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Comfort Inn Ft. Jackson Maingate

2.5 of 5 7337 Garner's Ferry Rd., Columbia, SC 29209-2110
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Comfort Inn Ft. Jackson Maingate
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Comfort Inn Ft. Jackson Maingate
Comfort Inn Ft. Jackson Maingate
Comfort Inn Ft. Jackson Maingate
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70 reviews from our community

Traveler rating
    18
    18
    9
    5
    20
See reviews for
24
16
1
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Penfield, New York
1 review
5 of 5 stars Reviewed 2 days ago NEW

We spent 3 nights and really cannot find anything negative to say. Check in was fast and friendly. Room is large, super clean (had bad experience across town) and never had a more comfortable bed including many New York and Las Vegas stays. All staff ware friendly and went the extra mile. Erica is a prized employee, a true asset... More 

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Silver Spring
Top Contributor
52 reviews 52 reviews
23 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The hotel surprisingly was NOT near the main gate of Fort Jackson? That was 2 freeway exits away. The property is typical of comfort Inns in that the furnishings and general room decor is not the newest, but not shabby. The bed was comfortable and the room large with microwave and small refrigerator. The breakfast was average, but the attendant... More 

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Sherry A, General Manager at Comfort Inn Ft. Jackson Maingate, responded to this review

Thank you for your kind comments concerning my hotel and staff. The hotel is going through some up dates with new carpeting in the guest rooms and hallway, tile in the breakfast areas and public spaces, as well in the future some new furniture and fixtures for the guest rooms. No we are not exactly at the main gate for... More 

Fort Walton Beach, Florida
Contributor
15 reviews 15 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

If you want to stay at a hotel that is comfortable and feels like home, this is the place to be! I actually work at a hotel near by and needed a room for me and my family. I believe that they just had some renovations done and they did a great job. Breakfast was nice, the staff was nice... More 

Was this review helpful? Yes
Sherry A, General Manager at Comfort Inn Ft. Jackson Maingate, responded to this review

Thank you for your wonderful comments. Yes we just have put in new carpeting in the hallways and guest room, new tile in the public areas as well as the breakfast area. We are make new changes everyday to improve our property. Thank you again. More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Checking in was a breeze, the front desk staff were very knowledgable for recommending places to eat, cleaning crew kept rooms tidy and stocked, the breakfast lady Erica was THE BEST! I would have taken her home with me if I could! She was so sweet and attentive to everyone! I've never had that kind of service at another hotel... More 

Was this review helpful? Yes
Sherry A, General Manager at Comfort Inn Ft. Jackson Maingate, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Sherry Anders... More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago

We have found our stay here to be comfortable. The breakfast was excellent. The gym was a good size and clean, and the indoor pool is a nice feature. Rooms are updated with new carpeting. The staff was warm and friendly. Despite being located in Southeast Columbia, we found the hotel an easy drive to the downtown historic areas and... More 

Was this review helpful? Yes
Sherry A, General Manager at Comfort Inn Ft. Jackson Maingate, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Sherry Anders... More 

charleston, sc
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

After a busy few weeks, we needed a place to relax, enjoy the pool, and feel at home. The staff at this location went out of their way to make us feel welcomed. Didn't have any issues with our room, but met the maintenance man and maids in the hallway, and all were pleasant. The front desk staff and breakfast... More 

Was this review helpful? Yes
Sherry A, General Manager at Comfort Inn Ft. Jackson Maingate, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Sherry Anders... More 

Knockemstiff, OH
Contributor
17 reviews 17 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed to attend graduation at Ft Jackson and was pleased with our choice. Just a few minutes away from base, this hotel is also located just a few miles from restaurants such as Buffalo Wild Wings and Applebees. Very friendly staff, eager to please. They are about to install new carpeting in the guest rooms and hallways as well as... More 

Was this review helpful? Yes
Sherry A, General Manager at Comfort Inn Ft. Jackson Maingate, responded to this review

Thank you so much for your wonderful comments concerning my hotel and staff. We are working hard to improve the hotel and the staff takes pride in making sure each guest has a wonderful stay. Please let your soldier know how much we appreciate his or her service to our country. We appreciate your business. If you are in the... More 

St. Louis
Senior Contributor
39 reviews 39 reviews
30 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed October 19, 2014

The hotel is a busy one. The staff was very friendly. The room was nice; had comfortable beds and the extra pillows. We did check 2 rooms as the first was not to our satisfaction. There is a microwave and refrigerator in the room. The room was quiet. Breakfast had it all, like all the Comfort Inn and Suites but... More 

Was this review helpful? Yes
Sherry A, General Manager at Comfort Inn Ft. Jackson Maingate, responded to this review

Thank you so much for your kind comments concerning my hotel and staff. The hotel is going through renovations now and we hope to address some or all of your concerns when we are through. My staff works hard at making sure each guest has an exceptional experience when they stay with us. If you in the Columbia area again... More 

Belton, South Carolina
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed October 17, 2014

We have stayed there twice in the last 2 months, the staff is fantastic, the rooms have been clean. My husband has to go to the VA right down the road and if for some reason he had to stay at the hospital....I would not have a problem staying there by myself. The entire staff were friendly and you could... More 

Was this review helpful? Yes
Sherry A, General Manager at Comfort Inn Ft. Jackson Maingate, responded to this review

On behalf of our hotel staff, I am writing to let you know how delighted we were to receive your kind words of praise concerning our property during your recent stay with us. My staff works hard to make sure each guest fells at home when they stay with us. We appreciate your business and we look forward to see... More 

Senior Contributor
36 reviews 36 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed October 8, 2014

Mold in the shower, no water pressure, no hot water, and charged double what they quoted at check out. We told them we had 3 people they kept stocking 1 towel and then told us if we needed more we had to get it ourself they didnt have room service, and there were people smoking pot in the elevator. Employees... More 

Was this review helpful? Yes 1
Sherry A, General Manager at Comfort Inn Ft. Jackson Maingate, responded to this review

I’m concerned about the problem you experienced at our hotel during your recent visit. I’m writing to thank you for taking the time to bring this matter to my attention. We accommodate many guests each evening, and we strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of... More 

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Additional Information about Comfort Inn Ft. Jackson Maingate

Address: 7337 Garner's Ferry Rd., Columbia, SC 29209-2110
Phone Number:
Location: United States > South Carolina > Columbia
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn Ft. Jackson Maingate 2.5*
Number of rooms: 67
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Also Known As:
Comfort Inn Ft. Jackson Maingate Hotel Columbia
Comfort Inn Columbia
Columbia Comfort Inn

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