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All 92 Columbia hotels

SpringHill Suites Columbia Downtown

3.0 of 5 Hotel   |   511 Lady Street, Columbia, SC 29201
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87%
Ranked #12 of 92 hotels in Columbia
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Deborah H Conyers
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182 people have reviewed this hotel

Traveler rating
    102
    58
    16
    3
    3
See reviews for
61
25
9
53
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
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English first
Conyers
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed yesterday NEW

Hubs and I stayed at this hotel this pass weekend for a college classmate's birthday celebration. Upon arrival, I wanted to settle my bill at check in with "cash" right then as I'm accustomed to doing at other hotel chains. However, I was told that they could not accept cash until check out which was 12 noon, the next day.... More

Was this review helpful? Yes
Greenville, South Carolina
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Recently we stayed here 1 night while in Columbia overnight. The hotel was situated well. We were greeted in a very friendly manner by the young man at the front desk. The suite was spacious and well laid out it appeared clean. Sort of a standard family suite similar to Holiday Inn Express. We had 2 queen beds and a... More

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SpringHillColaSC, General Manager at SpringHill Suites Columbia Downtown, responded to this review

Dear SouthernFam7, Thank you for taking the time to provide your valuable feedback. I am sorry to hear we failed to provide you the best possible stay. Most of the problems you experienced were all manageable and I have taken immediate actions to find out how they occurred and have made progress in eliminating them from happening again. The yard... More

Chicago, Illinois
Top Contributor
51 reviews 51 reviews
23 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Like new property and clean. Room was modern and very comfortable. Breakfast area was comfortable (and fresh strawberries were great!). Staff was courteous. Well managed and well kept property. I wasn't too sure what to make of the location at first, but soon discovered it was at the end of a section of town called the 'Vista' with a Publix... More

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SpringHillColaSC, Front Office Manager at SpringHill Suites Columbia Downtown, responded to this review

ilpiccs, Thank you so much for taking the time to review our hotel. I'm glad to hear that you had a great stay and that you were able to enjoy so much of downtown Columbia while you were here. We look forward to having you stay with us again in the future! Enjoy the rest of the summer! Sincerely, Audra... More

Surfside Beach, South Carolina
1 review
1 of 5 stars Reviewed 2 weeks ago

Worst thing ever they charged me to much couldn't enjoy my vacation and now it's 2 days later and I get another 250 taken off of my card and now my account is in negative and I have to pay a 60 dollar fee. So done with this place

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SpringHillColaSC, General Manager at SpringHill Suites Columbia Downtown, responded to this review

Dear 827Meme, I’m sorry for the charging errors. Booking through 3rd party sites can cause some discrepancies and I apologize for any inconvenience we have caused. I have submitted for the compensation we discussed. I hope the hotel was to your liking and if in the Columbia area again you will give us another chance. Kindest Regards. Sincerely, Jacob T... More

Easton, Pennsylvania
Top Contributor
92 reviews 92 reviews
21 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Spent a total of six hours here while passing through on the way back from Florida. Clean room. Modern . The bathroom set up actually worked fine for our family . Very noisy air conditioning unit. Breakfast was fine . Nothing special . I did not find the front desk staff to be super friendly . Interacted twice with them... More

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SpringHillColaSC, Front Office Manager at SpringHill Suites Columbia Downtown, responded to this review

Ortho3311, Thank you for your recent stay at our hotel and for taking the time to leave us a review on TripAdvisor. I'm sorry to hear that your time with us was just average. Hopefully next trip you'll be able to stay with us a little longer and enjoy a few more of our amenities. The bar is very relaxing... More

Surfside Beach, South Carolina
Top Contributor
120 reviews 120 reviews
39 hotel reviews
105 helpful votes 105 helpful votes
3 of 5 stars Reviewed 3 weeks ago

