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SpringHill Suites Columbia Downtown

3.0 of 5 511 Lady Street, Columbia, SC 29201
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Certificate of Excellence 2014
SpringHill Suites Columbia Downtown
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SpringHill Suites Columbia Downtown
SpringHill Suites Columbia Downtown
SpringHill Suites Columbia Downtown
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197 reviews from our community

Traveler rating
    105
    66
    16
    5
    5
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66
27
12
56
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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glendora, ca
Top Contributor
199 reviews 199 reviews
29 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed 1 week ago

this is a highrise bldg that is very nice & clean the location is excellent and there are shops and restaurants all around if the weather is nice you probably walk to a large selection of restaurants, historical sites and personal services ample parking on site and an excellent restaurant across the street

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SpringHillColaSC, Front Office Manager at SpringHill Suites Columbia Downtown, responded to this review

Dear brittGlendora_Ca Thank you for taking your time to write a review. We're thrilled you enjoyed your stay! We strive to make sure all of our guests enjoy our nice, clean facilities. It's great to know you experienced the Vista while you were here. We look forward to seeing you again in the near future. Sincerely, Thomas P. Guest Care... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

First, note that this hotel is more expensive than the closeby Hilton and has an inferior location. Yes, parking and breakfast are included but the difference in quality does not justify the difference in price. Second, at least to me, a suite is not a standard hotel room divided by a desk enclosed by an oversized cabinet. Although perhaps that... More 

Was this review helpful? Yes 1
SpringHillColaSC, General Manager at SpringHill Suites Columbia Downtown, responded to this review

Dear Mr. M, Please know that this occurrence is very rare. I am sorry to hear that your stay with us was greatly effected by our pool outage. I understand this was particularly upsetting as it was a key factor in booking your room reservation. The duration of the pool outage was much longer than expected. As soon as I... More 

Nashville, TN
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

In town last weekend for a soccer Id camp and this was one of a few choices we had. First off it was a very clean, modern hotel. We normally love Springhill suites because it gives us more room to spread out. However the setup on this one was weird. Toilet and sink were separate from the shower and sink,... More 

Was this review helpful? Yes 1
SpringHillColaSC, General Manager at SpringHill Suites Columbia Downtown, responded to this review

Dear TravelnSoccerMom, Thank you for your comments on our great staff! Also thank you for providing some feedback in areas where we can be more responsive to our guest needs. I hope if you are in the Columbia area again you will choose us for your lodging needs. Sincerely, Jacob T General Manager More 

Indianapolis, Indiana
1 review
5 of 5 stars Reviewed December 31, 2014

I came to your hotel for just a little get away. I really enjoyed myself, the hotel is in a great location. I also enjoyed waking up in the morning and having a hot breakfast. Your staff was very friendly. Shirley really made my stay worth it, very professional. Also the front desk associate Danyelle and Michelle was nice as... More 

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SpringHillColaSC, Front Office Manager at SpringHill Suites Columbia Downtown, responded to this review

Genevive S., Thank you for taking the time to review our hotel on TripAdvisor. I'm glad to know that you had such a wonderful get away at our hotel and were able to enjoy our hot breakfast and the great location! I will be sure to pass your comments along to Michelle, Danyelle, and Shirley. We look forward to having... More 

Florence, South Carolina
1 review
5 of 5 stars Reviewed December 29, 2014

I enjoyed my stay at Springhill, even though it was for work from 6 to 8 pm o'clock the customer service was great. Breakfast was always ready and we had a wonderful person making sure that we had everything that we needed it was comfortable. The best B.J, Daja and Rachel was there with smiles. I look forward to staying... More 

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SpringHillColaSC, Front Office Manager at SpringHill Suites Columbia Downtown, responded to this review

Deborah G., Thank you for giving us your feedback on TripAdvisor. It's nice to hear that you were able to enjoy your time at our hotel even though you were just here on business. We strive to provide excellent customer service to all of our guests and it's wonderful to hear that you received just that. I will be sure... More 

