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Comfort Inn Ft. Jackson Maingate

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7337 Garner's Ferry Rd., Columbia, SC 29209-2110
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Comfort Inn Ft. Jackson Maingate
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Comfort Inn Ft. Jackson Maingate
Comfort Inn Ft. Jackson Maingate
Comfort Inn Ft. Jackson Maingate
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78 reviews from our community

Traveler rating
    22
    20
    11
    5
    20
See reviews for
30
17
1
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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    (78)
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    (26)
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Baltimore, Maryland
1 review
5 of 5 stars Reviewed 4 days ago NEW

We don't usually expect much from pet-friendly hotels, but Comfort Inn in Columbia SC was a wonderful surprise. So very nice and clean and friendly! The sheets smelled so fresh, the bedding was so very comfy, and the staff so very friendly - we were delighted. To wake up and find breakfast waiting in dining room was a huge bonus,... More 

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Easley, South Carolina
Contributor
11 reviews 11 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The beds were so comfortable as well as the pillows. Everyone was so nice but the lady in the breakfast room was WONDERFUL!! She just made our breakfast experience even better and the selection of food was great too. I guess if I had any complaints it would be that the sleeper sofa needed to be replaced because it had... More 

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Sherry A, General Manager at Comfort Inn Ft. Jackson Maingate, responded to this review

Thank you for your kind comments concerning my hotel and staff. Each member of my staff works hard to make sure every guest as a wonderful experience when they stay here. We appreciate your business and if your in the Columbia area I hope you come back to see us. Sincerely, Sherry Anders General Manager Comfort Inn & Suites, Fort... More 

Richmond, Virginia
Senior Contributor
39 reviews 39 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

We visited the Fort Jackson area to attend our daughter's graduation from basic training. The hotel is at exit 10 off I-77. Graduation is off exit 15. The hotel is very convenient to the interstate. It is a small 3-story unit with free snacks, cookies, breakfast, internet, treadmills and pool. The pool had a small outside porch where my husband... More 

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Sherry A, General Manager at Comfort Inn Ft. Jackson Maingate, responded to this review

We appreciate you kind comments concerning my hotel and staff. We have strive to make each guest have a wonderful experience when they stay with us. My hopes are that if your in the Columbia are you come and stay with us again. Kinds Regards, Sherry Anders General Manager Comfort Inn & Suites, Fort Jackson Main Gate Columbia, SC More 

Ottawa, Canada
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We just needed to get off the road for a few hours. Staff at front desk were nice. The room itself was dated and you could hear people talking from the room next door. Bed was good though. Don't know about the breakfast we left early the next day What I really objected to was being drilled for $25.00 for... More 

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Sherry A, General Manager at Comfort Inn Ft. Jackson Maingate, responded to this review

Despite what guest may think, we do have to spend extra time in rooms that have pets in them. All guest do not take care of their pets the same way, which means that extra precautions have to be made in each of the rooms that do have a pet in them. Our charge is lower than other hotels who... More 

WOODBRIDGE
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Hotel was very clean and awesome staff members. My room was a king size bed and the bed/pillows felt like the way clouds look.. I will always stay at this hotel when in that location area. NOW: the breakfast was GREAT but I would suggest that Comfort Inn & Suites-FT Jackson Main Gate look into purchasing a higher grade of... More 

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Sherry A, General Manager at Comfort Inn Ft. Jackson Maingate, responded to this review

I can appreciate your feeling for Amber Lynn. She is a wonderful girl and I feel very lucky to have her as a member of my staff. I appreciate your kind comments concerning my hotel. My staff strives to make each guest has a wonderful stay so that they may tell their friends about us. I hope the next time... More 

Southington
Senior Contributor
32 reviews 32 reviews
19 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We came to Comfort Inn because we had checked into another hotel in the area and were very displeased with the room so came here because most of the reviews were quite positive. I was surprised that there were any negative reviews. I checked them out and several were concerned with refunds. The room was immaculate and well equipped. There... More 

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Sherry A, General Manager at Comfort Inn Ft. Jackson Maingate, responded to this review

We accommodate many guests each evening, and we strive to make their night’s stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. But, it’s only through their eyes that we can accurately assess the quality of the accommodations and services we provide. Thank you for your... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

We stayed in this hotel for 3 nights during army graduation. All the staff were amazing and customer service oriented, from the front desk staff to the maid to the person who kept the continental breakfast stocked. Not just nice, but very friendly. The rooms were clean and spacious. Definitely worth it!

Was this review helpful? Yes
Sherry A, General Manager at Comfort Inn Ft. Jackson Maingate, responded to this review

Thank you for your kind comments regarding my hotel and staff. I'm very grateful for the staff I have. They work hard to make sure each guest has an excellent experience at our hotel. Please also let your soldier no how much we appreciate his or her service to our country. Need less to say we appreciate your business and... More 

Columbia, South Carolina
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 weeks ago

Stayed at this hotel while attending my grandsons graduation from basic training from Fort Jackson. The only positive was from hotel staff Miss Erica,what a lovely soul, Miss Kim and Miss Freda. The hotel needed a good old cleaning from top to bottom. Not saying the household staff didn't do their job but there's only so much you can polish... More 

Was this review helpful? Yes 1
Sherry A, General Manager at Comfort Inn Ft. Jackson Maingate, responded to this review

I appreciate the comments you made towards my staff. They work hard at making sure each guest has a excellent stay at our property. The hotel has installed new carpeting in all the guest rooms as well as the hallways. New tile has been installed in the breakfast area and most common areas. We have also installed in box springs... More 

Penfield, New York
1 review
5 of 5 stars Reviewed March 1, 2015

We spent 3 nights and really cannot find anything negative to say. Check in was fast and friendly. Room is large, super clean (had bad experience across town) and never had a more comfortable bed including many New York and Las Vegas stays. All staff ware friendly and went the extra mile. Erica is a prized employee, a true asset... More 

Was this review helpful? Yes
Sherry A, General Manager at Comfort Inn Ft. Jackson Maingate, responded to this review

Mr. Jurik, It is a pleasure working with you and your wife. Believe me when I say I know just how lucky I am to have my staff. It is truly a pleasure coming to work each day knowing I get to work with them. My guest gets to experience their excellent customer service skills everyday as well. We look... More 

Silver Spring
Top Contributor
53 reviews 53 reviews
24 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed March 1, 2015

The hotel surprisingly was NOT near the main gate of Fort Jackson? That was 2 freeway exits away. The property is typical of comfort Inns in that the furnishings and general room decor is not the newest, but not shabby. The bed was comfortable and the room large with microwave and small refrigerator. The breakfast was average, but the attendant... More 

Was this review helpful? Yes
Sherry A, General Manager at Comfort Inn Ft. Jackson Maingate, responded to this review

Thank you for your kind comments concerning my hotel and staff. The hotel is going through some up dates with new carpeting in the guest rooms and hallway, tile in the breakfast areas and public spaces, as well in the future some new furniture and fixtures for the guest rooms. No we are not exactly at the main gate for... More 

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