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Columbia Marriott

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1200 Hampton Street, Columbia, SC 29201
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Columbia Marriott
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Columbia Marriott
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362 reviews from our community

Traveler rating
    157
    107
    58
    28
    12
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75
38
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163
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Berks
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The rooms are basic for a Marriott but all the normal facilities are here. The restaurant and bar are good and the staff very friendly; couldn't help you enough. Breakfasts were fine and the evening meals are not too expensive and work out as good value. You pay for parking in the attached City Parking but it is safe and... More 

Was this review helpful? Yes
Julie P, Manager at Columbia Marriott, responded to this review

Dear Bigmike54, We appreciate the kind review of your experience with us during your recent stay at the Columbia Marriott. You have many options for hotels and we thank you for choosing to stay with us while visiting downtown Columbia, SC. Our staff at Midlands’ and Rocks at Midlands’ are pretty spectacular so I am pleased that you had the... More 

Gahanna, Ohio
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

We stayed at this property on our way to Florida. Much more convenient than I thought it would be for an in and out stay. Probably one of the friendliest staffs I have encountered in a very long time! Very accommodating, always smiling and asking if they can help. Every employee we saw had the same welcoming smile! Felt very... More 

Was this review helpful? Yes
Julie P, Manager at Columbia Marriott, responded to this review

Dear Erin113, Thank you so much for sharing such wonderful comments regarding your recent stay. We wish you could have stayed longer as well! My team and I take a lot of pride in providing exceptional customer service because we truly love what we do. I am so pleased you enjoyed the local area surrounding our hotel. Main Street and... More 

Raleigh, North Carolina
Top Contributor
113 reviews 113 reviews
14 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 1 week ago

I was surprised the mattress didn't sleep better. Clearly they need to replace mattresses in a hotel of this category. I have had a better bed in a Courtyard. Staff was friendly and helpful. I spent 30k points for one night. I wouldn't do that again. $12 to park in garage.

Was this review helpful? Yes
Julie P, Front Office Manager at Columbia Marriott, responded to this review

Dear tjeason, Thank you for taking the time to share your feedback regarding your recent stay with us. I am very sorry that your bed was not up the standard you expect from a Marriott although I very much appreciate you noting the positive experience you had with our staff at the Columbia Marriott. My team and I very much... More 

Charleston, South Carolina
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Stayed here for the Kenny Chesney concert! Normally I am a Starwood kind of person, but the Sheraton was sold out and decided to give this a try. Very happy we did. We had a corner room on the 9th floor with a king bed! Spacious room and it had a balcony which was a nice surprise ( not sure... More 

Was this review helpful? Yes
Cola SC M, Manager at Columbia Marriott, responded to this review

Dear Kat R, I am so happy to hear you enjoyed your stay here at The Columbia Marriott. Thank you for the nice assessment of our balcony rooms, hopefully the weather was enjoyable during your stay so you were able to take advantage of it. I am also glad you were able to enjoy a cocktail in our newly renovated... More 

North Carolina Smoky Mountains, North Carolina
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We arrive at the hotel at around 4 ish... We were always ask for a upgrade when making a reservation. Being platinum its a given.? But as we checked in we did not get any upgrade . We got a regular room to double beds that were so uncomfortable! The beds were wore out and the bathroom floor was dirty,... More 

Was this review helpful? Yes 3
Cola SC M, Manager at Columbia Marriott, responded to this review

Dear Lovinglifex5, Thank you for the very detailed feedback about your stay here at The Columbia Marriott. I will not make any excuses for your lack of excellent service during your stay here, I do apologize for the challenges you did encounter and I can promise you that the issues are being addressed promptly. That is a very challenging weekend... More 

Greenville, South Carolina
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Dont waste your money. The bathroom had a musty smell. There was BLUE toilet cleaner on my "fresh" roll of white toilet paper. One of the pillows on the bed had makeup on it. This is the second Marriott property in SC I will NEVER stay in again. Honestly, I will probably just avoid all of thier properties.

Was this review helpful? Yes 4
Cola SC M, Manager at Columbia Marriott, responded to this review

Dear Pikki1, I am very sorry to hear of your less than brilliant stay here with us in Columbia. Thank you very much for your great feedback as I have already shared it with my management team and we will be using it for proper training moving forward so that none of these things ever happen again. I hope you... More 

Florence, Kentucky
Contributor
12 reviews 12 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We enjoyed excellent food and service for lunch in an upscale atmosphere at the Midlands restaurant in the Columbia Marriott. We were raving about the Chicken on Waffles and the Steak Sandwiches. The proportions were generous. The chicken was unique with the maple and bourbon syrup. The steak was juicy, tender, and had a great spread with a hint of... More 

Was this review helpful? Yes 2
Cola SC M, Manager at Columbia Marriott, responded to this review

Dear smithre1972, Thank you so much for the kind words and feedback about your dining experience here at The Columbia Marriott. Our newly renovated restaurant Midlands' is not your typical hotel restaurant. We pride ourselves in serving delicious food every meal to every guest we entertain. I am so glad to hear about all of the great dishes you were... More 

Orlando, Florida
Top Contributor
98 reviews 98 reviews
23 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 3 weeks ago

People so friendly and the location is EXCELLENT close to awesome restaruants in the area. Was there for a conference, they really service the group very well! Wouldnt mind goin back there. One SMALLLLLLLL negative factor. their bathroom is extrmemly small!

Was this review helpful? Yes
Cola SC M, Manager at Columbia Marriott, responded to this review

Dear JZ, Thank you so much for your feedback. I am happy to hear you enjoyed your conference here at the Columbia Marriott. It was a pleasure to have your group in house with us, and we look forward to you returning again for future meetings. I appreciate the kind words about our fantastic staff and I am glad you... More 

Aiken, South Carolina
Top Contributor
97 reviews 97 reviews
19 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This may appear to be a standard Marriott but the service and banquet operation is by far the best I've ever had. I have been part of a group for many years and we hold meetings throughout the country. I want to focus on the banquet facilities. The food was hot and very good. For a breakfast meeting they served... More 

Was this review helpful? Yes
Cola SC M, Manager at Columbia Marriott, responded to this review

Dear Robert B, Thank you very much for your positive feedback about the conference you attended here at the Columbia Marriott. We are the largest downtown hotel with the most conference space available, so we are pleased to host large groups. I am very glad you enjoyed all of your meals as we take a lot of pride in our... More 

Greensboro, North Carolina
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I was in Columbia for a trade show and stayed at the Marriott downtown since the show was there. I was impressed with the hotel overall. The staff was very helpful, room was clean, nice bar and restaurant. My whole experience was great.

Was this review helpful? Yes 2
Cola SC M, Manager at Columbia Marriott, responded to this review

Dear mcweaver93, I am so happy to hear you thoroughly enjoyed your stay here at the Columbia Marriott. Than you for the kind words about our amazing team and all of the amenities our hotel has to offer. I hope you had a very productive conference and we hope to remain your hotel of choice whenever in the Columbia area.... More 

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