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SpringHill Suites Columbia Downtown

3.0 of 5 511 Lady Street, Columbia, SC 29201
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Certificate of Excellence 2014
SpringHill Suites Columbia Downtown
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SpringHill Suites Columbia Downtown
SpringHill Suites Columbia Downtown
SpringHill Suites Columbia Downtown
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194 reviews from our community

Traveler rating
    105
    64
    16
    5
    4
See reviews for
66
26
11
56
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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  • All months
    (194)
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    (50)
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Indianapolis, Indiana
1 review
5 of 5 stars Reviewed 4 weeks ago

I came to your hotel for just a little get away. I really enjoyed myself, the hotel is in a great location. I also enjoyed waking up in the morning and having a hot breakfast. Your staff was very friendly. Shirley really made my stay worth it, very professional. Also the front desk associate Danyelle and Michelle was nice as... More 

Was this review helpful? Yes
SpringHillColaSC, Front Office Manager at SpringHill Suites Columbia Downtown, responded to this review

Genevive S., Thank you for taking the time to review our hotel on TripAdvisor. I'm glad to know that you had such a wonderful get away at our hotel and were able to enjoy our hot breakfast and the great location! I will be sure to pass your comments along to Michelle, Danyelle, and Shirley. We look forward to having... More 

Florence, South Carolina
1 review
5 of 5 stars Reviewed 4 weeks ago

I enjoyed my stay at Springhill, even though it was for work from 6 to 8 pm o'clock the customer service was great. Breakfast was always ready and we had a wonderful person making sure that we had everything that we needed it was comfortable. The best B.J, Daja and Rachel was there with smiles. I look forward to staying... More 

Was this review helpful? Yes
SpringHillColaSC, Front Office Manager at SpringHill Suites Columbia Downtown, responded to this review

Deborah G., Thank you for giving us your feedback on TripAdvisor. It's nice to hear that you were able to enjoy your time at our hotel even though you were just here on business. We strive to provide excellent customer service to all of our guests and it's wonderful to hear that you received just that. I will be sure... More 

Greenville
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 16, 2014

The hotel was conveniently located at the Vista, across from Trustus Theatre. The lady at the front desk was friendly. Parking was a breeze. The pool area was small but neat and clean. The room was very nice and clean. Plenty of room for the three of us. The couch was comfy. Publix grocery store is only one block away.... More 

Was this review helpful? Yes
SpringHillColaSC, Front Office Manager at SpringHill Suites Columbia Downtown, responded to this review

hipmathchick, Thank your for taking the time to leave us such a great review on TripAdvisor! I'm happy that you were able to enjoy so many amenities the hotel has to offer such as complimentary parking, breakfast, the bar and the pool! Even the location seemed to be just right for you! Thank you again for your review and I... More 

new jersey
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 3, 2014

What a fantastic experience. Favorites were the fully stocked bar and the healthy breakfast! Rooms were more than plenty, almost gluttonous! I could see my family of 4 being comfortable for a long weekend. Woke up at the lobby with the healthiest breakfast I have ever eaten as a "free hotel meal" and went to bed after great conversation and... More 

Was this review helpful? Yes
SpringHillColaSC, Front Office Manager at SpringHill Suites Columbia Downtown, responded to this review

jazzloverr, Wow! Thank you so much for taking the time to leave us such a fantastic review on TripAdvisor! I'm so happy to hear that you had such a pleasant stay and that you were able to fully enjoy the Mosaic Lounge and complimentary breakfast. We look forward to having you return to our hotel the next time you are... More 

Top Contributor
64 reviews 64 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 25, 2014

My Columbia office is downtown so this is my favorite place to stay, but it's hard to get a room -- even months out -- that is my only complaint. It's convenient to everything downtown and itt's within walking distance to the Vista and my other favorite Columbia hangout -- the Carolina Ale House. It's a newer hotel so the... More 

Was this review helpful? Yes
SpringHillColaSC, Front Office Manager at SpringHill Suites Columbia Downtown, responded to this review

sharonwF9509ZE, Thank you for taking the time to leave us such a nice review on TripAdvisor. What an honor to be considered your favorite place to stay when you are visiting Columbia! I'm happy to know that our location works so well for you and that you've always had a nice experience when staying at our hotel. We look forward... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 20, 2014

