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All 93 Columbia hotels

Comfort Inn Ft. Jackson Maingate

2.0 of 5 Hotel   |   7337 Garner's Ferry Rd., Columbia, SC 29209-2110
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Ranked #51 of 93 Hotels in Columbia
A recent review
3 of 5 stars Reviewed November 11, 2013
vintagelinensbylois Charleston, South Carolina
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60 reviews from our community

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    8
    5
    19
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Comfort Inn Ft. Jackson Maingate
See the most recent reviews
Charleston, South Carolina
Senior Contributor
26 reviews 26 reviews
22 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed November 11, 2013

Friendly staff. Very willing to help with any requests. Original room was very spacious and updated but smelled very smoky and musty. Had to move to a different room that smelled better but had an old fashioned 19" TV (haven't seen those for a while). Beds were very not comfortable and felt like sleeping on a board. Nothing posh about... More

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Sherry A, General Manager at Comfort Inn Ft. Jackson Maingate, responded to this review

I’m concerned about the problem you experienced at our hotel during your recent visit. I’m writing to thank you for taking the time to bring this matter to my attention. We accommodate many guests each evening, and we strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of... More

Florida
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 17, 2013

We only stayed here one evening of a long drive, but were very satisfied with the staff and the cleanliness of the facilities. We will stop here again on a future Northern trip. The breakfast was adequate and the room very comfortable.

Was this review helpful? Yes
Sherry A, General Manager at Comfort Inn Ft. Jackson Maingate, responded to this review

Thank you so much for your kind words. My staff and I try to make sure every guest has an excellent stay ech and every time you travel our way. We look forward to serving you in the future. THANK YOU again. More

Hay Springs, Nebraska, United States
Contributor
14 reviews 14 reviews
10 hotel reviews
3 of 5 stars Reviewed October 2, 2013

This hotel as well as the other "maingate" hotels in the area are actually an interstate drive away from Fort Jackson. It was a quick trip but lots of traffic. The hotel is nice though the area seemed a little sketchy. Lots of police sirens and speeding cruisers. Our room as well as the whole facility needed maintenance. The only... More

Was this review helpful? Yes
Sherry A, General Manager at Comfort Inn Ft. Jackson Maingate, responded to this review

I’m concerned about the problem you experienced at our hotel during your recent visit. I’m writing to thank you for taking the time to bring this matter to my attention. We accommodate many guests each evening, and we strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of... More

Sonoma, California
Top Contributor
58 reviews 58 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed September 25, 2013

This is an ordinary hotel in a convenient location. Good enough for an overnight stay. We all know the drill for an ordinary motel in an ordinary setting. The same architect did them all. Good enough.

Was this review helpful? Yes
Sherry A, General Manager at Comfort Inn Ft. Jackson Maingate, responded to this review

On behalf of our hotel staff, I am writing to let you know how delighted we were to receive your kind words of praise concerning our property during your recent stay with us. Given the very nature of hotel business, the hours are long and demanding. Day or night, good service depends upon people willing to give their very best... More

Knoxville, Tennessee
1 review
5 of 5 stars Reviewed August 24, 2013

We had read so many bad reviews about this hotel, we were reluctant to stay and almost changed our reservations! We arrived about 8:45 pm on Aug 20 and were very tired from a long drive. When we checked in, I was quoted the total price but it was not the price I had been quoted initially. The night clerk... More

Was this review helpful? Yes
NC148, General Manager at Comfort Inn Ft. Jackson Maingate, responded to this review

On behalf of our hotel staff, I am writing to let you know how delighted we were to receive your kind words of praise concerning our property during your recent stay with us. Given the very nature of hotel business, the hours are long and demanding. Day or night, good service depends upon people willing to give their very best... More

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 15, 2013 via mobile

We needed a quick eldest so we could finish the other half of our trip. The late night staff was friendly and helpful. Cleanliness was as expected and the rates were affordable. My only complaint is the bed and pillows. The bed was hard, like brick hard. Also the pillows were like throw pillows on a couch. Fix this and... More

Was this review helpful? Yes
NC148, General Manager at Comfort Inn Ft. Jackson Maingate, responded to this review

On behalf of our hotel staff, I am writing to let you know how delighted we were to receive your kind words of praise concerning our property during your recent stay with us. Given the very nature of hotel business, the hours are long and demanding. Day or night, good service depends upon people willing to give their very best... More

Boise, Idaho
Contributor
15 reviews 15 reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed May 9, 2013

We were traveling with two children, an 18 and a 3 month old. My mother and I went into the lobby to check us in while the mother and children waited outside in the rain. When we walked in, we were greeted by a really careless host who really didn't help up much at all. He said he couldn't find... More

Was this review helpful? Yes 2
Corydon, Indiana
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 4, 2013

As usual the front desk personnel were helpful and delightful. The lobby is clean and inviting. Parking is inadequate near the front entrance and one is forced to trek around the building to get in. my room was clean and in good order. Now to the items that keep it from being a 4 or 5 rating. 1 Queen Bed,... More

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Suffolk, VA
Reviewer
5 reviews 5 reviews
1 of 5 stars Reviewed May 3, 2013

The front desk manager (I think her name is Vera), had a [--] attitude. My bed was hard as a rock, so I got maybe 3 hours sleep. I asked her if they had a cushioned mattress pad, but she said they didn't. When I returned from touring the sites, I asked a different manager and she gave me a... More

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Columbus, Ohio
2 reviews
5 of 5 stars Reviewed March 18, 2013

I called this hotel after a horrible situation somewhere else. This hotel was like a palace compared to the "other place" I would recommend this hotel to anyone that needs a place to stay for a visit to the army base for graduation. The staff was friendly & professional - the rooms were clean - the sheets were changed everyday... More

Was this review helpful? Yes
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Additional Information about Comfort Inn Ft. Jackson Maingate

Address: 7337 Garner's Ferry Rd., Columbia, SC 29209-2110
Phone Number:
Location: United States > South Carolina > Columbia
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn Ft. Jackson Maingate 2*
Number of rooms: 67
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Also Known As:
Comfort Inn Ft. Jackson Maingate Hotel Columbia
Comfort Inn Columbia
Columbia Comfort Inn

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