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Comfort Inn Ft. Jackson Maingate

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7337 Garner's Ferry Rd., Columbia, SC 29209-2110
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Comfort Inn Ft. Jackson Maingate
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Comfort Inn Ft. Jackson Maingate
Comfort Inn Ft. Jackson Maingate
Comfort Inn Ft. Jackson Maingate
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80 reviews from our community

Traveler rating
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    12
    5
    20
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32
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10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Took a weekend trip to visit the zoo and stayed here. check in was quick and easy. Room was okay, nothing fancy. Beds were comfy. Bathroom sink was angled down in our room so things kept falling off. Also, saw 2 bugs in room. Breakfast was decent for it being free.

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Sherry A, General Manager at Comfort Inn Ft. Jackson Maingate, responded to this review

I’m concerned about the problem you experienced at our hotel during your recent visit. I’m writing to thank you for taking the time to bring this matter to my attention. Please accept my sincere apology. I assure you that the issues you’ve raised have been addressed, and the appropriate action has been taken. Kinds Regards Sherry Anders General Manager More 

London, Canada
Contributor
13 reviews 13 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stopped at this hotel on route from Toronto to Orlando for one night. It was a quick stay, but we were satisfied. There were five of us travelling, three adults and two children, and we took the two queen plus pull-out room. The cost was reasonable. The room was spacious and clean. The two queen beds were comfortable. The... More 

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Sherry A, General Manager at Comfort Inn Ft. Jackson Maingate, responded to this review

Thank you for your kind comments concerning my hotel and staff. Each member of my staff works hard to make sure every guest as a wonderful experience when they stay here. We appreciate your business and if your in the Columbia area I hope you come back to see us. Sincerely, Sherry Anders General Manager Comfort Inn & Suites, Fort... More 

Baltimore, Maryland
1 review
5 of 5 stars Reviewed April 15, 2015

We don't usually expect much from pet-friendly hotels, but Comfort Inn in Columbia SC was a wonderful surprise. So very nice and clean and friendly! The sheets smelled so fresh, the bedding was so very comfy, and the staff so very friendly - we were delighted. To wake up and find breakfast waiting in dining room was a huge bonus,... More 

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Sherry A, General Manager at Comfort Inn Ft. Jackson Maingate, responded to this review

Thank you for your kind comments concerning my hotel and staff. Each member of my staff works hard to make sure every guest as a wonderful experience when they stay here. We appreciate your business and if your in the Columbia area I hope you come back to see us. Sincerely, Sherry Anders General Manager Comfort Inn & Suites, Fort... More 

Easley, South Carolina
Contributor
11 reviews 11 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 12, 2015

The beds were so comfortable as well as the pillows. Everyone was so nice but the lady in the breakfast room was WONDERFUL!! She just made our breakfast experience even better and the selection of food was great too. I guess if I had any complaints it would be that the sleeper sofa needed to be replaced because it had... More 

Was this review helpful? Yes
Sherry A, General Manager at Comfort Inn Ft. Jackson Maingate, responded to this review

Thank you for your kind comments concerning my hotel and staff. Each member of my staff works hard to make sure every guest as a wonderful experience when they stay here. We appreciate your business and if your in the Columbia area I hope you come back to see us. Sincerely, Sherry Anders General Manager Comfort Inn & Suites, Fort... More 

Richmond, Virginia
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed April 11, 2015

We visited the Fort Jackson area to attend our daughter's graduation from basic training. The hotel is at exit 10 off I-77. Graduation is off exit 15. The hotel is very convenient to the interstate. It is a small 3-story unit with free snacks, cookies, breakfast, internet, treadmills and pool. The pool had a small outside porch where my husband... More 

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Sherry A, General Manager at Comfort Inn Ft. Jackson Maingate, responded to this review

We appreciate you kind comments concerning my hotel and staff. We have strive to make each guest have a wonderful experience when they stay with us. My hopes are that if your in the Columbia are you come and stay with us again. Kinds Regards, Sherry Anders General Manager Comfort Inn & Suites, Fort Jackson Main Gate Columbia, SC More 

Ottawa, Canada
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 10, 2015

We just needed to get off the road for a few hours. Staff at front desk were nice. The room itself was dated and you could hear people talking from the room next door. Bed was good though. Don't know about the breakfast we left early the next day What I really objected to was being drilled for $25.00 for... More 

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Sherry A, General Manager at Comfort Inn Ft. Jackson Maingate, responded to this review

Despite what guest may think, we do have to spend extra time in rooms that have pets in them. All guest do not take care of their pets the same way, which means that extra precautions have to be made in each of the rooms that do have a pet in them. Our charge is lower than other hotels who... More 

WOODBRIDGE
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed April 10, 2015

Hotel was very clean and awesome staff members. My room was a king size bed and the bed/pillows felt like the way clouds look.. I will always stay at this hotel when in that location area. NOW: the breakfast was GREAT but I would suggest that Comfort Inn & Suites-FT Jackson Main Gate look into purchasing a higher grade of... More 

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Sherry A, General Manager at Comfort Inn Ft. Jackson Maingate, responded to this review

I can appreciate your feeling for Amber Lynn. She is a wonderful girl and I feel very lucky to have her as a member of my staff. I appreciate your kind comments concerning my hotel. My staff strives to make each guest has a wonderful stay so that they may tell their friends about us. I hope the next time... More 

Southington
Senior Contributor
33 reviews 33 reviews
19 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed March 23, 2015 via mobile

We came to Comfort Inn because we had checked into another hotel in the area and were very displeased with the room so came here because most of the reviews were quite positive. I was surprised that there were any negative reviews. I checked them out and several were concerned with refunds. The room was immaculate and well equipped. There... More 

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Sherry A, General Manager at Comfort Inn Ft. Jackson Maingate, responded to this review

We accommodate many guests each evening, and we strive to make their night’s stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. But, it’s only through their eyes that we can accurately assess the quality of the accommodations and services we provide. Thank you for your... More 

1 review
5 of 5 stars Reviewed March 22, 2015

We stayed in this hotel for 3 nights during army graduation. All the staff were amazing and customer service oriented, from the front desk staff to the maid to the person who kept the continental breakfast stocked. Not just nice, but very friendly. The rooms were clean and spacious. Definitely worth it!

Was this review helpful? Yes
Sherry A, General Manager at Comfort Inn Ft. Jackson Maingate, responded to this review

Thank you for your kind comments regarding my hotel and staff. I'm very grateful for the staff I have. They work hard to make sure each guest has an excellent experience at our hotel. Please also let your soldier no how much we appreciate his or her service to our country. Need less to say we appreciate your business and... More 

Columbia, South Carolina
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 15, 2015

Stayed at this hotel while attending my grandsons graduation from basic training from Fort Jackson. The only positive was from hotel staff Miss Erica,what a lovely soul, Miss Kim and Miss Freda. The hotel needed a good old cleaning from top to bottom. Not saying the household staff didn't do their job but there's only so much you can polish... More 

Was this review helpful? Yes 1
Sherry A, General Manager at Comfort Inn Ft. Jackson Maingate, responded to this review

I appreciate the comments you made towards my staff. They work hard at making sure each guest has a excellent stay at our property. The hotel has installed new carpeting in all the guest rooms as well as the hallways. New tile has been installed in the breakfast area and most common areas. We have also installed in box springs... More 

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