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Fairfield Inn Columbia Northwest/Harbison

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320 Columbiana Drive, Columbia, SC 29212
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Fairfield Inn Columbia Northwest/Harbison
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Fairfield Inn Columbia Northwest/Harbison
Fairfield Inn Columbia Northwest/Harbison
Fairfield Inn Columbia Northwest/Harbison
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94 reviews from our community

Traveler rating
    34
    31
    19
    5
    5
See reviews for
31
22
1
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Pensacola
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The hotel was very clean and the staff was very friendly. One of the best things about the hotel was the location. There are plenty of restaurants and shopping near by, it is also very close to the interstate. I would stay here again if my travels bring me back to Columbia.

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Capon Springs, West Virginia
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The staff was very friendly and nice. We felt welcome and appreciated. The breakfast was good, the expected Fairfield Inn quality. The room was clean and comfortable -- good sleeping, good work space. Pleasant.

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Cincinnati, OH
Top Contributor
279 reviews 279 reviews
15 hotel reviews
140 helpful votes 140 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I am a big fan of the Fairfield Inn chain but this one is in need of some work. Marriott must have bought up a cheap motel and put their name on it - big mistake! Service was friendly, location is good and the room was OK but there we found ants in the HVAC unit, the bathroom has no... More 

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Jonbell F, Manager at Fairfield Inn Columbia Northwest/Harbison, responded to this review

Thank you for taking the time to express your feedbacK in regards to your recent stay at the Fairfield Inn Columbia Northwest/Harbison. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for your experience. We have shared your feedback... More 

Murrells Inlet, South Carolina
Top Contributor
190 reviews 190 reviews
28 hotel reviews
115 helpful votes 115 helpful votes
4 of 5 stars Reviewed March 14, 2015

We have stayed at this property before and it is a good location for us. The room was updated with a microwave and nice little fridge. The tv was a new high def. Breakfast was good & staff friendly. It was not cheap but was a good value in comparison to other hotels in the area.

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Jonbell F, General Manager at Fairfield Inn Columbia Northwest/Harbison, responded to this review

Dear Valued Guest, Thank you soo much for taking your valuable time to complete a response. I have shared your feedback with the staff, and we're very thankful for your positive comments. Please do come see us again. More 

Huntersville, North Carolina
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 27, 2015

Nice property in a great location. Very friendly staff, that satisfied my special request quickly and efficiently. When. Wedged an early checkout due to weather they were very accommodating. I will definitely staff here again.

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Jonbell F, Manager at Fairfield Inn Columbia Northwest/Harbison, responded to this review

Dear Valued Guest, Thank you for taking the time to give us valuable feedback. It is our purgative to deliver exemplary Guest Services to our guest. We look forward to serve you again in your future travels. More 

Waikoloa, Hawaii
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed January 19, 2015

The hotel needs new windows and carpeting and some sprucing-up but I like the location. Across the street is a development with concrete walking paths and a lake. On the same side of the street is a large shopping center. A number of good restaurants are just down the block. The staff are friendly and the cost is right.

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Jonbell F, Manager at Fairfield Inn Columbia Northwest/Harbison, responded to this review

Dear Valued Guest, Thank you for taking the time to post you comments/and concerns in regards to your recent stay at the Fairfield Inn Columbia Northwest/Harbison. As a VALUED GUEST we see that there is room for improvement based on your feedback. We also noticed that there were several missed opportunities. Please accept our apology for not meeting your expectations... More 

Jacksonville, Florida
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 4, 2015

We stayed at the hotel for three nights. The room was very clean and staff was friendly. The breakfast was well stocked and has a decent selection. Our stay was a good value for the price. We will stay there again.

Was this review helpful? Yes 1
Jonbell F, Manager at Fairfield Inn Columbia Northwest/Harbison, responded to this review

Dear Valued Guest, Thank you for sharing your experience at the Fairfield Inn Columbia Northwest/Harbison through the. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a VALUED CUSTOMER, your feedback will be shared with the team to continue to inspire... More 

Contributor
11 reviews 11 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 28, 2014

First time staying at a Fairfield. Decent rooms, friendly front desk staff and free breakfast. We stayed for one night while on the road and it served the purpose of a clean, comfortable hotel for the price. I usually stay at Marriott properties and would stay again while traveling.

Was this review helpful? Yes 1
Jonbell F, General Manager at Fairfield Inn Columbia Northwest/Harbison, responded to this review

We really appreciate your nice feedback. Please do come see us again. We appreciate so much your kind patronage. More 

Cumming, Georgia
Top Contributor
223 reviews 223 reviews
37 hotel reviews
97 helpful votes 97 helpful votes
5 of 5 stars Reviewed September 30, 2014

My husband and I had been on the road ten hours before we stopped at the Fairfield Inn. We found it to be such a nice quiet place to rest and relax. The staff could not have been more helpful which made our stay even more pleasant. The Fairfield Inn is close to a lot of good restaurants so you... More 

Was this review helpful? Yes 1
Jonbell F, General Manager at Fairfield Inn Columbia Northwest/Harbison, responded to this review

Dear Valued Guest, Thank you so much for taking your valuable time to provide us with your feedback. We really appreciate it. We hope you are able to return and stay with us again soon. More 

Kenner, United States
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 9, 2014

I stay in Irmo frequently and have tried a number of the hotels in the area. The thing that keeps me coming back to the Fairfield is the customer service. Ashley goes out of her way to ensure the check in process goes smoothly and my room is ready. Special requests are no problem. The property was recently renovated and... More 

Was this review helpful? Yes 1
Jonbell F, General Manager at Fairfield Inn Columbia Northwest/Harbison, responded to this review

Dear Valued Guest, Thank you so much for taking your valuable time to let us know about your recent stay. My staff and I very much appreciate your kind words. Please do come back and see us again soon. More 

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