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Fairfield Inn Columbia Northwest/Harbison

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320 Columbiana Drive, Columbia, SC 29212
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Fairfield Inn Columbia Northwest/Harbison
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Fairfield Inn Columbia Northwest/Harbison
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Fairfield Inn Columbia Northwest/Harbison
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100 Reviews from our TripAdvisor Community

Traveler rating
    34
    34
    22
    5
    5
See reviews for
34
22
2
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Litchfield, Illinois, United States
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 1 week ago

We checked in late (around 9pm) without a reservation. Just got tired of the road and decided to stop here and travel on to Charleston in the morning. Room was clean and comfy. It served our purpose fine. It was a tad hard to find, as it was hidden off the main drag, but we found our way!

Was this review helpful? Yes
Jonbell F, General Manager at Fairfield Inn Columbia Northwest/Harbison, responded to this review

Dear Valued Guest, Thank you for taking your time to provide myself and my team with your review. We are delighted you enjoyed your stay. We hope you can return and visit again on your way back home. I will share your comments with my staff at our monthly gathering. Thank you again.. More 

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

I'm traveling with my two boys while one attends USC camp. We stayed at this Fairfield Inn after 4 nights at the other Columbia area location. We moved bc the rate was so much cheaper for the night and I enjoy seeing different hotel properties. The location is about the and mileage distance from the stadium and the commute was... More 

Was this review helpful? Yes
Jonbell F, General Manager at Fairfield Inn Columbia Northwest/Harbison, responded to this review

Dear Valued Guest, I really appreciate you taking your time to provide my staff and I with your feedback. I will share your comments with my staff. If I may be of any additional service to you, please don't hesitate to contact us. I am hopeful you will have opportunity to return and stay with us again, so we can... More 

Winston Salem, North Carolina
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

This is my 2nd time at this Hotel. The location is second to none as it is within walking distance to restaurants and Shopping. Great and Courteous staff. Breakfast to boot too. You can beat the value.

Was this review helpful? Yes
Jonbell F, General Manager at Fairfield Inn Columbia Northwest/Harbison, responded to this review

Dear Valued Guest, Thank you so much for taking your valuable time to provide your feedback to my staff and I in regards to your recent stay. I have shared your comments with my entire staff, and we hope you are able to come and visit us again soon. More 

Arlington Heights, Illinois
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Greeted immediately by courteous staff. Informed of many amenities before leaving front desk - unlike many hotels where a look into Welcome book is necessary. Hotel is in midst of shopping, restaurants and located close to interstate. Rooms are nicely decorated and clean. I will definitely return.

Was this review helpful? Yes 1
Jonbell F, Front Office Manager at Fairfield Inn Columbia Northwest/Harbison, responded to this review

Dear Valued Guest, Thank you for providing us with feedback on your recent stay. We so appreciate your valuable time, and kind response. Do come see us again soon. More 

Knoxville, TN
Contributor
20 reviews 20 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 5 weeks ago

My comments of this Fairfield Inn unfortunately were posted to the other Fairfield Inn NE Columbia. By the comments received by management of the NE property, it appears that the signage is pretty good. The signage for the NW location needs improvement.

Was this review helpful? Yes
Jonbell F, Front Office Manager at Fairfield Inn Columbia Northwest/Harbison, responded to this review

Dear Valued Guest, Thank you for taking the time to complete the Trip Advison Survey in regards to your recent stay at the Fairfield Inn Columbia Northwest/Harbison. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the concerns... More 

Cary, NC
Senior Contributor
44 reviews 44 reviews
19 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed April 19, 2015

Yes I understand this is not a high end Marriott brand, but I expected better. Bathroom had old used towel hanging behind the door. Probably because the shower tended to leak from the bathtub. Cracked tiles in bathroom. Dark room. Noisy air conditioning unit. Location behind the mall is great and the price we found on line was good as... More 

Was this review helpful? Yes 1
Jonbell F, General Manager at Fairfield Inn Columbia Northwest/Harbison, responded to this review

Dear Valued Guest, Thank you for taking the time to provide us with your valued comments. I apologize for the missing tile in your bathroom. If there should be anything I can do to make up for your poor experience, please do not hesitate to contact me. More 

Pensacola
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed April 17, 2015

The hotel was very clean and the staff was very friendly. One of the best things about the hotel was the location. There are plenty of restaurants and shopping near by, it is also very close to the interstate. I would stay here again if my travels bring me back to Columbia.

Was this review helpful? Yes
Jonbell F, General Manager at Fairfield Inn Columbia Northwest/Harbison, responded to this review

Dear Valued Guest, Thank you for providing us with feedback on your recent stay. We so appreciate your valuable time, and kind response. Do come see us again soon. More 

Capon Springs, West Virginia
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 21, 2015

The staff was very friendly and nice. We felt welcome and appreciated. The breakfast was good, the expected Fairfield Inn quality. The room was clean and comfortable -- good sleeping, good work space. Pleasant.

Was this review helpful? Yes
Jonbell F, General Manager at Fairfield Inn Columbia Northwest/Harbison, responded to this review

Dear Valued Guest, Thank you for taking your valuable time to provide me and the staff here your feedback. Please come see us again real soon. More 

Cincinnati, OH
Top Contributor
305 reviews 305 reviews
16 hotel reviews
147 helpful votes 147 helpful votes
3 of 5 stars Reviewed March 17, 2015

I am a big fan of the Fairfield Inn chain but this one is in need of some work. Marriott must have bought up a cheap motel and put their name on it - big mistake! Service was friendly, location is good and the room was OK but there we found ants in the HVAC unit, the bathroom has no... More 

Was this review helpful? Yes
Jonbell F, Manager at Fairfield Inn Columbia Northwest/Harbison, responded to this review

Thank you for taking the time to express your feedbacK in regards to your recent stay at the Fairfield Inn Columbia Northwest/Harbison. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for your experience. We have shared your feedback... More 

Murrells Inlet, South Carolina
Top Contributor
228 reviews 228 reviews
34 hotel reviews
137 helpful votes 137 helpful votes
4 of 5 stars Reviewed March 14, 2015

We have stayed at this property before and it is a good location for us. The room was updated with a microwave and nice little fridge. The tv was a new high def. Breakfast was good & staff friendly. It was not cheap but was a good value in comparison to other hotels in the area.

Was this review helpful? Yes
Jonbell F, General Manager at Fairfield Inn Columbia Northwest/Harbison, responded to this review

Dear Valued Guest, Thank you soo much for taking your valuable time to complete a response. I have shared your feedback with the staff, and we're very thankful for your positive comments. Please do come see us again. More 

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