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All 92 Columbia hotels

Fairfield Inn Columbia Northwest/Harbison

2.5 of 5 Hotel   |   320 Columbiana Drive, Columbia, SC 29212
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71%
Ranked #46 of 92 hotels in Columbia
A recent review
4 of 5 stars Reviewed June 17, 2014
Robert A Conway, South Carolina
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80 people have reviewed this hotel

Traveler rating
    29
    26
    16
    5
    4
See reviews for
28
16
1
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • German first
  • Any
English first
Denver, Colorado
1 review
2 of 5 stars Reviewed 3 weeks ago

First I had to talk to someone about adjusting my rate because I was staying on business with the Federal government. On the day I checked in I was told, "You will have to talk to the manager but he's not here now. He should be here in the morning." Because I was off to work early I called twice... More

Was this review helpful? Yes
Jonbell F, Manager at Fairfield Inn Columbia Northwest/Harbison, responded to this review

Dear Valued Guest, Thank you for taking the time to post a review and sharing your experience with the Fairfield Inn Columbia Northwest/Harbison. You indicated in your response that your stay was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. You’re a valued customer; everything we... More

Aiken, South Carolina
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed June 20, 2014 via mobile

Just stayed at this hotel and we were definitely not impressed. Lots of little things that add up to a place we will not go to again or recommend to others. 1) We were asked our business in town - why we were staying there! The clerk said that they had to ask this. This is completely unacceptable behavior that... More

Was this review helpful? Yes 1
Jonbell F, Manager at Fairfield Inn Columbia Northwest/Harbison, responded to this review

Dear Valued Guest, Thank you for taking the time and, sharing your experience with the Fairfield Inn Columbia Northwest/Harbison. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. I apologize on me, and my staff's behalf for asking your business in town. You’re a valued customer; everything we... More

Conway, South Carolina
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 of 5 stars Reviewed June 17, 2014

Nice hotel with no complaints - very clean. Well located within walking distance to eateries and next to a mall. It is off of I-26 so it makes getting back on the road easy - although a few blocks off so you certainly don't experience any road noise. We stayed on a Friday night with plans to leave early the... More

Was this review helpful? Yes
Jonbell F, Front Office Manager at Fairfield Inn Columbia Northwest/Harbison, responded to this review

Dear Robert, Thank you for taking the time to post a review on tripadvisor for Fairfield Inn Columbia NW/Harbison. We are delighted that your stay with the Fairfield Inn Columbia Northwest/Harbison was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with... More

Mason, Ohio
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 11, 2014

Just a short business trip to Columbia, South Carolina. The hotel in Columbia was clean and typical for a Fairfield Inn. No complaints. Breakfast was good. I didn't have any issues during my stay, and the staff was friendly.

Was this review helpful? Yes
Jonbell F, Manager at Fairfield Inn Columbia Northwest/Harbison, responded to this review

Dear Jordan, Thank you for taking the time to post a review on tripadvisor for Fairfield Inn Columbia NW/Harbison. We are delighted that your stay with the Fairfield Inn Columbia Northwest/Harbison was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with... More

Columbia KY
Top Contributor
75 reviews 75 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed June 1, 2014

My wife and I stayed here recently while passing through Columbia, and we were somewhat disappointed. When we arrived, there was only one person on duty, and she was on the phone. We were tired and ready to relax, however the phone call lasted longer and longer. The hotel was clean, however the bed linens do not seem up to... More

Was this review helpful? Yes
Jonbell F, Front Office Manager at Fairfield Inn Columbia Northwest/Harbison, responded to this review

Dear Barry, Thank you for taking the time and, sharing your experience with the Fairfield Inn Columbia Northwest/Harbison. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. Our goal is to address your concerns so that we can ensure you... More

Chicago
Top Contributor
110 reviews 110 reviews
25 hotel reviews
131 helpful votes 131 helpful votes
3 of 5 stars Reviewed May 26, 2014

A beautifully kept Inn with pleasant staff, nice complimentary breakfast and comfy beds. I would give this place an excellent rating except for one major drawback. The air freshener, or cleaning solution, or chemical used in the vacuums leave an insidious smell which triggered asthma symptoms. Anyone with respiratory issues beware, you are in for an uncomfortable night.

Was this review helpful? Yes
Jonbell F, Guest Relations Manager at Fairfield Inn Columbia Northwest/Harbison, responded to this review

Dear LU, Thank you for taking the time to post a review for our Fairfield Inn and sharing your experience with the Fairfield Inn Columbia Northwest/Harbison. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. Our goal is to address... More

Contributor
19 reviews 19 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 18, 2014

So i traveled from Columbus ga to meet my boyfriend halfway between ga and va and ... columbia south carolina is where we decided! I've always been a fan of Marriotts and this one def was a great investment since it was so last min ! The location is great ( I love shopping) the staff was very accommodating to... More

Was this review helpful? Yes
Jonbell F, Manager at Fairfield Inn Columbia Northwest/Harbison, responded to this review

Dear Alexandria, Thank you for taking the time to post a review on tripadvisor for our Hotel. We are delighted that your stay with the Fairfield Inn Columbia Northwest/Harbison was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so... More

Macon
Contributor
18 reviews 18 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 12, 2014

Usually when we go to Columbia (2 or 3 times a year) we stay at the Fairfield on Columbiana Dr. We arrived Saturday May 10 at 12:45 and was told no rooms available as they had sold out the previous night, which was not a problem as we had a shower to attend and could check in later. The problem... More

Was this review helpful? Yes
Jonbell F, Manager at Fairfield Inn Columbia Northwest/Harbison, responded to this review

Dear Guest, Thank you for taking the time to complete our Guest Satisfaction Survey and sharing your experience with the Fairfield Inn Columbia Northwest/Harbison. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. Our goal is to address your concerns... More

Orlando, Florida
Top Contributor
54 reviews 54 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 19, 2014

I am a loyal Marriott customer and travel often - I was very pleased with my recent stay at the Fairfield Inn - The front desk staff was always friendly and ready to answer questions. The hotel was very clean and housekeeping was also very friendly and attentive. I will stay again. Location is close to shopping and dining options.

Was this review helpful? Yes
Jonbell F, General Manager at Fairfield Inn Columbia Northwest/Harbison, responded to this review

dear valued Guest, Thank you so much for taking your valuable time to provide us with feedback from your recent stay. We love to hear it when a guest enjoys their experience. I will pass on to my guest care team your kind words, and please, come see us again real soon.. More

Greenville, South Carolina
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 15, 2014

I stayed at this hotel on business just for one night. It is an older Fairfield Inn and needs updating somewhat. The indoor pool is right off the front desk so the smell of chlorine was strong and my first impression. The front desk clerk was on her cell phone with a personal call. It took a couple of moments... More

Was this review helpful? Yes
Jonbell F, General Manager at Fairfield Inn Columbia Northwest/Harbison, responded to this review

Dear Valued Guest, Thank you for taking your time to provide us with feedback for your stay. Come see us again soon More

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Additional Information about Fairfield Inn Columbia Northwest/Harbison

Address: 320 Columbiana Drive, Columbia, SC 29212
Phone Number:
Location: United States > South Carolina > Columbia
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn Columbia Northwest/Harbison 2.5*
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Also Known As:
Fairfield Inn Columbia Northwest/Harbison Hotel Columbia
Fairfield Columbia
Columbia Fairfield Inn

14 photos of this hotel

Management photos: Courtesy of the property manager

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Room/suite (4)
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Hotel & grounds (3)
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Pool/beach area (1)
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Dining (2)
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Other (4)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Class
Number of rooms
84

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