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Fairfield Inn Columbia Northwest/Harbison

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320 Columbiana Drive, Columbia, SC 29212
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1 room 1 guest
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Fairfield Inn Columbia Northwest\/Harbison
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104 Reviews from our TripAdvisor Community

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Traveler rating
    36
    35
    23
    5
    5
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34
23
2
25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • German first
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English first
  • All months
    (104)
  • Mar-May only
    (26)
  • Jun-Aug only
    (39)
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    (15)
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TN
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Convenient location, near Mall and lots of Restaurants. It is a Marriott, always clean and accommodating. We always stay here when we want to divide our trip to the beach. We always find it clean and consistent.

Was this review helpful? Yes
Jonbell F, Manager at Fairfield Inn Columbia Northwest/Harbison, responded to this review

Dear Valued Guest, Thank you for sharing your experience. As a VALUED CUSTOMER/Family Member of this Hotel, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve... More 

Oakland, New Jersey
Level Contributor
46 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

My husband, son and I stayed at the Fairfield Inn in Northwest Columbia while taking my son back to the University for fall semester. Although the hotel was clean it seemed dated and the bathroom was in need of repair. The staff was pleasant and the location was good.

Was this review helpful? Yes
Jonbell F, Manager at Fairfield Inn Columbia Northwest/Harbison, responded to this review

Dear Valued Guest, Thank you for taking the time to complete the Survey in regards to your recent stay. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the mattress issue that you have mentioned. We have shared... More 

Level Contributor
77 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Worked in Columbia this past week stayed at the Fairfield Inn on Columbiana from Tuesday night through Friday. Graham checked me in and was friendly. The cable tv was not functioning. The room was clean but had a slight musty odor. On Thursday's housekeeping visit I was not left with any shampoo. Other than that it is in a business... More 

Was this review helpful? Yes
Jonbell F, Manager at Fairfield Inn Columbia Northwest/Harbison, responded to this review

ear Valued Guest, Thank you for sharing your experience. As a VALUED CUSTOMER of this Hotel, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our... More 

Troy, Ohio
Level Contributor
36 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 4, 2015

I have been here for 6 weeks now and I can not imagine staying anywhere else. The rooms are clean and so are the grounds. Breakfast every morning includes eggs, bacon, sausage, rolls, waffles, cereal, muffins, juice, milk, and coffee all day. You are within a couple hundred yards of the Columbiana mall. The managers of this hotel are the... More 

Was this review helpful? Yes 1
Jonbell F, General Manager at Fairfield Inn Columbia Northwest/Harbison, responded to this review

Dear Valued Guest, Thank you for taking your valuable time to provide my staff and I your feedback. We are delighted you have enjoyed your stay. If we may ever be of additional service to you, please do not hesitate to contact myself or any member of our team. More 

Litchfield, Illinois, United States
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 20, 2015

We checked in late (around 9pm) without a reservation. Just got tired of the road and decided to stop here and travel on to Charleston in the morning. Room was clean and comfy. It served our purpose fine. It was a tad hard to find, as it was hidden off the main drag, but we found our way!

Was this review helpful? Yes
Jonbell F, General Manager at Fairfield Inn Columbia Northwest/Harbison, responded to this review

Dear Valued Guest, Thank you for taking your time to provide myself and my team with your review. We are delighted you enjoyed your stay. We hope you can return and visit again on your way back home. I will share your comments with my staff at our monthly gathering. Thank you again.. More 

Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed June 12, 2015

I'm traveling with my two boys while one attends USC camp. We stayed at this Fairfield Inn after 4 nights at the other Columbia area location. We moved bc the rate was so much cheaper for the night and I enjoy seeing different hotel properties. The location is about the and mileage distance from the stadium and the commute was... More 

Was this review helpful? Yes
Jonbell F, General Manager at Fairfield Inn Columbia Northwest/Harbison, responded to this review

Dear Valued Guest, I really appreciate you taking your time to provide my staff and I with your feedback. I will share your comments with my staff. If I may be of any additional service to you, please don't hesitate to contact us. I am hopeful you will have opportunity to return and stay with us again, so we can... More 

Winston Salem, North Carolina
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 2, 2015

This is my 2nd time at this Hotel. The location is second to none as it is within walking distance to restaurants and Shopping. Great and Courteous staff. Breakfast to boot too. You can beat the value.

Was this review helpful? Yes
Jonbell F, General Manager at Fairfield Inn Columbia Northwest/Harbison, responded to this review

Dear Valued Guest, Thank you so much for taking your valuable time to provide your feedback to my staff and I in regards to your recent stay. I have shared your comments with my entire staff, and we hope you are able to come and visit us again soon. More 

Arlington Heights, Illinois
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 28, 2015

Greeted immediately by courteous staff. Informed of many amenities before leaving front desk - unlike many hotels where a look into Welcome book is necessary. Hotel is in midst of shopping, restaurants and located close to interstate. Rooms are nicely decorated and clean. I will definitely return.

Was this review helpful? Yes 1
Jonbell F, Front Office Manager at Fairfield Inn Columbia Northwest/Harbison, responded to this review

Dear Valued Guest, Thank you for providing us with feedback on your recent stay. We so appreciate your valuable time, and kind response. Do come see us again soon. More 

Knoxville, TN
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed May 27, 2015

My comments of this Fairfield Inn unfortunately were posted to the other Fairfield Inn NE Columbia. By the comments received by management of the NE property, it appears that the signage is pretty good. The signage for the NW location needs improvement.

Was this review helpful? Yes
Jonbell F, Front Office Manager at Fairfield Inn Columbia Northwest/Harbison, responded to this review

Dear Valued Guest, Thank you for taking the time to complete the Trip Advison Survey in regards to your recent stay at the Fairfield Inn Columbia Northwest/Harbison. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the concerns... More 

Cary, NC
Level Contributor
43 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed April 19, 2015

Yes I understand this is not a high end Marriott brand, but I expected better. Bathroom had old used towel hanging behind the door. Probably because the shower tended to leak from the bathtub. Cracked tiles in bathroom. Dark room. Noisy air conditioning unit. Location behind the mall is great and the price we found on line was good as... More 

Was this review helpful? Yes 1
Jonbell F, General Manager at Fairfield Inn Columbia Northwest/Harbison, responded to this review

Dear Valued Guest, Thank you for taking the time to provide us with your valued comments. I apologize for the missing tile in your bathroom. If there should be anything I can do to make up for your poor experience, please do not hesitate to contact me. More 

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