yes
SpringHillColaSC, Front Office Manager at SpringHill Suites Columbia Downtown, responded to this review

Dear Angie E, Thank you so much for taking the time to share your positive feedback with us. It's great to hear you enjoyed how clean the hotel is. We are especially excited your kids enjoyed the breakfast as well. We look forward to seeing you the next time your travels bring you to Columbia. Sincerely, Thomas P Guest Care... More 

Birmingham, Alabama
1 review
1 of 5 stars Reviewed 3 weeks ago

I'm not sure if it's all hotels in the Columbia area, but I travel a lot for work meaning I stay in different hotels all the time. I have NEVER in all the years that I have traveled stayed in a hotel with ROACHES (YES I WROTE "ROACHES.") The hotel staff seem as if they get this type of call... More 

Was this review helpful? Yes
SpringHillColaSC, Front Office Manager at SpringHill Suites Columbia Downtown, responded to this review

Dear TravelingBeautiful, It disappoints us for you to say you found a bug in the hotel somewhere. I assure you, we are always proactive to take steps to prevent issues such as this, including regular treatment of the hotel. Bugs are known to go indoors when excessive rain or heat is present, both which are active in Columbia during the... More 

Virginia Beach, Virginia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I recently stayed at the Springhill Suites Vista for a weekend business conference and was pleasantly surprised by the spacious room accommodations and friendly, service oriented, hotel staff. The hotel is located within one-half mile of many nice downtown restaurants and a Publix grocery store across the street. Rooms were very clean and all the hotel staff, from the reception... More 

Was this review helpful? Yes
SpringHillColaSC, Front Office Manager at SpringHill Suites Columbia Downtown, responded to this review

Dear Occ-Doc16, Thank you so much for taking the time to share your positive experience at SpringHill Suites Vista/Downtown Columbia. It's so great to hear that you enjoyed our Southern Hospitality. We strive to make sure all of our guests feel at home and welcomed and it's always great hearing when someone has that experience. Hopefully you'll find your way... More 

Milwaukee, Wisconsin
Level Contributor
49 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed June 17, 2015

I traveled here on business with a colleague and simply picked one of our "approved" hotels. What a hotel! I only wished that my stay was longer. First of all, for being technically "downtown", there was a lot of (free) parking in the surface lot, which I'm not used to. Secondly, I had to run a couple errands, and that... More 

Was this review helpful? Yes
SpringHillColaSC, Front Office Manager at SpringHill Suites Columbia Downtown, responded to this review

Dear HappyTraveler3434, Thank you so much for all of your kind words. We're happy to hear how pleasantly surprised you were with your stay. Hopefully next time your stay can be longer. As we value as guests so much we love we have the opportunity to provide free parking and a great breakfast. Thank you for providing us with constructive... More 

Philadelphia, Pennsylvania
Level Contributor
102 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed June 17, 2015

Good property for business travelers. Rooms are spacious and clean with large bathrooms. Hotel has a few amenities but this isn't a resort so wouldn't expect too much more. Breakfast in the morning offers the basics, so a good option before heading out to meetings to grab cereal and coffee.

Was this review helpful? Yes
SpringHillColaSC, Front Office Manager at SpringHill Suites Columbia Downtown, responded to this review

Dear Ketelup4olives, It's great to hear you enjoyed your stay with us. We value all our guests opinion, especially those with as many reviews as yourself. Our rooms are great for working or entertaining so it's great to know it suited your needs. We look forward to seeing you again soon. Sincerely, Thomas P Guest Care Manager More 

Raleigh, North Carolina
Level Contributor
129 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed June 14, 2015

Two things not too happy about at this one. The king mattress either needs a topper or needs replacing. I have stayed in a SS with a better mattress. Also, we were on the side where the sun rose and you could easily tell. We were woken up by the sun before our alarm both mornings. I haven't had issues... More 

Was this review helpful? Yes
SpringHillColaSC, Front Office Manager at SpringHill Suites Columbia Downtown, responded to this review

Dear Tjeason, I'm sorry to hear you were disappointed with your recent stay. It is unfortunate to know you did not enjoy the mattress. If the blackout curtains are not sufficient we will be more than happy to put you on the West side of the hotel next time. I hope you enjoyed the rest of your stay with our... More 

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