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Fairfield Inn Columbia Northwest/Harbison

2.5 of 5 320 Columbiana Drive, Columbia, SC 29212
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Fairfield Inn Columbia Northwest/Harbison
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Fairfield Inn Columbia Northwest/Harbison
Fairfield Inn Columbia Northwest/Harbison
Fairfield Inn Columbia Northwest/Harbison
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89 reviews from our community

Traveler rating
    32
    29
    18
    5
    5
See reviews for
30
20
1
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Waikoloa, Hawaii
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel needs new windows and carpeting and some sprucing-up but I like the location. Across the street is a development with concrete walking paths and a lake. On the same side of the street is a large shopping center. A number of good restaurants are just down the block. The staff are friendly and the cost is right.

Was this review helpful? Yes
Jonbell F, Manager at Fairfield Inn Columbia Northwest/Harbison, responded to this review

Dear Valued Guest, Thank you for taking the time to post you comments/and concerns in regards to your recent stay at the Fairfield Inn Columbia Northwest/Harbison. As a VALUED GUEST we see that there is room for improvement based on your feedback. We also noticed that there were several missed opportunities. Please accept our apology for not meeting your expectations... More 

Jacksonville, Florida
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at the hotel for three nights. The room was very clean and staff was friendly. The breakfast was well stocked and has a decent selection. Our stay was a good value for the price. We will stay there again.

Was this review helpful? Yes
Jonbell F, Manager at Fairfield Inn Columbia Northwest/Harbison, responded to this review

Dear Valued Guest, Thank you for sharing your experience at the Fairfield Inn Columbia Northwest/Harbison through the. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a VALUED CUSTOMER, your feedback will be shared with the team to continue to inspire... More 

Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 28, 2014

First time staying at a Fairfield. Decent rooms, friendly front desk staff and free breakfast. We stayed for one night while on the road and it served the purpose of a clean, comfortable hotel for the price. I usually stay at Marriott properties and would stay again while traveling.

Was this review helpful? Yes
Jonbell F, General Manager at Fairfield Inn Columbia Northwest/Harbison, responded to this review

We really appreciate your nice feedback. Please do come see us again. We appreciate so much your kind patronage. More 

Cumming, Georgia
Top Contributor
209 reviews 209 reviews
37 hotel reviews
94 helpful votes 94 helpful votes
5 of 5 stars Reviewed September 30, 2014

My husband and I had been on the road ten hours before we stopped at the Fairfield Inn. We found it to be such a nice quiet place to rest and relax. The staff could not have been more helpful which made our stay even more pleasant. The Fairfield Inn is close to a lot of good restaurants so you... More 

Was this review helpful? Yes
Jonbell F, General Manager at Fairfield Inn Columbia Northwest/Harbison, responded to this review

Dear Valued Guest, Thank you so much for taking your valuable time to provide us with your feedback. We really appreciate it. We hope you are able to return and stay with us again soon. More 

Kenner, United States
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 9, 2014

I stay in Irmo frequently and have tried a number of the hotels in the area. The thing that keeps me coming back to the Fairfield is the customer service. Ashley goes out of her way to ensure the check in process goes smoothly and my room is ready. Special requests are no problem. The property was recently renovated and... More 

Was this review helpful? Yes
Jonbell F, General Manager at Fairfield Inn Columbia Northwest/Harbison, responded to this review

Dear Valued Guest, Thank you so much for taking your valuable time to let us know about your recent stay. My staff and I very much appreciate your kind words. Please do come back and see us again soon. More 

Columbia, South Carolina
1 review
4 of 5 stars Reviewed September 8, 2014

Hotel is located within walking distance of numerous restaurants and mall. Staff is very friendly and knowledgeable of the area. Ashley at the front desk welcomes you and makes the check-in effortless. Staff as a whole is very helpful and accommodating.

Was this review helpful? Yes
Jonbell F, General Manager at Fairfield Inn Columbia Northwest/Harbison, responded to this review

Dear Valued Guest, Thank you for taking your valuable time to make us aware of your recent experience. If I may be of any service to you, please do not hesitate to contact me. More 

Doylestown, Pennsylvania
Top Contributor
51 reviews 51 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed September 2, 2014

This hotel was in a great location for eating and shopping. It was also a quick easy drive to the University of South Carolina campus. It was very quiet despite being close to the highway. The staff was very friendly. There did however seem to be some confusion as to when breakfast ended. I few of us were told 9:30AM,... More 

Was this review helpful? Yes
Jonbell F, General Manager at Fairfield Inn Columbia Northwest/Harbison, responded to this review

Dear Valued Guest, Thank you for taking the time to let us know about your recent stay. I am sincerely sorry to hear of a negative experience at breakfast. I want to assure you, this is not typical service at our hotel, and the matter will be addressed with not only our breakfast help, but our entire staff. If I... More 

Florida
Contributor
20 reviews 20 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed August 24, 2014

Great location with plenty of restaurants near. Stayed on business for a week and maybe we hit them on a bad week but - staff was friendly and courteous to speak with but got stuck in elevator between floors, front desk clerk did not have on know any emergency numbers or instructions other than call maintenance man who was not... More 

Was this review helpful? Yes
Jonbell F, Front Office Manager at Fairfield Inn Columbia Northwest/Harbison, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our Guest Satisfaction Survey and sharing your experience with the Fairfield Inn Columbia Northwest/Harbison. You indicated in your response that your stay was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not... More 

Rochester, NY
Top Contributor
66 reviews 66 reviews
9 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed August 3, 2014

I'm surprised that there are negative reviews for the staff as we had nothing but great things to say about the people we encountered. Ashley, who checked us in could not have been more helpful with a big smile. The room was clean and nicely decorated. Linens and pillows very comfortable. We were only there for one night, but it... More 

Was this review helpful? Yes
Jonbell F, Front Office Manager at Fairfield Inn Columbia Northwest/Harbison, responded to this review

Dear Valued Guest, Thank you for taking the time to post a review on our hotel. We are delighted that your stay with the Fairfield Inn Columbia Northwest/Harbison was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that... More 

Denver, Colorado
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 30, 2014

First I had to talk to someone about adjusting my rate because I was staying on business with the Federal government. On the day I checked in I was told, "You will have to talk to the manager but he's not here now. He should be here in the morning." Because I was off to work early I called twice... More 

Was this review helpful? Yes 1
Jonbell F, Manager at Fairfield Inn Columbia Northwest/Harbison, responded to this review

Dear Valued Guest, Thank you for taking the time to post a review and sharing your experience with the Fairfield Inn Columbia Northwest/Harbison. You indicated in your response that your stay was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. You’re a valued customer; everything we... More 

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Additional Information about Fairfield Inn Columbia Northwest/Harbison

Address: 320 Columbiana Drive, Columbia, SC 29212
Location: United States > South Carolina > Columbia
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn Columbia Northwest/Harbison 2.5*
Number of rooms: 84
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Also Known As:
Fairfield Inn Columbia Northwest/Harbison Hotel Columbia
Fairfield Columbia
Columbia Fairfield Inn

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