More modern than some of the competing hotels in area. Have spent several nights here and generally a great experience every time. Staff is friendly and rooms have always been clean and inviting. It is difficult to book at times due to it's high demand.Can also be fairly pricey as hotel reaches capacity. A little concerned regarding a recent post... More 

Was this review helpful? Yes
SpringHillColaSC, Front Office Manager at SpringHill Suites Columbia Downtown, responded to this review

Mapin3d, Thank you for taking the time to review our hotel on TripAdvisor. I'm so glad to know that you've had a great experience at our hotel with each of your stays! Regarding your concern with the issue we had with bed bugs, I can confidently say that was an isolated problem that was taken care of immediately. We have... More 

Asheville, North Carolina
1 review
4 of 5 stars Reviewed October 15, 2014

Rooms air conditioner was extremely loud. We tried to lower the setting but it was loud. the air conditioner was loud - in the morning and in the evening, we only stayed 2 nights and that is all I would stay

Was this review helpful? Yes
SpringHillColaSC, Guest Relations Manager at SpringHill Suites Columbia Downtown, responded to this review

Sandra M, Thank you so much for taking the time to share your experience at our hotel on TripAdvisor. Though I hate to hear that the noise from the air conditioning unit in your room was so loud, I do hope that you were still able to enjoy the rest of your stay. Should your travels bring you back to... More 

Atlanta, Georgia
Contributor
19 reviews 19 reviews
12 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed October 12, 2014

This hotel is newer than most in the area however housekeeping is not on top of its game. I found hair all over the bathroom floor and on one of the hand towels. Also, when I opened the toilet for the first use a long hair was on the toilet seat. When will hotel make it mandatory for housekeeping to... More 

Was this review helpful? Yes
SpringHillColaSC, Front Office Manager at SpringHill Suites Columbia Downtown, responded to this review

Net D, Thank you for taking the time to leave us your feedback regarding your recent stay at our hotel. I am so sorry to hear about the manner in which you found your room. Cleanliness is a top priority of our hotel and I'm so sorry we dropped the ball with your guest suite. I appreciate the suggestion for... More 

Asheville, North Carolina
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 16, 2014

This hotel is very conveniently located to the Vista area of Columbia. Although extremely expensive on home football weekends, it is probably worth it. Nice hotel. Rooms are very nice with standard rooms having two separate bathrooms areas, one with a sink and toilet and one with a sink and shower. Pullout sofa in living room is another plus. Standard... More 

Was this review helpful? Yes
SpringHillColaSC, Front Office Manager at SpringHill Suites Columbia Downtown, responded to this review

TeddyR21, Thank you for your nice review of our hotel on Trip Advisor. I'm happy to hear that the location of our hotel as well as the set up of our suites worked so well for your family. Hopefully you were still able to enjoy the game despite the crazy weather! We look forward to having your family stay with... More 

Myrtle Beach, South Carolina
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed September 10, 2014

Rate at desk was quoted as $149 for first night and $179 for second night. Bill was $159 and $189 and front desk would not consider changing. See through doors for water closet toilet and also for shower bathroom with no locks on bathroom doors. Not good for families. Pool dirty and pool shower head broken. I would have expected... More 

Was this review helpful? Yes
SpringHillColaSC, Front Office Manager at SpringHill Suites Columbia Downtown, responded to this review

Keith M, Thank you for taking the time to give us your feedback regarding your recent stay. I apologize for the miscommunication about the room rates and for the problems you experienced in the pool area. If you would please contact me at the hotel directly, I would be happy to speak with you about compensation for these issues. Sincerely,... More 

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Additional Information about SpringHill Suites Columbia Downtown

Address: 511 Lady Street, Columbia, SC 29201
Location: United States > South Carolina > Columbia
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Columbia Downtown 3*
Number of rooms: 14
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Also Known As:
Springhill Suites Columbia Downtown Hotel Columbia
Hotel Style:
#9 Business Hotel in Columbia
#18 Romantic Hotel in Columbia
#25 Family Hotel in Columbia

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