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Clarion Hotel Downtown

3.0 of 5 1615 Gervais Street, Columbia, SC 29201
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Clarion Hotel Downtown
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Clarion Hotel Downtown
Clarion Hotel Downtown
Clarion Hotel Downtown
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134 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Beaufort, South Carolina
Top Contributor
85 reviews 85 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Hotel is in the process of being torn down and looks to be switching over to another company. Big sign out front says "Future home of Hilton Garden Inn." The main building that is still standing is quite old and in need of major TLC...but I imagine since this place is about to change hands, why would the current owners... More

Was this review helpful? Yes 1
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 4 weeks ago

$144.00 per night for a hotel that is being torn down - that they don't tell you until you see half of it torn down when you get there. The febreeze smell was eye burning overwhelming! I was unable to get a refund because I booked on-line through hotels.com - very disappointed that a company would not publish on their... More

Was this review helpful? Yes 1
Frisco
2 reviews
2 of 5 stars Reviewed October 14, 2014

This hotel was very dirty and old. Scuff marks on the walls, very old nasty carpeting, smelly bathroom. They had no room refrigerators. The carpeting is nasty, and the room smelled moldy. Not worth the rate I paid of $129.00. But it was only place with vacancies.

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Glenwood, Maryland
Top Contributor
54 reviews 54 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed September 12, 2014 via mobile

Lobby was dank and musty, room was dirty and aged. The location close to Five Points was convenient for USC activities, but would not choose to return. For a university hotel, acceptable for groups of kids, but many other better quality choices in Columbia.

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Hilton Head, South Carolina
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 2, 2014 via mobile

Nice stay overnight, clean rooms, must request to be in the tower. This is the newer part of the hotel. Small bar area, reasonably priced. Friendly, helpful staff, well lit parking area. Would definitely stay here again.

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Charlotte, North Carolina
Contributor
12 reviews 12 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed September 1, 2014

This hotel was gross. There was mold growing in our bathroom, the wallpaper was peeling, it smelled bad, and the people hanging out at the lobby did not make me feel safe. The coffee machine and safe in the room did not work. Overall, just gross. The pool was drained and full of gross water (see photo). If you need... More

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New York City, New York
Senior Reviewer
8 reviews 8 reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed August 24, 2014

I tried to call and reserve an airport pickup for several days before my arrival and was told by each hotel employee answering the phone that I could eventually book one, but that I'd have to call back. I called back three times and was finally informed (just hours before my arrival) that I'd have to "call a cab" because... More

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Contributor
12 reviews 12 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed July 23, 2014

I travel and stay at many hotels. I recently price lined the Clarion In in Columbia SC and was excited because I felt that the Hotel looked nice and I had never stayed at a Clarion In before. I stayed at the Clarion In in Columbia,SC on Saturday July 19, 2014 and decided to wait to write this review to... More

Was this review helpful? Yes 1
Emily C, Manager at Clarion Hotel Downtown, responded to this review

Dear Guest, Thank you for voicing your concerns about our hotel. Please be aware that we are doing everything we can to better the hotel until the renovations are complete. We are having constant training and coaching with our staff on the standards we expect and the way to address guest. These processes take time and I apologize for any... More

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 24, 2014

My room had roaches and they switched me to another room and it had roaches as well. Questionable stains in the bathroom. Carpets filthy. Don't forget about the roaches. Roaches. I would not open or unpack my suitcase. Shower pressure was like Chinese water torture. Management did absolutely nothing accept to offer "reward points". No thanks. For real, save yourself... More

Was this review helpful? Yes 3
Emily C, Manager at Clarion Hotel Downtown, responded to this review

Dear Timothy, I'm sorry that your stay was less excellent as that is what we strive for. I do believe we have spoken previously, but it seems that more issues have arisen since we spoke. If you would like to contact me at the hotel to discuss the matters further please feel free to. Best, Emily Bach Assistant General Manager... More

l1i2s3a
Contributor
17 reviews 17 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed June 22, 2014

We made reservations to stay with our sons team in Columbia. the hotel was recommended by the tournament director. In our group we had 17 players + parents. When we called in to make our reservation we were told there "are no available rooms inside, only outside rooms have been reserved for the team" This is all we were told.... More

Was this review helpful? Yes 4
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Additional Information about Clarion Hotel Downtown

Address: 1615 Gervais Street, Columbia, SC 29201
Phone Number:
Location: United States > South Carolina > Columbia
Price Range (Based on Average Rates): $
Hotel Class:3 star — Clarion Hotel Downtown 3*
Number of rooms: 85
Reservation Options:
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Also Known As:
Clarion Hotel Columbia
Clarion Columbia
Columbia Clarion

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