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Comfort Inn Ft. Jackson Maingate

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7337 Garner's Ferry Rd., Columbia, SC 29209-2110
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Comfort Inn Ft. Jackson Maingate
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Comfort Inn Ft. Jackson Maingate
Comfort Inn Ft. Jackson Maingate
Comfort Inn Ft. Jackson Maingate
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73 reviews from our community

Traveler rating
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    10
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26
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10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Southington
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

We came to Comfort Inn because we had checked into another hotel in the area and were very displeased with the room so came here because most of the reviews were quite positive. I was surprised that there were any negative reviews. I checked them out and several were concerned with refunds. The room was immaculate and well equipped. There... More 

Was this review helpful? Yes
Sherry A, General Manager at Comfort Inn Ft. Jackson Maingate, responded to this review

We accommodate many guests each evening, and we strive to make their night’s stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. But, it’s only through their eyes that we can accurately assess the quality of the accommodations and services we provide. Thank you for your... More 

1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed in this hotel for 3 nights during army graduation. All the staff were amazing and customer service oriented, from the front desk staff to the maid to the person who kept the continental breakfast stocked. Not just nice, but very friendly. The rooms were clean and spacious. Definitely worth it!

Was this review helpful? Yes
Sherry A, General Manager at Comfort Inn Ft. Jackson Maingate, responded to this review

Thank you for your kind comments regarding my hotel and staff. I'm very grateful for the staff I have. They work hard to make sure each guest has an excellent experience at our hotel. Please also let your soldier no how much we appreciate his or her service to our country. Need less to say we appreciate your business and... More 

Columbia, South Carolina
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Stayed at this hotel while attending my grandsons graduation from basic training from Fort Jackson. The only positive was from hotel staff Miss Erica,what a lovely soul, Miss Kim and Miss Freda. The hotel needed a good old cleaning from top to bottom. Not saying the household staff didn't do their job but there's only so much you can polish... More 

Was this review helpful? Yes 1
Sherry A, General Manager at Comfort Inn Ft. Jackson Maingate, responded to this review

I appreciate the comments you made towards my staff. They work hard at making sure each guest has a excellent stay at our property. The hotel has installed new carpeting in all the guest rooms as well as the hallways. New tile has been installed in the breakfast area and most common areas. We have also installed in box springs... More 

Penfield, New York
1 review
5 of 5 stars Reviewed 3 weeks ago

We spent 3 nights and really cannot find anything negative to say. Check in was fast and friendly. Room is large, super clean (had bad experience across town) and never had a more comfortable bed including many New York and Las Vegas stays. All staff ware friendly and went the extra mile. Erica is a prized employee, a true asset... More 

Was this review helpful? Yes
Sherry A, General Manager at Comfort Inn Ft. Jackson Maingate, responded to this review

Mr. Jurik, It is a pleasure working with you and your wife. Believe me when I say I know just how lucky I am to have my staff. It is truly a pleasure coming to work each day knowing I get to work with them. My guest gets to experience their excellent customer service skills everyday as well. We look... More 

Silver Spring
Top Contributor
53 reviews 53 reviews
24 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel surprisingly was NOT near the main gate of Fort Jackson? That was 2 freeway exits away. The property is typical of comfort Inns in that the furnishings and general room decor is not the newest, but not shabby. The bed was comfortable and the room large with microwave and small refrigerator. The breakfast was average, but the attendant... More 

Was this review helpful? Yes
Sherry A, General Manager at Comfort Inn Ft. Jackson Maingate, responded to this review

Thank you for your kind comments concerning my hotel and staff. The hotel is going through some up dates with new carpeting in the guest rooms and hallway, tile in the breakfast areas and public spaces, as well in the future some new furniture and fixtures for the guest rooms. No we are not exactly at the main gate for... More 

Fort Walton Beach, Florida
Contributor
18 reviews 18 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

If you want to stay at a hotel that is comfortable and feels like home, this is the place to be! I actually work at a hotel near by and needed a room for me and my family. I believe that they just had some renovations done and they did a great job. Breakfast was nice, the staff was nice... More 

Was this review helpful? Yes
Sherry A, General Manager at Comfort Inn Ft. Jackson Maingate, responded to this review

Thank you for your wonderful comments. Yes we just have put in new carpeting in the hallways and guest room, new tile in the public areas as well as the breakfast area. We are make new changes everyday to improve our property. Thank you again. More 

1 review
5 of 5 stars Reviewed February 13, 2015

Checking in was a breeze, the front desk staff were very knowledgable for recommending places to eat, cleaning crew kept rooms tidy and stocked, the breakfast lady Erica was THE BEST! I would have taken her home with me if I could! She was so sweet and attentive to everyone! I've never had that kind of service at another hotel... More 

Was this review helpful? Yes
Sherry A, General Manager at Comfort Inn Ft. Jackson Maingate, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Sherry Anders... More 

2 reviews
5 of 5 stars Reviewed February 10, 2015

We have found our stay here to be comfortable. The breakfast was excellent. The gym was a good size and clean, and the indoor pool is a nice feature. Rooms are updated with new carpeting. The staff was warm and friendly. Despite being located in Southeast Columbia, we found the hotel an easy drive to the downtown historic areas and... More 

Was this review helpful? Yes
Sherry A, General Manager at Comfort Inn Ft. Jackson Maingate, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Sherry Anders... More 

charleston, sc
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 of 5 stars Reviewed February 9, 2015

After a busy few weeks, we needed a place to relax, enjoy the pool, and feel at home. The staff at this location went out of their way to make us feel welcomed. Didn't have any issues with our room, but met the maintenance man and maids in the hallway, and all were pleasant. The front desk staff and breakfast... More 

Was this review helpful? Yes
Sherry A, General Manager at Comfort Inn Ft. Jackson Maingate, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Sherry Anders... More 

Knockemstiff, OH
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 5, 2015

Stayed to attend graduation at Ft Jackson and was pleased with our choice. Just a few minutes away from base, this hotel is also located just a few miles from restaurants such as Buffalo Wild Wings and Applebees. Very friendly staff, eager to please. They are about to install new carpeting in the guest rooms and hallways as well as... More 

Was this review helpful? Yes
Sherry A, General Manager at Comfort Inn Ft. Jackson Maingate, responded to this review

Thank you so much for your wonderful comments concerning my hotel and staff. We are working hard to improve the hotel and the staff takes pride in making sure each guest has a wonderful stay. Please let your soldier know how much we appreciate his or her service to our country. We appreciate your business. If you are in the... More 

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