Greenville
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 16, 2014

The hotel was conveniently located at the Vista, across from Trustus Theatre. The lady at the front desk was friendly. Parking was a breeze. The pool area was small but neat and clean. The room was very nice and clean. Plenty of room for the three of us. The couch was comfy. Publix grocery store is only one block away.... More 

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SpringHillColaSC, Front Office Manager at SpringHill Suites Columbia Downtown, responded to this review

hipmathchick, Thank your for taking the time to leave us such a great review on TripAdvisor! I'm happy that you were able to enjoy so many amenities the hotel has to offer such as complimentary parking, breakfast, the bar and the pool! Even the location seemed to be just right for you! Thank you again for your review and I... More 

new jersey
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 3, 2014

What a fantastic experience. Favorites were the fully stocked bar and the healthy breakfast! Rooms were more than plenty, almost gluttonous! I could see my family of 4 being comfortable for a long weekend. Woke up at the lobby with the healthiest breakfast I have ever eaten as a "free hotel meal" and went to bed after great conversation and... More 

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SpringHillColaSC, Front Office Manager at SpringHill Suites Columbia Downtown, responded to this review

jazzloverr, Wow! Thank you so much for taking the time to leave us such a fantastic review on TripAdvisor! I'm so happy to hear that you had such a pleasant stay and that you were able to fully enjoy the Mosaic Lounge and complimentary breakfast. We look forward to having you return to our hotel the next time you are... More 

Top Contributor
64 reviews 64 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 25, 2014

My Columbia office is downtown so this is my favorite place to stay, but it's hard to get a room -- even months out -- that is my only complaint. It's convenient to everything downtown and itt's within walking distance to the Vista and my other favorite Columbia hangout -- the Carolina Ale House. It's a newer hotel so the... More 

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SpringHillColaSC, Front Office Manager at SpringHill Suites Columbia Downtown, responded to this review

sharonwF9509ZE, Thank you for taking the time to leave us such a nice review on TripAdvisor. What an honor to be considered your favorite place to stay when you are visiting Columbia! I'm happy to know that our location works so well for you and that you've always had a nice experience when staying at our hotel. We look forward... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 20, 2014

More modern than some of the competing hotels in area. Have spent several nights here and generally a great experience every time. Staff is friendly and rooms have always been clean and inviting. It is difficult to book at times due to it's high demand.Can also be fairly pricey as hotel reaches capacity. A little concerned regarding a recent post... More 

Was this review helpful? Yes
SpringHillColaSC, Front Office Manager at SpringHill Suites Columbia Downtown, responded to this review

Mapin3d, Thank you for taking the time to review our hotel on TripAdvisor. I'm so glad to know that you've had a great experience at our hotel with each of your stays! Regarding your concern with the issue we had with bed bugs, I can confidently say that was an isolated problem that was taken care of immediately. We have... More 

Asheville, North Carolina
1 review
4 of 5 stars Reviewed October 15, 2014

Rooms air conditioner was extremely loud. We tried to lower the setting but it was loud. the air conditioner was loud - in the morning and in the evening, we only stayed 2 nights and that is all I would stay

Was this review helpful? Yes
SpringHillColaSC, Guest Relations Manager at SpringHill Suites Columbia Downtown, responded to this review

Sandra M, Thank you so much for taking the time to share your experience at our hotel on TripAdvisor. Though I hate to hear that the noise from the air conditioning unit in your room was so loud, I do hope that you were still able to enjoy the rest of your stay. Should your travels bring you back to... More 

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Additional Information about SpringHill Suites Columbia Downtown

Address: 511 Lady Street, Columbia, SC 29201
Location: United States > South Carolina > Columbia
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Columbia Downtown 3*
Number of rooms: 14
Reservation Options:
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Also Known As:
Springhill Suites Columbia Downtown Hotel Columbia
Hotel Style:
#9 Business Hotel in Columbia
#20 Romantic Hotel in Columbia
#26 Family Hotel in Columbia

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