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Fairfield Inn Columbia Northwest/Harbison

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320 Columbiana Drive, Columbia, SC 29212
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Fairfield Inn Columbia Northwest/Harbison
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Fairfield Inn Columbia Northwest/Harbison
Fairfield Inn Columbia Northwest/Harbison
Fairfield Inn Columbia Northwest/Harbison
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96 reviews from our community

Traveler rating
    34
    31
    21
    5
    5
See reviews for
33
22
1
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Knoxville, TN
Contributor
19 reviews 19 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed yesterday NEW

My comments of this Fairfield Inn unfortunately were posted to the other Fairfield Inn NE Columbia. By the comments received by management of the NE property, it appears that the signage is pretty good. The signage for the NW location needs improvement.

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Cary, NC
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed April 19, 2015

Yes I understand this is not a high end Marriott brand, but I expected better. Bathroom had old used towel hanging behind the door. Probably because the shower tended to leak from the bathtub. Cracked tiles in bathroom. Dark room. Noisy air conditioning unit. Location behind the mall is great and the price we found on line was good as... More 

Was this review helpful? Yes 1
Jonbell F, General Manager at Fairfield Inn Columbia Northwest/Harbison, responded to this review

Dear Valued Guest, Thank you for taking the time to provide us with your valued comments. I apologize for the missing tile in your bathroom. If there should be anything I can do to make up for your poor experience, please do not hesitate to contact me. More 

Pensacola
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed April 17, 2015

The hotel was very clean and the staff was very friendly. One of the best things about the hotel was the location. There are plenty of restaurants and shopping near by, it is also very close to the interstate. I would stay here again if my travels bring me back to Columbia.

Was this review helpful? Yes
Jonbell F, General Manager at Fairfield Inn Columbia Northwest/Harbison, responded to this review

Dear Valued Guest, Thank you for providing us with feedback on your recent stay. We so appreciate your valuable time, and kind response. Do come see us again soon. More 

Capon Springs, West Virginia
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 21, 2015

The staff was very friendly and nice. We felt welcome and appreciated. The breakfast was good, the expected Fairfield Inn quality. The room was clean and comfortable -- good sleeping, good work space. Pleasant.

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Jonbell F, General Manager at Fairfield Inn Columbia Northwest/Harbison, responded to this review

Dear Valued Guest, Thank you for taking your valuable time to provide me and the staff here your feedback. Please come see us again real soon. More 

Cincinnati, OH
Top Contributor
289 reviews 289 reviews
15 hotel reviews
146 helpful votes 146 helpful votes
3 of 5 stars Reviewed March 17, 2015

I am a big fan of the Fairfield Inn chain but this one is in need of some work. Marriott must have bought up a cheap motel and put their name on it - big mistake! Service was friendly, location is good and the room was OK but there we found ants in the HVAC unit, the bathroom has no... More 

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Jonbell F, Manager at Fairfield Inn Columbia Northwest/Harbison, responded to this review

Thank you for taking the time to express your feedbacK in regards to your recent stay at the Fairfield Inn Columbia Northwest/Harbison. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for your experience. We have shared your feedback... More 

Murrells Inlet, South Carolina
Top Contributor
218 reviews 218 reviews
32 hotel reviews
130 helpful votes 130 helpful votes
4 of 5 stars Reviewed March 14, 2015

We have stayed at this property before and it is a good location for us. The room was updated with a microwave and nice little fridge. The tv was a new high def. Breakfast was good & staff friendly. It was not cheap but was a good value in comparison to other hotels in the area.

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Jonbell F, General Manager at Fairfield Inn Columbia Northwest/Harbison, responded to this review

Dear Valued Guest, Thank you soo much for taking your valuable time to complete a response. I have shared your feedback with the staff, and we're very thankful for your positive comments. Please do come see us again. More 

Huntersville, North Carolina
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 27, 2015

Nice property in a great location. Very friendly staff, that satisfied my special request quickly and efficiently. When. Wedged an early checkout due to weather they were very accommodating. I will definitely staff here again.

Was this review helpful? Yes
Jonbell F, Manager at Fairfield Inn Columbia Northwest/Harbison, responded to this review

Dear Valued Guest, Thank you for taking the time to give us valuable feedback. It is our purgative to deliver exemplary Guest Services to our guest. We look forward to serve you again in your future travels. More 

Waikoloa, Hawaii
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed January 19, 2015

The hotel needs new windows and carpeting and some sprucing-up but I like the location. Across the street is a development with concrete walking paths and a lake. On the same side of the street is a large shopping center. A number of good restaurants are just down the block. The staff are friendly and the cost is right.

Was this review helpful? Yes
Jonbell F, Manager at Fairfield Inn Columbia Northwest/Harbison, responded to this review

Dear Valued Guest, Thank you for taking the time to post you comments/and concerns in regards to your recent stay at the Fairfield Inn Columbia Northwest/Harbison. As a VALUED GUEST we see that there is room for improvement based on your feedback. We also noticed that there were several missed opportunities. Please accept our apology for not meeting your expectations... More 

Jacksonville, Florida
Top Contributor
53 reviews 53 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 4, 2015

We stayed at the hotel for three nights. The room was very clean and staff was friendly. The breakfast was well stocked and has a decent selection. Our stay was a good value for the price. We will stay there again.

Was this review helpful? Yes 1
Jonbell F, Manager at Fairfield Inn Columbia Northwest/Harbison, responded to this review

Dear Valued Guest, Thank you for sharing your experience at the Fairfield Inn Columbia Northwest/Harbison through the. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a VALUED CUSTOMER, your feedback will be shared with the team to continue to inspire... More 

Contributor
11 reviews 11 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed October 28, 2014

First time staying at a Fairfield. Decent rooms, friendly front desk staff and free breakfast. We stayed for one night while on the road and it served the purpose of a clean, comfortable hotel for the price. I usually stay at Marriott properties and would stay again while traveling.

Was this review helpful? Yes 1
Jonbell F, General Manager at Fairfield Inn Columbia Northwest/Harbison, responded to this review

We really appreciate your nice feedback. Please do come see us again. We appreciate so much your kind patronage. More 

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