we were greeted by a very polite lady quite late in the evening and after the check-in procedure she directed us to our room, but that is where the 'nice' ended. The room needed a complete makeover, one of the locks did not work so this created a security issue, on entry to the room the carpet was dirty, cobwebs hung in the corners, the bathroom fittings needed throwing in the dumpster and the room smelt bad, bad, bad and damp. The kitchen flooring looked like a patchwork quilt of many fixings.
We turned around, battled to lock the door and headed back to the check in desk where we politely told the clerk we did not wish to stay there. We were offered another room which they claimed had been refurbished but we did not wish to see anything further. They did not charge us anything which was good.
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