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Comfort Inn Ft. Jackson Maingate

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7337 Garner's Ferry Rd., Columbia, SC 29209-2110
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1 room 1 adult
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Comfort Inn Ft. Jackson Maingate
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96 Reviews from our TripAdvisor Community

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Baltimore, Maryland
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

this is not a fancy hotel, but it is very clean. Everything was perfect at check in. Sherry did an amazing job taking care of our large group. She and her staff went above and beyond the call of duty to make sure that everything was perfect for us. Will definitely be back.

Helpful?
Thank Nostalgia212
Sherry A, General Manager at Comfort Inn Ft. Jackson Maingate, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Sherry Anders... More 

SANTA FE
Level Contributor
31 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed 3 nights; room was clean and comfortable, although showing some signs of wear (beat up door, old cigarette burns on sink counter and tub). Bed comfy. The staff was very helpful. The breakfasts were diverse and good. I swam in the pool twice and enjoyed it; however it does not open until 10 am. It would be nice to... More 

Helpful?
Thank BobL190
New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Great people and great hospitality!! The staff is so helpful and nice and went out of their way to make sure we had an amazing stay. Great for large groups. The hotel, room and bathroom were all very clean. Lots of great things close to the hotel.

Helpful?
Thank Superjmccann
Sherry A, General Manager at Comfort Inn Ft. Jackson Maingate, responded to this review

Thank you for your kind words of praise for my hotel and staff. Each member of my team wants to make sure every guest has a memorial stay and would like them to come back again to see us upon their return to the area. We appreciate your business and hope to see you soon. More 

Chico, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 25, 2015

Customer Service was amazing. Check-in was incredibly fast, the staff were friendly and extremely helpful and always ready with a smile. The breakfast in the morning was the usual continental breakfast offered by hotels. The difference was that even on the busiest day there was plenty to eat as the staff were continuously checking and restocking the food items offered.... More 

Helpful?
Thank Dean416
Sherry A, General Manager at Comfort Inn Ft. Jackson Maingate, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Sherry... More 

Chattanooga, Tennessee
Level Contributor
7 reviews
6 hotel reviews
3 of 5 stars Reviewed December 8, 2015

We spent the night at this hotel while traveling through town. Our decision to stay at this particular hotel was mainly because they are pet-friendly and previous reviews didn't seem to be too bad. The staff was very courteous and friendly throughout our stay, and the room and beds seemed clean. The only downside to the room was the mold... More 

Helpful?
Thank seedsandsuch
Sherry A, General Manager at Comfort Inn Ft. Jackson Maingate, responded to this review

Thank you for your comments. My staff strives to make sure each guest either with two legs or four has an excellent stay. I wish you had informed us of the pluming issue so we could have either fixed the problem or moved you to another room. I apologize for no bags in the container that problem has been fixed.... More 

1 review
5 of 5 stars Reviewed November 16, 2015

My husband and I were in town for a recent USC football game and waited until the last minute to book our hotel room. I found Comfort Inn and most of the reviews looked favorable, so knowing it could go either way, I booked at the Ft. Jackson location at a very good rate, considering that it was last-minute. I... More 

Helpful?
Thank Kristin G
Sherry A, General Manager at Comfort Inn Ft. Jackson Maingate, responded to this review

On behalf of our hotel staff, I am writing to let you know how delighted we were to receive your kind words of praise concerning our property during your recent stay with us. It’s truly rewarding when a guest recognizes our staff’s efforts, and takes the time to say “THANK YOU”. Let me thank you for your kind words. We’re... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed October 1, 2015 via mobile

Well, the reviews for here said it was a decent place to stay. The staff are very friendly and work hard to keep the guests happy. The lady who kept the breakfast area stocked did an excellent job! The eggs are microwaved, but she actually cooked the sausage in a skillet. Yum! Yum! They have fresh Otis Spunkmeyer cookies each... More 

Helpful?
Thank Rebecca W
Sherry A, General Manager at Comfort Inn Ft. Jackson Maingate, responded to this review

I’m concerned about the problem you experienced at our hotel during your recent visit. I’m writing to thank you for taking the time to bring this matter to my attention. Please accept my sincere apology. Please be assured that the issues you’ve raised have been addressed, and the appropriate action has been taken. The hotel is in the process of... More 

Harrisburg, Pennsylvania
Level Contributor
5 reviews
4 hotel reviews
4 of 5 stars Reviewed September 28, 2015

Had a great stay at this hotel. Last minute business change had me here for a week. The hotel decor and furnishings are a bit tired, but clean and neat. Comfortable beds with plenty of pillows. What really stands out is the level of service the staff extends. Directions to eateries (Blue Marlin in downtown Columbia, wonderful seafood...thank you Robert),... More 

Helpful?
Thank wyacondaBob
Sherry A, General Manager at Comfort Inn Ft. Jackson Maingate, responded to this review

Thank you so much for your kind words of praise for my staff and the hotel. My staff takes pride in making sure each guest has a wonderful experience at our property. You will be happy to know in the near future we are starting renovations to take care of that tired look you mentioned, by the first of the... More 

Holt, Michigan
1 review
5 of 5 stars Reviewed September 21, 2015

I enjoyed the stay. I have traveled and stayed at many places. I found the front desk rep, Sabrina, at this hotel to be one of the best I have encountered at making guests feel welcomed. She is cheerful and friendly while busy answering the phone and handling guests arriving to check in. Rooms were clean and the hospitality was... More 

Helpful?
Thank Gary B
Sherry A, General Manager at Comfort Inn Ft. Jackson Maingate, responded to this review

Given the very nature of hotel business, the hours are long and demanding. Day or night, good service depends upon people willing to give their very best at all times, Sabrina is one of those people and I am truly bless to have her as a member of my staff.. That’s why it’s rewarding when a guest recognizes our staff’s... More 

Louisville, Kentucky
1 review
5 of 5 stars Reviewed August 21, 2015

There are closer hotels to Downtown Columbia than this property. There are even closer Comfort Inns. Nevertheless, this is my "Go To" hotel there. The difference between the peddler and the pro is that when there is a problem, one cannot find the peddler. On the off chance one encounters an issue with these folks, your satisfaction is their only... More 

Helpful?
Thank iTravelFrom
Sherry A, General Manager at Comfort Inn Ft. Jackson Maingate, responded to this review

Thank you so much for your wonderful comments concerning my hotel and staff. We take pride and making sure each guest has a wonderful. It was truly a pleasure serving you. We hope to see you again if your in the Columbia area. Sherry Anders General Manager More 

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