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All 92 Columbia hotels

Clarion Hotel Downtown

3.0 of 5 Hotel   |   1615 Gervais Street, Columbia, SC 29201
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Ranked #63 of 92 hotels in Columbia
A recent review
3 of 5 stars Reviewed June 11, 2014
RSL201 North Carolina
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  • Reviews (127)
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127 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • Any
English first
New York City, New York
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

I tried to call and reserve an airport pickup for several days before my arrival and was told by each hotel employee answering the phone that I could eventually book one, but that I'd have to call back. I called back three times and was finally informed (just hours before my arrival) that I'd have to "call a cab" because... More

Was this review helpful? Yes
12 reviews 12 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed July 23, 2014

I travel and stay at many hotels. I recently price lined the Clarion In in Columbia SC and was excited because I felt that the Hotel looked nice and I had never stayed at a Clarion In before. I stayed at the Clarion In in Columbia,SC on Saturday July 19, 2014 and decided to wait to write this review to... More

Was this review helpful? Yes 1
Emily C, Manager at Clarion Hotel Downtown, responded to this review

Dear Guest, Thank you for voicing your concerns about our hotel. Please be aware that we are doing everything we can to better the hotel until the renovations are complete. We are having constant training and coaching with our staff on the standards we expect and the way to address guest. These processes take time and I apologize for any... More

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 24, 2014

My room had roaches and they switched me to another room and it had roaches as well. Questionable stains in the bathroom. Carpets filthy. Don't forget about the roaches. Roaches. I would not open or unpack my suitcase. Shower pressure was like Chinese water torture. Management did absolutely nothing accept to offer "reward points". No thanks. For real, save yourself... More

Was this review helpful? Yes 3
Emily C, Manager at Clarion Hotel Downtown, responded to this review

Dear Timothy, I'm sorry that your stay was less excellent as that is what we strive for. I do believe we have spoken previously, but it seems that more issues have arisen since we spoke. If you would like to contact me at the hotel to discuss the matters further please feel free to. Best, Emily Bach Assistant General Manager... More

17 reviews 17 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed June 22, 2014

We made reservations to stay with our sons team in Columbia. the hotel was recommended by the tournament director. In our group we had 17 players + parents. When we called in to make our reservation we were told there "are no available rooms inside, only outside rooms have been reserved for the team" This is all we were told.... More

Was this review helpful? Yes 4
North Carolina
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 11, 2014

This hotel is in a good location - not walking - for conducting any business in downtown Columbia. The hotel staff is exceptional! From checking in to asking for directions to letting me check out late - they were all wonderful - hence the 3 stars. The rooms are in need to repair and upgrades. Wallpaper peeling, TVs that are... More

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Nashville, Tennessee
Top Contributor
77 reviews 77 reviews
22 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed May 28, 2014

I stayed at the Clarion on a business trip. The room was comfortable and at a good price. Everyone I dealt with was very friendly and wanted to be accommodating. However, their seems to be a lack of either communication or infrastructure to make this a truly well run hotel. There was no chair at the desk in my room... More

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Port Royal, South Carolina
Senior Contributor
32 reviews 32 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 17, 2014

Stayed recently for downtown convention. The room was large, clean and the wait and front desk staff were friendly, helpful, and very accommodating and efficient. The price was very good also and they gave you great tips on local sites to wine, dine, and tour. Definitely return. Only negative is not really equipped for easy handicap access and could use... More

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15 reviews 15 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed May 12, 2014

When you see the brand name "Clarion" you expect certain things, friendly and helpful staff, good locations and a quality room. This Clarion fell way short on the room quality part. My husband and I were in town for our Anniversary. We checked into the hotel, then went straight out to a restaurant. We didn't return to the hotel until... More

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New York
19 reviews 19 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed May 12, 2014

My husband and daughter stayed here April 11 and 12th for USC accepted students weekend. We chose it for the close proximity to the University. Never again! The room was dirty. The bathroom filthy, with mold, mildew, and stains on the toilet seat. The sink didn't drain, and when they reported it they were told "Yeah, we know." but NEVER... More

Was this review helpful? Yes
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 7, 2014

Held a business reception and booked several rooms here. The service was exceptional. However the room had some issues with some cleaning. There was mildew around the sink and tub drained poorly. Overall it's very convenient and not horrible. The beds were very comfortable and again, the front staff were awesome. I'll be back !

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Additional Information about Clarion Hotel Downtown

Address: 1615 Gervais Street, Columbia, SC 29201
Phone Number:
Location: United States > South Carolina > Columbia
Price Range (Based on Average Rates): $
Hotel Class:3 star — Clarion Hotel Downtown 3*
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Also Known As:
Clarion Hotel Columbia
Clarion Columbia
Columbia Clarion

13 photos of this hotel

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Room/suite (3)
Dining (1)
Hotel & grounds (2)
Pool/beach area (1)
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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