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All 92 Columbia hotels

Extended Stay America - Columbia - Ft. Jackson

2.0 of 5 Hotel   |   5430 Forest Drive, Columbia, SC 29206
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Ranked #56 of 92 hotels in Columbia
A recent review
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39 people have reviewed this hotel

Traveler rating
    11
    6
    7
    7
    8
See reviews for
16
3
2
7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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English first
There are newer reviews for Extended Stay America - Columbia - Ft. Jackson
See the most recent reviews
1 review
5 of 5 stars Reviewed May 16, 2013 via mobile

I was in town for a graduation ceremony at Ft Jackson. I truly braced myself for the worst as Extended Stays have really declined in cleanliness and comfort standards over the past ten years - they're typically a cheap crash pad. This location was an exception. Very clean, very comfortable and a truly friendly staff! It was less than a... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Columbia - Ft. Jackson, responded to this review

Thank you for your review. I'm so pleased to hear that you had an enjoyable stay at our hotel. We truly enjoyed having you as our guest and hope you had a great time at the Graduation Ceremony! Thank you for choosing Extended Stay Hotels. We hope to see you again soon. More

California, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 16, 2013

I came to watch my husband's basic training graduation, and loved it! The guy at the front desk, I think his name was Eric, was really professional and nice. Our room was clean and fairly modern, and the bed was actually surprisingly comfortable. I had no problems and would come back in a heartbeat if I am ever in the... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Columbia - Ft. Jackson, responded to this review

Chloe - Congratulations to your Husband on graduating from basic training! Thank you for taking the time to write a review of your stay. I'm thrilled that you were comfortable and were taken such good care of by the staff. I will share your remarks with them, especially Eric. Thank you again for sharing your experience with us. We look... More

Bishopville, South Carolina
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 7, 2013

My recent visit to Extended Stay Fort Jackson- It was really an unpleasant visit. I decided to reserve the room online so that I could be closer to the base(my husband serves there)but was not pleased by the service or the room when I got there. The ront desk was so unprofessional- they were more focused on how to say... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Columbia - Ft. Jackson, responded to this review

Angie - Please accept my most sincere apologies for the issues you experienced upon checking out of our hotel. It is never our intention to double charge a guest or to make a guest feel uncomfortable. As this hotel's manager, I am reviewing our check-out process with the staff and coaching them on ways to improve their customer service. We... More

Orlando, Florida, United States
1 review
2 of 5 stars Reviewed April 17, 2013

I had planned this trip due to my son having surgery. I had to travel by car because for strange reasons American Airlines cancelled all flights and I could not wait due to the nature of this trip. I traveled all night and upon arrival to the hotel asked a question " is there anyway I could check in ?... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Columbia - Ft. Jackson, responded to this review

Thank you for your recent review of your stay. I sincerely apologize that we did not have your room available when you arrived. I have discussed this with the GSR and explained that his comments were unacceptable. Your comments were reviewed by the staff, and we will make sure your experience is not repeated. The staff and I appreciate your... More

San Tan Valley, Arizona
Top Contributor
84 reviews 84 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed April 14, 2013 via mobile

For about thirty five dollars we got a fairly clean room an ok bed We stayed two weeks. Had to buy skillet and pan. Had fridge stove and sink. It was ok but if you want luxury then this is not for you.

Was this review helpful? Yes 1
New York City, New York
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 8, 2013

It's convenient, and centrally located. I stayed there for a few days. This was not my first or last stay at this hotel. I went to a graduation at Fort Jackson. It served its purpose. Would I stay again? Sure. It's close to the base, as well as Wal-mart, and other stores and restaurants.

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 5, 2013 via mobile

I loved this hotel. The staff was helpful and kind. My room was amazing, clean, and spacious. I stayed there for a few days while attending my fiancé's graduation from Fort Jackson and it was great. Perfect location, close to stores and restaurants. I would have stayed for a long time. I think the hotel is great. I had my... More

Was this review helpful? Yes 1
Burlington, Vermont
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 23, 2013

I stayed here while attending my son's graduation from Ft Jackson. The location is perfect, more importantly the staff are fantastic. They are friendly and so helpful. My room was clean and exactly what I needed. I would definitely stay here again.

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 17, 2013

I planned on staying for 11 days while I had some home repairs done. I was placed up stairs and had to walk down a corridor to the elevator. There were all kind of creepy men just hanging around walking up and down the breeze way. I am woman by myself and when it was dark that corridor was dimly... More

Was this review helpful? Yes 1
Doylestown, Pennsylvania
1 review
5 of 5 stars Reviewed February 9, 2013

I have stayed here a couple of times visiting family in the area. I have a large family (7 kids) and this place is a great value for the price. The rooms are very clean and the front desk staff has always been very accommodating to my family. The location is also very convenient and everything you could need is... More

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Additional Information about Extended Stay America - Columbia - Ft. Jackson

Also Known As:
Extended Stayamerica Columbia - Ft. Jackson Hotel Columbia
Extended Stayamerica Columbia - Ft. Jackson Hotel
Extended Stay Columbia
Columbia Extended Stay
Address: 5430 Forest Drive, Columbia, SC 29206
Phone Number:
Location: United States > South Carolina > Columbia
Amenities:
Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #56 of 92 hotels in Columbia
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Columbia - Ft. Jackson 2*
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