So many great reviews make me feel bad for an "average" rating. This property is great for a single traveler, but not for a family. Not a true "suite", no privacy, bathroom doors do not close all the way, have frosted thin plastic, and do not lock. You can hear everything that happens in the bathroom. Hotel is modern, but... More

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SpringHillColaSC, Front Office Manager at SpringHill Suites Columbia Downtown, responded to this review

JD, Thank you for taking the time to give us your feedback. I hate to hear that we weren't able to meet your expectations. I appreciate you letting us know a few ways that we can improve our hotel and hopefully, sometime in the near future we'll be able to have you stay with us again. Have a wonderful week!... More

Strongsville, Ohio
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our family stayed at this property on our way to Hilton Head, SC. We loved this hotel. It is newer, clean, and situated in a nice area downtown with plenty of walk able restaurants close by. On our way to this hotel we experienced some car trouble. We were able to schedule an appointment with Honda for 7am on Saturday.... More

Was this review helpful? Yes 1
SpringHillColaSC, Front Office Manager at SpringHill Suites Columbia Downtown, responded to this review

Barryaweb, Thank you for your very kind review. I'm so sorry to hear that you had car trouble, but I'm very glad to know our breakfast staff was able to turn your day around. I'll be sure to let them know! I hope you were able to enjoy the rest of your vacation in Hilton Head and will stay with... More

Farmington Hills, Michigan
Senior Contributor
42 reviews 42 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband and I drove in from Michigan on a Friday to stay two nights for a wedding in a nearby venue in the downtown Columbia area. The hotel is definitely on the newer side, and the decor is lovely. They have a cute small market it the lobby that has some food items (taking the place of vending machines).... More

Was this review helpful? Yes 1
SpringHillColaSC, Front Office Manager at SpringHill Suites Columbia Downtown, responded to this review

MissLenore, I'm so happy to know that you had such an enjoyable stay at our hotel. It's always our pleasure to have wedding guests stay with us. What an exciting reason to visit with family! We are happy to accommodate everyone in the family; especially putting you all near one another. Thank you for taking the time to leave us... More

Daytona Beach, Florida
Top Contributor
157 reviews 157 reviews
48 hotel reviews
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The SpringHill Suites in downtown Columbia is a first-rate Marriott property in a great location along the river and within walking distance of numerous restaurants in the rejuvenated area there between the river and the state Capital. Clean, quiet and comfortable. Professional and friendly staff. All the normal amenities of a Marriott affiliated hotel. The hotel hosts the start point... More

Was this review helpful? Yes
SpringHillColaSC, Front Office Manager at SpringHill Suites Columbia Downtown, responded to this review

Johnmc82, Thank you for your high recommendation! I'm happy to hear that you enjoyed your stay at our hotel, and also that you were able to participate in the AVA walk and see our beautiful city. If you are ever back in Columbia, we would love the chance to accommodate you once again! Sincerely, Audra W Guest Care Manager More

Columbia, South Carolina
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband and I stayed downtown on a Saturday night so we could enjoy the local restaurants and bars. It is centrally located so we could walk to all the great places in the vista. We had two queen room and it was very spacious with a seperate living area and a large pull out sofa. The shower was separated... More

Was this review helpful? Yes 1
SpringHillColaSC, Front Office Manager at SpringHill Suites Columbia Downtown, responded to this review

Evonne G, Thank you so much for taking the time to review us on Trip Advisor. I'm so happy to hear you chose our hotel for your Saturday night downtown and had a such great experience. I hope we will see you and your husband again soon! Sincerely, Audra W Guest Care Manager More

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Additional Information about SpringHill Suites Columbia Downtown

Address: 511 Lady Street, Columbia, SC 29201
Phone Number:
Location: United States > South Carolina > Columbia
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Columbia Downtown 3*
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Also Known As:
Springhill Suites Columbia Downtown Hotel Columbia

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style
#9 Business Hotel in Columbia #14 Family Hotel in Columbia #15 Romantic Hotel in Columbia
Hotel Class
Number of rooms
14

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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