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SpringHill Suites Columbia Downtown

#17 of 93 Hotels in Columbia
Certificate of Excellence
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511 Lady Street, Columbia, SC 29201
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Best prices for: 1 room 1 guest
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SpringHill Suites Columbia Downtown
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SpringHill Suites Columbia Downtown
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213 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Milwaukee, Wisconsin
Level Contributor
47 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I traveled here on business with a colleague and simply picked one of our "approved" hotels. What a hotel! I only wished that my stay was longer. First of all, for being technically "downtown", there was a lot of (free) parking in the surface lot, which I'm not used to. Secondly, I had to run a couple errands, and that... More 

Was this review helpful? Yes
SpringHillColaSC, Front Office Manager at SpringHill Suites Columbia Downtown, responded to this review

Dear HappyTraveler3434, Thank you so much for all of your kind words. We're happy to hear how pleasantly surprised you were with your stay. Hopefully next time your stay can be longer. As we value as guests so much we love we have the opportunity to provide free parking and a great breakfast. Thank you for providing us with constructive... More 

Philadelphia, Pennsylvania
Level Contributor
102 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good property for business travelers. Rooms are spacious and clean with large bathrooms. Hotel has a few amenities but this isn't a resort so wouldn't expect too much more. Breakfast in the morning offers the basics, so a good option before heading out to meetings to grab cereal and coffee.

Was this review helpful? Yes
SpringHillColaSC, Front Office Manager at SpringHill Suites Columbia Downtown, responded to this review

Dear Ketelup4olives, It's great to hear you enjoyed your stay with us. We value all our guests opinion, especially those with as many reviews as yourself. Our rooms are great for working or entertaining so it's great to know it suited your needs. We look forward to seeing you again soon. Sincerely, Thomas P Guest Care Manager More 

Raleigh, North Carolina
Level Contributor
120 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Two things not too happy about at this one. The king mattress either needs a topper or needs replacing. I have stayed in a SS with a better mattress. Also, we were on the side where the sun rose and you could easily tell. We were woken up by the sun before our alarm both mornings. I haven't had issues... More 

Was this review helpful? Yes
SpringHillColaSC, Front Office Manager at SpringHill Suites Columbia Downtown, responded to this review

Dear Tjeason, I'm sorry to hear you were disappointed with your recent stay. It is unfortunate to know you did not enjoy the mattress. If the blackout curtains are not sufficient we will be more than happy to put you on the West side of the hotel next time. I hope you enjoyed the rest of your stay with our... More 

Atlanta, GA, USA
Level Contributor
284 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 192 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Property is about 6 years old, in great condition, with very comfortable rooms. Staff is most helpful and there is plenty to choose from at the free breakfast (scrambled eggs, bagels, muffins, yogurt, cereals, Belgian waffle iron, etc.). Overall very good value with many restaurants just a few blocks away- front desk has brochure/map of the area.

Was this review helpful? Yes
SpringHillColaSC, Front Office Manager at SpringHill Suites Columbia Downtown, responded to this review

Dear Jan_from_Atlanta, It is so great when a TripAdvisor Top Contributor takes the time to leave us such a great review. We're happy to hear you enjoyed your stay with us. Our maintenance staff puts a lot of time and care into our property to ensure it always remains in great condition. I'm glad you enjoyed the breakfast as well,... More 

New Smyrna Beach
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The staff at the front desk, immediately made me feel welcomed! The room /suite was just to my taste very clean cut ,European modern style. The sitting area allows for guests to entertain; separate toilet a plus. Bed very comfortable. Fridge and microwave located away from the bed so quiet when sleeping. Delightful!

Was this review helpful? Yes 1
SpringHillColaSC, Front Office Manager at SpringHill Suites Columbia Downtown, responded to this review

Dear Kone07, We are happy to know you enjoyed your stay so much. It means even more than you took the time to let us know about your experience with our friendly staff. Our rooms do provide tons of space and I'm glad you took advantage to entertain guests while here. We look forward to seeing you again soon. Sincerely,... More 

Oviedo, Florida
Level Contributor
89 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed May 25, 2015

Our stay at the SpringHill Suites - Columbia Downtown lived up to our past positive experiences we have had when we have stayed at other SpringHill Suites properties. The room was exactly as we expected - two queen beds and a sofa bed which works best for us so our kids don't have to share a bed together. The staff... More 

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SpringHillColaSC, Front Office Manager at SpringHill Suites Columbia Downtown, responded to this review

Dear Ssy24, Thanks for letting us know about another positive experience at SpringHill Suites! I hope you and your family were able to enjoy some of the local attractions or even our indoor swimming pool during your stay. We have shared your comments with our staff. Thank you and we look forward to seeing you again. Sincerely, Thomas P. Guest... More 

Myrtle Beach, South Carolina
1 review
5 of 5 stars Reviewed May 21, 2015

The young lady at the front desk, Daja Bonnett was a real joy just to talk to. She was very helpful and she was happy and pleasant to deal with. BJ who was putting out the breakfast was also a pleasure to deal with. She was very engaging and friendly.

Was this review helpful? Yes
SpringHillColaSC, Front Office Manager at SpringHill Suites Columbia Downtown, responded to this review

Dear Phillsmith1949, Thank you for taking the time to show your appreciate for our great staff. We love hearing you enjoyed your stay and that Daja and BJ made it extra special. We will be sure to share the good news with them. We hope to see you again soon. Sincerely, Thomas P Guest Care Manager More 

Stockport, United Kingdom
Level Contributor
105 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed May 20, 2015

Best hotel we have stayed in this holiday, been in 6 previous ones. The Suite was excellent, roomy, immaculate, everything you needed, staff extremely friendly and helpful, gave us great advice where to eat, would highly recommend.

Was this review helpful? Yes
SpringHillColaSC, Front Office Manager at SpringHill Suites Columbia Downtown, responded to this review

Dear Frankie 030, Thank you for taking the time to leave us a review. We enjoyed having you all the way from the UK. More than that, we are happy to know the staff was friendly and helpful. It's nice for you to consider us one of the best hotels you have stayed at. If you are ever back in... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed May 5, 2015

My children and I stayed here for 2 nights and we were very pleased. Everything was very clean, very modern, and very comfortable. The beds were very comfortable and the feather pillows were a nice bonus. Breakfast was nice and served until 10 so we even got to sleep in a bit. Thank you for our wonderful stay.

Was this review helpful? Yes
SpringHillColaSC, Front Office Manager at SpringHill Suites Columbia Downtown, responded to this review

Dear Pinkmagnolia1241, We are happy to hear you enjoyed your stay so much! Thank you for taking the time to let us know of your experience. We hope your kids made use of our indoor pool and maybe even some of the local attractions within walking distance. We look forward to seeing you and your family again soon. Sincerely, Thomas... More 

Franklin, North Carolina
Level Contributor
1 review
5 of 5 stars Reviewed May 3, 2015

My family and I visited Columbia for the weekend and visited the Riverbanks Zoo. I called this hotel to find out more information about what was offered. The staff member was very polite and willing to assist. When we arrived, the staff welcomed us before check in and were very polite and able to accomadate our needs. I was very... More 

Was this review helpful? Yes
SpringHillColaSC, Front Office Manager at SpringHill Suites Columbia Downtown, responded to this review

Dear Solarothan, Thanks for taking your time to leave us a review! It is always great to hear when our guests have such a great stay. More importantly, we are happy to know you felt like family during your stay. We strive to make sure that you feel just like you are at your own home. It's even better when... More 

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