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All 93 Columbia hotels

Comfort Inn Ft. Jackson Maingate

2.0 of 5 Hotel   |   7337 Garner's Ferry Rd., Columbia, SC 29209-2110
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Comfort Inn Ft. Jackson Maingate
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Ranked #52 of 93 Hotels in Columbia
A recent review
3 of 5 stars Reviewed October 19, 2014
Jayr09 St. Louis
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63 reviews from our community

Traveler rating
    13
    16
    9
    5
    20
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22
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10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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St. Louis
Senior Contributor
38 reviews 38 reviews
29 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed October 19, 2014

The hotel is a busy one. The staff was very friendly. The room was nice; had comfortable beds and the extra pillows. We did check 2 rooms as the first was not to our satisfaction. There is a microwave and refrigerator in the room. The room was quiet. Breakfast had it all, like all the Comfort Inn and Suites but... More

Was this review helpful? Yes
Sherry A, General Manager at Comfort Inn Ft. Jackson Maingate, responded to this review

Thank you so much for your kind comments concerning my hotel and staff. The hotel is going through renovations now and we hope to address some or all of your concerns when we are through. My staff works hard at making sure each guest has an exceptional experience when they stay with us. If you in the Columbia area again... More

Belton, South Carolina
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed October 17, 2014

We have stayed there twice in the last 2 months, the staff is fantastic, the rooms have been clean. My husband has to go to the VA right down the road and if for some reason he had to stay at the hospital....I would not have a problem staying there by myself. The entire staff were friendly and you could... More

Was this review helpful? Yes
Sherry A, General Manager at Comfort Inn Ft. Jackson Maingate, responded to this review

On behalf of our hotel staff, I am writing to let you know how delighted we were to receive your kind words of praise concerning our property during your recent stay with us. My staff works hard to make sure each guest fells at home when they stay with us. We appreciate your business and we look forward to see... More

Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed October 8, 2014

Mold in the shower, no water pressure, no hot water, and charged double what they quoted at check out. We told them we had 3 people they kept stocking 1 towel and then told us if we needed more we had to get it ourself they didnt have room service, and there were people smoking pot in the elevator. Employees... More

Was this review helpful? Yes 1
Sherry A, General Manager at Comfort Inn Ft. Jackson Maingate, responded to this review

I’m concerned about the problem you experienced at our hotel during your recent visit. I’m writing to thank you for taking the time to bring this matter to my attention. We accommodate many guests each evening, and we strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of... More

Wichita
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 of 5 stars Reviewed August 5, 2014

Very good place to stay. We stayed over night and it was very Quiet. We felt very comfortable. It was easy to find and we enjoyed it and would come back. we have no problems with hotel. Everything was clean and we had a handicap room.

Was this review helpful? Yes
Sherry A, General Manager at Comfort Inn Ft. Jackson Maingate, responded to this review

Thank you so much for your kind comments concerning our hotel. We appreciate your business and hope that if your in the Columbia area again you still come an stay with us. More

Columbia
1 review
5 of 5 stars Reviewed July 25, 2014 via mobile

I would have rated this motel greater than a five if they had any higher scoring numbers. Very clean, very friendly, and the best value you will find. I would definitely stay there again. Thank you for an enjoyable stay.

Was this review helpful? Yes
Sherry A, General Manager at Comfort Inn Ft. Jackson Maingate, responded to this review

On behalf of our hotel staff, I am writing to let you know how delighted we were to receive your kind words of praise concerning our property during your recent stay with us. My staff works hard to provide excellent customer service to all our guest. We appreciate your business and hope to see you again when your in our... More

Contributor
13 reviews 13 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 18, 2014

As my road weary husband, our 3 kids and I were on a road trip we booked this room for a quick overnight stop about 2 hours before we got there using hotwire for just under $80 total. The room had 2 comfortable and clean queen size beds and a twin size pull out sofa. It was the perfect size... More

Was this review helpful? Yes
Sherry A, General Manager at Comfort Inn Ft. Jackson Maingate, responded to this review

On behalf of our hotel staff, I am writing to let you know how delighted we were to receive your kind words of praise concerning our property during your recent stay with us. I'm also writing to say that we are in the process of having our carpets cleaned and we are also in the initial process of replacing the... More

New Braunfels, Texas
Top Contributor
161 reviews 161 reviews
49 hotel reviews
62 helpful votes 62 helpful votes
2 of 5 stars Reviewed April 10, 2014

We spent one night here in late March. It was not up to par with most Comfort Inns we have experienced. There were multiple problems in the room....candy wrappers all over the floor in several places, tissue box in bath had 3 tissues in it, bathroom reeked with smoke (even tho this was a "no smoking" room), coffee pack (unused)... More

Was this review helpful? Yes
Sherry A, General Manager at Comfort Inn Ft. Jackson Maingate, responded to this review

I’m concerned about the problem you experienced at our hotel during your recent visit. I’m writing to thank you for taking the time to bring this matter to my attention. We accommodate many guests each evening, and we strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of... More

danville,va
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed April 2, 2014

We are 3 sisters traveling together. Two of us room together and the other sister has a dog so our choices are limited to "pet friendly" hotels. Some are places that you would not want to stay but this Comfort Inn was very clean and comfortable. Our sister's room key did not work after the first time she used it.... More

Was this review helpful? Yes
Sherry A, General Manager at Comfort Inn Ft. Jackson Maingate, responded to this review

We accommodate many guests each evening, and we strive to make their night’s stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. But, it’s only through their eyes that we can accurately assess the quality of the accommodations and services we provide. Thank you for your... More

Terre Haute, Indiana
1 review
5 of 5 stars Reviewed February 2, 2014 via mobile

We stayed in the hotel for our sons basic training graduation. We got there before check in as we were trying to beat the upcoming storm. We were able to get in early..Lady at the front desk was super friendly. All the staff we encountered, were very friendly every time we saw them. Always smiled said hello and told us... More

Was this review helpful? Yes
Sherry A, General Manager at Comfort Inn Ft. Jackson Maingate, responded to this review

On behalf of my entire hotel staff, I am writing to let you know how delighted we were to receive your kind words of praise concerning our property during your recent stay with us. Given the very nature of hotel business, the hours are long and demanding. Day or night, good service depends upon people willing to give their very... More

Danville, Illinois
1 review
1 of 5 stars Reviewed January 27, 2014

After traveling 12 hours I checked into a room around 8:15am., I was going to get some rest when I noticed stains on the sheets. I asked house keeping to change the sheets for me and they did so. I then went down stairs to eat breakfast with my children, it was 9:20am and it closes at 9:30. The lady... More

Was this review helpful? Yes
Sherry A, General Manager at Comfort Inn Ft. Jackson Maingate, responded to this review

I’m concerned about the problem you experienced at our hotel during your recent visit. I’m writing to thank you for taking the time to bring this matter to my attention. I have spoken to my staff about your experience. The gentleman who went into your room was my maintenance personal. Being that check in is at 3 PM, he thought... More

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Additional Information about Comfort Inn Ft. Jackson Maingate

Address: 7337 Garner's Ferry Rd., Columbia, SC 29209-2110
Phone Number:
Location: United States > South Carolina > Columbia
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn Ft. Jackson Maingate 2*
Number of rooms: 67
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Also Known As:
Comfort Inn Ft. Jackson Maingate Hotel Columbia
Comfort Inn Columbia
Columbia Comfort Inn

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