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All 93 Columbia hotels

Extended Stay America - Columbia - Ft. Jackson

2.0 of 5 Hotel   |   5430 Forest Drive, Columbia, SC 29206
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Ranked #55 of 93 Hotels in Columbia
A recent review
4 of 5 stars reviewed 1 week ago
JKucij Schenectady, New York
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46 reviews from our community

Traveler rating
    12
    9
    7
    8
    10
See reviews for
18
4
2
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
1 of 5 stars Reviewed 2 days ago NEW via mobile

would not stay here again .Staff was nice. Room was not sufficient. Stains on carpet and bedding. Smelled of smoke despite having a bone smoking room. Party in next room until 200 am with nothing being done about inappropriate behavior. Close to destination which was a plus .

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Schenectady, New York
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Spent two weeks visiting our recently transplanted son and his wife and their 3 mos old daughter. Knew we'd be with them mostly and simply needed a clean and secure room with a kitchenette. This worked for us. Not fancy but quite adequate and in the middle of lots of restaurant options. Decent value for the price.

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Alhambra
1 review
4 of 5 stars Reviewed 1 week ago

Good accommodation's, Fort Jackson is just over the bridge & if ur on a budget like I was! This place is right next 2 a Shopping Mall that has a Walmart, & a Dollar Tree. Restaurants as well like Subway, Sonic, McDonald's, Golden Carral etc. Great Trip!

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Manager_11525, General Manager at Extended Stay America - Columbia - Ft. Jackson, responded to this review

Thank you so much for sharing your experience with us. I'm so pleased to hear that you enjoyed your stay with us. We are glad to know that our location was so convenient for your needs, and that our hotel fit your budget. Thank you again for your review. We look forward to seeing you in the future, should your... More

Richmond Hill, Georgia, United States
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 31, 2014

We just moved to Columbia, and our new apartment is not ready for another week. Extended stay was in our budget for the week we needed a roof over our heads. Front desk woman was very friendly. Our room was very dirty, and my two year olds feet have been black everyday from the dirt on the floor. Luckily we... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Columbia - Ft. Jackson, responded to this review

Thank you for taking the time to write a review of your stay. I am so disappointed to read that your room had such severe cleanliness issues. Please accept my apology. In response to your feedback, I have met with my housekeeping staff to review our cleanliness standards to ensure that your experience is not repeated. As well, I am... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 11, 2014

Conveniently located off interstate. Has shopping center, fast food restaurants , and Walmart all in the same location. It was a bit difficult to find because it is behind the shopping center. Check in was very fast. Has elevators. Rooms were decent but a bit outdated. Clean for the most part. Can't complain about the cleanliness. Kitchen was equipped with... More

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Manager_11525, General Manager at Extended Stay America - Columbia - Ft. Jackson, responded to this review

I want to thank you for taking the time to write a review of our hotel. I am glad that you enjoyed our location, your clean room and your fully equipped kitchen. Still, I apologize that you found your room to be a bit outdated. Your comments will be useful as we continue to improve our guest experience. Thank you... More

West Dennis, Massachusetts
2 reviews
5 of 5 stars Reviewed May 28, 2014

This is one of the best places I stay. The price was excellent. I highly recommend it. Staff was friendly pleasant and very helpful. Located near everything you would need, ad Fort Jackson was right across the highway.

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Manager_11525, General Manager at Extended Stay America - Columbia - Ft. Jackson, responded to this review

Joe - Thank you for taking the time to write a review of your stay. I am glad to read that you were pleased with the service our staff provided and our hotel's location. We hope to see you again soon. More

Marshall, Michigan
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 25, 2014

Making a reservation at Extended Stay online or at this location apparently doesn't matter. I have stay at this location 7 times in the past 20 months for the US Army. Every time I've made a reservation and arrived there is a problem. This last stay, I booked online 4 1/2 months out from my stay. I arrived to a... More

Was this review helpful? Yes 2
Manager_11525, Manager at Extended Stay America - Columbia - Ft. Jackson, responded to this review

David - Thank you for your recent review of your stay. I sincerely apologize for the booking and maintenance issues that you have experienced during your stay with us. In response to your feedback, I will meet with the staff to review our maintenance policies and reservations policy to ensure your experience is not repeated. Your feedback is very important... More

Hudson, Florida
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 12, 2014

We came for a graduation at Ft. Jackson. As far as location, excellent, right across the road from the base. In appearance it looks good, however it was far from clean. The outside of the fridge, the counters and table were grimy. The table was polished and shiny over filth. We took hot soapy water on a cleaning cloth and... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Columbia - Ft. Jackson, responded to this review

I appreciate you taking the time to write a review of your experience with us. The cleanliness issues you described is unacceptable, and I sincerely apologize for your experience. In response to your feedback, I am retraining the housekeeper who cleaned your room. Thank you very much for providing us with your feedback. We hope that you will give us... More

Gainesville, Virginia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 26, 2014

I loved how close the hotel is from base since I went to BCT graduation. The staff was friendly. The only thing I had problems is that the bathroom tub was clogged. The room was clean and I liked that it had a small kitchen, bed was comfortable. Also, they didn't have extra sanitary items in the room; you have... More

Was this review helpful? Yes 1
Columbia, South Carolina
1 review
4 of 5 stars Reviewed December 31, 2013

We moved down to Columbia for work and are staying in a hotel until we find something. We have been staying here since Nov 29th. Our stay has been very nice. The new manager is excellent and will do anything for you to make your stay as enjoyable as it can be. I would recommend staying here.

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Additional Information about Extended Stay America - Columbia - Ft. Jackson

Address: 5430 Forest Drive, Columbia, SC 29206
Phone Number:
Location: United States > South Carolina > Columbia
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Columbia - Ft. Jackson 2*
Number of rooms: 120
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Also Known As:
Extended Stayamerica Columbia - Ft. Jackson Hotel Columbia
Extended Stay Columbia
Columbia Extended Stay

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